--- title: Cornerstone Learning Reviews meta_title: 'Cornerstone Learning Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 530 reviews by the users' company size, role or industry to find out how Cornerstone Learning works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 530 scale: '5' date_modified: '2026-07-13' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Cornerstone Learning Reviews **Vendor:** Cornerstone OnDemand **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.1/5.0 **Total Reviews:** 530 ## About Cornerstone Learning Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, our all-in-one talent management suite for workforce agility, unifies learning, performance, and compliance management into a single AI-powered solution. With Cornerstone Learning, you can empower your people and ensure compliance with scalable training software that helps you manage, deliver, and track training for employees, partners, and customers. More than 7,000 organizations and 140 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. ## Cornerstone Learning Pros & Cons **What users like:** - Users appreciate the **excellent customer support** from Cornerstone, highlighting comprehensive resources and responsive assistance available. (4 reviews) - Users benefit from **expansive reporting capabilities** that enhance data analysis and improve training outcomes effectively. (4 reviews) - Users value the **high-quality content** in Cornerstone Learning, enhancing both learning and professional development opportunities. (3 reviews) - Users appreciate the **ease of learning** with Cornerstone Learning, benefiting from an intuitive and supportive platform. (3 reviews) - Users value the **advanced functionality and ease of access** to relevant learning provided by Cornerstone Learning. (3 reviews) - Knowledge (3 reviews) - Course Creation (2 reviews) - Users enjoy the **ease of use** of Cornerstone Learning, finding it intuitive and requiring minimal training for end users. (2 reviews) - Easy Setup (2 reviews) - Users value the **comprehensive support** and resources provided by Cornerstone Learning to enhance their experience. (2 reviews) **What users dislike:** - Users experience **integration issues** with Cornerstone Learning, finding it challenging to connect licensed content effectively. (2 reviews) - Users find the **learning curve steep** , especially with permissions and navigating the evaluation features effectively. (2 reviews) - Users find **limited customization** frustrating, particularly with reporting settings and complex permission configurations. (2 reviews) - Users find the **limited features** of Cornerstone Learning restrict their ability to meet specific training needs effectively. (2 reviews) - Users find the **interface clunky and difficult to navigate** , impacting the overall experience and support responsiveness. (2 reviews) - Users express concern over **poor customer support** , citing slow response times and unhelpful communication regarding issues. (2 reviews) - Access Issues (1 reviews) - Access Restrictions (1 reviews) - Certificate Management (1 reviews) - Complex Functionality (1 reviews) ## Cornerstone Learning Reviews ### 1. Robust configuration options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I like the multiple configuration options available for managing all learning content **What do you dislike about Cornerstone Learning?** The learning curve as an administrator is long and cumbersome. An organization needs a full-time administrator dedicated to the software and some small companies don''t have that option. **What problems is Cornerstone Learning solving and how is that benefiting you?** Enhancing our employees' learning experience ### 2. Aviation Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Support from Client Success Management. Awesome support from everyone at Cornerstone **What do you dislike about Cornerstone Learning?** there is no option for test engine/tests to require a passing grade before providing a review **What problems is Cornerstone Learning solving and how is that benefiting you?** Users can accomplish their training away from classrooms and thereby be available for operations that create revenue ### 3. Excited for learnerhome **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** I like the opportunity to bring external learnings to the system. **What do you dislike about Cornerstone Learning?** Compliance is a huge issue within our organization. **What problems is Cornerstone Learning solving and how is that benefiting you?** We are providing training to our learners in a self service and assigned way. We are implementing learnerhome to improve the in demand learner experience. ### 4. Excellent experience for external customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Easy to manage and deliver course ware. Excellent reporting capabilities allow managers to follow up on compliance training. **What do you dislike about Cornerstone Learning?** With so many configuration options it is easy to miss something important. **What problems is Cornerstone Learning solving and how is that benefiting you?** The ability to deliver courses to both internal employees as well as external customers. ### 5. Works Well Until It Doesn't **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I like all of the different training types and the ability to utilize them in a creative way. **What do you dislike about Cornerstone Learning?** Certifications; the build, the management and the reporting of. Not user friendly **Recommendations to others considering Cornerstone Learning:** N/A **What problems is Cornerstone Learning solving and how is that benefiting you?** Having all of our content in one place and making a user-friendly experience ### 6. Iffy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I like that you can set up equivalents between courses **What do you dislike about Cornerstone Learning?