--- title: Cookiebot by Usercentrics Reviews meta_title: 'Cookiebot by Usercentrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 180 reviews by the users' company size, role or industry to find out how Cookiebot by Usercentrics works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 180 scale: '5' date_modified: '2026-08-14' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Cookiebot by Usercentrics Reviews **Vendor:** Usercentrics **Category:** [Cookie Tracking Software](https://www.g2.com/categories/cookie-tracking) **Average Rating:** 4.2/5.0 **Total Reviews:** 180 ## About Cookiebot by Usercentrics Usercentrics Cookiebot CMP is a powerful, easy-to-use solution for achieving website compliance with global data privacy laws. Built on patented scanning technology, Usercentrics Cookiebot CMP automatically detects and controls all cookies and trackers on your site - enabling transparency, consent-based data usage, and regulatory alignment. A Google-Certified CMP and recipient of Google’s Gold Tier certification, Usercentrics Cookiebot CMP integrates seamlessly with Google Consent Mode and supports TCF 2.2, helping publishers and advertisers run compliant advertising and analytics in the EU/EEA, UK, and Switzerland. By meeting Google’s Consent Mode v2 requirements, you can maintain uninterrupted ad delivery, conversion tracking, and analytics performance, even as privacy regulations evolve. Usercentrics Cookiebot CMP is designed for ease of use across technical and non-technical teams. It automates and simplifies complex privacy workflows, making it a go-to solution for businesses seeking scalable, trusted compliance. With over 2,3 million websites and apps using Cookiebot CMP and cookie banners displayed in more than 60 languages, we process over 7 billion user consents every month—empowering businesses worldwide to build privacy-first digital experiences. With Usercentrics Cookiebot CMP, you can: - Achieve compliance with major global regulations including the GDPR/ePrivacy, CCPA/CPRA, LGPD and more. - Automatically collect, signal, and securely store user consent data. - Integrate easily with leading CMS platforms. - Connect with tools like GA4, Google Ads, gtag, and Google Tag Manager using Consent Mode v2 to prepare for post-cookie marketing. - Protect your brand from privacy violations and reinforce customer trust. - Maintain full control of design while delivering a clean, localized, and user-friendly banner experience. - Continue serving targeted ads across digital platforms with TCF 2.2 compatibility. - Use real-time analytics data to monitor the performance of your CMP How it Works Usercentrics Cookiebot CMP scans your website to detect all cookies and tracking technologies (data processing services) in use. Our automated banner population feature and auto-blocking allow you to automatically block all services until the user provides consent via a fully customizable banner—ensuring data is only activated with user permission. Whether you begin with Usercentrics Cookiebot CMP or Usercentrics, all new CMP accounts are created in the Usercentrics Admin Interface, giving you access to enhanced automation, customization, and analytics features—while keeping the core functionality you know and trust. We’ve designed this new generation of consent management to support your growth, efficiency, and compliance in a privacy-first world. Join thousands of businesses safeguarding user privacy and elevating their brand integrity with Usercentrics Cookiebot CMP. Start 14-day trial now at cookiebot.com ## Cookiebot by Usercentrics Pros & Cons **What users like:** - Users find **Cookiebot's ease of use** exceptional, with quick setup and friendly customer support enhancing their experience. (24 reviews) - Users appreciate the **easy implementation** of Cookiebot, finding the setup process quick and straightforward. (18 reviews) - Users appreciate the **easy setup** of Cookiebot, allowing for quick implementation and legal compliance without technical skills. (15 reviews) - Users find Cookiebot's **ease of use and setup** highly beneficial for creating adaptable cookie banners quickly. (13 reviews) - Users value the **friendly and helpful customer support** of Cookiebot, enhancing their overall experience during frequent use. (13 reviews) - Customization (12 reviews) - GDPR Compliance (12 reviews) - Users find Cookiebot by Usercentrics to be **very easy to set up and configure** , enhancing their overall experience. (12 reviews) - Easy Integrations (11 reviews) - User Interface (10 reviews) **What users dislike:** - Users find **Cookiebot's confusing infrastructure** leads to difficulties and a lack of clarity in usage and pricing. (10 reviews) - Users note the **expensive pricing model** of Cookiebot, particularly for high-traffic websites and multiple domains. (10 reviews) - Users find the **interface issues** frustrating, as it is not user-friendly and has confusing elements. (8 reviews) - Users express disappointment with **slow customer support** , often facing long response times and unhelpful suggestions. (5 reviews) - Users find the **interface design poor** , making navigation and cookie categorization challenging and less intuitive. (5 reviews) - Users face **learning difficulties** due to confusing logins and inconsistent documentation across Cookiebot and Usercentrics. (4 reviews) - Limited Customization (4 reviews) - Limited Domains (4 reviews) - Subscription Limitations (4 reviews) - Users face challenges with the **inflexibility of the consent banner** , making customization difficult for non-technical users. (3 reviews) ## Cookiebot by Usercentrics Reviews ### 1. Decent CMP, but poor support and expensive scaling **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Cookiebot by Usercentrics?