---
title: Cooleaf by ITA Group Reviews
meta_title: 'Cooleaf by ITA Group Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 909 reviews by the users' company size, role or industry
  to find out how Cooleaf by ITA Group works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 909
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Cooleaf by ITA Group Reviews
**Vendor:** ITA Group  
**Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 909
## About Cooleaf by ITA Group
ITA Group’s Cooleaf platform is an award-winning employee recognition and rewards software, helping high-performing organizations design and sustain a culture of appreciation. It empowers employees to perform their best to build stronger connections with your brand. The platform offers companies comprehensive features from recognition and rewards to surveys and trainings. Employees appreciate Cooleaf’s easy-to-use interface, team connections and mobile app. Managers benefit from the quick platform launch, integrations, customizable content and trackable insights. The right platform makes employee recognition effortless. The right strategy makes it meaningful. ITA Group delivers both so you can create a more connected culture where employees feel valued, engaged and motivated.



## Cooleaf by ITA Group Pros & Cons
**What users like:**

- Users appreciate the **ease of navigation** in Cooleaf, making interaction and recognition effortless during their workday. (19 reviews)
- Users appreciate Cooleaf for its **rewarding system** , boosting morale and recognizing performance while providing valuable incentives. (16 reviews)
- Users love the **employee recognition features** of Cooleaf, fostering engagement and celebrating achievements within the organization. (13 reviews)
- Users love the **engaging recognition program** of Cooleaf, fostering community and showcasing colleagues&#39; contributions effectively. (11 reviews)
- Users appreciate the **employee engagement** features of Cooleaf, fostering connections and recognition among colleagues across the organization. (10 reviews)
- Users value the **easy navigation and appreciation features** of Cooleaf, fostering employee recognition and connection. (9 reviews)
- Users love the **peer recognition feature** of Cooleaf, promoting positivity and rewarding exceptional contributions across the organization. (8 reviews)
- Redeeming Points (8 reviews)
- Simple (8 reviews)
- Team Recognition (8 reviews)

**What users dislike:**

- Users find the **insufficient points** system limiting, wishing for more frequent rewards and customizable gift card options. (3 reviews)
- Users express a desire for **more options** in gift cards and challenges within Cooleaf&#39;s offerings. (3 reviews)
- Users feel the **limited points system** restricts earning potential and clarity on reward amounts in Cooleaf. (3 reviews)
- Users find Cooleaf **not user-friendly** , struggling with unclear features and inadequate customer support. (3 reviews)
- Users find the **lack of a mobile app** challenging for easier access and image uploads on the go. (2 reviews)
- Users find Cooleaf&#39;s features **limited** , lacking clarity and customization options that hinder engagement and satisfaction. (2 reviews)
- Mobile Functionality (2 reviews)
- Users find the **points redemption process limiting** due to restrictions on custom gift card amounts. (2 reviews)
- Search Functionality (2 reviews)
- Users are frustrated by the **inconsistent availability of awards** , impacting their overall satisfaction with Cooleaf. (1 reviews)

## Cooleaf by ITA Group Reviews
  ### 1. Plenty of Positive Engagement!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Cooleaf by ITA Group?**

I love that we have better opportunities to thank and commend positive attitudes and great work. I've noticed how much more cheerful everyone I've worked with has been. I think this has excited many of my coworkers, which has a ripple effect onto others. The rewards are valuable and very cool, the activities are a blast and super engaging! Whenever fun events pop up, I tell my whole department about them so everyone can jump in. I think they also make for great "getting to know you" discussions which is a huge boon in our remote work environment.

**What do you dislike about Cooleaf by ITA Group?**

It's difficult to track the recognitions I've given to my coworkers. I've not been able to find a way to do this. I've had to manually check every coworker's profile. Since I'm forgetful, I like to make sure I Recognized a coworker and didn't forget to - or end up double posting.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I've felt like some inter-department relationships can be strained at times. With praise and recognition paired with valuable rewards, I've felt that people are more incentivized to treat one another with a little bit more patience! I believe this will positively impact the department and possibly even the company culture.

