---
title: Copper Reviews
meta_title: 'Copper Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1158 reviews by the users' company size, role or industry
  to find out how Copper works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1158
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Copper Reviews
**Vendor:** Copper  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1,158
## About Copper
Copper is the only client and project management tool that&#39;s a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they&#39;re right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.



## Copper Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Copper, benefiting from its seamless integration with Google Workspace. (25 reviews)
- Users value the **seamless Gmail integration** of Copper, enhancing efficiency in contact management and engagement. (16 reviews)
- Users value Copper&#39;s **seamless integration** with Google Workspace, enhancing efficiency in contact and pipeline management. (16 reviews)
- Users value the **seamless integration** with Google Workspace, streamlining contact management and enhancing email engagement efficiently. (14 reviews)
- Users value the **seamless integration** of Copper with Google Workspace, enhancing workflow and reducing manual efforts. (13 reviews)
- Users appreciate the **organization and ease of use** in Copper, enhancing management of customer relationships and sales opportunities. (10 reviews)
- Pipeline Management (9 reviews)
- User Interface (9 reviews)
- Contact Management (8 reviews)
- Easy Integrations (8 reviews)

**What users dislike:**

- Users note the **limited features** of Copper, restricting customization and advanced reporting compared to larger enterprise CRMs. (10 reviews)
- Users find the **pricing for features and currency changes** to be prohibitively high, impacting overall value. (9 reviews)
- Users find Copper lacking in **advanced features** like automation and robust customer support, making tasks cumbersome. (9 reviews)
- Users find **integration issues** with Google Voice and document management complicate their workflow and increase workload significantly. (8 reviews)
- Users find **limited customization** options in Copper, making it less adaptable for complex organizational needs. (7 reviews)
- Email Management (5 reviews)
- Email Issues (4 reviews)
- Lack of Features (4 reviews)
- Limited Access (4 reviews)
- Users express frustration over Copper&#39;s **poor customer support** , highlighting long-standing issues and a lack of improvement. (4 reviews)

## Copper Reviews
  ### 1. Tight Google Workspace Integration That Makes Contact & Deal Management Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arulmurugan K. | Sales and Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about Copper?**

Copper's tight integration with my Google Workspace is the biggest strength. It easily integrates with the Google Calendar and Google Drive, which makes my contact management easier. Managing the pipeline and deals are bit clean and easier. It highly reduces the manual effort.

**What do you dislike about Copper?**

Certain advanced reporting and customisation features are bit limited, compared to other larger enterprise CRMs. With the available features, pricing is also a bit higher on the scale.

**What problems is Copper solving and how is that benefiting you?**

It solves the problem of fragmenting sales data spread across in different deals, and automates the manual efforts done, which is very neat and clean. Their integration with the google addons are very beneficial. Overall the CRM is very clean and neat and engaging.

**Official Response from Melanie Raffa:**

> Hi Arulmurugan, Thank you so much for leaving your review! We're thrilled to hear our integration with Google Workspace makes your contact management workflows easier and efficient. We've shared your feedback with the team. Melanie at Copper

  ### 2. Best CRM Ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garret C. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2020

**What do you like best about Copper?**

I like the integration with Google. Seeing my CRM on the side of my screen as I am typing emails makes things quick and easy for me to reference.  

**What do you dislike about Copper?**

I wish there was a way to integrate with google voice so that my calls and texts logged in copper without having to manually compute. 

**Recommendations to others considering Copper:**

This is way better than any other CRM I have ever used. One of my favorite features is the email tracker. It helps me understand when clients have read emails and if they are choosing to ignore me or not.

**What problems is Copper solving and how is that benefiting you?**

Im am now successfully able to convert more leads in my pipeline because they are all laid out for me and make it hard for me to forget. The tasks tab also helps me understand what needs to be done each day and stay on task.

**Official Response from Melanie Raffa:**

> Hi Garret,
Thanks so much for taking the time to share your feedback. I'll pass your note on Google voice over to the team. Otherwise we're so happy to hear that Copper is providing you more visibility and helping you close more business through your pipeline and tasks! Best, Melanie at Copper

  ### 3. Copper CRM Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gurunath J. | Search Engine Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Copper?**

It is one of the best cloud-based CRMs in the market. One of its best features is that it can seamlessly integrate with google workspace. It is super easy to use and simple to implement. I have been using it frequently for the past 1 year now. It is a great tool to have.

**What do you dislike about Copper?**

I have found it very useful and do not have any dislikes.

**What problems is Copper solving and how is that benefiting you?**

It is an all-in-one CRM tool. It being cloud based and seamless integration with the google workspace saves a lot of time, money and increases the work productivity and efficiency. The data form the sales analytics reports is too insightful and accurate that helps improve the business. Email tracking and sales performance management has become cost efficient and simple, saving a lot of money that was earlier spent on other individual tools.