** Certifications - very convoluted and hard to use **Recommendations to others considering Cornerstone Learning:** If you have a choice, do not use certifications. Wait until next year when they have updated the functionality. **What problems is Cornerstone Learning solving and how is that benefiting you?** Tracking of learner data and certifications **Official Response from Hayley Handler:** > Hi there! Thank you for your feedback on Certifications. I've passed this onto the appropriate product team and they will use your feedback in determining how to best prioritize streamlining and redesign of parts of the Certification module. If you have additional detail to your feedback, feel free to pass that along to the CSM or use the Client Success Community. We hope you find this helpful and if you need additional help in escalating this issue to the right team, please email me directly at wecare@csod.com. ### 7. Cornerstone Learning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I love Cornerstone's culture, they are always improving. The overall experience is great. **What do you dislike about Cornerstone Learning?** I wish the maintance could take place later at night. I also want to see increasing the speed of repsoning back regarding trouble shoot. **What problems is Cornerstone Learning solving and how is that benefiting you?** Mobile learning and servsafe implementation ### 8. Learning when you need it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Array of courses and training to help do job better **What do you dislike about Cornerstone Learning?** Occasional outages with stream lane. Not able to integrate with a whole array of other applications **Recommendations to others considering Cornerstone Learning:** Consider it for all your training and learning needs **What problems is Cornerstone Learning solving and how is that benefiting you?** One stop shop for all training needs ### 9. Cornerstone Use in a mobile environment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** We have a large population of field based employees and Cornerstone has helped with getting the training provided in a mobile environment **What do you dislike about Cornerstone Learning?** No real downsides - **What problems is Cornerstone Learning solving and how is that benefiting you?** Being able to provide training in a cloud environment assists in savings on travel ### 10. Excited **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The opportunity to customize learning experiences. **What do you dislike about Cornerstone Learning?** I'm optimistic that the turn around time will become better once a question is submitted. **What problems is Cornerstone Learning solving and how is that benefiting you?** Giving the employees an opportunity to hone already existing skills and learn new skills. In time training, self-paced training. ### 11. Falls short for ease of use **Rating:** 2.0/5.0 stars **Reviewed by:** Frances F. | Procurement (Purchasing) Card Manager, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Cornerstone Learning?** Can set up all classes and email the users from the site. **What do you dislike about Cornerstone Learning?** This program really needs a mass edit feature and needs to be easier to use. I'm very quick with technology and learn fast, but Cornerstone aggravates me. I'll forget how I did something the time before. When you have sessions, there should be an easier way to copy them without accidently editing them. **What problems is Cornerstone Learning solving and how is that benefiting you?** It's a one stop shop for training. ### 12. New Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Cornerstone Learning is intuitive, clean & simple looking, and easy to configure. **What do you dislike about Cornerstone Learning?** The Adobe Connect integration did not meet business needs, and business decided to not launch with it. **What problems is Cornerstone Learning solving and how is that benefiting you?** Moving to centralize learning for company, and decommission multiple overlapping tools. ### 13. Robust Learning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** If we could get learning assignments to work for all mandatory trainings, this is what I would like best! **What do you dislike about Cornerstone Learning?** The multiply ways to achieve the same function. **What problems is Cornerstone Learning solving and how is that benefiting you?** Making online training more accessible to employees who work in the community. ### 14. Great System for Learning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Ease of use.and flexibility System uptime Dynamic Assignments **What do you dislike about Cornerstone Learning?** Self-registration forms are a bit cumbersome. They do not allow much flexibility around logic and overall design **What problems is Cornerstone Learning solving and how is that benefiting you?** Easier way to assign and track mandatory regulatory training and professional development ### 15. Convergence 2019 **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** improvements made with reporting; ease of administration **What do you dislike about Cornerstone Learning?** Curriculum functionality - issues with curriculum completion triggers, limited functionality Support - very challenging to get solutions to issues raised **What problems is Cornerstone Learning solving and how is that benefiting you?** Course packaging, content sharing across multiple territories ### 16. CSOD Learning Suite is user friendly and helps us keep track of user training! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Ease of use, lots of opportunities for upgrades, and great support! **What do you dislike about Cornerstone Learning?** None, would just like to make sure we are taking advantage of all available options. **What problems is Cornerstone Learning solving and how is that benefiting you?** Has helped us track and manager user training. ### 17. Conerstone for Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Cornerstone Learning?