# Top 10 Microsoft Dynamics 365 Sales Alternatives & Competitors (1,623)3.8 out of 5 Reviewers exploring Dynamics 365 Sales often also consider these top-rated options in the same software category. CRM Software is used by teams seeking innovative, sophisticated platforms with features like social collaboration features, ai text generation, and social network integration, according to G2 reviews. When comparing Dynamics 365 Sales with other tools, reviewers most often evaluate customer service and integration as key differentiators. The best overall alternative to Dynamics 365 Sales is [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews), rated ~4.4 stars on G2 from 24687+ reviewers. It is frequently praised for lead management and customization. Other well-known alternatives to Dynamics 365 Sales are: - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) – known for automation and automation features (G2 star rating ~4.4) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) – highly rated for helpful and lead management (G2 star rating ~4.4) - [Outreach](https://www.g2.com/products/outreach/reviews) – offers automation and helpful (G2 star rating ~4.3) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) – best suited for teams that need intuitive and simple (G2 star rating ~4.3) Browse top options below. Based on G2 review data, Dynamics 365 Sales is most commonly used in industries like [CRM Software](https://www.g2.com/categories/crm), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms). Compare user ratings by vertical to find the best fit. [Get Price](/products/dynamics-365-sales/software_advice_form_fill/new) ## Top 10 Alternatives to Dynamics 365 Sales Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Dynamics 365 Sales stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Marketing and Advertising, and Education Management, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews#reviews) Product Description Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Dynamics 365 Sales, Agentforce Sales (formerly Salesforce Sales Cloud) is: More usable Better at meeting requirements Easier to set up Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics)[ Sales Coaching ](/categories/sales-coaching) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ](https://www.g2.com/products/activecampaign/reviews) [ ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews) By [ActiveCampaign](https://www.g2.com/sellers/activecampaign) [ 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews#reviews) Product Description ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Reviewers say compared to Dynamics 365 Sales, ActiveCampaign is: Better at support Easier to do business with Easier to admin Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews#reviews) Product Description Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Dynamics 365 Sales, HubSpot Sales Hub is: More usable Easier to set up Better at support Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Product Avatar Image") ](https://www.g2.com/products/outreach/reviews) [ Outreach ](https://www.g2.com/products/outreach/reviews) By [Outreach](https://www.g2.com/sellers/outreach) [ 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews#reviews) Product Description Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Reviewers say compared to Dynamics 365 Sales, Outreach is: More usable Better at support Easier to do business with Categories in common with Microsoft Dynamics 365 Sales: [ Sales Analytics ](/categories/sales-analytics)[ Sales Coaching ](/categories/sales-coaching) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image") ](https://www.g2.com/products/pipedrive/reviews) [ Pipedrive ](https://www.g2.com/products/pipedrive/reviews) By [Pipedrive](https://www.g2.com/sellers/pipedrive) [ 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews#reviews) Product Description Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Dynamics 365 Sales, Pipedrive is: Easier to set up More usable Easier to admin Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") ](https://www.g2.com/products/zoho-crm/reviews) [ Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) By [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) [ 4.1/5(2,948) ](https://www.g2.com/products/zoho-crm/reviews#reviews) Product Description Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Dynamics 365 Sales, Zoho CRM is: More usable Easier to set up Easier to admin Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f98386fda561d359547c6581ea72a32e/nutshell.png "Product Avatar Image") ](https://www.g2.com/products/nutshell/reviews) [ Nutshell ](https://www.g2.com/products/nutshell/reviews) By [Nutshell](https://www.g2.com/sellers/nutshell) [ 4.3/5(1,443) ](https://www.g2.com/products/nutshell/reviews#reviews) Product Description Nutshell is CRM software that helps small-business sales reps win more deals. Reviewers say compared to Dynamics 365 Sales, Nutshell is: Easier to set up More usable Better at support Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/813a05fd78e1f21d0a31de70aabccf5d/freshsales.png "Product Avatar Image") ](https://www.g2.com/products/freshsales/reviews) [ Freshsales ](https://www.g2.com/products/freshsales/reviews) By [Freshworks](https://www.g2.com/sellers/freshworks) [ 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews#reviews) Product Description Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Dynamics 365 Sales, Freshsales is: More usable Easier to set up Easier to admin Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7aa022e0794ddf312ed089ff47fb04c1/copper.jpg "Product Avatar Image") ](https://www.g2.com/products/copper/reviews) [ Copper ](https://www.g2.com/products/copper/reviews) By [Copper](https://www.g2.com/sellers/copper) [ 4.5/5(1,158) ](https://www.g2.com/products/copper/reviews#reviews) Product Description Copper is a smart & simple CRM that helps you close deals faster. Reviewers say compared to Dynamics 365 Sales, Copper is: More usable Easier to set up Easier to admin Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7caad66b1c86da9baaf50e4fe2e07639/sap-sap-sales-cloud.png "Product Avatar Image") ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) [ SAP Sales Cloud ](https://www.g2.com/products/sap-sap-sales-cloud/reviews) By [SAP](https://www.g2.com/sellers/sap) [ 4.2/5(1,002) ](https://www.g2.com/products/sap-sap-sales-cloud/reviews#reviews) Product Description SAP CRM can help you better engage with your customers in person, online, or via a mobile. Leverage true 360 customer insight – from interaction history to social media sentiments Reviewers say compared to Dynamics 365 Sales, SAP Sales Cloud is: Slower to reach roi Easier to set up Easier to do business with Categories in common with Microsoft Dynamics 365 Sales: [ CRM ](/categories/crm)[ Sales Analytics ](/categories/sales-analytics) ## Dynamics 365 Sales Alternatives FAQs Generated using AI ### How does Microsoft Dynamics 365 Sales compare to Agentforce Sales? According to G2 data, [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) has an average rating of 3.8/5 from 1,619 reviews, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) holds a higher average rating of 4.4/5 across 25,803 reviews. Agentforce Sales leads in all key dimension scores with a margin of 0.5 to 0.7 points: it scores 8.8 vs 8.1 in meeting requirements (+0.7), 8.2 vs 7.4 in usability (+0.8), 7.8 vs 7.2 in ease of setup (+0.6), 7.9 vs 7.6 in ease of administration (+0.3), 8.1 vs 7.5 in support (+0.6), and 8.4 vs 7.8 in ease of doing business (+0.6). Both platforms offer strong integration capabilities, but Microsoft Dynamics 365 Sales excels in seamless integration within the Microsoft ecosystem, including Outlook, Teams, and Power BI, which enhances workflow efficiency. Agentforce Sales, however, provides broader third-party integrations including Slack, Gmail, and Google Workspace, along with a powerful AI-driven automation layer that actively manages lead qualification, follow-ups, and pipeline visibility. Users of Microsoft Dynamics 365 Sales highlight its ease of use, comprehensive sales management tools, and AI-driven insights that reduce administrative time by 15–20%. Agentforce Sales users emphasize its extensive customization, autonomous AI agents that reduce manual work, and real-time, data-driven coaching that accelerates deal cycles. Both platforms have steep learning curves and complex setups, but Agentforce Sales requires more technical expertise for advanced AI configurations. Performance-wise, Agentforce Sales is noted for handling large datasets smoothly, while Microsoft Dynamics 365 Sales can experience occasional lag and UI complexity. Pricing is a concern for both, with Agentforce Sales generally considered more expensive, especially when factoring in AI and add-ons. ### What are the best alternatives to Microsoft Dynamics 365 Sales? Top alternatives to Microsoft Dynamics 365 Sales include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 with 25,803 reviews), [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) (4.4/5 with 14,695 reviews), and [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 with 13,814 reviews). Other notable options are [Pipedrive](https://www.g2.com/products/pipedrive/reviews) (4.3/5), [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) (4.1/5), [Nutshell](https://www.g2.com/products/nutshell/reviews) (4.3/5), [Freshsales](https://www.g2.com/products/freshsales/reviews) (4.5/5), [Copper](https://www.g2.com/products/copper/reviews) (4.5/5), [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) (4.2/5), and [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) (4.3/5). These alternatives consistently outperform Dynamics 365 Sales in ease of administration, support, usability, setup, and meeting requirements according to G2 data. ### What features do alternatives offer that Microsoft Dynamics 365 Sales does not? Microsoft Dynamics 365 Sales lacks a simplified, lightweight mode tailored for small and medium-sized service-oriented businesses, which some alternatives provide. It also has a complex and cluttered interface with a steep learning curve, and its mobile experience is less optimized compared to competitors. Additionally, integration with non-Microsoft products can be challenging, and some users find customization and reporting less intuitive without technical expertise. ### Which CRM tools do reviewers recommend instead of Microsoft Dynamics 365 Sales? Reviewers recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its AI-driven automation, intuitive interface, and comprehensive integration ecosystem, which significantly improves sales productivity and pipeline visibility. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) is favored for its powerful marketing automation, ease of use, and omnichannel communication capabilities. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is praised for its user-friendly design, seamless integration with marketing tools, and efficient pipeline management. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) is recommended for its simple, visual pipeline and automation features that enhance deal tracking and sales efficiency. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) is valued for its customization, affordability, and AI-powered automation. [Nutshell](https://www.g2.com/products/nutshell/reviews) stands out for its ease of use and streamlined sales pipeline management. [Freshsales](https://www.g2.com/products/freshsales/reviews) is noted for its clean UI, AI assistance, and integrated communication tools. [Copper](https://www.g2.com/products/copper/reviews) is highlighted for its deep Google Workspace integration and simplicity. [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) is recommended for enterprises needing robust ERP integration and AI-driven sales insights. Lastly, [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) is appreciated for its intuitive interface and effective pipeline visualization. These recommendations are based on G2 user reviews emphasizing usability, automation, integration, and support advantages over Microsoft Dynamics 365 Sales. ### Why do users choose Agentforce Sales over Microsoft Dynamics 365 Sales? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Microsoft Dynamics 365 Sales primarily for its superior usability and feature richness, reflected in its 0.8-point higher usability score (8.2 vs 7.4) and 0.7-point lead in meeting requirements (8.8 vs 8.1). Agentforce Sales offers a highly customizable and scalable platform that integrates deeply with a wide range of third-party tools such as Slack, Gmail, and Google Workspace, which enhances collaboration and workflow automation. Its autonomous AI agents actively handle lead qualification, follow-ups, and pipeline management, significantly reducing manual administrative tasks and increasing sales velocity. Users report that Agentforce Sales provides clearer pipeline visibility, more effective forecasting, and real-time insights that improve decision-making and ROI. The platform's AI-driven automation and intelligent workflow customization are key differentiators that help sales teams focus on closing deals rather than data entry. Additionally, Agentforce Sales benefits from a large, active user community and extensive training resources, which support onboarding despite its steep learning curve. While the initial setup and cost can be higher, many users find the investment worthwhile due to improved sales process efficiency and scalability. In contrast, Microsoft Dynamics 365 Sales is often chosen for its seamless integration within the Microsoft ecosystem and lower cost, but users seeking advanced AI capabilities, broader integrations, and more flexible customization tend to prefer Agentforce Sales according to G2 reviews and dimension scores. ### Explore Articles [ Top AI-powered business operations automation tools ](https://www.g2.com/discussions/what-are-the-top-powered-business-operation-automation-tools) [ Is a dedicated mobile crash reporting platform worth it for a small app team, or does the free tier of Firebase Crashlytics cover most of what a startup actually needs? ](https://www.g2.com/discussions/is-a-dedicated-mobile-crash-reporting-platform-worth-it-for-a-small-app-team-or-does-the-free-tier-of-firebase-crashlytics-cover-most-of-what-a-startup-actually-needs) [ Is Fullstory worth using alongside a product analytics tool or does it end up being redundant once you have solid funnel and event tracking in place? ](https://www.g2.com/discussions/is-fullstory-worth-using-alongside-a-product-analytics-tool-or-does-it-end-up-being-redundant-once-you-have-solid-funnel-and-event-tracking-in-place) [ Best tools for visualizing container health metrics ](https://www.g2.com/discussions/best-tools-for-visualizing-container-health-metrics) [ Which CLM platforms deliver a streamlined workflow without an expensive implementation or the need for outside consulting? ](https://www.g2.com/discussions/which-clm-platforms-deliver-a-streamlined-workflow-without-an-expensive-implementation-or-the-need-for-outside-consulting) [ What are the top database monitoring solutions for compliance-heavy industries? ](https://www.g2.com/discussions/what-are-the-top-database-monitoring-solutions-for-compliance-heavy-industries) ### Spotlight Categories [ Expense Management Software ](https://www.g2.com/categories/expense-management) [ Cloud Content Collaboration Software ](https://www.g2.com/categories/cloud-content-collaboration) [ AI Sales Assistant Software ](https://www.g2.com/categories/ai-sales-assistant)