**Official Response from Melanie Raffa:**

> Hi Gurunath, Thank you for leaving us a review! It's great to hear Copper is helping you save time and increasing your productivity. We appreciate the feedback. 
Melanie at Copper

  ### 4. Seamless Gmail Integration, Effortless CRM Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly P. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Copper?**

I like that with Copper, I didn't have to learn a new tool because it integrates smoothly with one I already use, which is great. I find it convenient to see the open rates and the date of last engagement, which helps me decide when to reach out to prospective customers. Copper makes it super easy to engage with my contacts, prospects, and clients through my email, and that integration is invaluable.

**What do you dislike about Copper?**

I think there's an opportunity for the system to be more intuitive and use AI to form better responses.

**What problems is Copper solving and how is that benefiting you?**

Copper makes it super easy to engage with my contacts, prospects, and clients through my email. I like that I didn't have to learn a new tool, that it sits on a tool that I already use.

**Official Response from Melanie Raffa:**

> Hi Kelly, Thank you so much for your review. We are so happy to hear that integrating Copper into your current workflow was an easy transition for you - if barely a transition at all! Copper does offer an AI email rewriter feature on the Professional and Business plans, and this helps you use AI to rewrite and craft better email responses, It might be worth exploring if it's something you're interested in. We appreciate your time, Melanie at Copper

  ### 5. Easy, powerful CRM to get your company off the ground

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Copper?**

Simple to set up the integration with Gmail and the embedded interface that allows you to update CRM records while processing emails in Gmail is a huge time savings

**What do you dislike about Copper?**

Copper needs better email automation to help users create multi-step and multi-rule outbound campaigns

**What problems is Copper solving and how is that benefiting you?**

Managing and tracking leads and customer relationships. Without Copper, I'd be stuck paying for an expensive tool or risking going it alone with a spreadsheet.

**Official Response from Melanie Raffa:**

> Hi David, Thank you for sharing your feedback with us! It has been passed on to the team. We're thrilled to hear Copper keeps you efficient by allowing you to work right out of your Gmail. Regarding email automations - we hear you. Our team has recently released some new updates around this feature such as our ability to delay the send of an email automation, add additional steps and more. But we'll continue to work on this feature to further improve the functionality. Melanie at Copper

  ### 6. Copper Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourabh C. | Senior Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Copper?**

I am using Copper and it a help me to manage customer contacts, leads, sales piplines, task and interactions. It is very ease to adopt and had a deep google integration. my team members also using it and it has best customer support.

**What do you dislike about Copper?**

It has a very familiar design so the team can easly contributed Copper also offers automations, reporting and other workflow features.

**What problems is Copper solving and how is that benefiting you?**

It help my with leads, sales pipelines, task and interactions also it is very tightly integrated with google workspace.

**Official Response from Melanie Raffa:**

> Hi Sourabh,
Thanks so much for leaving your feedback! We're thrilled to hear Copper is helping you better manage your contacts, leads, pipeline and tasks and that you've found adoption easy. I've shared your review with the team. Please let us know if there's anything we can do to support your journey with Copper. Best, Melanie at Copper

  ### 7. Seamless Google Workspace Integration and Effortless Usability

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lincoln T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about Copper?**

I love how easy it is to use, especially the integration with Google workspace makes it seamless.

**What do you dislike about Copper?**

It was a little hard to get set up, but once I got the hang of it, it worked great.

**What problems is Copper solving and how is that benefiting you?**

Managing all of our client relations and follow-up and staying on top of communication with our clients.

**Official Response from Melanie Raffa:**

> Hi Lincoln, Thank you so much for leaving us a review. We're thrilled to hear Copper is providing a seamless experience between your CRM and Google Workspace. If you ever need support with set up or features, I highly recommend reaching out via our in-app chat or attending our Copper 101, Copper Advanced and Office Hours weekly webinars to speak with someone live! You'll find those events in our Help Center. Melanie at Copper

  ### 8. Copper Makes CRM Effortless with Intuitive UI and Google Workspace Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** saba f. | backspace, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about Copper?**

Copper’s intuitive UI and seamless Google Workspace integration make CRM tasks easy and efficient. Great for small teams, it automates repetitive work and centralizes contacts, emails, and deals seamlessly.

**What do you dislike about Copper?**

Advanced features like detailed reporting, workflow customization, and email sequencing are locked behind premium tiers, and it’s heavily tied to Google — limits flexibility for non-Gmail users

**What problems is Copper solving and how is that benefiting you?**

Copper solves problems like disorganized customer data, lost leads, slow response times, and lack of insight into sales performance.

