# CookieYes Reviews **Vendor:** CookieYes Limited **Category:** [Cookie Tracking Software](https://www.g2.com/categories/cookie-tracking) **Average Rating:** 4.8/5.0 **Total Reviews:** 288 ## About CookieYes CookieYes is a market-leading consent management platform (CMP), trusted by over 1.4 million websites worldwide. We help businesses comply with data privacy regulations such as the GDPR, CCPA, LGPD, POPIA and more to unburden them from privacy challenges and non-compliance fines. We are a Google-certified CMP Partner and an IAB-approved CMP, bringing the highest compliance standards to our users. Learn more and start for free at https://www.cookieyes.com/pricing/?ref=g2 ## CookieYes Pros & Cons **What users like:** - Users appreciate the **responsive customer support** of CookieYes, ensuring ease of use and satisfaction for all clients. (55 reviews) - Users find CookieYes to be **very easy to use** , with excellent support resources and responsive customer service. (29 reviews) - Users commend the **exceptional support team** at CookieYes for their persistence and effective resolutions during complex issues. (15 reviews) - Users value the **excellent support and features** of CookieYes, enhancing ease of use and configuration. (12 reviews) - Users commend the **easy implementation** of CookieYes, with seamless setup and outstanding customer support enhancing their experience. (10 reviews) - Easy Setup (10 reviews) - Users praise the **easy integrations** of CookieYes, highlighting intuitive UI and excellent support for setup. (9 reviews) - Features (8 reviews) - Response Time (8 reviews) - Customization (7 reviews) **What users dislike:** - Users find a **lack of clarity in cookie functionality** and encounter cookie management issues limiting their experience. (8 reviews) - Users find CookieYes **expensive** , especially when managing multiple domains and limited customization at lower pricing tiers. (6 reviews) - Users express frustration with **poor customer support** , highlighting slow response times and cumbersome processes for account management. (3 reviews) - Users are frustrated by the **scanning limitations** , particularly with auto-detection and categorization inaccuracies, leading to tedious manual audits. (3 reviews) - Users find the **time-consuming processes** for account changes and cookie categorization frustrating, impacting overall experience. (3 reviews) - Users struggle with **banner issues** regarding geography settings and desire multilingual options for their cookie policy. (2 reviews) - Compliance Issues (2 reviews) - Slow Performance (2 reviews) - Users find the **subscription limitations** restrictive, as essential features require expensive higher-tier plans. (2 reviews) - Users find the **banner control challenging** due to default US spelling and high fees for customization. (1 reviews) ## CookieYes Reviews ### 1. Outstanding Support That Solved My Website Conflict in Seconds **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about CookieYes?** the Support, even on the free version that I am using. I had a conflict on my website that changed the color of the text. I couldn't solve it, chatGPT offered solutions that didn't work. A short letter to their support gave me the simple solution that took seconds to implement. Their backend looks very impressive as well, but I have yet to use it. **What do you dislike about CookieYes?** that the cookieyes consent button (that is optional) is not the same size as their accessyes button **What problems is CookieYes solving and how is that benefiting you?** giving me a cookie consent button with a sophisticated backend that is very flexible for my international and local clients ### 2. Full-Featured, Flexible Dashboard with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Peter P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about CookieYes?** Full featured, very flexible dashboard, lots of tools to help set up cookie handling and GCM, and excellent service (at least the one time I used it!) **What do you dislike about CookieYes?** Setting up GCM was a bit tricky, and in the end it turned out my hosting provider’s caching was the problem—CookieYes’ scan for the correct GTM/GCM configuration kept failing because of it. It would be helpful if the help docs suggested checking caching settings (unless I simply missed that section). **What problems is CookieYes solving and how is that benefiting you?** Client was happy that I was able to snap in cookie consent quickly and fairly painlessly. ### 3. Easy WordPress Plugin with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Libby N. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about CookieYes?** CookieYes is a really easy plugin to use on a Wordpress site, and offers more than enough functionality on its free tier, and then an expanded paid tier that would be good for a bigger site. Their customer service is also phenomenal, and when I got in touch with a very niche problem they sent me a block of code to fix it that worked instantly. Really recommend! **What do you dislike about CookieYes?** I don’t think there is anything, it’s a great service :) **What problems is CookieYes solving and how is that benefiting you?