  ### 2. Great way to connect with coworkers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Cooleaf by ITA Group?**

It's a simple and easy way for coworkers stay connected. It's a great place to acknowledge them for their accomplishments or "just because".

**What do you dislike about Cooleaf by ITA Group?**

I wish the search function was better for looking for older posts or where you've been recognized.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Engaging with employees across the company

  ### 3. A perfect team building tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Cooleaf by ITA Group?**

If you work at a remote-first company, it isn't easy sometimes to feel connected to your co-workers and to focus on the team-building stuff, not only your daily tasks. Cooleaf is an ideal tool for that as it helps you appreciate whom you work with and reminds you of how vital these work relationships are.

**What do you dislike about Cooleaf by ITA Group?**

Not much, I'd say. The navigation in the application could be more understandable, and I'd also personally introduce more animations in the UI for an even more delightful experience.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

As I've mentioned above, it's sometimes hard for a remote-first company (my current company operates using this model, too) to build a team with a real sense of community and the joy of building things together. Cooleaf helps achieve just that and more!

  ### 4. Easy Money

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Cooleaf by ITA Group?**

The little challenges are easy, plus it's nice to see the answers of my colleagues. Love that the reward system is so flexible.

**What do you dislike about Cooleaf by ITA Group?**

I wish my company would issue more challenges.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Helps me to interact with and hear from folks I don't see at the office

  ### 5. This is a wonderful way of receiving  rewards from points at work. I love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Cooleaf by ITA Group?**

The fact that we can redeem our points for cool prizes and gift cards.

**What do you dislike about Cooleaf by ITA Group?**

Nothing at all. Only thing is that it takes some time for certain rewards to hit.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

N/A, no problems at all.

  ### 6. Awesome Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** VanTrese  D. | Experience team, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Cooleaf by ITA Group?**

I love that you have a platform to publicly recognize your peers. Cooleaf has been an amazing way to get everyone involved in activities.

**What do you dislike about Cooleaf by ITA Group?**

I haven't seen any negative features. I still actually haven't cashed in my points, but I browse the site a bit.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I think the fact activities are posted and we can take part in them and it gives some people incentive to participate who might otherwise not get involved.

  ### 7. I believe it is important to share successes and tell each other how much we appreciate them!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Douglas  S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2023

**What do you like best about Cooleaf by ITA Group?**

I like thanking people for the good they do.  I feel it is vital to reward everyone with exellence.  Cooleaf allows me to do just that.  The boundaries allow people to be people and reward a job well done!

**What do you dislike about Cooleaf by ITA Group?**

I do not fully understand the power of Cooleaf (all of which are available).   The downside of Cooleaf is not understanding the full potential of Cooleaf.  I do not know what improvements can be made to make this a better product.  Possibly later after using the product more.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Coleaf gets people to interact with each other.  The more you use it, the more you want to use it!  Cooleaf is short and sweet and easy to use.

  ### 8. 10 OUT 10 FOR cOOLEAF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about Cooleaf by ITA Group?**

I love how easy it is to reward employees for the hard work they do.  Also, when it's something to celebrate, it's nice to be able to give an extra reward to them.

**What do you dislike about Cooleaf by ITA Group?**

Nothing.  I really don't Dislike anything from cooleaf.  I think it's a great product and service and I'm very glad we have it at our company.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Employees work hard, cooleaf is a wonderful way to be able to reward employees for their hard work.  When you go out of your way to help someone, it's nice to receive the cooleaf rewards.

  ### 9. Cooleaf is fun and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan L. | Communications Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is a fun way to help teams interact with each other and bring excitement when there are things to celebrate. I love to celebrate my teammates!

**What do you dislike about Cooleaf by ITA Group?**

I have not found anything that I dislike about Cooleaf.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf is not solving any issues for me. But I do think that it benefits me because I am earning points for rewards.

  ### 10. One of the best benefits from my company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine H. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Cooleaf by ITA Group?**

My company uses Cooleaf to keep us engaged and focused on mental, physical and emotional wellness. It's easy to use, reminds me to focus on myself and the rewards are easy to earn and redeem. I also like that I can recognize coworkers for the great work they do.

