--- title: Cornerstone Learning Reviews meta\_title: 'Cornerstone Learning Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 530 reviews by the users' company size, role or industry to find out how Cornerstone Learning works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 530 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

# Cornerstone Learning Reviews & Product Details

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Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, our all-in-one talent management suite for workforce agility, unifies learning, performance, and compliance management into a single AI-powered solution. With Cornerstone Learning, you can empower your people and ensure compliance with scalable training software that helps you manage, deliver, and track training for employees, partners, and customers. More than 7,000 organizations and 140 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

* * *

Product Website
Cornerstone Learning
Seller
[Cornerstone OnDemand](https://www.g2.com/sellers/cornerstone-ondemand)
Discussions
[Cornerstone Learning Community](https://www.g2.com/products/cornerstone-learning/discuss)
Languages Supported

Afrikaans, Arabic, Belarusian, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Latvian, Lithuanian, Malayalam, Macedonian, Malay, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

7 months

[
View More Pricing Information
](https://www.g2.com/products/cornerstone-learning/pricing)

## Cornerstone Learning Integrations
(3)

What do users say about integrations?

Verified by Cornerstone Learning

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ADP Workforce Now

](https://www.g2.com/products/adp-workforce-now/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

UKG Pro

](https://www.g2.com/products/ukg-pro/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday Benefits

](https://www.g2.com/products/workday-benefits/reviews)

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 ![Jessica C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica C.")
JC

Jessica C.

Training Coordinator

Mid-Market (51-1000 emp.)

5/5/2026

"Functional Platform with Room for AI Improvements"

3/5

What do you like best about Cornerstone Learning?

I like the ease of uploading courses and assigning them to our users. We mostly use third-party training courses to train our team members on compliance topics, and with Cornerstone Learning, we can easily upload these courses and assign them out to our team members using the Learning Assignment Tool. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Cornerstone Learning isn't as modern as newer LMS systems. We wish it had more AI capabilities that are easy to find and use. The system is so complex that it makes it difficult to find the tools we need. Also, the look and feel of Cornerstone hasn't been updated in a while, and while they say these things are coming, you would think AI functions would have been at the top of their list to implement. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Cornerstone Learning provides a platform to host online learning, allowing us to easily upload and assign third-party compliance training courses to our team members. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

JM

Justin M.

Informatics RN/LMS admin

Enterprise (\> 1000 emp.)

1/15/2025

"Cornerstone Learning"

3/5

What do you like best about Cornerstone Learning?

Custom report building, reporting 2.0, and other admin access features. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Integration with licensed content can be difficult in relation to report output. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Compliance with regulatory mandates, continuing education, etc. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos")
AG

Verified User in Gambling & Casinos

Enterprise (\> 1000 emp.)

9/26/2024

"From the organic to the inorganic without covering some basics"

2.5/5

What do you like best about Cornerstone Learning?

Easy setup for non-technical people, large user community, good consultant support, customer portal with a lot of content, 3 annual updates. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Non-responsive screens, APP issues, lack of basic CORE functionality, very restrictive towards changes or corrections, change in strategy (from organic to inorganic). Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Training plans for employees from 7 different countries in a single tool. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller inviteAI Translated

EJ

Eli J.

Senior HRIS Specialist

Mid-Market (51-1000 emp.)

3/3/2023

"A traditional LMS with a lot of options"

3/5

What do you like best about Cornerstone Learning?

Cornerstone Learning provides decent customization options and offers a fair amount of flexibility and customization for administrators. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

With many different options also comes many different in depth areas to administrate. The UI felt old and very basic. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Cornerstone Learning was helping us with our corporate learning and helping us maintain some of the certifications that our company values most from a compliance standpoint. It also briefly served as a way for us to track goals and some managers used it for checking in with their employees. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Dave H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave H.")
DH

Dave H.

Learning Support Lead

Enterprise (\> 1000 emp.)

3/21/2018

"Outdated and difficult to use"

3/5

What do you like best about Cornerstone Learning?

Overall, Cornerstone does what you need it to do. To be honest, I'm struggling to find something I like the best as it's all (IMHO), pretty poor. Although that said, I've only ever used open-sourced LMS is the past, so CSOD might be the best of a bad bunch, who knows?