** Cookiebot is relatively easy to implement, especially when using Google Tag Manager. The initial setup doesn’t require deep technical knowledge, and the automatic cookie scanning and categorization are helpful for maintaining compliance without having to manually track every script. I also appreciate that it integrates with major platforms and frameworks out of the box, making it a solid option for getting a consent management system running quickly. **What do you dislike about Cookiebot by Usercentrics?** The UI feels outdated, and as a long-time customer, I’m still stuck on an older version of the platform with no upgrade path in sight — which makes the growing subscription fees hard to justify. Logging in can be confusing, as there seem to be multiple platform versions still in use. Support is another weak point: response times are slow (typically 3–5 business days), and the replies I’ve received often suggest basic workarounds I had already considered, rather than offering any satisfying or long-term solutions. The pricing model is also a major issue — especially if you have a cross-domain or multi-language setup, since each domain or subdomain is billed separately, even when they share the same cookies. It would be helpful if Cookiebot allowed more control over scan frequency, especially for websites with a stable cookie setup where monthly scans aren’t necessary. Since pricing is tied to the number of pages scanned, allowing users to reduce scan frequency could be a simple way to manage costs on stable sites where cookies rarely change. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Cookiebot helps me stay compliant with GDPR by managing cookie consent automatically. It detects and categorizes cookies, saving me time and reducing compliance risks. It also handles consent logging and regional settings, which is useful for my multi-region sites. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for sharing such a detailed review! We’re glad to hear Cookiebot’s easy setup, GTM integration, and automated scanning are helping you save time and stay compliant across regions. We also truly appreciate your candid feedback on the UI, pricing, and support experience - this kind of input is invaluable for us to keep improving. Your insights highlight both the strengths and the areas we need to refine, and we take them seriously. Thank you for being a long-time customer and for trusting Cookiebot with your compliance needs! Kind regards, The Usercentrics Cookiebot Team ### 2. Cookiebot is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier T. | Marketing agency owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Cookiebot by Usercentrics?** Generally, Cookiebot is the best CMP I have used thus far, so even though I will list disadvantages as well, it's still the best product on the market in my opinion. What do I like most about it? The user interface, which is modern and attractive. When something is beautiful, you want to use it a lot more, and Cookiebot is beautiful. For someone who deeply cares about user privacy and complying with the applicable laws, I really appreciate the value Cookiebot brings — being compliant is easy and enjoyable to set up. Ease of integration with Google Tag Manager is superb. Additionally, there's great documentation both from the Cookiebot team itself and from YouTubers in the industry. All of this makes the learning curve smooth and encourages you to go back to Cookiebot for all your projects. **What do you dislike about Cookiebot by Usercentrics?** Certain parts about Cookiebot can be confusing, especially if you're new to the product. The relationship between Cookiebot and Usercentrics and how all the different UIs connect is not clear. I would love to see the company focus on one UI – the new Cookiebot UI. It's beautiful, easy to set up, and intuitive. I like the Usercentrics UI less. Additionally, this complicated infrastructure leads to confusion for me and my clients. Sometimes, they have problems logging in – they end up logged into a different product. Due to the pricing A/B tests conducted by Cookiebot, it's sometimes unclear how much you will pay for the service, because you see a different pricing table on the website than the one you're subject to. You need to contact support to receive your specific pricing. Sometimes, I want my clients to set up a Cookiebot account, but they are forced to create a Usercentrics account through redirects. Sometimes, I'm reading documentation, trying to learn how to implement a feature, and then I find out that this documentation refers to a different product in the company's family. Product-wise, I would like the Cookie Declaration to be more mobile-friendly, especially the tables. I would recommend revisiting this feature and refining the media queries for mobile screens. It's also essential to be able to change the email address owning a Cookiebot account. I needed this many times and it's not possible. Overall, Cookiebot is a fantastic product and likely a wonderful business, as I come back to it over and over again and never unsubscribe. If they solve these pain points, this will be a unicorn. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** It helps me - identify and categorize all cookies present on my website - collect consent from visitors - fire Google Tag Manager tags in a GDPR-compliant way - showcase Cookie Declaration embed on my website **Official Response from Hanna Sternkopf:** > Hello Xavier, thank you so much for your detailed and thoughtful feedback! We're thrilled to hear that you find Cookiebot CMP to be the best CMP you've used and that the UI and integration with GTM are serving you well. We truly appreciate your insights on areas for improvement, these are valuable points, and we're actively working to streamline the user experience across our platforms. Thanks again for your support. Kind regards, The Usercentrics Cookiebot Team ### 3. Reliable and compliant consent management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Cookiebot by Usercentrics?** What I appreciate most about Cookiebot is that it fully meets the high standards we have as an ISO 27001 certified company. It gives us strong confidence in our GDPR compliance and provides an overall easy-to-administer solution that integrates well into our processes. The option to brand and customize the cookie banner is very helpful, as it allows us to keep a consistent user experience across our digital platforms. Overall, it strikes a good balance between compliance and usability. **What do you dislike about Cookiebot by Usercentrics?** While the product works well, I find that the administrator interface could be more intuitive. It sometimes takes extra steps to locate and manage certain settings. I would also appreciate even more assistance with the classification of cookies, both during the initial setup and as an ongoing process. These improvements would further enhance efficiency and reduce the manual effort required. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Cookiebot helps us ensure GDPR compliance, which is critical for us as an ISO 27001 certified company. It solves the challenge of managing user consent in a transparent and structured way, while automatically handling updates to cookie classifications. **Official Response from Hanna Sternkopf:** > Hey there, Thank you for your thoughtful review! We’re glad to hear that Cookiebot by Usercentrics supports your high compliance standards and fits well into your ISO 27001 processes. It’s great that you find the customization and usability helpful for maintaining a consistent user experience. Your feedback about the admin interface and cookie classification is very valuable - we’re always working to make these areas more intuitive and efficient. We truly appreciate you taking the time to share your experience! Kind regards, The Usercentrics Cookiebot Team ### 4. Everything you need to know **Rating:** 5.0/5.0 stars **Reviewed by:** Amin R. | Geschäftsführung, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Cookiebot by Usercentrics?** I had no experience with cookie banners before, and this was my first website, but I must say with the help of Cookiebot, it was a lot easier than I originally thought. I thought this project was going to last for weeks until I found Cookiebot. It's super simple to set up, not too expensive, and you can even use a free version if that's enough for you. Plus, you have various design options, which is even better. All in all, I'm super satisfied with Cookiebot. **What do you dislike about Cookiebot by Usercentrics?** I had to buy the premium version to display a working cookie banner since my mobile version website cookie banner was only working when the design is set to top banner. Otherwise, it would display somewhere in the middle of the website, which was suboptimal. It would be more transparent of the dev team if they included some of the designs in the free edition for technical cases like mine. Otherwise, it's completely fine that the other designs are only available in the premium package since it's not a must-have. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** GDPR is very strict in Austria. Cookiebot makes it incredibly easy. **Official Response from Review Platforms:** > Hi Amin, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. Transparency and usability are very important to us, so we’ll be sure to share your feedback with our development team for future improvements. If you ever need assistance or have any suggestions, feel free to reach out—we're here to help! Kind regards, The Usercentrics CookieBot Team ### 5. Good solutio to ensure compliance and CoMov2 **Rating:** 4.0/5.0 stars **Reviewed by:** Teun v. | Digital Marketeer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Cookiebot by Usercentrics?