Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Excellent Value, Robust Useful Plugin. Highly Recommend."
5/5
What do you like best about CookieYes?

Ease of implementation, I was chatting to tech support, and was about to ask several questions, when everything just worked perfectly, right out the 'box'! I had a few more technical/compliance related questions, and tech support (Nick) - answered my questions quickly, and confidently. I look forward to seeing the insights that the portal delivers. I also appreciated the request to contact them again, once our GA code is installed, so that they can check our set up is correct. 5/5 stars. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Currently none, except cost. Happy with Black Friday deal, but renewal is much higher. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"CookieYes Makes Cookie Compliance Simple and Clear"
4/5
What do you like best about CookieYes?

This has been a really helpful way to make sure our cookie policy is clearly displayed and stays compliant. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Nothing I particularly dislike about CookieYes. Review collected by and hosted on G2.com.

Elisabeth C.
EC
Elisabeth C.
growth manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Setup and Fast, Helpful Support"
5/5
What do you like best about CookieYes?

its ease of setup and fast support..

... Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

For some problems, the written configuration information is not sufficient. Review collected by and hosted on G2.com.

Ariel Bibiana L.
AL
Ariel Bibiana L.
Web Developer
Mid-Market (51-1000 emp.)
"Great Service, Nothing to Dislike"
5/5
What do you like best about CookieYes?

The support team was very helpful; they responded quickly to my emails and were always waiting for me to send the results of the solutions they suggested. If the problem persisted, they kept looking for more solutions — excellent service. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Nothing in particular, I thought the service was very good. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Documentation and Fast, Responsive Support"
5/5
What do you like best about CookieYes?

Great Documentation to help with set-up and support responds very fast. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Had to do some extra configuration in nitropack. Review collected by and hosted on G2.com.

JS
Janet S.
Director, Digital Marketing
Small-Business (50 or fewer emp.)
"Initially, too rigid, but eventually responsive"
4.5/5
What do you like best about CookieYes?

They responded to the need to extend the trial period, after several emails. AND once I became a customer, the support team went above and beyond, assisting me with problems I was have with Vimeo, a video hosting service which is not their product....Vimeo gave me the run around, cookieyes told me how to solve the vimeo problem. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

The trial period is only 14 days, which is too short if problems arise or for example, a freelancer, like myself, who often needs client input on issues before progress can be made. If the client is distracted with other, more pressing issues, the trial period will end before I've had a chance to test / verify anything Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Very simple to get started"
4.5/5
What do you like best about CookieYes?

I have found it very simple to get started. Easy to use. And when I did have an issue, their support team was able to help me right away. I found their contact information easily, when I couldn't find an answer in their self-help. Nothing worse then having to go through endless attempts by them to stop me from asking a question when their self-help can't answer it. I've only been using it for a week but so far so good. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

I'm not yet clear on how to change the banner for geography yet, and just be GDPR compliant for the GDPR countries. But I'm hoping to sort this out soon. Review collected by and hosted on G2.com.

Øyvind I.
ØI
Øyvind I.
Forretningsutvikler / programmerer
Small-Business (50 or fewer emp.)
"Reliable and user-friendly cookie compliance solution"
5/5
What do you like best about CookieYes?

CookieYes makes it easy to ensure compliance with the EU Cookie Law. The setup process is smooth, and the customization options for the cookie banner are both flexible and intuitive. Their documentation is clear, and their customer support has been responsive and helpful whenever we’ve had questions. It integrates well with our websites and offers features that meet both our legal and design needs. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

There’s nothing in particular we dislike — overall, we’re very satisfied with the product. Review collected by and hosted on G2.com.

CS
Carla S.
Retired
Small-Business (50 or fewer emp.)
"Unparalleled Customer Support with Clear, Immediate Responses"
4.5/5
What do you like best about CookieYes?

Their customer support is unparallelled. I asked a question and have had the best support from them. Answers were clear, concise and response time was immediate. Thank you! Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Nothing, I have nothing to complain about. Review collected by and hosted on G2.com.

Robert M.
RM
Robert M.
Small Business Owner
Small-Business (50 or fewer emp.)
"Easy and customisable cookie WP plugin"
5/5
What do you like best about CookieYes?

Super simple to set up, forever free for small sites, customisable banners and cookie image for branding, add the plugin through WP and follow the instructions, super easy. There's also a cookie and privacy policy generator in the more tools section creating up to date policies to add to your site. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Haven't encountered any issues with the plugin as yet. Review collected by and hosted on G2.com.