--- title: Cornerstone Learning Reviews meta_title: 'Cornerstone Learning Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 530 reviews by the users' company size, role or industry to find out how Cornerstone Learning works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 530 scale: '5' date_modified: '2026-08-09' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Cornerstone Learning Reviews **Vendor:** Cornerstone OnDemand **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.1/5.0 **Total Reviews:** 530 ## About Cornerstone Learning Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, our all-in-one talent management suite for workforce agility, unifies learning, performance, and compliance management into a single AI-powered solution. With Cornerstone Learning, you can empower your people and ensure compliance with scalable training software that helps you manage, deliver, and track training for employees, partners, and customers. More than 7,000 organizations and 140 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. ## Cornerstone Learning Pros & Cons **What users like:** - Users appreciate the **exceptional customer support** offered by Cornerstone, providing quick access to vital information and resources. (4 reviews) - Users value the **expansive reporting capabilities** of Cornerstone Learning, enhancing data analysis and training effectiveness. (4 reviews) - Users commend the **high-quality content** of Cornerstone Learning, enhancing their learning experience and understanding significantly. (3 reviews) - Users find Cornerstone Learning's **ease of learning** enhanced by intuitive interfaces and extensive support resources. (3 reviews) - Users appreciate the **advanced functionality** of Cornerstone Learning, enjoying easy access to relevant training and data analysis. (3 reviews) - Knowledge (3 reviews) - Course Creation (2 reviews) - Users enjoy the **ease of use** of Cornerstone Learning, finding it intuitive and requiring minimal training for end users. (2 reviews) - Easy Setup (2 reviews) - Users value the **comprehensive support** and resources provided by Cornerstone Learning to enhance their experience. (2 reviews) **What users dislike:** - Users experience **integration issues** with licensed content in Cornerstone, complicating report outputs and overall effectiveness. (2 reviews) - Users find the **learning curve steep** , particularly with permissions and complicated templates that hinder effective usage. (2 reviews) - Users find the **limited customization** options in Cornerstone Learning overwhelming, hindering their ability to tailor the experience effectively. (2 reviews) - Users feel that Cornerstone Learning has **limited features** that do not fully meet their specific training needs. (2 reviews) - Users find the **user experience clunky** and struggle with unresponsive support and difficult functionalities. (2 reviews) - Users express concern over **poor customer support** , citing slow response times and unhelpful communication regarding issues. (2 reviews) - Access Issues (1 reviews) - Access Restrictions (1 reviews) - Certificate Management (1 reviews) - Complex Functionality (1 reviews) ## Cornerstone Learning Reviews ### 1. Intuitive UI for end users, impossible UI for admins **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **Describe the project or task Cornerstone Learning helped with:** It is our LMS for employees. I'm an admin for that. tried to use it for customer training, but was not a good fit **What do you like best about Cornerstone Learning?** It's powerful and can accommodate complex business rules and requirements. They've accumulated lots of features over the years, so if you can master it, it can provide you a solution. **What do you dislike about Cornerstone Learning?** Not Intuitive for end users. And for an admin,it is extremely difficult to use. So many tabs to complete to publish a course, it's ridiculous and time-consuming. Assignments and reports are also overly complex. I tried to use it for training customers (extended enterprise) but it was not flexible enough or cost effective enough to meet our needs. I was so glad to find a different LMS! **Recommendations to others considering Cornerstone Learning:** Try it out first. Also check into their support model. I couldn't get answers to questions, so i had to attend group calls and ask experts, but even the experts were not sure of the answers. Beware, because it seems like a super old platform that they keep trying to put face lifts on. But you can't escape from the inflexibility of old technology. **What problems is Cornerstone Learning solving and how is that benefiting you?** Need an LMS, plus a lightweight goal setting module. It works. But it requires lots of explaining and training in order to use, ugh! I tried to use it for customer education but it didn't have the flexibility to accommodate my needs. ### 2. Cornerstone Learning Suite for Beginners **Rating:** 1.5/5.0 stars **Reviewed by:** Melissa d. | Talent Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2019 **What do you like best about Cornerstone Learning?