** Cornerstone is always coming up with new releases and updates. Its great that they care about the community, and are always looking for ways to enhance the system. The learning management system is great and easy to use. The new Learner Home makes everything much more exciting. **What do you dislike about Cornerstone Learning?** The test engine functionality needs an upgrade and a more modern user interface. It is not very user-friendly and has a lot of limitations. **What problems is Cornerstone Learning solving and how is that benefiting you?** There are no problems at the moment. ### 18. Cornerstone Learning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** Ability to customize many areas of the learning side including emails, pages, branding, etc. **What do you dislike about Cornerstone Learning?** Limited customization on the learner home. Would be nice to give client a space to market stuff. **What problems is Cornerstone Learning solving and how is that benefiting you?** Engagement. ### 19. Best product out there to do it all **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2019 **What do you like best about Cornerstone Learning?** The ability to do performance, learning and more all at one location. **What do you dislike about Cornerstone Learning?** The external training is limited by an unrealistic download limit **What problems is Cornerstone Learning solving and how is that benefiting you?** In-house job certifications, compliance training tracking ### 20. Effective Learning Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about Cornerstone Learning?** Comprehensive ILT management for our employees. **What do you dislike about Cornerstone Learning?** The system on the admin side is not very intuitive. **What problems is Cornerstone Learning solving and how is that benefiting you?** Capability to track employee training effectively and pull results and metrics from that. ### 21. Convergence **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** I think the reporting improvements are good and there is some nice new changes coming up **What do you dislike about Cornerstone Learning?** limited curriculum functionality, mobile experience, support, APIs **What problems is Cornerstone Learning solving and how is that benefiting you?** getting training to learners ### 22. Evolving process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** The ease of use for the costumers we support. **What do you dislike about Cornerstone Learning?** Issues that arise when using a 3rd party vendor. **What problems is Cornerstone Learning solving and how is that benefiting you?** Training assignment for a large amount of users. ### 23. LMS review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** We really like the integration with our ADP system and the reporting. **What do you dislike about Cornerstone Learning?** Content and keeping up with releases and new features. **What problems is Cornerstone Learning solving and how is that benefiting you?** OSHA and safety compliance reporting. ### 24. Surpasses Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2019 **What do you like best about Cornerstone Learning?** the ability assign training to end users **What do you dislike about Cornerstone Learning?** Can't think of anything that I would change **What problems is Cornerstone Learning solving and how is that benefiting you?** working across multiple units ### 25. Bulky and Outdated **Rating:** 2.0/5.0 stars **Reviewed by:** Christian M. | Supervisor, Pharmacy Care, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Cornerstone Learning?** Cornerstone makes it relatively simple to assign learning and track your team's progress. **What do you dislike about Cornerstone Learning?** The system as a whole feels far out of date. The search function is abysmal and the reports are often completely inaccurate. **Recommendations to others considering Cornerstone Learning:** Look into another system. While it'll get the job done, it certainly is not the most innovative or easy to use. You may find something else offers more and fits your budget. **What problems is Cornerstone Learning solving and how is that benefiting you?** Compliance is incredibly important in pharmaceuticals. Cornerstone helps us keep track of mandatory courses relatively smoothly. ### 26. Support is lacking and company focuses on initial sales rather than good customer service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2018 **What do you like best about Cornerstone Learning?** Helpful to have an LMS system in place. Office Hours program is beneficial. **What do you dislike about Cornerstone Learning?** Not enough attention to user input before launching new features causes the enhancements to fall short of being valuable in more than just one static scenario. Pain points remain problematic for years and years with no hope of improvement to inherent design flaws. **Recommendations to others considering Cornerstone Learning:** As a basic LMS it will meet the need, but it will cost additional for every tiny work order you need when the system doesn't readily function as you need for a project. It does not scale well if you have over 10k employees. Often runs extremely slowly, especially in pilot portals. **What problems is Cornerstone Learning solving and how is that benefiting you?** Automated enrollments for Corporate compliance assignments. Easier reporting and tracking. ### 27. Learning better than Performance but support is lacking **Rating:** 3.0/5.0 stars **Reviewed by:** Melissa O. | HRIS Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Cornerstone Learning?