Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very good."
5/5
What do you like best about Cordial?

It is extremely versatile and helpful! It is easy to implement in my project and their friendly customer support staff is always at the order of the day. I use it daily in my projects and it integrated so well that I have boosted my efficiency so much that I'll be the next CEO of my company! Review collected by and hosted on G2.com.

What do you dislike about Cordial?

I would like a better user interface. It is not very user friendly. Review collected by and hosted on G2.com.

MV
Mudit V.
Analyst
Mid-Market (51-1000 emp.)
"Efficient and potential tool for empowering email marketing automation"
4.5/5
What do you like best about Cordial?

The software and its UI are very easy to understand and perform and complete all the tasks with high level of accuracy.

The best and intuitive feature of Cordial is its personalising and customising email feature. And also it supports to send and migrate the data from one server to another.

For marketing over email and social media, everything is possible with Cordial, no limitation or boundation have been experienced here.

Its a very helpful tool for configuring the data and content all at one location, best for optimising the information.

For alligning all your business marketing and campaigning, it has a lot of successing tools for making it possible for you.

The most amazing feature of it is that it has wide range of advanced features, and has the capability and ability of handling multiple social media handles simultaneously.

The automated tools here are very helpful, the AI tools will make the marketing work fully automated and will consume less time in processing. This will basically result in increasing of business and productivity.

The automated email marketing and social marketing helps in targeting and gathering more and more interested audience towards your services. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

The report geenration feature is quite not working properly, and does not provide proper and analytical results everytime you require to generate reports.

Splting of window or screen or duplicating the screen is quite complex and difficult at some instances, does not support this feature while processing any automation or uploading. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Great service with many features and helpful employees"
5/5
What do you like best about Cordial?

The willingness from the Cordial team to help us with complex projects. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

There are a few featuers that are not yet avaiable in an auomtated way such as DOW and TOD optimization. Review collected by and hosted on G2.com.

Magdalene L.
ML
Magdalene L.
Email Marketing Specialist
Small-Business (50 or fewer emp.)
"Cordial Review"
4/5
What do you like best about Cordial?

I love how organized Cordial is and how helpful the staff is. The sculpt blocks are amazing, I love the drag and drop feature. I also love that there are so many different options to increase your email subscribers. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

I don't necessarily like that you have to learn a smarty language to be able to properly use the platform. It would be helpful to have a dictionary with smarty language and english. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Amazing Company."
5/5
What do you like best about Cordial?

I absolutely love the people from Cordial. Everyone that I've gotten to speak with or work with have been really amazing and they are always there to help no matter what. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

At times I do feel like maybe the reporting is lacking just a bit. I would like it to be easier to get reporting and more detailed reporting when needed. That would be a huge thing for our company to have. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Rapid migration and upgrading to Shopify in under 10 months"
5/5
What do you like best about Cordial?

Very customizable and easy to adapt both the browser-based UI and API to any system requirements. Support staff goes above and beyond to deliver results Review collected by and hosted on G2.com.

What do you dislike about Cordial?

Login timeouts always appear between tasks or looking away to answer an email. Can be tricky to duplicate a window to view user event data while coding. Review collected by and hosted on G2.com.

KC
Kara C.
Senior Digital Product Manager
Mid-Market (51-1000 emp.)
"Great in theory and good collab partners"
3.5/5
What do you like best about Cordial?

Cordial is very willing to identify and work on custom solutions for a brand, even if this is not something already a part of their suite of products. They have friendly account managers and technical support that's always lookign to service us. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

I don't think the Cordial platform is extremely user friendly for business owners that aren't technically inclined. It takes awhile to get used to the system and even those that are in it everyday, often have to defer to our account manager. Review collected by and hosted on G2.com.

TS
Taylor S.
Marketing Automation Manager
Mid-Market (51-1000 emp.)
"Good product and great support"
4/5
What do you like best about Cordial?

The support and success teams are extremely helpful. The product is easy to use but when it comes to more technical solutions the support team are experts in implementing. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

The out-of-the-box integration with our netsuite site is somewhat limited. Implementing automation campaigns requires more development work to integrate than other email marketing platforms. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Fast and Flexible"
5/5
What do you like best about Cordial?

Data queries and exports are super fast.

Platform is flexible so you can usually find a way to get whatever you need done

Very good support team Review collected by and hosted on G2.com.

What do you dislike about Cordial?

Missing a few ease-of-use things, but I've noticed they have been adding in a lot more recently Review collected by and hosted on G2.com.

Lauren C.
LC
Lauren C.
Owner/Consultant
Enterprise (> 1000 emp.)
"Great user experience"
5/5
What do you like best about Cordial?

I like that Cordial is easy to use. I have used it to deploy emails for 2 years. It is easily navigable and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Cordial?

There isn't really anything I dislike about the product Review collected by and hosted on G2.com.