![Joann V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joann V.")
JV

Joann V.

Learning Systems Specialist

Enterprise (\> 1000 emp.)

2/5/2025

"Cornerstone Learning: Scalable and Powerful Learning Platform With Room for Improvement"

3.5/5

What do you like best about Cornerstone Learning?

1) Scalability - great for large organizations such as ours. 2) Good for administering compliance training, which is what we mainly use it for, although we are trying to encourage more usage for career/professional development purposes. 3) Wide range of out-of-the-box content - we purchased some Content Anytime subscriptions and found this helpful content for curation and professional development opportunities. 4) Accessibility - they're rolling out as many accessible features as quickly as possible, but I wish the releases happen more quickly. 5) Customer support - Cornerstone's customer support and knowledge/support bank of helpful articles are among their greatest services. I appreciate the abundance of information and knowledge I can find on Knowledge Central and Online Help pages, which help me quickly look up answers to my questions. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Learning?

1) User interface - while parts of Cornerstone are updated, there are some pages like the Certificates, My Team views, and Custom Pages that feel and look outdated. There are certain features that don't feel cohesive within the whole system as the UI looks different from page to page. 2) Reporting - while Cornerstone provides reports that have the basic information and are great starting points, I'd like to see more robust customization features that feel less clunky. Currently, the reporting feature feels overwhelming and not as intuitive; I'd like to see improvements where I can use the filters and see changes to the reports in real time as I'm making changes. I also don't like that I have to "schedule" or "refresh" the reports, as this goes back to my comment about wanting to see the changes in real time to ensure that's the data I want to see before downloading it. 3) Admin features - while I appreciate the wide array of admin features the system offers, it can be challenging to understand what the effects are if one feature is turned on/configured and one is not. This is where the Knowledge Central and online help pages are helpful, but even then, it's still not always clear. I'm wondering if AI can be incorporated to make it easier on the admin as they're configuring settings; for example, AI could have pop-up reminders or notes that suggest, "Have you considered turning on X, since you have Y setting enabled?" or something alike, to help admins better understand the interconnectedness of the features they enable. Review collected by and hosted on G2.com.

What problems is Cornerstone Learning solving and how is that benefiting you?

Mainly administering and tracking compliance trainings Review collected by and hosted on G2.com.

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