** We use both Learning and Performance although there is very little linking the two products or a compelling reason to have both systems on the same platform. Their learning system has been around for along time and has a lot of good features and is being added to all the time. It handles both live instructor led training (ILT) and online classes as well as curricula that includes multiple live training. There are many things we can automate which is great for larger systems. Most of the administrator tasks are intuitive and the interface is being improved with each release. They handle new release management very well with great information on their support site, webinars on new features, good documentation and well followed timelines. Custom reporting, using a proprietary report builder works very well. I occasionally run into fields that are not available but I can usually get what I need out of the system. There are cons as well, listed below in the dislike section. Note - in some sections I said we didn't use the content creation capability - this is due to not using any native content creation. We use 3rd party content creation (Articulate and Captivate) to create SCORM content which allows quizes, videos etc and upload that for online courses. **What do you dislike about Cornerstone Learning?** By far the biggest dislike is their support. Even with a high-priority issue that effects all users, it can take days to get a response from support. There is an online support system where I can log tickets/cases and then call in to "escalate" the issue but once it moves beyond the super simple, it takes 5+ business days to get someone actually working on the issue. We have a dedicated support manager but again they can do little to really get anyone working on serious issues. Luckily my issues are few but there is much frustration every single time. Their online support seems to have a lot of information but their search functionality to find what may be there already in terms of articles or in the communities is not useful at all. You can't use true boolean search to use AND for serveral terms so if you can to only include "Custom Reports" no matter what you do it will find Custom OR Reports which is way too generic and returns thousands of hits. You also cannot filter your search by a time frame so you also get a lot of hits from 2012 for example which isn't relevant to the current release. Many administrative tasks cannot be done in bulk - very click intensive on tasks. Also when you have filtered into a search, for example in your groups, then you edit and save one group you are returned to an unfiltered list and have to re-filter. It just makes things take a long time with way too many clicks. There are some functionality they have improved in this regard but much yet to do. In Performance, if a task is active, you cannot edit it. This is problematic for a task for ad-hoc performance reviews where the task stays open indefinitely. If you want to edit it, you have to create a new task but you cannot inactivate the old one or you cannot report on it or get to any of the PDF reviews created from it. You CAN pay support much money to edit it for you. Seems like with that happening there is not much incentive for them to allow admins to do the edit themselves. Groups need to have a few features added such as the ability to include active or inactive as needed for reporting needs. They also need the ability to use relative dates such as the hire date is 30 days from today. Currently you can only specify hire date is greater than 01/01/2018 so to use groups to auto assign onboarding curriculum to new hires, I must update my groups once a month to move that date forward. Although the custom reporting is nice and is being improved in one of the next releases, sharing a custom report is tricky as it doesn't allow us admins to organize the reports for our end users. We can share a report but it goes to the users general area and not organized by folders or other structure. **Recommendations to others considering Cornerstone Learning:** Talk to other clients and don't believe everything sales tells you about it's capability which is a good bit of advise for any software. Talk to other clients as much as you can. **What problems is Cornerstone Learning solving and how is that benefiting you?** Automatic assignment of learning via the learning assignment tool helps us not missing any new hires. Reporting ability on mandatory training to reduce risk. Ability for learning admins to enroll users in instructor led training and notify the user via email **Official Response from Hayley Handler:** > Hello Melissa! Thank you for your feedback. We take every review seriously and appreciate any opportunity to improve. We acknowledge that our previous response times have been less than adequate, but we have made adjustments to our support by adding staff, enhancing processes, and greatly improving our response time. Since June of this year we have averaged a first response of ~1 day, and continue to keep our focus on providing the best possible support experience. We do want to ensure you receive a timely response with every support issue. If you continue to receive lower than expected response rates I urge you to please email us at wecare@csod.com and we will be sure to address any timing issues. ### 28. Could it be any clunkier? **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Cornerstone Learning?** It works for training registration for our instructor led trainings. It seems to have little down-time. It offers tools like evaluations for instructor led training. **What do you dislike about Cornerstone Learning?** Trying to navigate the system is a nightmare and their "on demand customer success center" is extremely difficult to navigate and timeconsuming to find answers to specific questions. **Recommendations to others considering Cornerstone Learning:** I don't recommend Cornerstone as an LMS or the Cornerstone OnDemand customer success center. It seems like in trying to be a jack of all trades It is possibly a master of none. At least it doesn't seem to work well for the ones I've investigated.. **What problems is Cornerstone Learning solving and how is that benefiting you?** We just use it to allow clients to register for training. I am trying to add evaluations to the trainings, but this is proving difficult. ### 29. wonderful LMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Cornerstone Learning?