Software is user friendly and customer service going above and beyond to make sure all of our needs are met to make the solution efficient. Review collected by and hosted on G2.com.

Nothing comes to mind. My users and I love the product. Review collected by and hosted on G2.com.

Concentric is a crucial tool used in my daily AP processes. Review collected by and hosted on G2.com.

Sometimes it can be a lengthy process to on board new edi suppliers Review collected by and hosted on G2.com.

Corcentric's single platform covers the entire eProcurement lifecycle. It takes care of everything including purchase accounts payable and invoice processing/supplier management. This do-it-all tool simplifies the workflow and cuts time on the task in half as well as shuffling between various programmes. Review collected by and hosted on G2.com.

Corcentric also is quite impressive but sometimes the user’s interface is difficult to deal with. It s a little bit complicated to get along with the new navigation and I run into some problems occasionally with the fact that not all the features are fully functioning and the loading time is slow. Hence i oftentimes have to work along narrow frames or think of manual workarounds. Review collected by and hosted on G2.com.

I like the Support staff (Larry, Ngocand Katie) and the CSMs we have been assigned and worked with (David, Julian and Liz). I really appreciate Phillip Thiel--as he is the only one who, in a short amount of time, has asked enough questions to get the necessary understanding of what our need or requirement was. It was not a quick 'no--you would need Professional Services' or 'the module is not configured so you can't do it' to 'this will require a change request and so talk to your CSM' to 'it was a bug but we decided it's a feature enhancement so tough luck'. It was always 'what is it really that you are trying to accomplish' to 'there is a better way of doing it based on information I have gathered from your testing/instance'. He made things happen. I think the team up with David Pala has been the best thing--if not the only thing that has worked. Review collected by and hosted on G2.com.

The product--to me, is still Determine. So, I can't say I dislike Corcentric. I think that there has not been any significant and new features--for me to say 'I like what they have done'. It's just been rebranded. It is unfortunate that everyone's hands are tied as Corcentric does not seem to be willing to develop Determine as much as it needs to be--it is still the way it was from the beginning:

We find the implementation process of Corcentric's solutions to be complex, time-consuming and expensive-- especially when integrating with existing systems or accommodating unique organizational requirements.

As much as Corcentric offers a range of solutions, the level of customization available is limited and therefore does not meet our specific needs or preferences.

The unavoidable steep learning curve to get familiar with Corcentric's platform impacts productivity and efficiency in the short term (6 months to over a year especially due to the lack of updated and enough documentation)--and these are users who have used Procurement and Finance software prior.

Integrating Corcentric's solutions with existing systems or third-party applications posed challenges--API was almost useless and a blackbox.

As much as Customer Support services were available and the staff were cordial, there wasn't much accomplished or 'solved'. No transparency. Short. Review collected by and hosted on G2.com.

Corcentric makes the ordering and creating Purchase orders so easy. It's all in one place. I use it on a daily basis and customer service is amazing. Review collected by and hosted on G2.com.

I haven't found anything that I don't like about it Review collected by and hosted on G2.com.

The most helpful part is visibility. We easily can see what we have spent, with significant details for each transaction. Review collected by and hosted on G2.com.

Not a complaint with the product, more that we have not yet utilized all capabilities. For example, our company doesn't yet have purchase orders. This would help us better use Cor products. Review collected by and hosted on G2.com.

Concentric is helpful for keeping work events organized. Review collected by and hosted on G2.com.

Sometimes do not know what button to click on. Review collected by and hosted on G2.com.

I like how easy it is to see how I coded previous charges. Review collected by and hosted on G2.com.

I don't like that I keep having to scroll to see a drop down after I have entered my data. The screen should remain stationary so I can continue without having to scroll a second time to see the drop down information. Review collected by and hosted on G2.com.

The upside to corcentric is being able to follow up on aged invoices to get a payment date and keep our customer account updated. Review collected by and hosted on G2.com.

I don't have anything bad to say, corcemtric is very thorough Review collected by and hosted on G2.com.

Corcentric is very easy to learn, new user friendly, it helps to organize everything in different order, for different reasons and needs, Corcentric is a very smart system ! Review collected by and hosted on G2.com.

I can't think on something that I do not like.... Review collected by and hosted on G2.com.