** The community that helps you navigate thru the system. The amount of different ways to get access to solve a concern or issue. Single sign-on. **What do you dislike about Cornerstone Learning?** Too many little details that make setting up an event/ILT class that could potentially an issue for the end user. For example, making sure that. In addition, I would like the ability to have time to jump on an office hours calls on waitlist. So, if someone doesn't show up 15 minutes after others can join. Also, I would like to be able to have items in here go live similar to other platforms that can show responses on the screen using texting via their mobile phone. **Recommendations to others considering Cornerstone Learning:** Be sure you weigh out what you will be using it for, how many people will need access to it, and how to implement for increase user usage. **What problems is Cornerstone Learning solving and how is that benefiting you?** Consitency with onboarding new hires, recurring training, and content development. Easy access. Training thru all the different shifts since it's 24/7. Being able to hear the concerns or issues of everyone using video training. **Official Response from Hayley Handler:** > Hello Melissa! This is very helpful feedback on the amount of effort to set up an instructor-led training and we appreciate the detail on what you'd like to see from ILTs. I wanted to let you know that your thoughts have been passed onto the right product managers to those parts of the product. If there are other things you need help with please feel free to ping us at wecare@csod.com. Again, we appreciate your feedback and are dedicated to improving your experience! ### 3. Blow up the certification module and start over **Rating:** 2.0/5.0 stars **Reviewed by:** valeria w. | Learning System Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Easy for users,easy to upload courses, easy to assign **What do you dislike about Cornerstone Learning?** Certification module old,, very few people in your company understand. New support team takes 3 weeks to 2 months to fix an issue!!! **What problems is Cornerstone Learning solving and how is that benefiting you?** compliance **Official Response from Hayley Handler:** > Hello Valeria! Thank you for feedback on the Certification Module. I've passed that information onto the right product manager. I’m sorry that this has been your experience with Global Product Support (GPS). GPS has been dedicated to improving our response times and overall support. Our goal is to respond to all cases within one business day. For the months of July, August, and September GPS has been able to achieve the goal of an average 1 day or less response to all cases. However, we do know that some cases take a little longer to troubleshoot. We are dedicated to serving our customers better. If you have continued to receive slower than expected service from our GPS team please contact us at wecare@csod.com and we will work to ensure that your cases are addressed and resolved in a timely fashion. ### 4. Painfull implementation **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about Cornerstone Learning?** Learner Home, Learning Object Administration **What do you dislike about Cornerstone Learning?** Data Load Wizard, Learning Assignment, Data Migration of MDL and HDL.. Lack of Partner knowledge of application, DMS Integration impact on Curricula and Learning Assignment. Support Cases (lack of knowledge of application in support responses), Outages of system, **What problems is Cornerstone Learning solving and how is that benefiting you?** one learning platform for entire company **Official Response from Hayley Handler:** > Hi there! I'm sorry to hear that you had bumpy implementation process. We'd be interested to understand more about what happened with all of the parts and processes you listed. If you don't mind taking a second to reach out to us at wecare@csod.com, we'd love to understand more about what happened so we can remedy the situation or improve our processes. Thank you! ### 5. Falls short for ease of use **Rating:** 2.0/5.0 stars **Reviewed by:** Frances F. | Procurement (Purchasing) Card Manager, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Cornerstone Learning?** Can set up all classes and email the users from the site. **What do you dislike about Cornerstone Learning?** This program really needs a mass edit feature and needs to be easier to use. I'm very quick with technology and learn fast, but Cornerstone aggravates me. I'll forget how I did something the time before. When you have sessions, there should be an easier way to copy them without accidently editing them. **What problems is Cornerstone Learning solving and how is that benefiting you?** It's a one stop shop for training. ### 6. Bulky and Outdated **Rating:** 2.0/5.0 stars **Reviewed by:** Christian M. | Supervisor, Pharmacy Care, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Cornerstone Learning?