** CornerStone is very user friendly, it has a seemingly well organized interface and is very easy to run/generate reports. When compared to our previous learning management system, CornerStone is much faster and seemingly more efficient. All sessions that have been added to the new system are easily edited and new sessions can be created very easily as well. Registrants can be easily moved from session to session if any changes or modifications to the date were to occur. This also allows for flawless tracking of employee learning and allows us (the administrator) to document which sessions are really in high demand thus allowing us to better serve our target audience. This in return helps us to be better stewards thereby saving money by only investing in what we know will have a strong return. **What do you dislike about Cornerstone Learning?** I don't like that we are seemingly unable to easily contact employees registered for a session in CornerStone without emailing them via the program itself. It would make more sense for my team and would be easier if we could email registrants via Outlook but pull the emails from the program. I also don't like how the system doesn't include middle names. **Recommendations to others considering Cornerstone Learning:** It's an everyday necessity for me. **What problems is Cornerstone Learning solving and how is that benefiting you?** We are using CornerStone as our new Learning Management System and it is allowing us to more easily track enrollments and deal with "no shows"., ### 30. Nice Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cornerstone Learning?** Training setup, very good application for implementing certification **What do you dislike about Cornerstone Learning?** complexity in implementing sso and epi woth third party system **Recommendations to others considering Cornerstone Learning:** yes **What problems is Cornerstone Learning solving and how is that benefiting you?** Training ### 31. Fully customizable LMS client that makes employee learning a breeze! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Cornerstone Learning?** The functionality of the system is good overall, it's fairly intuitive and generally meets the needs of all levels of stakeholders. **What do you dislike about Cornerstone Learning?** Some of the processes can be clunky and the functionality slows with shared computers. Troubleshooting aids go hand-in-hand with daily use. **Recommendations to others considering Cornerstone Learning:** Create customized troubleshooting guides to aid stakeholders with any challenges that arise. The help options within the system aren't specific or detailed enough. **What problems is Cornerstone Learning solving and how is that benefiting you?** It's a one-stop-shop for e-learning and can house training for a multi-dimensional company, which makes it easy for employees to find relevant information for anything from on-the-job training to development. ### 32. Good for larger enterprises **Rating:** 2.0/5.0 stars **Reviewed by:** Claudia C. | Product Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2018 **What do you like best about Cornerstone Learning?** Cornerstone (or CSOD) is a Learning Management System (LMS) that has built a name for itself. It's a big platform, and is good experience for employees to have. Similar to Salesforce, it's a standard in talent development. When I was using CSOD, I worked at a bilingual company so we were able to do some minor user integration with English and another language. **What do you dislike about Cornerstone Learning?** Very bulky, takes a while to learn how to use, not particularly user-friendly or interactive. Hard to navigate, and really confusing. In fact, it's so confusing we had a rep from Cornerstone meet with us monthly to go over issues we had, and we had to learn to use various features like ILT. This LMS forces you to be spreadsheet heavy. **Recommendations to others considering Cornerstone Learning:** I would use this if you are looking to implement this LMS for a longstanding and large company. I don't think that this is as interactive as other Learning Management Systems, but if you're in corporate and you have more important priorities, this is a good service to use as you have ongoing support and capabilities suited for large employee counts. You'll be paying a lot for CSOD. **What problems is Cornerstone Learning solving and how is that benefiting you?** We had just gone through an M&A and Cornerstone was able to do integrate with our HRIS to add and update users automatically. **Official Response from Hayley Handler:** > Hi Claudia! Thank you for your detailed feedback. There's a lot here that informs how we prioritize the work on our system and other processes that help support admins like you. We realize there are some functionality in the system that is cumbersome and we're working to streamline and improve the administration of the system. In terms of ILTs, we'll take a look and gather feedback from the client base. If you're interested in giving us more detail into what's going on, feel free to email us at wecare@csod.com. Thanks! ### 33. Cornerstone's Learning solution: helpful, but frustrating **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Cornerstone Learning?** On the admin side, Cornerstone makes it easy to store and assign content. For users (in our case, employees) Cornerstone makes it easy to find and complete content (esp. mandatory). It has helped facilitate onboarding and automate many previously-manual L&D processes. **What do you dislike about Cornerstone Learning?