Copper has a good user interface - easy to navigate Review collected by and hosted on G2.com.

I'm not sure you've got any matching integrated. So for example, if I type Tylor when I meant to type Taylor, there is no engine to suggest close matches. That would be helpful. Review collected by and hosted on G2.com.

Copper is seamless and easy to use to manage sales database Review collected by and hosted on G2.com.

I have nothing to dislike about copper!! Review collected by and hosted on G2.com.

I like the integration with Gmail/G-Suite Review collected by and hosted on G2.com.

Ideally would be a bit more user friendly/better UX. Review collected by and hosted on G2.com.

Copper is a great tool for a variety of purposes from our sales department and marketing to internal purposes. It has been an amazing resource for organizing clients, projects, tasks, emails, much more. Copper is incredibly useful for email management and adding templates. Review collected by and hosted on G2.com.

I haven't found much that I dislike with Copper. Even in managing users, there is so much organization. Review collected by and hosted on G2.com.

Simplicity of the platform, the user interface Review collected by and hosted on G2.com.

cannot log a call that i find is not good Review collected by and hosted on G2.com.

The ease of use of Copper is great and the features help our organization to stay focused and organized. Review collected by and hosted on G2.com.

It can be buggy, but Copper is quick to respond once they're made aware. Review collected by and hosted on G2.com.

Copper is easy to use and fully functional and practical. Review collected by and hosted on G2.com.

No downsides that I am aware of. Customer service is very good if there is a problem. Review collected by and hosted on G2.com.

Copper allows you to fully customize your CRM, with additional fields, drop-downs, etc. Additionally, it is so easy to add these fields "on the fly". You might have thought your CRM was "perfectly set up", only to find out there is another triggering quality or metric you want to track on each account. You can go in and edit your entire CRM to include this new metric and use it immediately. Review collected by and hosted on G2.com.

They tend to provide more live person support within the pre-sales process of your account. Basically answering questions live with a sales person. The people are super knowledgeable, which is fantastic! However, after the sale, they are pretty much gone and on to the next account. The support from there is more of a submit a ticket (at best), otherwise using tutorials via their website. I believe there is a "partner community" as well, but I've never really liked to rely on those myself, for product support. It would be great if they had a small dedicated support team to answer questions live and also shawdow into your account to help you do things. Even if you had to pay for this service (one time or additional as a monthly premium), would be great! Review collected by and hosted on G2.com.

Easy we can track each and everything end to end Review collected by and hosted on G2.com.

Nothing do dislike the copper everything is fine. Review collected by and hosted on G2.com.

Integration with Gmail is very useful and we have tried it several times over the last 7 years. Review collected by and hosted on G2.com.

Support is terrible. It never improves, its shocking. How can a company never figure out how to retain their customers? Review collected by and hosted on G2.com.