** CookieYes makes the issue of cookie consent laws really easy to navigate, and the fact that the consent banner is so easy to make and customise is really great for setting up quickly. ### 4. CookieYes Makes Cookie Compliance Simple, Fast, and Highly Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about CookieYes?** CookieYes offloads the complexity of cookie management and banner display. The dashboard layout supported an efficient customization of content and appearance. The help docs were useful in integrating with Wordpress and support was responsive and friendly when our domain changed. The customization changes and sessions appeared instantly. The value is high for the comprehensive services provided. **What do you dislike about CookieYes?** While the dashboard makes things easy, setup itself required focus and ensuring each step was followed exactly. Naturally there are decision paths unique to each site, and the instructions covered them, but required a little trial and error. **What problems is CookieYes solving and how is that benefiting you?** CookieYes is a provider I can confidently suggest to my clients. It saves me the development time of building cookie management myself. ### 5. Beginner-Friendly Compliance with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren O. **Reviewed Date:** December 17, 2025 **What do you like best about CookieYes?** I find CookieYes to be quite beginner-friendly, especially since all the essentials are included in its free plan, unlike some other WordPress plugins that require a premium plan for essential features. The detailed launch guides with instructive pictures are really helpful, and the customer service support is brilliant. When I had a small issue with the cookie scanning, Ronn from customer support resolved it quickly and efficiently, making me feel like a priority, and Mia from customer service kept me updated on the progress of my ticket. The initial setup of CookieYes was easy, and the management of the plugin in the web app is user-friendly and intuitive. **What do you dislike about CookieYes?** It would be cool if there was an option to trial the premium plans without having to input card details. It would also be good if you could use the cookies picked up in a previous cookie scan for your cookie preferences, rather than just those picked up in the most recent scan. **What problems is CookieYes solving and how is that benefiting you?** I use CookieYes to ensure compliance with worldwide cookie policies and transparently communicate tracking details. It supports Google Consent Mode V2 in the free plan, unlike competitors. ### 6. I couldn't be happier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about CookieYes?** I’ve used other cookie plugins, and in my opinion, CookieYes is the best. It’s easy to implement, intuitive, and the support is fantastic—even for free accounts. **What do you dislike about CookieYes?** I haven't had any bad experiences with CookieYes. Maybe just at the beginning, when it was a bit confusing to realize that once you start using the API through the platform, you no longer need the WordPress plugin. **What problems is CookieYes solving and how is that benefiting you?** I've been able to comply with GDPR and privacy regulations using this plugin, and it's been very helpful—especially when it comes to blocking bots. It’s also made it easier for me to create privacy and cookie policies. ### 7. Effortless to Use and Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine N. | Founder, Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about CookieYes?** We came across Cookie Yes when we needed a 'cookie-thing' for our website, with little or almost no knowledge about cookies except for the fact that it is required to have these managed. We like that it's easy to use, has a transparent pricing policy, and as of today - good customer support (thank you Claire!). **What do you dislike about CookieYes?** nothing yet - hopefully it stays that way! **What problems is CookieYes solving and how is that benefiting you?** Since we are running an online magazine from within the EU with a global audience, it is of essential importance to have a plug-in that professionally manages the 'cookie issue'. ### 8. Easy to Start and Great Interface, but Google Ads Integration Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Kon L. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about CookieYes?** It is easy to start with and it has a very nice interface **What do you dislike about CookieYes?** sometimes it can be complex to make it work with google ads etc. **What problems is CookieYes solving and how is that benefiting you?** it makes the website compliant with th GDPR regulation ### 9. Exceptional Professional Support Ultimately Resolves Complex Security/Billing Issue **Rating:** 4.0/5.0 stars **Reviewed by:** Max K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about CookieYes?** What I liked best was the eventual resolution and persistence of the support team in a complex, high-stakes situation. My request to cancel an auto-renewal and remove the credit card was complicated by an inaccessible original account owner's email, which led to necessary security verification steps. Mia Lynn from the support team was courteous, professional, and persistent throughout the multi-day exchange. Despite the initial friction and my clear opposition to unauthorized charges, they successfully followed through on their promise. They confirmed the card removal and zero charges were made, which ultimately prevented a major business problem for us. They were responsive in a timely manner, and I appreciate that the outcome was a successful resolution. **What do you dislike about CookieYes?