**What do you dislike about Cooleaf by ITA Group?**

I haven't found any downsides to using Cooleaf. Everything works as it should, and I've never come across any glitches. There's no delay in receiving rewards that are redeemed for points. It really is the best!

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I sometimes focus too much on work and other people, and I don't focus enough on myself. Cooleaf really helps me to focus on myself with questions asked about how I handle stress, reminders for self care, etc.

  ### 11. Team Leader

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Cooleaf by ITA Group?**

Being able to show recognition to my co-workers for their many accomplishments.

**What do you dislike about Cooleaf by ITA Group?**

Trying to post your recognition. No. Trying to figure out how to post only.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

N/A. None at this time.

  ### 12. i love cool leaf

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Cooleaf by ITA Group?**

cool leaf is fast and user friendly. I love redeeming my points and using it for things i need at home.

**What do you dislike about Cooleaf by ITA Group?**

I do not have any dislikes about cool leaf.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I do not recognize any known issues with cool leaf.

  ### 13. Cooleaf is a fantastic platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is the most incredible platform I've used for recognition and positivity in the workplace. Frankly, I like it more than Facebook. Its design is seamless and very easy to use. The idea of getting rewarded for recognizing others is great because it trains your brain to be more positive in general. It's also wonderful to be able to share with an entire company when you're really thankful for an individual, and it's out there for the whole company to view. It's very satisfying to uplift an individual so well, especially when they truly deserve it, so everyone can see how amazing they are.

**What do you dislike about Cooleaf by ITA Group?**

There really isn't anything about Cooleaf that I dislike. I would like the ability to review all the recognitions I have sent out so I can keep track of who I've recognized and who I've missed. That would be helpful.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf is bringing us closer together, especially in light of the fall out from Covid, with most of us working remotely. It is great to be able to share recognition where the whole company can view it.

  ### 14. Great Incentive Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee Ann H. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is something my coworkers and I look forward to giving and receiving! The options for redeeming points consistently grow, and there's a great variety. Cooleaf makes recognizing team members so easy!

**What do you dislike about Cooleaf by ITA Group?**

The only setback I've noticed (and it seems to have improved) is the way names are entered into the app. I would like to see alternative options for adding nicknames so I can find people I'm looking for more easily.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf stirs up excitement and improves team morale. All I have to do is shout out team members for their good work, and everyone in the company can see! The incentives are great and easy to redeem.

**Official Response from Melissa Perry:**

> Hi Lee Ann,

Thank you so much for taking the time to leave us a review! I'm so glad to hear that you find Cooleaf fun and easy to use! It's especially nice to hear that the rewards are meaningful for you. We're always trying to expand our reward offerings, so we really appreciate this positive feedback!

I also appreciate your suggestion on adding alternative name options to the platform. I can see how that would come in handy for other users, so I'll pass this feedback along to our product team!

Thanks again for using Cooleaf, Lee Ann!

- Melissa

  ### 15. Great way to recognize co-workers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Cooleaf by ITA Group?**

I like being able to give my co-workers a shoutout, while also giving them point that they can use towards gift cards and other things.

**What do you dislike about Cooleaf by ITA Group?**

There really isn't anything I dislike about Cooleaf.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I don't think employees get recognized enough and therefore don't feel valued for their extra effots. This app promotes teamwork and helping each other in areas that don't necessarily fall within their job description.

  ### 16. Very user friendly and easy to use, especially the app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Cooleaf by ITA Group?**

App is awesome and can upload pictures easier

**What do you dislike about Cooleaf by ITA Group?**

Nothing so far :) it is very easy to use

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf is helping me stay organized and look at things differently

  ### 17. Lots of Fun

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 09, 2023

**What do you like best about Cooleaf by ITA Group?**

I like the challenges and the activities. The reward choices are pretty great too.

**What do you dislike about Cooleaf by ITA Group?**

Getting started can be a little confusing and hard to understand.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

n/a

  ### 18. great experience with cooleaf

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 01, 2023

**What do you like best about Cooleaf by ITA Group?**

staying connected to other employees and recognition

**What do you dislike about Cooleaf by ITA Group?**

nothing really.  Some of the activities are not of interest to me but there are plenty that are

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

staying connected

  ### 19. It is awesome and reinforces positive behavior! It's awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2023

**What do you like best about Cooleaf by ITA Group?**

I like the events the most. There are many features that are helpful, but the events are great opportunities to get healthy and social!