**Official Response from Melanie Raffa:**

> Hi Saba, 
Thank you so much for leaving your feedback. We're thrilled to hear you're enjoying your experience with Copper and our platform has helped make you more organized and efficient. If you're ever interested in exploring an upgraded plan, please reach out as we're open to providing custom pricing to meet your needs. All the best, Melanie at Copper

  ### 9. Copper Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert L. | Director of Land, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2021

**What do you like best about Copper?**

I like the integration between Copper and Slack. 

**What do you dislike about Copper?**

Still too much zombie data. Would like it to be able to more easily merge that data.

**Recommendations to others considering Copper:**

The more you use it, the more valuable it becomes.

**What problems is Copper solving and how is that benefiting you?**

We are solving our company visibility on touch points and client contacts.

**Official Response from Melanie Raffa:**

> Hi Robert, 
Thank you so much for leaving your feedback. Do you mean duplicate data by "zombie data"? Please reach out to our team via the in-app chat and they'd be happy to give you a hand. We're thrilled to hear Copper is providing your organization more visibility into your client relationships. All the best, Melanie at Copper

  ### 10. Copper: Mining for Opportunities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patrick S. | BDR, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about Copper?**

The app is one stop shop for sales activity and engagement. Makes adding contacts, notes, pipeline, on the fly using the app seamlessly. 

**What do you dislike about Copper?**

I dislike that you can only use tags to create list. I wish they would create a list feature. Tag get cumbersome and lost. 

**What problems is Copper solving and how is that benefiting you?**

It allows my small company to acess all ourt contacts, opportunities and leads in one place.

**Official Response from Melanie Raffa:**

> Hi Patrick, Thank you for sharing your feedback. Have you tried filtering on standard and custom fields to create and save lists as well? Our team would be happy to show you if you reach out via our in-app chat or to support@copper.com. We're glad Copper is otherwise able to provide you clarity and house all your core data in an organized place to improve your workflows! All the best, Melanie at Copper

  ### 11. Effortless Integration and Intuitive Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saurabh S. | Senior Relationship Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Copper?**

User Interface and Ease to integrate with Google workspace

**What do you dislike about Copper?**

Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support

**What problems is Copper solving and how is that benefiting you?**

To maintain the pipeline in better way, and we can also auomate the emails

**Official Response from Melanie Raffa:**

> Hi Saurabh, Thank you for leaving us your feedback. We're happy to hear Copper is easy to use and integrate into your Google Workspace workflow. We do have workflow automation features available on our higher tier plans. If you're interested in learning more, please reach out via our in-app chat. We are sorry to hear your experience with Customer Support has not met your expectations. We'd love to rectify the situation. Please shoot a note over to support@copper.com and we'd be happy to learn more. We appreciate the feedback. Melanie at Copper

  ### 12. Great integration with G-Suite

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Copper?**

I like the integration with Gmail/G-Suite

**What do you dislike about Copper?**

Ideally would be a bit more user friendly/better UX.

**What problems is Copper solving and how is that benefiting you?**

Serving as our CRM. Seamlessly tracking emails in and out.

**Official Response from Jessica Andrews:**

> Thanks so much for your review! We love to hear you're enjoying the Gmail integration. Our product team has been hard at work over the last year to improve our UX to make it more user friendly. If you're interested in chatting with them further, reach out to support@copper.com and we can set up time.


## Copper Discussions
  - [Mobile App Dev?](https://www.g2.com/discussions/mobile-app-dev) - 1 comment, 2 upvotes
  - [QUICKBOOKS ONLINE](https://www.g2.com/discussions/4791-quickbooks-online) - 1 comment, 2 upvotes
  - [Whats the easiest way to save my notes](https://www.g2.com/discussions/whats-the-easiest-way-to-save-my-notes) - 1 comment, 1 upvote
  - [Copper](https://www.g2.com/discussions/copper) - 1 comment, 1 upvote
  - [Will Copper ever achieve more Flexibility where a Lead that becomes a Prospect can later be re-classified as just a Lead when the business situation changes for some reason?](https://www.g2.com/discussions/will-copper-ever-achieve-more-flexibility-where-a-lead-that-becomes-a-prospect-can-later-be-re-classified-as-just-a-lead-when-the-business-situation-changes-for-some-reason) - 1 comment, 1 upvote

- [View Copper pricing details and edition comparison](https://www.g2.com/products/copper/reviews?filters%5Bsentiment_snippet%5D=2042004&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A09%3A57+-0500&secure%5Bsession_id%5D=483a7bbf-79c0-4dd6-a966-1c7400999c67&secure%5Btoken%5D=300e7115e2e51f271a7017795d919893c3f10da098b82775845cef84b540b2d9&format=llm_user)
## Copper Integrations
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Fin](https://www.g2.com/products/fin/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [TimelinesAI](https://www.g2.com/products/timelinesai/reviews)
  - [Zoom Contact Center](https://www.g2.com/products/zoom-contact-center/reviews)