– – –

Edit to my original review: DO NOT USE CORNERSTONE. Their customer support is, hands down, the WORST customer service I have ever had in my life. I WOULD NOT recommend Cornerstone to anyone

– – –

[Nov 12, 2019] Further edit to my original review: Over 2 years on and CSOD support is getting better. We have had multiple conversations regarding their support offering and I feel they have been open and honest and have acknowledged that it needs to be improved. There's still a long delay (IMO) of the resolution of tickets. We've had multiple dedicated GPS specialists which hadn't helped as when a new one arrives, they have to learn our setup from scratch. Updated rating from 0/10 to 4/10.

– – –

[May 10, 2022] We've been with CSOD for almost 6 years now and I must say, the platform has improved but not at the pace of other, newer providers out there. We, as with most other companies, are looking for ways to get the right learning, to the right people, at the right time and it's proving to be difficult with CSOD. There's been little improvement to the Learning module. They have brought out some new features around Skills but there have been little development around the existing features and UI. A lot of the UI still is very old and outdated. All of my suggestions around dates and email management haven't been addressed (likely will never be) as it's not revenue-generating. There are plenty of updates to the add-on products but very little around the core modules. We're seeing tiny updates to make the admin experience easier but it's nowhere near enough. Suggestion City still feels like it's never reviewed. Updated rating from 4/10 to 6/10. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

It's a very difficult user interface to manage (from an Admin perspective). Most things (including simple tasks) require many steps and screens with confusing fields with very little information about what's required. You're constantly pointed to the online help which appears to be written by a developer (difficult for a "normal" user to understand).

I'm pretty clued up on tech and there's a LOT of things that can't be done yourself - you need to log a ticket with their Global Product Support (GPS) team. This is where CSOD are truly awful. Tickets take days even to be acknowledged and the replies you get are one-liners that just creates more questions. There's no rush in resolving ANY tickets - even when logged as P1s. For example, I've had a ticket outstanding for 4 months and I'm nowhere near a resolution. I could go on but I think you get the gist... Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone Learning:

Update the VERY outdated UI.

Actually listen to users on Suggestion CIty - In over a year of using the product, I haven't seen one (useful) suggestion realised.

Let admin users do more themselves - don't require a GPS ticket for everything slightly technical.

IMPROVE YOUR SUPPORT. Your customer service is terrible.

-----

Update: There needs to be a facility to cascade email changes from Events to Sessions. We often 20+ sessions in an event and if we need to make a change to an email, each individual session must be changed, one by one. This is very time consuming and often leads to mistakes.

You need to give users the option of changing the date format. Just take a look at Suggestion City at the HUNDREDS of suggestions for allowing a different date format. MM/DD/YYYY just doesn't work outside the US.

PLEASE review Suggestion City. Close out some of the outstanding suggestions if you're just not going to implement them. It's SO frustrating to be told to log a suggestion, already finding one, and it being years old. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

We mainly use the product for issuing and administering business compliance training.

We do a lot of ILT which the system is OK for. Email management for ILT is very difficult to update/change. There's no option to cascade changes to existing sessions.

We also have an integration with Lynda.com which CSOD does not do well. The system imports the individual learning objects but doesn't bring across any metadata (ratings, categories, related modules, etc.) Review collected by and hosted on G2.com.

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Response from Hayley Handler of Cornerstone Learning

[Editedit](https://www.g2.com/survey_responses/cornerstone-learning-review-650292/official_response/edit)

Hi Dave,

Thanks for taking a couple minutes to provide us feedback. We are kicking off a project to look at the key workflows for admins and would love your input on what is most important to you. To help inform our project, feel free to email wecare@csod.com.

In terms of the resources available to you, that would be very frustrating. We'll make sure to do a review of the documentation surrounding your issue for language and clarity. However, we're open to the suggestion of specific pages to fix which you can provide at the above email as well. Thank you and looking forward to hearing from you.

5/10/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite

RB

Rodger B.

Senior Mgr., Quality Assurance

Mid-Market (51-1000 emp.)

7/6/2022

"Need more instruction and visibility to Cornerstone capabilities."

2.5/5

What do you like best about Cornerstone Learning?

A centralized tool for providing learning to employees and managing professional development. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Internal administrative support and updates to existing application. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Not sure due to lack of training and utilization of Cornerstone capabilities. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Enterprise (\> 1000 emp.)

