Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"CoreMedia: Fast but with Improvable Panels"
5/5
What do you like best about CoreMedia?

I like the speed in management that CoreMedia offers, as well as the quality of the data and the service. We have been working together for many years and we understand each other very well. We have the entire call trace almost in real time and we can even listen to customer calls in their application. Additionally, the initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

How the data panels are displayed in the operations console. You cannot set the size you want for the panels. It is complicated to navigate through them. Review collected by and hosted on G2.com.

Daniel D.
DD
Daniel D.
Head of Digital Marketing Sales
Enterprise (> 1000 emp.)
"Cohesive Digital-to-Offline Experiences That Deliver Results"
4.5/5
What do you like best about CoreMedia?

We’ve been working with Coremedia for 15 years. They’ve helped us achieve better results through offsite conversion approaches. Coremedia has also supported us in connecting digital and non-digital interactions, which has made our overall process more consistent and cohesive. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

Probably the haven´t an clear standar process, and we have to implement many developments. Review collected by and hosted on G2.com.

Pablo D.
PD
Pablo D.
Customer Service Manager
Enterprise (> 1000 emp.)
"Flexible to adapt our needs"
5/5
What do you like best about CoreMedia?

CoreMedia stands out as a highly capable Digital Experience Platform (DXP) solution, defined primarily by its exceptional flexibility and outstanding customer partnership model. The platform’s inherent technical flexibility allows our teams to adapt and customize the system efficiently, making it suitable for complex and evolving enterprise requirements.

Beyond the technology, the service model is a critical differentiator. We have consistently experienced impressive speed in support response, ensuring minimal downtime. This is complemented by a dedicated Key Account Manager who provides a truly collaborative experience. Furthermore, the proactive consultancy services—from initial setup guidance to strategic advice on improving digital results—add significant value, transforming the relationship into a true strategic partnership. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

While the core functionality of the platform is strong, one area for improvement lies in the current analytics dashboards. They are functional and provide the necessary data, but enhancing the user interface, reporting depth, and visualization capabilities would further elevate the end-user experience and insights derived from the platform. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for your kind review! We’re really happy to hear you value CoreMedia’s flexibility and the partnership you have with our team, that collaboration is exactly what we strive for. We also appreciate your feedback on the analytics dashboards; improving reporting and visualization is something we’re working on.

KK
Karl K.
Content manager
Enterprise (> 1000 emp.)
"CoreMedia-stable and reliable tool for managing multiple markets/languages in e-commerce environment"
5/5
What do you like best about CoreMedia?

CoreMedia is an excellent WYSIWYG (What You See Is What You Get) CMS.

It allows customers to manage content in a more straightforward and visual way.

The process of implementing and integrating CoreMedia with other CMS platforms is simple and it making it easy to access and utilize all the features CoreMedia has to offer.

Because it’s easy to use and quick to learn, we noticed that using CoreMedia more often speeds up our work and creates a more consistent and efficient content publishing process.

Customer support team at CoreMedia is always available, friendly, and very helpful. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

The interface looks somewhat a bit old‑fashioned and outdated.

For people who don’t use it every day it tends to be overwhelm with many fields, “properties”, etc. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for your detailed feedback! We’re thrilled that CoreMedia makes your work faster and more consistent. It’s also great to hear our support team has been helpful! We appreciate your note about the interface — improving usability and design is an ongoing priority for us.

DB
Davide B.
Developer
Enterprise (> 1000 emp.)
"Complete, advanced CMS system, also suitable for complex enterprise contexts"
5/5
What do you like best about CoreMedia?

CoreMedia provides an intuitive content management experience, featuring a range of useful extensions that are ready to use. The customer support team is competent and responds quickly to resolve any issues that arise. The platform stands out for its flexibility and modular design, making it easy to customize for different markets and websites. It supports multilingual editorial workflows and, with its headless integration, enables content delivery across various channels with impressive versatility. Among its key strengths are centralized collaboration for editorial teams and security settings that can be configured to meet company standards. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

Although CoreMedia is technically very advanced, its editor interface can feel outdated and would benefit from a graphic redesign. For administrators, the platform presents a steep learning curve, and because of the extensive customization options, upgrading between versions demands significant time and care. Each upgrade requires careful validation of your customizations. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for your thoughtful review! We’re glad you value CoreMedia’s flexibility, multilingual workflows, headless integrations and responsive support. We appreciate your feedback on the editor interface and upgrades. These are areas we’re actively working to improve to make the platform more intuitive.

Sarra F.
SF
Sarra F.
"Powerful tool but difficult to master at first"
4/5
What do you like best about CoreMedia?