** There is a steep learning curve as an admin in CSOD that I feel I am still climbing after two years as a co-administrator of content in the system. Issues we've had have ranged from large defects in integrations to small sloppy inconsistencies (e.g., checking a box to delete something vs. clicking on a trash can) that make re-teaching the system more difficult than necessary. We've had to design a number of workarounds to solve for a lack of desired features. CSOD Support leaves tickets unattended for long periods of time and is generally unfriendly in responding to issue and requests. "Ugh, Cornerstone" is a common utterance within our team of admins. **What problems is Cornerstone Learning solving and how is that benefiting you?** Automation of mandatory compliance, security awareness, and general onboarding content has been our biggest benefit. We were also lacking a central record of resources and ILT attendance before implementation. **Official Response from Hayley Handler:** > Hi there! Thank you for your feedback. We'll pass this along to our training teams to see if there are other ways that we can help to adjust to the steep learning curve. In addition to that we are evaluating critical workflows to simplify, automate, and streamline key processes that have heavy (or should have heavy) utilization. If you have additional detail, feel free to pass it along to our client success team or in the relevant parts of the Client Success Community. We hope you find this helpful and if you need additional help in escalating this issue to the right team, please email me directly at wecare@csod.com. ### 34. Pay-per-feature rich and slightly antiquated feel **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Cornerstone Learning?** There are many options available for setting up various LMS learning object. Cornerstone has been around a while and has obviously built a lot of options into the software. **What do you dislike about Cornerstone Learning?** The interface and user experience are not friendly. Setting up objects often requires navigating to 3-4 places on the site. The integration options really leave a lot to be desired. To use APIs or an FTP site to transfer data without support from CSOD is an additional cost. **Recommendations to others considering Cornerstone Learning:** Make sure you have your requirements outlined before scoping cost and get answers from the sales team on which features are included with cost and which are add on. Most seem to be add-ons. **What problems is Cornerstone Learning solving and how is that benefiting you?** We are in the process of rolling out a company-wide LMS that is replacing several older processes managed by department. ### 35. Effective LMS tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2018 **What do you like best about Cornerstone Learning?** Easiness to use, practice sessions, effective Scorm support **What do you dislike about Cornerstone Learning?** Works pretty fine for me as an end user. have issues with mixed scripts before **What problems is Cornerstone Learning solving and how is that benefiting you?** Deploying learning management system across organization ### 36. While it may meet developers expectations, the end user gets an old school experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2018 **What do you like best about Cornerstone Learning?** This review is based on using the Learning suite and parts of the Performance suite. My company uses it to register thousands of learners into mandated and optional trainings. It keeps that data well and serves as our system of record. **What do you dislike about Cornerstone Learning?** What our learners see and experience distinctly lacks contemporary design and often there are so many clicks to get to what you want. The standard reports are just too basic so we always have to design custom reports and use external software like Tableau to report them out. **What problems is Cornerstone Learning solving and how is that benefiting you?** Registering and confirming learners for our training unit’s catalog of learning programs. ### 37. Cornerstone for Training **Rating:** 4.0/5.0 stars **Reviewed by:** Joanna B. | Admissions Manager, Simmons Enterprise, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Cornerstone Learning?** I like the search feature best, it's easy to use if you can't find certain things in your transcript. **What do you dislike about Cornerstone Learning?** That not all assignments or trainings are found on the home page or your transcript **What problems is Cornerstone Learning solving and how is that benefiting you?** We use it for internal training, job aids, resources. It's a nice system to house all of that information and be able to go back and search for past trainings or job aids ### 38. A great example of what happens when your software gets complacent **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2018 **What do you like best about Cornerstone Learning?** I can’t honestly recommend anything from my 3 years of experience with Cornerstone **What do you dislike about Cornerstone Learning?** Clunky interface, outdated platform, nonexistent support. Once described to me by one of their competitors as the “Cadillac of LMS systems,” I took it as a supportive statement. I know think they were referring to how a Caddy drives like a boat **Recommendations to others considering Cornerstone Learning:** Don’t plan on support from Cornerstone. Invested hundreds of hours of staff time to try to work around their limitations. Outdated, and lacking features available in every modern LMS out there! **What problems is Cornerstone Learning solving and how is that benefiting you?** Serve online learning opportunities to our staff across the country ### 39. AMAZING!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Cornerstone Learning?** This software has made everything much easier. I can find things easily and navigate it without a problem. The software was so easy to use for me that I didn’t necessarily need training on how to use it. **What do you dislike about Cornerstone Learning?** I don’t dislike anything. Sometimes the software lags but I am almost certain that it is due to the internet connection. **Recommendations to others considering Cornerstone Learning:** Get the software! You will thank me later. **What problems is Cornerstone Learning solving and how is that benefiting you?