Verified User in Music
AM
Verified User in Music
Mid-Market (51-1000 emp.)
"Set it and forget it - so easy to use"
4/5
What do you like best about Cookiebot by Usercentrics?

The UI is really easy to navigate and find what is needed. It's easy to control the appearance of the Cookie banner too. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

We had a bit of an issue when trying to transfer our partner agency. Then there was some confusion about which login to use as there is the "old" one and the Manager. Even though I've tried to transfer over the account to the new dashboard, it hasn't worked. The support seems quite minimal. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello there,

thank you for you review! It's really good to hear the platform has been living up to its reputation for simplicity - and that configuring consent-before-browsing turned out to be as easy as it should be.

The account transfer and login situation you ran into is something we genuinely want to make right. If the transfer still isn't working, please don't hesitate to reach out - our team is happy to work through it with you personally: support@cookiebot.com

Kind regards,

The Cookiebot CMP Team

Dávid B.
DB
Dávid B.
PPC Manager
Small-Business (50 or fewer emp.)
"Easy Google Tag Manager Integration and Excellent Support"
4.5/5
What do you like best about Cookiebot by Usercentrics?

Easy to integrate with Google Tag Manager, manages regions very nicely, easy to configure bothe the technical and the UI/UX elements. Support (as a Cookiebot partner) has always benn excellent, fast and quick solutions. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The pricing is a bit steep in my opinion. It is very easy to run into high fees when adding the banner to ecommerce stores with thousands of products. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello David,

Thank you for taking the time to share such a detailed review. It's great to hear that the Google Tag Manager integration, regional configuration, and both the technical and UI/UX setup have been working smoothly for you - and we're glad the partner support experience has been fast and effective.

We also appreciate your honest feedback on pricing, particularly around ecommerce stores with large product catalogs. We understand that session or page view volume can add up quickly in those environments, and your input is the kind of feedback that helps us evaluate how our plans serve different use cases.

Our team is always happy to help if you have any questions.

Kind regards,

The Cookiebot CMP Team

Lars S.
LS
Lars S.
Growth Director
Computer Software
Mid-Market (51-1000 emp.)
"It Just Works: Simple Multi-Site Setup and Valuable GTM Templates"
5/5
What do you like best about Cookiebot by Usercentrics?

It just works. That might sound simple, but it's really key to a product like theirs that you can easily get it to work and run as expected. We use it across multiple websites, so the way of handling that is also super nice and simple with their domain groups. Lastly, their Google Tag Manager templates are very valuable as that's our way of deploying their software. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I couldn't think of many. We've been using it since 2019 and have been happy with the software. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Lars,

Thank you for your review! We're glad that domain groups and the GTM templates have made managing consent across multiple websites easy for your team - simplicity and reliability are exactly what we aim for.

It's great to hear you've been with us since 2019 and are still happy with the product. Thank you for your long-standing trust in Cookiebot!

Kind regards,

The Cookiebot CMP Team

Demetrius M.
DM
Demetrius M.
Small-Business (50 or fewer emp.)
"Easy Setup and Valuable for Business Goals"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics enhances my experience by allowing the sharing of videos and images in our group work. It stands out for its ability to add media to the workforce, which is valuable because it helps us achieve our work goals. It's easy to set up and allows AI to create a website, which helps our customers know where and when to shop. The product suits our software needs well and supports my business efforts efficiently. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I find Cookiebot by Usercentrics not responding to feedback, which is something I hoped it would do better. Also, putting the chart on the marketplace didn't work out for me, and I think it would be improved by adding merchandise to the chart. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Demetrius,

Thank you for taking the time to share your experience. We're glad to hear setup has been smooth and that Cookiebot is supporting your data collection needs.

Some of the features you mentioned like sharing media in group work, building a website with AI, and adding merchandise to a marketplace chart sound like they may be part of the a website building platform (for example Wix, our partner) rather than Cookiebot. Could you confirm whether that's the case?

Cookiebot handles cookie consent and compliance, so if any of those features aren't behaving as expected, the website platform would be best placed to help. That said, if you have any questions specifically about Cookiebot, we're happy to assist!

Kind regards,

The Cookiebot Team

See how Cookiebot by Usercentrics improved
Akash K.
AK
Akash K.
Financial planning and Analysis
Insurance
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Consent Management and Customization"
4.5/5
What do you like best about Cookiebot by Usercentrics?

I like Cookiebot by Usercentrics because it offers an easy setup and customization with powerful features. It allows me to get started quickly with a pre-built template or take advantage of extensive customization options, making it easy to match my branding and provide my audience with key information to build trust and achieve legal compliance. I find it very easy to configure and use, in contrast to other products like OneTrust which required lots of complex training. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I hope more languages will be added in future. Some regional languages in India would be helpful. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Akash,

Thank you for your review! We're glad the setup and customization options are working well for you, and it's great to hear Cookiebot feels easy to configure compared to other solutions.

We appreciate your feedback on language availability - additional regional languages are a valuable suggestion.

Kind regards,

The Cookiebot CMP Team

Mark A.
MA
Mark A.
Mid-Market (51-1000 emp.)
"User-Friendly with Google Tag Manager Integration"
3.5/5
What do you like best about Cookiebot by Usercentrics?