I greatly appreciate the different types of blocks and layouts that CoreMedia offers, which allows for considerable flexibility in content creation. The ability to have a preview directly in the tool is a valuable feature, as it allows for immediate visualization of changes and ensures everything is in order before publishing. Moreover, even though the initial learning curve can be challenging, I find that CoreMedia is a scalable tool. Once you acquire skills on this tool, everything fits together perfectly, making it a practical and logical solution for complex content management needs. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

When there are many contributions, it is possible to encounter bugs, which sometimes requires logging out and logging back in. Also, CoreMedia is difficult to handle at first. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for your feedback! We’re glad to hear you value the flexibility of blocks and layouts, as well as the built-in preview. We appreciate your note about occasional bugs during heavy usage and the onboarding experience, this kind of input helps us continuously improve stability and ease of use.

KS
Katy S.
Operations Director
Small-Business (50 or fewer emp.)
"A highly customisable platform to support enterprise level businesses"
4/5
What do you like best about CoreMedia?

CoreMedia DXP is a powerful and versatile platform that we regularly recommend and implement for our clients. Its scalability and flexibility make it ideal for managing complex websites and delivering seamless multi-channel digital experiences. With a wide range of built-in features, it’s quick to get started, while still offering extensive options for customisation and integration. This balance allows you to focus on advanced functionality, knowing that a strong set of core tools is ready to go from day one. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

The interface feels a little dated and could be more intuitive, making it easier for users to navigate and complete tasks efficiently. Publishing and unpublishing dependencies can also be challenging to manage. While these dependencies are important and make sense to have in place, figuring out what else needs to be published or unpublished can be time-consuming and sometimes frustrating.

At times, the support service doesn’t feel as collaborative as it could be. It can default to simply pointing us toward documentation, which we would usually review before reaching out for help. The challenge is that documentation often doesn’t take into account how a site has been customised. In these situations, we’re looking for more in-depth support and knowledge sharing to help us work through specific issues and find the best solutions. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for your detailed review! We’re delighted to hear that you recommend CoreMedia for its scalability, flexibility and rich set of built-in features. We appreciate your feedback on the editor interface and publishing workflows. Our team is actively working to make these areas more intuitive and efficient. Your insights are invaluable!

NM
Nicola M.
Consultant
Small-Business (50 or fewer emp.)
"Flexible and Reliable CMS That Makes Content Management Easier"
4.5/5
What do you like best about CoreMedia?

What I like most about CoreMedia is how flexible and reliable it is. Once you get used to it, managing content becomes really smooth, and the platform handles even complex setups without issues. I also appreciate the customization options and how easy it is to keep everything consistent across different channels. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

It’s powerful, but it does take a bit to get fully comfortable with it. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thanks for sharing your experience! It’s great to hear that CoreMedia’s flexibility and reliability support your more complex setups and help keep content consistent across channels. We appreciate your note on the learning curve. It’s rewarding to know CoreMedia is helping you run campaigns and updates more efficiently.

Jan-Henrik H.
JH
Jan-Henrik H.
"Powerful CMS with excellent customizability"
5/5
What do you like best about CoreMedia?

CoreMedia is extremely powerful and scalable, which is particularly valuable when working with large international companies that have specific requirements. The adaptability of CoreMedia is impressive and allows us to precisely address the specific needs of our customers. Furthermore, I appreciate the excellent collaboration in consulting and project support, which ensures a smooth implementation process. CoreMedia supports the seamless management of content across more than 30 languages and is capable of deriving content in over 50 countries for various channels such as web and print, including all workflows for translations and approvals. This extensive functionality makes CoreMedia an excellent solution for complex content management requirements. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

I find that CoreMedia often requires software development efforts even for simpler requirements due to its strong customizability, which is sometimes easier to solve in other systems. Additionally, setting up and using CoreMedia requires a high level of technical expertise. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for sharing your experience! It’s great to see CoreMedia’s scalability, flexibility and support for complex content scenarios. We also appreciate your honest perspective on the technical effort involved. That balance between flexibility and ease of use is something we continue to refine.

AT
Anamarija T.
Online Content Manager
Enterprise (> 1000 emp.)
"A reliable CMS system that enables the maintenance of several countries/locales at once"
5/5
What do you like best about CoreMedia?

Ease of content uploading, website maintenance, variety of components and easy creation and mastering of new ones.

It is excellent for maintaining several countries and languages at the same time. Customer support is always available and read to help with any problem. The process of implementation is easy. Review collected by and hosted on G2.com.

What do you dislike about CoreMedia?

It's sometimes slow and the interface looks a bit outdated. Review collected by and hosted on G2.com.

Response from CoreMedia Marketing of CoreMedia

Thank you for sharing your feedback! We’re so glad to hear that CoreMedia makes content management and localization easier for you. We also appreciate your note about performance and the interface. We’re continually working to make the experience faster and more modern. Thanks for being part of the CoreMedia community!