** Training is made easier. ### 40. Customization platform to fit a wide variety of HR needs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Cornerstone Learning?** There was an abundance of functions/customization options available to use to build an interface that was appealing to the user. We utilized the built in widget options, the dashboard and more. In creating either online webinar sessions or registration pages, we were able to offer full details on the curriculum or event that was taking place. Including uploading docs, other important information that the user may need. The registration and wait list options allowed us to track our employees attendance and the popularity of the sessions being offered. The ability to send out customized email confirmations using our own company default (outlook) worked well. **What do you dislike about Cornerstone Learning?** While the customization options worked well in most cases for us, it also created complications. It either hindered what we were trying to do or we were not made aware that the functions that were available. **What problems is Cornerstone Learning solving and how is that benefiting you?** We needed the ability to track class/webinar/event registrations and run reports that included various data points that needed to be referenced. Including status of compliance course progress, year of completion and other related data to the courses being offered. ### 41. Learning Management system is very convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2018 **What do you like best about Cornerstone Learning?** We like the be able to push out literature in mass/bulk to users. **What do you dislike about Cornerstone Learning?** It is not integrated with many of our systems (have to do it manually). **What problems is Cornerstone Learning solving and how is that benefiting you?** Our problems we are resolving are interface feeds. It is user friendly. ### 42. Gets the jod done but very tedious. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about Cornerstone Learning?** Good for distributing and tracking training for a large number of learners. **What do you dislike about Cornerstone Learning?** Tedious settings result in extended amount of time to do anything in the system. **What problems is Cornerstone Learning solving and how is that benefiting you?** Distributing and tracking compliance training. ### 43. Very user-friendly, complete HR system **Rating:** 3.5/5.0 stars **Reviewed by:** Whitney B. | Internal Auditor, Supermarkets, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2017 **What do you like best about Cornerstone Learning?** Great interface! Highly customize-able. Very easy to build, administer, and participate in trainings. Intergrates well with other systems, including Workday. Great tracking and dashboarding. **What do you dislike about Cornerstone Learning?** Can be difficult to modify and administer. Does not work well with mobile devices. **Recommendations to others considering Cornerstone Learning:** A bit pricey and not the easiest to install, but the functionality is all there - HR, onboarding, LMS, performance tracking. It's a great LMS, if it adds more value than it's worth, so it's probably not right for every company. **What problems is Cornerstone Learning solving and how is that benefiting you?** Primarily using Cornerstone for company-wide learning and training tool (including compliance and awareness). Easy to disseminate to all users and track performance and completion. ### 44. Great content **Rating:** 3.0/5.0 stars **Reviewed by:** Kristina R. | Human Resources Manager, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Cornerstone Learning?** the content! it was easy to find a training for many common topics. Also, it was easy to plug in pre-built trainings. **What do you dislike about Cornerstone Learning?** They were quick to require us to raise our license count when we grew, but not as forgiving when we asked them to lower the license count after shrinking considerably. Something to look for in a contract next time! **What problems is Cornerstone Learning solving and how is that benefiting you?** Training! Great way to get training out to various states and departments ### 45. Solid LMS System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2017 **What do you like best about Cornerstone Learning?** Cornerstone offers a highly configurable environment that can accommodate diverse needs within the same organization. **What do you dislike about Cornerstone Learning?** I would like to have more ways to configure Groups. **Recommendations to others considering Cornerstone Learning:** Be sure you understand your business requirements at a detailed level before starting. The system is so robust thta rework is a sizable investment in time and effort. **What problems is Cornerstone Learning solving and how is that benefiting you?** Centralized management and tracking of organization-wide training. We were able to do this successfully. ### 46. CSOD Admin **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Railroad Manufacture | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Cornerstone Learning?** Ease of use for administrators - I came in with little to no HRIS experience and was able to administer the system with little to no training **What do you dislike about Cornerstone Learning?** Not intuitive for end users - we get lots of complaints from internal customers about not being able to use specific browsers for specific courses etc **Recommendations to others considering Cornerstone Learning:** Have a specific HRIS admin for a product that can dedicate the time needed to get your money's worth for the product **What problems is Cornerstone Learning solving and how is that benefiting you?