Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Excellent support"
5/5
What do you like best about CookieYes?

Excellent support , ensured smooth implementation of CookieYes and GCM. Despite a slightly different setup than usual, Ronn & Nick guided us through every step. Configuring / styling banner banner was also very easy with built in settings and custom CSS field. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

No complaints, everything worked well for us Review collected by and hosted on G2.com.

Burak B.
BB
Burak B.
Co-Founder
Small-Business (50 or fewer emp.)
"Best Technical Team for Google Ads and Meta Ads Support"
5/5
What do you like best about CookieYes?

Technical team is really great. They understand everything step by step and they are just planning everything for solutions. they do not provide template or bot answers. I experienced many other companies but customer support service has a big impact on my experience. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

I did not experienced anything best. they have very nice documentation Review collected by and hosted on G2.com.

Margrethe H.
MH
Margrethe H.
Founder
Small-Business (50 or fewer emp.)
"Excellent customer support and great web app"
5/5
What do you like best about CookieYes?

Their support is excellent and the web app is user friendly. Cookie Yes is our preferred cookie solution that we use on behalf of our customers. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Earlier, we had to use custom scripts to integrate with Google consent mode v2, but it has become a lot easier now. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Simple setup on hosted page and powerful admin"
4.5/5
What do you like best about CookieYes?

Control of cookie bar from admin for debugging without make any changes in app code. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

There can be some troubles with cookie settings, but the support can help very well Review collected by and hosted on G2.com.

katia d.
KD
katia d.
Web designer
Small-Business (50 or fewer emp.)
"great tool and great support"
5/5
What do you like best about CookieYes?

CookieYes is simple and very useful, with a lot of customization options and complete features also in its free version Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

I don't have any complaint, the plugin satisfies all my needs Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
Online Sales Manager
Small-Business (50 or fewer emp.)
"Easy to Use,Competitively Priced, Good support"
5/5
What do you like best about CookieYes?

Platform is easy to integrate and if you get stuck customer support support Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Nothing really, if you have to use consent this is a great option Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"I was well assisted with issues regarding the Google consent mode until it was resolved."
4/5
What do you like best about CookieYes?

Quick response, they think along with you. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

I don't know that right away. For me, perhaps support in English is fine, but with translation machines, it's perfectly doable. Review collected by and hosted on G2.com.

Miguel P.
MP
Miguel P.
Designer gráfico
Small-Business (50 or fewer emp.)
"Ready and accurate help"
4.5/5
What do you like best about CookieYes?

Easy to edit text fields and a support ready and accurate help. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

The plugin is not translated into Portuguese. Review collected by and hosted on G2.com.

Charlie L.
CL
Charlie L.
Co-founder
Consumer Electronics
Small-Business (50 or fewer emp.)
"Easy to use, better than Complianz"
5/5
What do you like best about CookieYes?

Had an issue scanning the site, they helped via email really quickly. Easy to edit the styling of the popup. We swapped to CookieYes because we were using Complianz and consent mode didn't work. Their support was really unhelpful. Within 15 mins we were setup with CookieYes and consent mode now working. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

The site scan didn't work immediately and part of their suggested resolutions are to pay for a higher tier to access additional features which I didn't like. However as soon as I contacted them via email they responded really quick and helped me resolve this. Review collected by and hosted on G2.com.

KH
Karen H.
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Helpful & Efficient"
5/5
What do you like best about CookieYes?

I signed up to CookieYes to manage my wesbite cookie banner, which was really easy to do.

Unrelated to that, I started receiving emails from about Google saying my Google Consent Mode hadn't been activated even though I thought I'd done everything I needed to. The support team at CookieYes were really helpful and after a few emails back and forth, they resolved my issue and showed me how to check that GCM was working on my website. So grateful for their help as even my Google Account manager failed to resolve my problem. Review collected by and hosted on G2.com.

What do you dislike about CookieYes?

Nothing at all to dislike about CookieYes Review collected by and hosted on G2.com.