## Copper Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Lead Management
- Email Management
- File Management
- Deal Management

**Customization**
- Custom Fields
- Design
- Forms Creation & Design

**Agentic AI - Google Workspace for Sales**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- CRM Integration

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Analytics**
- Open Rates
- Link Activity

**Incentives**
- Triggers
- Commission Calculator
- Leaderboards

**Additional Functionality**
- Embedded Forms
- Notifications
- Customizable Forms
- Real-Time Notifications
- Alerts/Notifications

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- Customizable Branding
- SSL Security
- API
- Document Management
- Document Storage
- Collaboration Tools
- Data Capture and Transfer
- Autofill
- Multi-Channel Distribution
- Convert to PDF
- Customizable Templates
- Media Library
- Generative AI
- Full Text Search
- Surveys & Feedback
- Data Import/Export
- Forms Management
- Electronic Signature
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Template Management
- Mobile Access

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Live Forecasting
- Budgeting/Forecasting
- Correlation Analysis
- Competitive Analysis
- Sales Trend Analysis
- Statistical Analysis

**Customizations**
- Email Platform Integration
- Email Scheduling
- Real-Time Notifications
- Email Categorization
- Templates
- Third-Party Integrations

**Personalization**
- Custom Reports
- Dashboards
- Sales Reports
- Incentive Management

**Generative AI**
- AI Text Generation
- Generative AI

**Additional Functionality**
- Contact Management
- Email Marketing
- Drag & Drop
- Drip Campaigns
- Workflow Management
- Customizable Fields
- Monitoring
- CRM
- Team Management
- Click Tracking
- Subscription Management
- Activity Dashboard
- API
- Location Tracking
- Customer Segmentation
- Geolocation
- Customizable Branding
- Activity Tracking
- Data Import/Export
- Mailing List Management
- Campaign Management
- Email Management
- Audience Targeting
- Reporting/Analytics
- AI Copilot
- Email Distribution
- Email Reminders
- Autoresponders
- Engagement Tracking
- Event Triggered Actions

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking
- Predictive Analytics
- Visual Analytics
- Task Management
- Contact Management
- Lead Management
- Opportunity Management
- Workflow Management

**Administrative**
- Third-Party Integrations
- Behavior Monitoring

**Additional Functionality**
- Dynamic Modeling
- Lead Qualification
- Lead Capture
- Real-Time Reporting
- Contact Database
- API
- Reporting & Statistics
- Role-Based Permissions
- Collaboration Tools
- Dashboard Creation
- Modeling & Simulation
- Exception Reporting
- Generative AI
- Sales Reports
- Performance Metrics
- "What If" Scenarios
- Customizable Reports
- Data Import/Export
- AI Copilot
- Graphical Data Presentation
- Drag & Drop
- Access Controls/Permissions
- Alerts/Notifications
- Business Process Control
- Multi-Currency
- Pipeline Reports

**Additional Functionality**
- Generative AI
- Gamification
- Real-Time Updates
- Employee Reward Programs
- Employee Management
- Ongoing Performance Tracking
- Benchmarking
- Commission Management
- For Sales Teams/Organizations
- Performance Metrics
- Sales Planning
- Single Sign On
- Performance Management
- Forecasting
- Quota Planning
- Accounting
- Workflow Management
- Compliance Management
- User Management
- Rewards Points
- Organizational Charting
- AI Copilot
- Access Controls/Permissions
- Customizable Branding
- Milestone Tracking
- Territory Management
- Performance Appraisal
- Calendar Management
- Alerts/Notifications
- Sales Onboarding & Training
- Employee Recognition
- Reporting/Analytics
- Ratings/Reviews
- API
- Feedback Management
- Training Management
- Goal Management
- Assignment Management
- Lead Scoring
- Search/Filter
- Electronic Signature
- Collaboration Tools
- Kanban Board
- Email Management
- Commenting/Notes
- Data Import/Export
- Prospecting Tools
- Interaction Tracking
- Product Catalog
- Live Chat
- Sales Pipeline Management
- Appointment Scheduling
- Email Templates
- Event Triggered Actions
- Transfers/Routing
- Activity/News Feed
- Lead Management
- Revenue Management
- Document Management
- Task Management
- File Sharing
- Mobile Access
- Reminders
- Mobile App
- Call Logging
- Workflow Automation

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top Copper Alternatives
  - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,420 reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,061 reviews)
  - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)

