Rubén C.
RC
Rubén C.
Small-Business (50 or fewer emp.)
"Everything necessary to meet legal requirements"
4.5/5
What do you like best about Cookiebot by Usercentrics?

What I highlight most about Cookiebot by Usercentrics is the adaptability, customization possibilities, and the ease of adapting to all the countries of my website. It also allows me to comply with legal requirements at the cookie banner level, which is very useful for my business. Additionally, the initial setup was simple and quick. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

In terms of functionality, it's perfect for me, I would only improve the backend. I would like it to be more accessible/usable for the user, making it easier to make changes. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Rubén,

Thank you for your thoughtful feedback!

We’re glad to hear that Cookiebot’s adaptability, customization options, and support for different countries are helping you manage compliance effectively for your ecommerce business. It’s also great to know that the setup process was quick and straightforward for you.

We appreciate your feedback regarding the backend usability as well. Insights like yours are valuable as we continue working to improve the overall user experience and make managing configurations even more intuitive.

Thank you again for taking the time to share your experience.

Kind regards,

The Cookiebot CMP Team

Benjamin G.
BG
Benjamin G.
Mid-Market (51-1000 emp.)
"Simple Solution for website cookie compliance"
4.5/5
What do you like best about Cookiebot by Usercentrics?

Simplicity is at the heart of cookiebot. Subscribe, link up and relax in compliance. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Since many businesses don't hand out debit cards to employees, such as marketing managers, every year we have to create a virtual card, calculate the currency conversion from USD to GBP then re-upload. Would be easier on direct debit. Previously we had to put a contact request in to get an invoice to but this has since been made easier. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello there,

Thank you for your review! "Subscribe, link up and relax in compliance" is a great way to put it - we're glad Cookiebot keeps things simple for you.

We appreciate your feedback on payment methods. We understand the hassle of managing virtual cards and currency conversions annually, and it's good to hear that invoice access has at least improved. Your suggestion on direct debit is noted.

Kind regards,

The Cookiebot Team

Artur S.
AS
Artur S.
Markerting Manager
Small-Business (50 or fewer emp.)
"Brilliant Fit for My Webflow and Google Tag Manager Stack"
5/5
What do you like best about Cookiebot by Usercentrics?

Cookiebot is a brilliant solution in my tech stack, nested between Webflow, Google Tag Manager, and server-side. Analytics and advertising data are a real treasure for marketers, and Cookiebot handles this perfectly. I use it in every web project I create for clients. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Cookiebot is great as a tool, but limiting styling on websites to 50 pages should be free. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Artur,

Thank you for your review! It's great to hear that Cookiebot fits so well into your Webflow and GTM stack - and that you trust it across all your client projects.

We appreciate your feedback on styling and pricing. If you'd like to explore customization options for your setup, feel free to reach out to our team at support@cookiebot.com.

Kind regards,

The Cookiebot CMP Team

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Easy Setup and KPI Reporting That Boosts Cookie Acceptance Rates"
5/5
What do you like best about Cookiebot by Usercentrics?

Easy set up and the KPI reporting, helping to increase cookie acceptance rates. The performance charts and reports are very helpful and it all comes at a reasonable price as well as easy to follow onboarding guides and step-by-step documentation that even someone inexperienced can follow. Intuitive suggestions by bots are also helpful. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing much to dislike. Could perhaps have clearer dashboard that were easier to integrate with and a bit more customizable. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello there,

Thank you for your review! We're glad the KPI reporting and performance charts are helping you boost cookie acceptance rates and understand how much of your traffic is trackable - that's a valuable insight. It's also great to hear the onboarding guides and documentation made getting started easy.

We appreciate your feedback on the dashboard and customization, this helps us know where to improve.

Kind regards,

The Cookiebot CMP Team

Fridtjof B.
FB
Fridtjof B.
CEO
Small-Business (50 or fewer emp.)
"Effortless Compliance, But Expensive for Multiple Domains"
4/5
What do you like best about Cookiebot by Usercentrics?

I really appreciate that Cookiebot by Usercentrics helps us comply with EU regulations. It's pretty easy to set up, which is always a plus for our team. The cookie classification feature works well too. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I don't like that there's no discount for having more than one domain. We have 4 domains with Cookiebot by Usercentrics, and it has become pretty expensive. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics
Edit edit

Hello Fridtjof,

Thank you for sharing your experience and for highlighting both the ease of setup and the value Cookiebot brings to your compliance efforts in the EU.

We understand your concerns about pricing for multiple domains - our pricing model is based on the number of domains and pages scanned, and we know this can add up for organizations managing several sites.

Of course, if you’d like to discuss your setup our support team is here to help!