** Training compliance for federal regulations and performance management. Once the system is set up correctly it is relatively hands off! ### 47. The product looks good but is not for everyone **Rating:** 1.5/5.0 stars **Reviewed by:** Tim W. | HRIS Analyst Senior, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2017 **What do you like best about Cornerstone Learning?** The overall interface for users is clean and modern. They have an excellent client support site with plenty of training options and forums to discuss issues with other administrators. **What do you dislike about Cornerstone Learning?** Their certification module is underdeveloped and inconsistent with the rest of the LMS module. We need this functionality because we are heavily regulated but continue to run into issues on both the user and administrative side. Because this is an optional add-on module, many of their customers don't have it so their is not a lot of priority for them to update. There are other administrative functions that are cumbersome at best. It seems like Cornerstone is focused on updating their product line like expanding into HCM and Analytics and their interface but there is a lot of core functionality that needs to be updated. **Recommendations to others considering Cornerstone Learning:** Follow best practices for any new project including a thorough requirements gathering. Bring anyone who will touch the product into that process and make sure their requirements are captured. When you meet with Cornerstone, ensure that what its features match your requirements and that they are all in production in the system, not just in development. Talk to other customers who are in your industry and/or have similar requirements to see what their experience has been. As with any software vendor, when you get to the end of the year or the quarter they will offer you all kinds of discounts to sign the contract. Don't let this rush you into making a poor decision. **What problems is Cornerstone Learning solving and how is that benefiting you?** Before Cornerstone we struggled with training records management, especially with compliance-related training. We also were doing all of our performance management including annual reviews and goal setting on paper. Cornerstone helped us "digitalize" and standardize many of these processes and has helped our record keeping in those areas tremendously. ### 48. Functions as it Should **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Cornerstone Learning?** The platform is user-friendly and easy to use. It is set up in a very intuitive way. **What do you dislike about Cornerstone Learning?** I get an email notification when I am assigned a training, but I wish I would get a reminder when the training is due in 48 hours or less. Being assigned to many training assignments it's easy to forget when things are due. **What problems is Cornerstone Learning solving and how is that benefiting you?** We are ensuring that all staff have completed the necessary training for systems access. ### 49. Learning Management System for Large Multi-Site Organization **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Cornerstone Learning?** One instance of the system can be used across multiple sites which provides consistency. Can view students in all sites. **What do you dislike about Cornerstone Learning?** Can not customize roster to include department and position of staff. **What problems is Cornerstone Learning solving and how is that benefiting you?** Can see transcript of staff that transfer from one facility to another which reduces the need for them to sit through education that they have previously received. ### 50. Cornerstone is an expensive but thorough LMS solution **Rating:** 4.5/5.0 stars **Reviewed by:** Megan T. | Instructional Designer, Program Development, Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2017 **What do you like best about Cornerstone Learning?** Robust platform, relatively simple to use, lots of reports to choose from, customizable, deep links to courses were helpful **What do you dislike about Cornerstone Learning?** Building knowledge tests directly in there was confusing and difficult to maintain **Recommendations to others considering Cornerstone Learning:** They're honest about the cost of their service - this is not a tool for small businesses. **What problems is Cornerstone Learning solving and how is that benefiting you?** At my former company, we housed all of our online training in Cornerstone for thousands of employees to have access to. We also used it to coordinate and track instructor-led training as well as other activities and resources. ## Cornerstone Learning Discussions - [When are you updating the certification module](https://www.g2.com/discussions/when-are-you-updating-the-certification-module) - 1 comment, 2 upvotes - [Is there a sand box for new users to play with?](https://www.g2.com/discussions/13452-is-there-a-sand-box-for-new-users-to-play-with) - 2 comments, 2 upvotes - [How can I take full use of the Certification tool?](https://www.g2.com/discussions/31731-how-can-i-take-full-use-of-the-certification-tool) - 1 comment, 1 upvote - [External Certificates](https://www.g2.com/discussions/31639-external-certificates) - 2 comments, 1 upvote - [Does this CSOD application integrate with SharePoint?](https://www.g2.com/discussions/16239-does-this-csod-application-integrate-with-sharepoint) - 1 comment, 1 upvote - [View Cornerstone Learning pricing details and edition comparison](https://www.g2.com/products/cornerstone-learning/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+10%3A38%3A40+-0500&secure%5Bsession_id%5D=e686493c-4067-4218-acc1-440b5345c387&secure%5Btoken%5D=06b46480e120ddeadde19b203669298e83b381ff03bbdb7ee6edc3fdfcc5335f&format=llm_user) ## Cornerstone Learning Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) ## Cornerstone Learning Features **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Cornerstone Learning Alternatives - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (928 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (726 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)