** Cornerstone makes it relatively simple to assign learning and track your team's progress. **What do you dislike about Cornerstone Learning?** The system as a whole feels far out of date. The search function is abysmal and the reports are often completely inaccurate. **Recommendations to others considering Cornerstone Learning:** Look into another system. While it'll get the job done, it certainly is not the most innovative or easy to use. You may find something else offers more and fits your budget. **What problems is Cornerstone Learning solving and how is that benefiting you?** Compliance is incredibly important in pharmaceuticals. Cornerstone helps us keep track of mandatory courses relatively smoothly. ### 7. Good for larger enterprises **Rating:** 2.0/5.0 stars **Reviewed by:** Claudia C. | Product Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2018 **What do you like best about Cornerstone Learning?** Cornerstone (or CSOD) is a Learning Management System (LMS) that has built a name for itself. It's a big platform, and is good experience for employees to have. Similar to Salesforce, it's a standard in talent development. When I was using CSOD, I worked at a bilingual company so we were able to do some minor user integration with English and another language. **What do you dislike about Cornerstone Learning?** Very bulky, takes a while to learn how to use, not particularly user-friendly or interactive. Hard to navigate, and really confusing. In fact, it's so confusing we had a rep from Cornerstone meet with us monthly to go over issues we had, and we had to learn to use various features like ILT. This LMS forces you to be spreadsheet heavy. **Recommendations to others considering Cornerstone Learning:** I would use this if you are looking to implement this LMS for a longstanding and large company. I don't think that this is as interactive as other Learning Management Systems, but if you're in corporate and you have more important priorities, this is a good service to use as you have ongoing support and capabilities suited for large employee counts. You'll be paying a lot for CSOD. **What problems is Cornerstone Learning solving and how is that benefiting you?** We had just gone through an M&A and Cornerstone was able to do integrate with our HRIS to add and update users automatically. **Official Response from Hayley Handler:** > Hi Claudia! Thank you for your detailed feedback. There's a lot here that informs how we prioritize the work on our system and other processes that help support admins like you. We realize there are some functionality in the system that is cumbersome and we're working to streamline and improve the administration of the system. In terms of ILTs, we'll take a look and gather feedback from the client base. If you're interested in giving us more detail into what's going on, feel free to email us at wecare@csod.com. Thanks! ### 8. The product looks good but is not for everyone **Rating:** 1.5/5.0 stars **Reviewed by:** Tim W. | HRIS Analyst Senior, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2017 **What do you like best about Cornerstone Learning?** The overall interface for users is clean and modern. They have an excellent client support site with plenty of training options and forums to discuss issues with other administrators. **What do you dislike about Cornerstone Learning?** Their certification module is underdeveloped and inconsistent with the rest of the LMS module. We need this functionality because we are heavily regulated but continue to run into issues on both the user and administrative side. Because this is an optional add-on module, many of their customers don't have it so their is not a lot of priority for them to update. There are other administrative functions that are cumbersome at best. It seems like Cornerstone is focused on updating their product line like expanding into HCM and Analytics and their interface but there is a lot of core functionality that needs to be updated. **Recommendations to others considering Cornerstone Learning:** Follow best practices for any new project including a thorough requirements gathering. Bring anyone who will touch the product into that process and make sure their requirements are captured. When you meet with Cornerstone, ensure that what its features match your requirements and that they are all in production in the system, not just in development. Talk to other customers who are in your industry and/or have similar requirements to see what their experience has been. As with any software vendor, when you get to the end of the year or the quarter they will offer you all kinds of discounts to sign the contract. Don't let this rush you into making a poor decision. **What problems is Cornerstone Learning solving and how is that benefiting you?** Before Cornerstone we struggled with training records management, especially with compliance-related training. We also were doing all of our performance management including annual reviews and goal setting on paper. Cornerstone helped us "digitalize" and standardize many of these processes and has helped our record keeping in those areas tremendously. ### 9. Lost **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2016 **What do you like best about Cornerstone Learning?