**What do you dislike about Cooleaf by ITA Group?**

I don't dislike anything about Cooleaf! I think it is an amazing product!

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Well, as an employee, it helps provide direct positive feedback from people face-to-face or virtually!

  ### 20. Coolleaf is great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 12, 2023

**What do you like best about Cooleaf by ITA Group?**

It is a great way to incentivize employees.

**What do you dislike about Cooleaf by ITA Group?**

Sometimes it can be hard to navigate the site.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

It is a good motivating tool.

  ### 21. An amazing user-friendly platform to keep up with your friends and/or coworkers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niambi B. | HR Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Cooleaf by ITA Group?**

I love how Cooleaf has different interfaces to keep up with your coworkers. I have never seen a program where you can recognize an employee, wish them a happy birthday or happy work anniversary, and also complete cool challenges and learn more about one another all in one space.

**What do you dislike about Cooleaf by ITA Group?**

I  honestly do not believe there are any downsides I have seen so far. It is very user-friendly and each component is so simple to use. From the beginning of using it up until now, I have not had any issues that have been a cause of concern.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf has made interactions with coworkers more special. Since we have different offices throughout Georgia, and most people work hybrid schedules, it is hard to connect and learn about one another. With the different challenges and activities that Cooleaf offer, I have learned so much about many of my coworkers, especially the ones who work in different offices. This is imperative to me being that I'm in HR for our company; one thing I think is important is to know who you work with, which can be hard based on the factors I've mentioned previously. Cooleaf makes those interactions simple and fun!

  ### 22. Love the Cooleaf platform and what it represents!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen C. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Cooleaf by ITA Group?**

I had never used Cooleaf until I started at a new job several months ago.  I absolutely love the program!  I like the fact that my company uses it in so many ways from being able to wish co-workers a happy birthday/anniversary to doing activities through it that we can earn points for.  I have found it to be a very rewarding platform to participate in and have found those that I have had to get help from at Cooleaf to be extremely nice and helpful when I have had issues.  Being able to have the app on my phone is helpful as well so that if I am away from my computer, I don't miss a beat.

**What do you dislike about Cooleaf by ITA Group?**

I haven't really encountered anything that I have disliked about Cooleaf.  I think it is a fantastic program.  Everything about the Cooleaf platform is easy to understand and use.

**Recommendations to others considering Cooleaf by ITA Group:**

Get ready to be blown away with all the things that the Cooleaf program can do for you!  It is very easy to use and makes things like employee recognition so much fun.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

The only issues that I have encountered is when we have done steps challenges in the past and being that I don't have the proper technology to be able to keep up with my steps other than a pedometer app on my phone; the app and Cooleaf were not talking to each other.  That is no fault of Cooleaf's at all.  The work around was that I did screen shots of each of my days and emailed those to a Cooleaf representative and they manually updated my points for me on the activity and I didn't miss out just because I didn't have the correct items at my disposal to use for the challenge.

  ### 23. Admissions Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Cooleaf by ITA Group?**

Being able to recognize staff via app/phone.

**What do you dislike about Cooleaf by ITA Group?**

computer version can be hard to navigate.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Being able to recognize staff right away. Staff are excited to redeem points.

  ### 24. COOLEAF

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Cooleaf by ITA Group?**

THE COMMUNICATION WITH EVERYONE AND THE GIFT CARDS.

**What do you dislike about Cooleaf by ITA Group?**

I am happy with cooleaf can't think of anything.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

WE GET GREAT GIFT CARDS AND PROVIDES A WAY TO RECOGNIZE OTHER TEAM MEMBERS.

  ### 25. Cooleaf is a great way to acknowledge our peers and let them know how amazing they are.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2023

**What do you like best about Cooleaf by ITA Group?**

I like that I can connect with different people and not just the ones in the office.

**What do you dislike about Cooleaf by ITA Group?**

I do not like how somethings do not load on my phone.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I do not have many problems with cooleaf, but the benefits is that we tell our peers how well they are doing. Which can lead to a confidence boost.