8/10/2021

"Starting to Show Promised"

3/5

What do you like best about Cornerstone Learning?

Cornerstone is the industry leader and has a considerable amount of power behind its platform. Generally they are starting to be better at communication with their customer base on where Cornerstone is heading Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

The system was built in a dispersed environment, and it shows. Areas of the system do not look the same, and consistency of the backend is lacking. The Learning LMS has not kept up with current technologies. Very small thumbnail image sizes, videos that you cannot track progress - only a mark as complete button resulting it a lot of user trust, and lack of ability to add audio files are just a few limitations of the technology in the platform. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Having a unified source to track all training in the company with consistent reporting and baseline. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Mid-Market (51-1000 emp.)

12/14/2021

"Great all rounder"

3/5

What do you like best about Cornerstone Learning?

The system manages all HR areas, if desired, so everything is stored in one place Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Support is limited and a lot of the learning on system configuration is self-led Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

we are using for learning and performance, its good for annual PDR's to all be in one place, downloadable and can be kept open all year round if required Review collected by and hosted on G2.com.

Show More

6/15/2022
Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain")
AL

Verified User in Logistics and Supply Chain

Enterprise (\> 1000 emp.)

7/9/2020

"Great in Theory...For a Large company the execution needs help"

2.5/5

What do you like best about Cornerstone Learning?

Cornerstone has some great industry leading engagement ideas. The customization opportunities can be very appealing Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

Unfortunately, the execution can be flawed for companies with complicated infrastructure (read large multi faceted companies). Sometimes it feels that ideas are half baked and after they are released with flaws no one is really working to fix the flaws because the focus is always on the next big thing.

Technical support is probably the biggest down side. Something goes wrong and you are in for a very long frustrating journey. You will hear the words "Working as expected" so much that it will become a joke. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone Learning:

If you are a smaller company I think Cornerstone is probably great, but I don't beleive the are ready to handle larger more complicated companies...they do seem to be working towards that, but their attitude needs to change and more attention needs to be given to the large companies Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

We have been able to integrate our Learning/Career/Performance since we purchased all 3 clouds and it does make it nice to have everything in one place. Review collected by and hosted on G2.com.

Show More

Response from Lindsey Haines (Deane) of Cornerstone Learning

[Editedit](https://www.g2.com/survey_responses/cornerstone-learning-review-4294909/official_response/edit)

Thank you for your feedback. I am glad you've been able to streamline processes. I’m sorry that this has been your experience with our product releases and support team. We’d love to work with you personally to better understand what ideas felt "half baked" so that we can work to alleviate some of your concerns and create a plan to improve your experience. If you want to connect with the Product team to share more about your experience or you've continued to experience issues with Global Product Support, please contact us at wecare@csod.com. Once again, we appreciate your feedback.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Enterprise (\> 1000 emp.)

7/9/2020

"The Cornerstone LMS is fairly robust and has allowed us to customize for a lot of our needs."

3/5

What do you like best about Cornerstone Learning?

I like that the system is fairly customizable through the use of custom fields and data loads and various learning object types. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

I don't like ow confusing reporting can be especially with the duplication of records. Review collected by and hosted on G2.com.

Recommendations to others considering Cornerstone Learning:

Be sure to think about not only short term requirements but long terms as well. Implement in a way that is future-proof and will allow for changes if needed down the road. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

We've been able to quickly and effectively deliver content to our learners through the use of custom pages. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Cornerstone Learning? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Cornerstone Learning
](https://www.g2.com/products/cornerstone-learning/discussions/new)

GU

Guest User

What is Cornerstone Learning used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-cornerstone-learning-used-for)

VW

valeria ward
•
Last activity almost 5 years ago

When are you updating the certification module

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/when-are-you-updating-the-certification-module)

[
View all Discussions
](https://www.g2.com/products/cornerstone-learning/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

7 months

### Return on Investment

26 months

### Average Discount

14%

[
View More Pricing Information
](https://www.g2.com/products/cornerstone-learning/pricing)

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##### 
##### Cornerstone Learning Features

Course Authoring

Assessments & Quizzes

Instructor-Led Training

Course Delivery

Communication & Notifications

Assignment Scheduling

Course Management

Varied User Types

Training & eLearning

Assessments and Practice

Content Delivery and Tracking

Manager Portals

[
View More Features
](https://www.g2.com/products/cornerstone-learning/features)

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