EB
Erika B.
Quality Assurance Team Lead
Mid-Market (51-1000 emp.)
"Recognition so easy"
5/5
What do you like best about Cooleaf by ITA Group?

Able to send recognition to members across the organization and give them redeemable points to make it REALLY worthwhile. For instance if IT helped me quickly resolve a problem that would have caused me downtime, I can reward them. I can also award team members that are going above and beyond. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

When using for a large cooperation, there are many awards every day. If there was a way on the profile to filter that to what I choose to see, I would see those that have more meaning to me. Review collected by and hosted on G2.com.

LL
Logan L.
Sales Associate
Mid-Market (51-1000 emp.)
"Easy to use and very rewarding"
5/5
What do you like best about Cooleaf by ITA Group?

I love the simple layout that makes everything easy to understand to easy to jump in and be apart of the team Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

I wish there were more customization options available like a simple dark mode or something similiar Review collected by and hosted on G2.com.

ON
Olivia N.
Registered Nurse
Enterprise (> 1000 emp.)
"I love Cooleaf!"
5/5
What do you like best about Cooleaf by ITA Group?

My favorite thing about Cooleaf is that you are rewarded for doing challenges. These challenges include writing prompts, fitness activities, and participating in spirit days. I check Cooleaf daily, because it is so easy to use and redeeming your prizes is a seamless process. It is also easy to get ahold of customer support if some of your points did not load or if you're having trouble redeeming a gift card. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

The only criticism I have about Cooleaf is the limitation in gift card options. Review collected by and hosted on G2.com.

Carrie M.
CM
Carrie M.
Branch Admin Manager
Mid-Market (51-1000 emp.)
"I love interacting with fellow employees that i wouldn't normally have communications with."
2.5/5
What do you like best about Cooleaf by ITA Group?

It's a good way to get people to interact that wouldn't otherwise communictae with each other. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

No downsides really, other than having to make sure to sign into another app in order to be a part of it, and communicate. Review collected by and hosted on G2.com.

Jay B.
JB
Jay B.
Operatins specialist
Mid-Market (51-1000 emp.)
"Cooleaf has be an awesome experience, recognition+prizes = Amazing"
5/5
What do you like best about Cooleaf by ITA Group?

Receiving recognition with the chance to earn cool prizes like gift cards to my fave places is the best! Shows the appreciation much more! Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

The app is a tad weird when it comes to logging in, I would love to have quick and easy access to cooleaf on my phone but there seems to be a glitch there. But other than that I have no complaints! Review collected by and hosted on G2.com.

Response from Melissa Perry of Cooleaf by ITA Group

Hi Jay, thanks so much for taking the time to share your feedback. We’re so happy to hear that you’re loving Cooleaf and feeling appreciated at work!

We also appreciate the feedback you have given us related to the mobile app. We’re always working to improve our mobile app experience and we regularly make updates to the app, so please make sure to always download the latest version so we can address any bug fixes that may come up. I’ll pass this feedback along to the product team as well so that they can look into the login issue you mentioned!

Thanks again for using Cooleaf! We appreciate you!

- Melissa

LH
Leighanna H.
Mechanical Claims Adjuster
Mid-Market (51-1000 emp.)
"Cooleaf is a Great Engagement Tool"
5/5
What do you like best about Cooleaf by ITA Group?

Being able to see others who are receiving praise, interacting with everyone's posts, and the filters are great when looking at the redeemable options for the Cooleaf points. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

The only issue I have come across is that the shortcut buttons on the side of the screen does not format unless your browser window is maxmized. Review collected by and hosted on G2.com.

MG
Michelle G.
Clinical Coordinator
Mid-Market (51-1000 emp.)
"Cooleaf is amazing!"
5/5
What do you like best about Cooleaf by ITA Group?

I love being able to give shoutouts and kudos to my teammates across the state. I also love receiving those things from others! I love that the more engaged we are on the platform, the more we are rewarded via points. I use the points for Amazon gift cards which translates into cash for things I buy anyway! Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

I do not see a downside at all! This is a great platform! Review collected by and hosted on G2.com.

Kelli L.
KL
Kelli L.
National Account Executive
Enterprise (> 1000 emp.)
"Great for company engagement!"
4.5/5
What do you like best about Cooleaf by ITA Group?

I think it's a great resoure for employees to engage. And I really enjoy the challengages. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

I don't have any dislikes, it's very user friendly. Review collected by and hosted on G2.com.

AR
Aracely R.
Repo Specialist
Mid-Market (51-1000 emp.)
"Employee engagement and user friendly"
5/5
What do you like best about Cooleaf by ITA Group?

I enjoy the number of features like personalizing our profiles, joining community groups, weekly activities to encourage engagement, recognizing peers for their kindness, and all while getting to earn rewards. I frequently use this app and is fairly easy to use. Not only does Cooleaf implement new features and rewards, but it allows us to take part in the app and that keeps me coming back. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

I would like to have more of a variety of categories when recognizing a peer. Other than than, I have not encountered a downside to Cooleaf. Review collected by and hosted on G2.com.

Dominique H.
DH
Dominique H.
Senior Accounting Associate
Enterprise (> 1000 emp.)
"Cooleaf is a one stop employee experience shop!"
5/5
What do you like best about Cooleaf by ITA Group?

We have employees in other states and working from home so I am thankful for the platform Cooleaf has provided. It is so important to have somewhere to go that gives us that sense of community and allows us to engage with each other in such a positive way. The tools provided are great for "shouting out" a peer, giving recognition, and even increasing motivation. Cooleaf has a variety of other engaing features as well, from learning and development tools to wellness programs. It is a one stop employee experience shop that brings some fun to the work place. Review collected by and hosted on G2.com.

What do you dislike about Cooleaf by ITA Group?

I can't say there is anything I dislike about Cooleaf. Perhaps more challenges? Review collected by and hosted on G2.com.