** The primary frustration was the excessive and protracted security protocol required for a basic subscription change—removing a credit card and canceling an auto-renewal when the account owner had left the company. The mandatory DNS verification or other manual alternatives were very rigid and time-consuming, especially since I, as the managing director, was clearly communicating our business decision to discontinue the service. The process felt overly bureaucratic and prioritized internal security procedures over a prompt and customer-centric service resolution. It took multiple days and several emails, including an explicit threat of legal action against unauthorized charges, before the issue was finally resolved. Streamlining the verification process for clear management requests would greatly improve the customer experience during offboarding. **What problems is CookieYes solving and how is that benefiting you?** 1. Problem Solved: Meeting Global Data Privacy Compliance The Problem: Operating a website that uses cookies (for analytics, tracking, etc.) requires compliance with complex and constantly evolving international data privacy regulations like the GDPR (EU/UK). Non-compliance can lead to massive fines and reputational damage. The Benefit to incaseof.law GmbH: Legal Risk Mitigation: As a managing director of a Legal Tech/Consulting/Debt Collection company (incaseof.law GmbH), maintaining strict legal compliance is paramount to our brand's integrity. CookieYes provides the mechanism (the consent banner, cookie blocking, and consent logging) to legally collect and use visitor data. Automated Compliance: The service automates the process of cookie scanning, categorizing cookies, and displaying the legally required information and consent options, saving our team significant time and development effort compared to building and maintaining a custom solution. 2. Problem Solved: Technical Implementation of Consent The Problem: Ensuring that non-essential cookies (like those from Google Analytics, Facebook Pixel, etc.) are blocked before a user gives explicit consent (a requirement under laws like GDPR) requires complex technical coding and integration on your website. The Benefit to incaseof.law GmbH: Simplified Implementation: CookieYes handles the technical heavy lifting, providing a ready-made, customizable banner that integrates easily with our website (regardless of the CMS) and automatically blocks scripts until consent is given (Cookie Auto-Blocking). Proof of Consent: It maintains a Consent Log—a digital record of every user's consent choice—which is essential documentation to demonstrate compliance in the event of a regulatory audit. ### 10. Easy to use - quick and reliable support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about CookieYes?** Since I’m not a developer, I need a plug-in that’s easy to use and customize for my clients. I previously used the free version, and I still got all the help I needed from the support team. It is easy to implement and integrate with the websites we build. Now I use the paid versions for most clients, and it works like a charm. **What do you dislike about CookieYes?** Honestly, there’s nothing I can really think of. The problems they had before with translations have been solved. **What problems is CookieYes solving and how is that benefiting you?** I use this easy-to-use plugin for the cookie bar and for scanning cookies, and it does what I need. ## CookieYes Discussions - [Is CookieYes free?](https://www.g2.com/discussions/is-cookieyes-free) - 1 comment - [What is CookieYes?](https://www.g2.com/discussions/what-is-cookieyes) - 1 comment - [Is CookieYes good?](https://www.g2.com/discussions/is-cookieyes-good) - 2 comments - [How does CookieYes work?](https://www.g2.com/discussions/how-does-cookieyes-work) - 1 comment - [View CookieYes pricing details and edition comparison](https://www.g2.com/products/cookieyes/reviews/cookieyes-review-4617860?exec=1ba712&irpid=%7Birpid%7D§ion=pricing&secure%5Bexpires_at%5D=2026-05-13+07%3A55%3A34+-0500&secure%5Bsession_id%5D=75f7921a-6ce0-4037-9a6a-30e1131e6b56&secure%5Btoken%5D=19fcd9ad8a96ad34bf5bb846ae886fc92676a8abee810b5d8802af1feb0eaf5c&format=llm_user) ## CookieYes Integrations - [Divi Engine](https://www.g2.com/products/divi-engine/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## CookieYes Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - Mobile SDK - Customizable design - Server-side storage **Functionality** - Auto scans - Auto privacy policy update - Cookie notice report - Easy installation - Reporting **Functionality** - Generates privacy policies - Downloadable format - Embeddable format - Updates Automatically - Manually override updates - Dashboard ## Top CookieYes Alternatives - [Usercentrics](https://www.g2.com/products/usercentrics/reviews) - 4.3/5.0 (214 reviews) - [Cookiebot by Usercentrics](https://www.g2.com/products/cookiebot-by-usercentrics/reviews) - 4.2/5.0 (175 reviews) - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews)