Paul R.
PR
Paul R.
Owner
Small-Business (50 or fewer emp.)
"Keeps Us EU-Compliant and Tracks Every Cookie with Ease"
5/5
What do you like best about Cookiebot by Usercentrics?

It helps us stay compliant with European law and also identify all the cookies running on our site. When you integrate marketing, analytics, and other tools into your site—and you have to do it—it becomes difficult to keep manual evidence of everything that’s running there. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing to report—everything works fine when it’s configured accordingly. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Paul,

Thank you for taking the time to leave this review.

We’re glad to hear that Cookiebot is helping you stay compliant while giving you a clear overview of the cookies running on your site. When multiple marketing, analytics, and third-party tools are involved, keeping track of everything manually can quickly become difficult, so it’s great to know that the automated scanning is making this process easier for you.

It’s especially valuable to hear that Cookiebot is helping you address compliance with confidence, while reducing the effort needed to monitor and document your setup. Thank you again for sharing your experience.

Kind regards,

The Cookiebot CMP Team

Abbinow T.
AT
Abbinow T.
Founder
Small-Business (50 or fewer emp.)
"Effortless Compliance and Integration, Minor Support Delays"
5/5
What do you like best about Cookiebot by Usercentrics?

I like Cookiebot by Usercentrics because it's easy to configure and automatically detects and manages my cookies. It's good for compliance and integrates easily with WordPress. The installation process is very simple, and the user interface is friendly. I highly recommend it, giving it a score of 10. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Price increase and sometimes the Customer Support is slow to respond. These things can be improved. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Abbinow,

Thank you for taking the time to leave such a detailed review.

We’re glad to hear that Cookiebot is helping you manage compliance easily and that the setup, WordPress integration, and user-friendly interface are making the experience smooth for you. It’s great to know the platform is delivering the simplicity and reliability you need for cookie management.

We also appreciate your honest feedback regarding support response times and pricing. Your comments are valuable to us, and insights like these help us understand where we can continue improving the overall experience.

Thank you again for sharing your experience, and if there’s ever anything we can help with, our support team is always here to assist.

Kind regards,

The Cookiebot CMP Team

Elena M.
EM
Elena M.
Director of Data Services
Education Management
Mid-Market (51-1000 emp.)
"Effortless Privacy Compliance with Cookiebot’s Automated Scanning"
5/5
What do you like best about Cookiebot by Usercentrics?

Cookiebot has made privacy compliance feel effortless and straightforward for me. The standout feature is its automated scanning, which identifies and categorizes cookies without any manual effort. Integration with Google was also smooth and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Sometimes it is confusing to distinguish between the two products the company has. We use Cookieboot, which is the simpler one. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Elena,

It's great to hear that we've helped you make privacy compliance easy and straightforward!

Your point about distinguishing between Cookiebot and Usercentrics CMP is one we hear from time to time, and it's fair feedback. The two products serve different needs: Cookiebot is a tag-based solution built for straightforward compliance, while Usercentrics CMP is a more customizable, enterprise-grade platform.

If you ever have questions about which features sit where or want help getting the most out of Cookiebot, our support team is happy to help. Thanks for taking the time to share your experience.

Kind regards,

The Cookiebot by Usercentrics Team

Jan K.
JK
Jan K.
developer
Small-Business (50 or fewer emp.)
"Simple Setup and Easy Color Customization for a Great Customer Experience"
4/5
What do you like best about Cookiebot by Usercentrics?

The product is simple to set up, and it’s also easy to set colors. Overall, it creates a great experience for our customers. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Our version of backend, is somehow and old design. But not problem for us. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Jan,

Thank you for your review! We're glad the simple setup and color customization are creating a great experience for your customers, and that the integration with Ads and Analytics in GTM is working well.

We appreciate your note on the backend design - good to know it's not causing issues for you.

Kind regards,

The Cookiebot CMP Team

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Good"
4.5/5
What do you like best about Cookiebot by Usercentrics?

The platform is straightforward to use and simple to implement. Once it was set up, I haven't needed to spend much time monitoring it. Additionally, there is plenty of documentation available for setup and integration with GTM, which makes the process even smoother. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The relationship between Usercentrics and Cookiebot is quite confusing, especially since they operate on separate platforms. Having to log in to different accounts to address various issues makes the process unnecessarily complicated. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello there,

Thanks a lot for sharing your experience! We're happy to hear that you found Cookiebot by Usercentrics easy to set up and that it’s been running smoothly without much maintenance. It’s great to know the documentation helped make the process simpler too. We also appreciate your honest feedback about the platform separation — we understand that switching between accounts can be confusing, and we’re always looking for ways to make the experience more seamless.

Kind regrads,

The Usercentrics Cookiebot Team

AH
Axel H.
Director of Projects
Small-Business (50 or fewer emp.)
"Easy and Functional Integration"
4/5
What do you like best about Cookiebot by Usercentrics?

