--- title: Cool Life CRM Reviews meta_title: 'Cool Life CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Cool Life CRM works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 1 scale: '5' date_modified: '2026-06-22' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Cool Life CRM Reviews **Vendor:** Cool Life CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.0/5.0 **Total Reviews:** 1 ## About Cool Life CRM Cool Life CRM enables a 360° marketing solution coupled with a full Relationship Life Cycle process, providing valuable insights for business leaders in real-time. How It Works: Actionable information delivered in real-time. Reliable data produces improved outcomes. Business depends on predictive revenue, regardless of your industry, product, or service. With Cool Life CRM, you'll know that you’re reporting accurately against data, and your sales-team will enjoy the one-click philosophy keeping the pipeline current. ## Cool Life CRM Reviews ### 1. Robust CRM but needs work on the UX/UI **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Cool Life CRM?** Cool Life CRM is dependable for the most part. We've sent hundreds of thousands of emails with very few glitches. Sending a single email to a large number of recipients is fairly easy. Cool Life has a spam rating tool that will show you how your email content ranks for spam filters. This helps you get your content optimized so it isn't labeled as spam by ISPs. Love this tool. Cool Life CRM is priced right. It's a powerful CRM with a price that is hard to beat. **What do you dislike about Cool Life CRM?** The user experience has much to be desired. When compared to other CRMs like Salesforce or Hubspot or infusionsoft, Cool Life lags far behind. It effects ease of use and speed with regard to getting campaigns set up, formatted, and sent. Adding custom templates requires help from their support staff. In fact many customization processes that are easily done by the user in other CRM's require a Cool Life support person to do. This takes time and can cause delays. The knowledge base is limited and the system tutorials are not always clear or easy to follow. This forces us to contact their customer support which isn't always quick to respond. **Recommendations to others considering Cool Life CRM:** Cool Life works. If your administrator is very knowledgeable with CRMs in general and how they function this shouldn't be a difficult system to manage. However, be prepared for a clunky user experience. It feels, at times, like I should be a programmer to really use it to it's full potential. It just isn't a user friendly system for the novice or beginner when it comes to CRMs. **What problems is Cool Life CRM solving and how is that benefiting you?** Right now we use Cool Life to deliver our monthly news letter to over 400,000 subscribers. We hope to use it for triggered marketing campaigns and auto response notifications but that functionality is still being developed. We use Cool Life CRM to manage our client accounts including project management and account management. ## Cool Life CRM Discussions - [What is Cool Life CRM used for?](https://www.g2.com/discussions/what-is-cool-life-crm-used-for) - [View Cool Life CRM pricing details and edition comparison](https://www.g2.com/products/cool-life-crm/reviews?open_modal_url=%2Fproducts%2Fcool-life-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcool-life-crm%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A01%3A37+-0500&secure%5Bsession_id%5D=9926ad4b-840e-4473-9095-732acfaf420b&secure%5Btoken%5D=6147103ae9506d10df2b7fdb8cd5d88e26570332621b0abf570127c1e15ee778&format=llm_user) ## Cool Life CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Cool Life CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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