I find Cookiebot by Usercentrics quite simple to use once it's set up. The direct integration with Google Tag Manager is brilliant. Once I got the hang of the regional settings, it became fairly straightforward to use and it's also nice that it's easy to style/brand. The direct integration with Google Tag Manager makes it very straightforward to ensure that tags only fire when the user has given the correct consent. It's definitely a simpler method compared to our previous custom implementation, allowing us to set the levels of access for different scripts and tags on our site. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

I think it probably could do with better analytics. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hi Mark,

Thank you for your review! It's great to hear that Cookiebot has simplified your consent management workflow compared to your previous custom implementation.

We also appreciate your feedback on analytics; it's a fair point, and this kind of input genuinely helps shape where we focus our efforts. We're sharing this with our product team.

If you ever have questions or want to explore what's currently available in your dashboard, our support team is happy to help.

Kind regards,

The Cookiebot CMP Team

See how Cookiebot by Usercentrics improved
KC
Kirsten C.
Communications Manager
Small-Business (50 or fewer emp.)
"Great tool and customer service - highly recommend"
5/5
What do you like best about Cookiebot by Usercentrics?

I like that Cookiebot by Usercentrics is so easy to use and not complicated at all, which is important for our small team without extensive technical expertise. It meets all our needs and have never had an issue. I appreciate the customer service, especially when we first signed up; a representative kindly gave us a discount because we are a non-profit CIC, which helped us allocate our limited resources better. The initial setup was very easy to follow, and I am happy with the customer service and price. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

Nothing, we are very happy with the service. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Kirsten,

Thank you for sharing your experience and for highlighting how easy Cookiebot by Usercentrics has been for your team to implement and manage.

We're especially glad to hear that our customer service and nonprofit discount made a positive difference for your organization! Supporting teams of all sizes and technical backgrounds is important to us, and we're happy the setup process and ongoing service have met your needs.

If you ever have questions or need further guidance, our support team is always here to help.

Kind regards,

The Cookiebot CMP Team

See how Cookiebot by Usercentrics improved
Giedre R.
GR
Giedre R.
Small-Business (50 or fewer emp.)
"Efficient Cookie Management with Customization, Needs Better Cookie Attribution"
4/5
What do you like best about Cookiebot by Usercentrics?

I use Cookiebot by Usercentrics as a cookie management tool for our website, and I like that it is quite easy to use. Most of the work can be done without a specific technical background. I also appreciate the layout customization feature, which allows the cookie management banner to look like a part of the website. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

We keep having issues with scan reports. Some of the cookies are not automatically attributed correctly and a report with a note that prior consent is not fully enabled returns. The current price is rather high for one website. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Giedre,

Thank you for your review! We're glad the platform is easy to use without a technical background and that the layout customization helps the banner blend seamlessly into your website.

We understand the frustration with cookie attribution in scan reports - if you'd like our team to take a closer look at the specific issues you're seeing, feel free to reach out at support@cookiebot.com. We appreciate your feedback on pricing as well.

Kind regards,

The Cookiebot CMP Team

Bence N.
BN
Bence N.
Co-Founder, CTO
Small-Business (50 or fewer emp.)
"Reliable Consent Control and Easy Google Tag Manager Integration"
4/5
What do you like best about Cookiebot by Usercentrics?

What we like best about Cookiebot by Usercentrics is its reliable consent control and easy integration with tools like Google Tag Manager, which makes GDPR compliance straightforward without overcomplicating the setup. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The biggest drawback of Cookiebot by Usercentrics, in my view, is that its pricing is relatively high compared with alternatives, which can be a particular concern for smaller projects. Review collected by and hosted on G2.com.

Response from Pascale Comaty of Cookiebot by Usercentrics

Hello Bence,

Thank you for taking the time to share this review.

It's great to hear that consent control and the Google Tag Manager integration have made GDPR compliance straightforward for your setup - that's exactly what we aim for.

We also hear you on pricing, and we understand it's a real consideration, especially for smaller projects. If you haven't already, our support team is happy to walk you through available plan options to make sure you're on the best fit for your needs.

Kind regards,

The Cookiebot CMP Team

JC
Jose C.
Communications Specialist
Enterprise (> 1000 emp.)
"Effortless Compliance with Easy Setup"
5/5
What do you like best about Cookiebot by Usercentrics?

I like the easy-to-implement, low-code process of Cookiebot by Usercentrics, along with their generous free tier, which allowed us to later transition to a paid tier as we proved the application met our needs. I appreciate how easy it is to adjust settings without the need for extensive coding. I also like that it's very much a set it and forget it application, requiring no regular maintenance. Additionally, the initial setup was very easy, which was a secondary reason we selected the application, with price being the primary factor. Review collected by and hosted on G2.com.

What do you dislike about Cookiebot by Usercentrics?

The free tier was limited and like everything, prices continue to rise. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Cookiebot by Usercentrics

Hello Jose,

Thank you for your review! It's great to hear that the low-code setup and minimal maintenance are working well for your team - we're glad the free tier gave you the space to test before committing.

We appreciate your feedback on pricing. If you ever have questions about your plan or need help optimizing your setup, our support team is happy to assist at support@cookiebot.com.

Kind regards,

The Cookiebot CMP Team