  ### 26. Refreshing Motivation That Doesn't Lose Momentum

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is unexpectedly achieving what most other companies in its field have not thus far. They are consuming feedback and observing history. They are PROactive rather than REactive with this information. When we're discussing a business, we're talking about money. Simple as that. Most businesses attempt to hide their original desire (to make money while bringing something to the people) by saying they don't care about the money as much as their customers. Cooleaf says they came to make money and to do that, they recognize they have to care greatly about the clients and what's been going wrong for them so far in this field. This makes them honest AND caring. Because, if we're all honest, while we all love being able to help our fellow man, self-care means we can provide better care for others. If Cooleaf does what it intends, they make money, they keep doing well and trying hard and we continue to stay satisfied/happy, they keep getting paid... It's a cycle and it works. I want businesses like this to thrive. I want the honesty, fairness and good results. I don't want what we all hate - the shady-seeming corporate teams that pretend they 'care for the clients first' when, what it really means, is they try the same bare minimum until it doesn't make them more money...I want Cooleaf. They rock at caring and being a business. - Bravo

**What do you dislike about Cooleaf by ITA Group?**

I dislike that I cannot give my points away to co-workers any time. I see what issues that could cause (favoritism, etc.) but I would love to be able to at least send the points to others and have the Cooleaf system say 'Hey, we appreciate you caring but this person is SO AWESOME they've already recieved the maximum allowed from you. Feel free to try again next month and in the mean time, go send them a message!' or some such.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

One huge issue they are solving is companies acting as though they are giving their employees gifts by having a taco truck one day rather than giving everyone gas cards for even just $10 - or anything other than food that matters. Cooleaf's approach is to offere the decision between food, gift cards and toys.

  ### 27. My experience has been exciting, surprising, and always leaves me feeling good.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Cooleaf by ITA Group?**

Learning how helpful people can be.  Even though I don't know everyone, it is great to see all the little things that make a great difference in our work.

**What do you dislike about Cooleaf by ITA Group?**

Nothing yet.  I have not found anything that I dislike while engaging on the site.  Any positive incentives will make it even better.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Moral issues are definitely helped with this program.  When I am not having a good day or even feel like giving up, I can read some of the recognitions .

  ### 28. Recognition, You'd be Surprised who you impact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tse'Lani D. | Workflow Automations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is a fantastic way for people to show their appreciation for something you may have done for someone or them for you. Of course, since Cooleaf is optional, no one has to send you kudos but when you get the "You've been recognized!" email, it's always a pleasant surprise. You read the comments, no matter the length and it brings joy to your day that someone took the extra time to show their appreciation for what you did.

**What do you dislike about Cooleaf by ITA Group?**

I don't think I have any dislikes for Cooleaf, our firm has a variety of things you can purchase with your points. It was actually really awesome when we acquired an overseas firm and we were able to add things that were specifically from their country. I had no idea how Global Cooleaf was. It's pretty difficult to find a dislike, maybe add customizable avatars instead of profile pictures for users.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I think Cooleaf solves the problem of the "thankless", some people have jobs that are extremely important but overlooked. I think Cooleaf provides a platform to decrease the amount of missed "Thanks" for "thankless tasks". Even if it's your job, it's encouraging and motivating when you receive Cooleaf thanks from another team member. Cooleaf benefits my work morale and my Amazon spending.

  ### 29. Great things about cooleaf

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Cooleaf by ITA Group?**

I love the fact that the tasks are fun and things you can enjoy doing. Also you get to see others perspectives of the same tasks. With doing so you generate points to redeem for rewards,

**What do you dislike about Cooleaf by ITA Group?**

I dislike that there is not enough Task. We need more tasks please .

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I get to meet great and awesome people along the way.

  ### 30. It's nice to be rewarded!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2023

**What do you like best about Cooleaf by ITA Group?**

I love being rewarded on Cooleaf for putting in the extra effort at work. I appreciate feeling recognized for going the extra mile. I've never used a similar site, and don't want to!