Kind regards,

The Cookiebot CMP Team

See how Cookiebot by Usercentrics improved
Mark d.
MD
Mark d.
P
Small-Business (50 or fewer emp.)
"Cookie Management Made Effortless"
5/5
What do you like best about Cookiebot by Usercentrics?

Yes, actually I don't have to do anything at all. Once installed, it just runs well. What is very valuable is that I can completely customize it with our brand. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Mark,

Thank you for your feedback! We’re glad to hear that Cookiebot works well for your multi-site setup and meets your needs without any major drawbacks. It’s great to know that it helps you stay GDPR-compliant in a straightforward way. We appreciate you taking the time to share your experience.

Kind regards,

The Usercentrics Cookiebot Team

Hana K.
HK
Hana K.
Founder
Small-Business (50 or fewer emp.)
"Effortless Compliance with Intuitive Setup"
5/5
What do you like best about Cookiebot by Usercentrics?

I use Cookiebot by Usercentrics to set up a consent banner on my website and to manage consent, which helps me stay compliant. I love the easy setup and the ability to customize the banner design. The pricing is clear too. The admin panel is easy to navigate around. It offers many features, from banner design to handling geographical differences in compliance. Switching to Cookiebot by Usercentrics brought more features and the reassurance of using a well-known brand. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I haven't come across any major drawbacks so far. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Hana,

Thank you for your review! We're happy to hear that the setup, banner customization, and admin panel are working well for you. Managing geo-specific compliance requirements can be complex, so it's great to know those features are making a real difference.

It's especially good to hear that Cookiebot helps you stay compliant without needing to dive deep into the technicalities of privacy regulations - that's exactly what we aim for.

Thank you for your trust in our platform!

Kind regards,

The Cookiebot CMP Team

Rosario D.
RD
Rosario D.
Chief Operating Officer (COO) & e-Commerce Manager
Small-Business (50 or fewer emp.)
"Easy Integration, High Consent Management"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I really appreciate how Cookiebot by Usercentrics integrates easily and works well. The integration is smooth and essential for my e-commerce, as I cannot afford complications that slow down the purchasing process. Furthermore, the installation with Google Tag Manager is really simple and fast, taking only a few minutes. The initial setup was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

perhaps the graphic customization. Make it easier to customize the graphics of the popup to give consent. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Rosario,

Thank you for your review! We're glad the integration is smooth and doesn't interfere with your e-commerce purchasing flow - we know that's critical. It's also great to hear the GTM setup was quick and easy.

For more advanced banner customization, Cookiebot does support full HTML, CSS, and JS styling- this guide may be useful: https://support.cookiebot.com/hc/en-us/articles/360003921454-Can-I-build-my-own-fully-customized-cookie-consent-banner

Thank you for taking the time to share your experience!

Kind regards,

The Cookiebot CMP Team

Jo M.
JM
Jo M.
Head of Data & Technology
Small-Business (50 or fewer emp.)
"Simple, Easy-to-Use Tool with Smooth GTM Integration and Helpful Email Tips"
4/5
What do you like best about Cookiebot by Usercentrics?

Simple and easy to use, we integrated into GTM which made things a lot easier to connect up to our tags. Email comms are good also, giving hints and tips on how to improve. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I don't have a comment on what i dislike. the tool is fine for our needs and cost effective Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Jo,

Thank you for your positive feedback!

We’re glad to hear that Cookiebot has been easy to use and that the GTM integration has made implementation smoother for your team. It’s also great to know that our email communications and practical tips have been useful along the way.

We appreciate you taking the time to share your experience, and we’re pleased that Cookiebot is helping you stay compliant with ePrivacy and GDPR while fitting your needs effectively.

Kind regards,

The Cookiebot CMP Team

Maria C.
MC
Maria C.
Manager
Small-Business (50 or fewer emp.)
"Effortless Privacy Compliance with Cookiebot"
5/5
What do you like best about Cookiebot by Usercentrics?

When it's crucial to follow regulations about privacy but with a constant lack of time, I found the solution Cookiebot very easy to install on our website. We didn't have to reach out to support team because the interface is very user friendly and we didn't have any issues nor had any complaints from users visiting our website. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I didn't find any disadvantages in Cookiebot. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics
Edit edit

Hello Maria,

Thank you for sharing your experience! We’re glad to hear that Cookiebot was easy to install and fit well into a busy workflow, especially when privacy compliance needs to be handled efficiently. It’s great that the interface felt intuitive enough that you didn’t need to contact support and that your visitors had a smooth experience as well. We also appreciate you trusting Cookiebot early on when launching your website and are happy it met your expectations from the start.

Kind regards,

The Usercentrics Cookiebot Team