** I appreciate that the system has many different functionalities such as being able to upload many different training types and send them out in various forms or fashions. It is helpful to have the success center and be able to research and review what other users are doing in the system. Often times when I have an issue it is likely that someone else has already had the same issue and can offer input. **What do you dislike about Cornerstone Learning?** I dislike that there is no "undo" button on many features. There is no easy fix or undo because the system is so large. We had an admin that was completely over their head and did not ask for help and they created total chaos in the system and it has taken almost a full 6 months and countless consulting hours with Cornerstone to get the system back where in order. **What problems is Cornerstone Learning solving and how is that benefiting you?** Cornerstone has allowed us to centralize our training. Before Cornerstone, employees were having to go to several different sites for various training types. We are able to house and track our training in Cornerstone, which has been extremely beneficial to our end users because now training is in one spot and it is a single sign-on account. ## Cornerstone Learning Discussions - [When are you updating the certification module](https://www.g2.com/discussions/when-are-you-updating-the-certification-module) - 1 comment, 2 upvotes - [Is there a sand box for new users to play with?](https://www.g2.com/discussions/13452-is-there-a-sand-box-for-new-users-to-play-with) - 2 comments, 2 upvotes - [How can I take full use of the Certification tool?](https://www.g2.com/discussions/31731-how-can-i-take-full-use-of-the-certification-tool) - 1 comment, 1 upvote - [External Certificates](https://www.g2.com/discussions/31639-external-certificates) - 2 comments, 1 upvote - [Does this CSOD application integrate with SharePoint?](https://www.g2.com/discussions/16239-does-this-csod-application-integrate-with-sharepoint) - 1 comment, 1 upvote - [View Cornerstone Learning pricing details and edition comparison](https://www.g2.com/products/cornerstone-learning/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A20%3A47+-0500&secure%5Bsession_id%5D=a2d06aa6-dedc-4be2-873d-c98d61eb15c0&secure%5Btoken%5D=88991bd9009dbf21c2a898c80bfabc95797e52c3325f971e2bc007b2de7f6417&format=llm_user) ## Cornerstone Learning Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) ## Cornerstone Learning Features **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Activity Tracking - Interactive Content - Learning Management - Training Management - Training Record Management - Assignment Management - Assessment Management - Self Service Portal - Employee Portal - Student Portal - Blended Learning - Synchronous Learning - Mobile Learning - Self-paced Learning - Asynchronous Learning - Certification Tracking - Media Management - Compliance Management - User Management - Third Party Course Library **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting - Social Learning - Synchronous Learning - Mobile Learning - Self-paced Learning - Blended Learning - Asynchronous Learning - Course Tracking - Compliance Tracking - Built-in Course Authoring **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Additional Functionality** - Certification & Licensing - User Management - Tests/Assessments - Assessment Management - Single Sign On - Third-Party Integrations - Customizable Branding - Multi-Language - Learner Portal - Virtual Classroom - Course Management - AI Copilot - For Healthcare - Talent Management - Training Management - Progress Reports - Learning Paths/Tracks - Activity Dashboard - Gradebook - Learning Management - Customizable Reports - Content Library - Generative AI - Video Conferencing - Gamification - API - SCORM Compliance **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Additional Functionality** - Multi-User Collaboration - Employee Onboarding - Recommendations - Collaboration Tools - Data Import/Export - Customizable Templates - Reporting/Analytics - Customizable Branding - Self-Service Content Curation - AI Copilot - SCORM Compliance - Progress Reports - Single Sign On - Course Authoring - Built-in Course Authoring - Video Support - Video Conferencing - Employee Engagement - Multi-Language - Microlearning - Customizable Reports - Third-Party Integrations - Reporting & Statistics - Activity Dashboard - Gamification - Surveys & Feedback - API - Content Sharing - Training Companies - Academic/Education - Employee Training - Certification & Licensing - Reminders - Virtual Classroom - Mobile Access - Corporate/Business **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation ## Top Cornerstone Learning Alternatives - [Absorb LMS](https://www.g2.com/products/absorb-software-absorb-lms/reviews) - 4.6/5.0 (944 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (730 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)