**What do you dislike about Cooleaf by ITA Group?**

I have no complaints about Cooleaf at all, and use my Cooleaf points on Amazon gift cards to purchase protein shakes for breakfast.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf helps me to purchase things on Amazon! No problems at all.

  ### 31. Cooleaf - A Fun Tool for Employees to Give Recognition to Each Other

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2022

**What do you like best about Cooleaf by ITA Group?**

Cooleaf is very easy to use, which makes it a fun tool for employees to give recognition to each other for the work they do, especially those who are always willing to help. It is not only fun to use because of its webpage design but also because it provides transparency for all users or viewers. Everyone gets to see every employee's recognition entry, including the person or group being recognized and the reason for it.  It fosters good working relations within departments, and the company learns more about your work ethic, skills, and professionalism. Plus, every recognition comes with points for the recognized person/employee. It is like a very easy (miniature) version of "giving back."  Nothing wrong with that.

**What do you dislike about Cooleaf by ITA Group?**

I've yet to find one dislike, perhaps because I don't dwell on dislikes unless I immediately see a possible negative effect on my duties, present or future.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

My role in the company is not considered executive, high management, or supervisory. it is a support staff role, so we have established procedures and policies for any problem I am responsible for resolving.

  ### 32. Fun way to get to know your coworkers.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Cooleaf by ITA Group?**

The best thing about Cooleaf is it's an easy program to use.

**What do you dislike about Cooleaf by ITA Group?**

My only downside to Cooleaf, is it's hard for me to find on our intranet. The program itself does not have a downside.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf solves the problem of feeling like an employee does not have much or anything in common with coworkers. This benefits me if I feel like I do not fit in. The program is a good moral booster.

  ### 33. Love Cooleaf very easy to use and understand and a great platform to recognize people.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felicia F. | Experiencer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about Cooleaf by ITA Group?**

That you can lift people up and a great place to pick items for a good price.

**What do you dislike about Cooleaf by ITA Group?**

There isn't anything I've found that I dislike.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

It is giving me extra resources to be acknowledged and to acknowledge others.

  ### 34. Cooleaf Makes it Fun!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole F. | Talent Acquisition Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about Cooleaf by ITA Group?**

The Cooleaf app is super easy to use and makes interacting with colleagues fun and rewarding. The application creates tons of ways to get involved with your organization and allows you to participate using messages, pictures, document uploads and fitness trackers. It's creative and visually appealing which makes it a great tool to foster engagement.

**What do you dislike about Cooleaf by ITA Group?**

I really haven't experienced any issues with Cooleaf. There was one instance where there was a bug with the app syncing with my fitness tracker, but their customer support team is awesome and responded to the issue with a fix right away.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf helps solve the problem of feeling disconnected from a remote workforce. Having the app allows you to show thanks, congratulate, encourage, compete with, and celebrate with people across the firm without having to be face to face with them in the office or just via email.

  ### 35. Always Quick and Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Cooleaf by ITA Group?**

Everything is easy to access. The rewards that are available to you only are already highlighted for easy access.

**What do you dislike about Cooleaf by ITA Group?**

Some of the rewards require a lot of points and points aren't given out that often.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf makes working and being good at my job and at what I do worth it.

  ### 36. Wonderful Service!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chantelle W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about Cooleaf by ITA Group?**

I love being able to recognize fellow employees and also be recognized for my hard work!

**What do you dislike about Cooleaf by ITA Group?**

The only thing I don't love is the number of notifications I receive. However, I do believe these can be modified.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I don't know what they are solving at the moment.

  ### 37. Great way to recognize coworkers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Cooleaf by ITA Group?**

I love having the opportunity to recognize my coworkers for the excellent work that they do every day. I also love that I can then get gift cards and whatnot for the recognition I recieve.

**What do you dislike about Cooleaf by ITA Group?**

There aren't many downsides to the limelight site for me. The only thing I can think of as a downside is that I sometimes forget to use it to recognize others, so I want to do it more!

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf is allowing our organization to recognize individuals daily for the excellent work that they are doing. It allows me to also see/hear about the work that others are doing that I don't get to see, especially in a remote environment.

  ### 38. Using Cooleaf as a twenty-something

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Cooleaf by ITA Group?**

Cooleaf allows my company to create fun and interesting events or tasks that are opt-in. It's an easy way to interact with coworkers outside of my team and see how other people enjoyed a task and participated.

**What do you dislike about Cooleaf by ITA Group?**

Sometimes I forget that an event is going on and I am don't finish it in time. It would be lovely to be able to select an option to recieve reminders for Cooleaf events.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf also allows individuals to recognize a coworker and give them kudos. Work can be demanding at times so having morale boosters like this really encourages people to keep going and to see that their work does not go unnoticed.

  ### 39. Love the community, recognition of others and myself, as well as generating positive work vibes.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2022

**What do you like best about Cooleaf by ITA Group?**

I like that you can recognize people publicly for efforts that may have gone unnoticed. And that the recognition can be transferred into rewards (if the recognition comes from a manager).

**What do you dislike about Cooleaf by ITA Group?**

Managers, or only certain users, can send points on Cooleaf. This function makes things difficult for smaller teams not aware of or focused on this function. Also, this site is less known with newer team members, so there's not much awareness or updates communicated outside of the site to the company.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

More flexibility in the ability to send points. The ability for non-managers to recognize someone and have others upvote on it for points (maybe additional points per user).

  ### 40. I REALLY enjoy Cooleaf!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about Cooleaf by ITA Group?**

I enjoy the challenges. I also love how quick and easy it is to recognize a colleague!

**What do you dislike about Cooleaf by ITA Group?**

Not much that I can say I dislike, maybe more possibilities for redeeming rewards. Maybe some new stuff?

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

During my busy day, sometimes I am unable to appreciate a coworker of mine fully, maybe they work on a different team, or perhaps they are WFH. But Cooleaf lets me take a minute to say what I needed to tell them!

  ### 41. Great Application To Show Love To Your CoWorkers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about Cooleaf by ITA Group?**

I love the fact we can earn points by doing activites to earn points and shout out coworkers for doing great work. I also love the fact we have several optins to redeem points and we can gift them to someone else.

**What do you dislike about Cooleaf by ITA Group?**

I wish we could redeem points on the dollar level instead of $10. For example, if I have 220 points, I can only redeem 200 of them at a time and would have to wait until I got more points to redeem the remaining 20.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

It's giving me options to do something special for a coworker that is doing a great job or did something to help me out. It also is making more aware of recongizing people who are working hard and doing a great job.

  ### 42. Cooleaf: Keeping Companies Connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Cooleaf by ITA Group?**

I love Cooleaf because it allows a completely remote employer like ourselves to keep connected even though we are all spread out all over the country. It makes it easy to keep in communication and give praise and recognition to those employees who deserve it.

**What do you dislike about Cooleaf by ITA Group?**

I think it has a perfect variety of gift cards, but I do believe that it could offer a different variety other than gift cards like subscriptions or things like that.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

It solves the problem of keeping a remote workforce connected. It also allows managers to give more frequent and directed praise outside of performance reviews.

  ### 43. I love the cool leaf ap and all that it offers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Cooleaf by ITA Group?**

I love how it keeps me connected with co-workers nationwide - and the gift points really come in handy.

**What do you dislike about Cooleaf by ITA Group?**

I really have no dislikes - It is a great app!

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf keeps me connected with my co-workers and their company milestones.

  ### 44. Fun way to earn rewards and give acknowledgement for hard work.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan D. | Flex customer service, Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Cooleaf by ITA Group?**

Cool leaf is easy to use. The prizes you can choose from are really good and the challenges are pretty easy. The rewards you choose are given in a timely manner.

**What do you dislike about Cooleaf by ITA Group?**

The downside of cool leaf is that there isn't always a way to earn points or stay connected. I feel like the administration isn't always adding new things and this can be discouraging.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cool leaf is a great way to bring peers together. It's also a way to boost morale and make workers feel appreciated. It creates another focus outside of daily tasks to help keep workers engaged.

  ### 45. I love it !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2023

**What do you like best about Cooleaf by ITA Group?**

It a very good tool to get to know my co-workers. The challenges are fun to complete also. I also like being able to redeem my points for gifts cards for myself and I can also give them away

**What do you dislike about Cooleaf by ITA Group?**

Maybe not being able to see challenges in time to join them because I receive notifications via email or when I log in to my account. Maybe having cool leaf as an app on my phone would be a solution

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I feel like its helping co-workers communicate with others outside of job related topics and that is very good it foments teamwork and community between employees from various departments

  ### 46. Cool, fun program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Cooleaf by ITA Group?**

I am enjoying the Cooleaf program. I only became familiar with the program when I joined my current law firm last year. It's a fun way to engage with your coworkers, especially during a time when many of us are not face to face to bond with our coworkers. The added benefit of earning points that can be redeemed for giftcards is definitely a plus that I enjoy.

**What do you dislike about Cooleaf by ITA Group?**

I wish there were more retail gift card options to be redeemed.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

It helps with providing a platform to get to interact with coworkers during a time that face to face interaction isn't always possible.

  ### 47. Cooleaf needs to be partnered with every company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew S. | Jr. Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Cooleaf by ITA Group?**

I enjoy Cooleaf because it allows me to engage with my coworkers on a personal level and also receive/ reward prizes for doing a great job professionally.

**What do you dislike about Cooleaf by ITA Group?**

Cooleaf does not have any flaws in my opinion. I enjoy the platform more than most of the other social media platforms out there.

**Recommendations to others considering Cooleaf by ITA Group:**

Use Cooleaf yourself and your employees will LOVE IT!

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I have found great recipes from employees, I have been introduced to new restaurants and friends on Cooleaf. Also, I have received gift cards for completing challenges! Cooleaf is so much fun!

  ### 48. Awesome program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2022

**What do you like best about Cooleaf by ITA Group?**

I think it is so easy to use, and a great rewards program for the employees. 
I really enjoy that you can recognize and be recognized by fellow employees. 
The different options for rewards are pretty nice too.

**What do you dislike about Cooleaf by ITA Group?**

I dislike that there are so few challenges and ways to get points. Also, the challenges can sometimes be confusing or something that is not easy to participate in.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

One of the problems that Cooleaf is solving is inter-company team building. This platform is a great way to become involved with team members from other locations.

  ### 49. Survey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about Cooleaf by ITA Group?**

Getting to know people in the company, it's a good way to connect.

**What do you dislike about Cooleaf by ITA Group?**

Sometimes it's hard to find where to do the surveys.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

I don't think it solves anything for me imparticular, but I like connecting with other plants.

  ### 50. Fun tool for giving and receiving recognition.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Cooleaf by ITA Group?**

Recognizing co0workers who've done a great job and using my accrued points to redeem for debit giftcards.

**What do you dislike about Cooleaf by ITA Group?**

Nothing. Everything is great and the product works well.

**What problems is Cooleaf by ITA Group solving and how is that benefiting you?**

Cooleaf makes it easy to recognize co-workers for their outstanding teamwork.


## Cooleaf by ITA Group Discussions
  - [Would we be able to auto generate Birthday gift certificates from our Leaders from Cooleaf?](https://www.g2.com/discussions/would-we-be-able-to-auto-generate-birthday-gift-certificates-from-our-leaders-from-cooleaf) - 1 comment, 1 upvote
  - [What is Cooleaf used for?](https://www.g2.com/discussions/what-is-cooleaf-used-for) - 1 comment

- [View Cooleaf by ITA Group pricing details and edition comparison](https://www.g2.com/products/cooleaf-by-ita-group/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A37%3A56+-0500&secure%5Bsession_id%5D=930ccdeb-80a8-4bae-8332-919edf1e8e6e&secure%5Btoken%5D=35236e1bf9ed18a6b76912252b575c0daf9df1715cb1fc4164498e9ecfd68f1a&format=llm_user)
## Cooleaf by ITA Group Integrations
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)
  - [Workday Workforce Management](https://www.g2.com/products/workday-workforce-management/reviews)

## Cooleaf by ITA Group Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Automation
- File Sharing
- Content Library

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Mobility
- Employee Engagement
- Rewards

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

## Top Cooleaf by ITA Group Alternatives
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