I like how Cookiebot by Usercentrics makes it easy for me to know which cookies to activate and which not to, which helps in managing my websites. Its ease of use and integration with tools like the Meta pixel are also positive aspects. I think it is easy to set up and very intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

In general, I think everything is fine, maybe include a more pleasant interface. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Axel,

Thank you for your review! We're glad Cookiebot makes cookie management easy for you and that the integration with tools like the Meta pixel has been smooth.

We appreciate your feedback on the interface - this is helpful input as we continue improving the experience.

Kind regards,

The Cookiebot CMP Team

Adrian N.
AN
Adrian N.
CEO & Founder
Small-Business (50 or fewer emp.)
"Rightfully the most popular CMP solution"
4/5
What do you like best about Cookiebot by Usercentrics?

Cookiebot adapted very quickly to the changes that were happening at lightning speed. What did I like most about it? The fact that all those complicated legal regulations, implementations, adjustments, etc. were easy peasy lemon squeezy with Cookiebot! Cookiebot had a simple, intuitive, and uncomplicated CMP control panel. The banner configuration was extremely simple and allowed you to immediately preview the actual appearance of the designed banner, and the most difficult part—the implementation—was easy to carry out thanks to the very comprehensive and extensive support, which not only included instructions but also answers to various questions. In summary, integrating Cookiebot with the website using Google Tag Manager was not a major problem. In terms of frequency, there were months when we carried out over several hundred implementations. Currently, unfortunately, the topic has quietened down a bit and there are significantly fewer implementations, so I visit the panel much less often, but there isn't a month when I'm not available on it. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

What I disliked most about Cookiebot was the change in the billing method—first, the number of subpages was changed, then, as expected, the prices followed suit, which in turn were adjusted after a short period of time to the new billing method, which was no longer based on subpages, but on the number of sessions, which are much more difficult to calculate. The old method allowed you to find out clearly, quickly, and transparently what the costs of implementing CMP would be. I'm glad that Cookiebot has returned to this, but these frequent changes have certainly caused the loss of many customers... Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hey Adrian,

Thank you for such a thoughtful and detailed review! We’re thrilled to hear that you found Cookiebot by Usercentrics easy to implement and manage, especially when handling large-scale deployments through Google Tag Manager. It’s great to know our documentation and support made the setup process smooth for you. We also truly appreciate your honesty about the pricing model changes; your feedback helps us better understand how these adjustments impact our users. We’re glad to hear that, despite the challenges, you recognize Cookiebot’s commitment to improving and staying reliable as a user-friendly CMP. Your feedback motivates us to keep enhancing the platform for all our users.

Kind regards,

The Usercentrics Cookiebot Team

Jānis E.
JE
Jānis E.
Off-ice official
Mid-Market (51-1000 emp.)
"Reliable tool for GDPR compliance across multiple websites"
4.5/5
What do you like best about Cookiebot by Usercentrics?

Cookiebot makes it easy to ensure GDPR and ePrivacy compliance across multiple domains and languages. The automatic cookie scan is accurate, and the consent banner is highly customizable to fit brand design. Integration with Google Tag Manager and other platforms is straightforward, which helps maintain data accuracy and compliance without extra effort from developers. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The admin interface could be more intuitive — managing several domains sometimes feels cumbersome. Reports are informative but could provide clearer summaries for management-level insights. Also, the pricing model scales quickly when adding multiple domains, which might not be ideal for large organizations. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Jānis,

Thank you for taking the time to share such a thoughtful review! It’s great to hear that Cookiebot helps you manage GDPR compliance efficiently across multiple domains and languages. We’re especially glad the automatic scanning and integrations are saving your teams time and effort. Your feedback about the admin interface, reporting, and pricing structure is very valuable as we continue to refine the experience for multi-domain users.

Kind regards,

The Usercentrics Cookiebot Team

Andreas L.
AL
Andreas L.
Small-Business (50 or fewer emp.)
"Simple integration, customizable design, and efficient setup"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics is easy to integrate and visually adaptable to the company's corporate design. I can easily integrate the color scheme with color codes, and the design of the popup window fits well into the overall concept. I also find it great that it requires little ongoing effort. With my existing basic knowledge, I was able to set it up easily and quickly. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Costs comparatively high Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Andreas,

Thank you for your review! We're glad the visual customization fits seamlessly into your corporate design and that the setup was quick and easy with minimal ongoing effort - that's exactly what we aim for.

We appreciate your feedback on pricing and thank you for sharing your experience.

Kind regards,

The Cookiebot CMP Team

Gürtan E.
GE
Gürtan E.
Manager E-commerce
Mid-Market (51-1000 emp.)
"Simple Cookie Management with User-Friendly Interface"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics works simply and quickly provides an overview of consent and tracking. It helps us to manage cookie consent correctly, clearly, and GDPR-compliantly. I also appreciate that it is organized and gives little hassle in terms of management. The initial installation was simple and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The settings and reports could sometimes be more user-friendly Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Gürtan,

Thank you for your review! We're glad Cookiebot is giving you a quick and clear overview of consent and tracking while keeping things GDPR-compliant and low-maintenance.

We appreciate your feedback on the settings and reports - usability is something we're always looking to improve, and this kind of input helps.

Kind regards,

The Cookiebot CMP Team