** "I’ve been using Cookiebot for a while now, and I must say, it has completely transformed how we handle cookies and user privacy on our website. The platform is incredibly user-friendly, making it easy to implement and manage cookie consent in compliance with GDPR and other privacy regulations. The customization options allow us to tailor the banner to fit seamlessly into our website's design, and the automatic cookie scanning feature ensures that we’re always up to date with any new cookies that might appear. Overall, Cookiebot has been an essential tool for maintaining our website’s legal compliance while ensuring a smooth, non-intrusive experience for our users. I highly recommend it to any business looking for a reliable and efficient solution for cookie consent management." **What do you dislike about Cookiebot by Usercentrics?** A major drawback of Cookiebot is the rigidity of the banner. Despite the customization options, the default setup remains quite inflexible and can feel somewhat intrusive for users. For businesses that place a lot of importance on the visual aspect of their website, it can be difficult to align the banner seamlessly with the rest of the design. Additionally, while the automatic cookie scanning feature is helpful, it doesn't always provide the most detailed control over specific cookies, which can sometimes lead to inaccuracies in the reports. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Usercentrics and Cookiebot CMP solve the problem of ensuring compliance with privacy regulations like GDPR and CCPA by automating the process of obtaining cookie consent from users. This benefits me by saving time on manual compliance tasks, ensuring legal protection, and providing transparency to users about their data. The customizable banners help maintain a good user experience while staying compliant, and the detailed reports make tracking consent easier. **Official Response from Review Platforms:** > Hi Teun, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We also really appreciate your feedback about the banner flexibility and cookie scanning. We understand how important it is for businesses to have full control over the look and feel of their site. Your input helps us improve, and we’re always working on making our solution even better. If you ever need any support or have more suggestions, don’t hesitate to reach out. Kind regards, The Usercentrics CookieBot Team ### 6. Customizable Panel and Excellent Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Cookiebot by Usercentrics?** Customizable panel and final display, great support team **What do you dislike about Cookiebot by Usercentrics?** Not very user friendly interface, difficult to know how to categorize cookies **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Ensuring the cookie policy is available and updated on our website **Official Response from Hanna Sternkopf:** > Hey there, Thank you for sharing your feedback! We're happy to hear that you value the customization options and had a great experience with our support team. Your input about the interface and cookie categorization is greatly appreciated - we’re always working to make the platform more intuitive. It’s great to know Cookiebot by Usercentrics helps you keep your website compliant and up to date. Kind regards, The Usercentrics Cookiebot Team ### 7. Cookie consent made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Petteri J. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Cookiebot by Usercentrics?** Cookiebot is fairly straightforward to implement and has a good support center. **What do you dislike about Cookiebot by Usercentrics?** There are two separate logins for Usercentrics and cookiebot, which makes things confusing at times. Their support center/blog also have older articles with slightly conflicting info on e.g. deployment. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Straightforward user consent management. **Official Response from Hanna Sternkopf:** > Hello Petteri, thank you for your review! We're glad you found Cookiebot CMP straightforward to implement and that our support center has been helpful. We appreciate your feedback about the separate logins and the state of the support content—this is valuable insight, and we’re continuously working to improve clarity and user experience. Thanks again for your support! Kind regards, The Usercentrics Cookiebot Team ### 8. Very good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Tiago S. | Marketeer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Cookiebot by Usercentrics?** The implementation on the website is very easy, and all the necessary information is available throughout the site. Usercentrics' Cookiebot handles the entire process, and the pricing is very competitive compared to the competition. **What do you dislike about Cookiebot by Usercentrics?** Some cookies are difficult to understand, and sometimes it’s hard to determine their origin. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Google's Consent Mode is mandatory in the European Union, and this is the perfect product to implement on our website. **Official Response from Review Platforms:** > Hi Tiago, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We appreciate your feedback regarding cookie origin and understanding them. We’re always working to improve clarity and ease of use, so your input is valuable as we continue refining the platform. If you have any other questions or suggestions, feel free to reach out—we’re always here to assist you! Kind regards, The Usercentrics CookieBot Team ### 9. Makes a complicated process more simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Cookiebot by Usercentrics?** The ease of installation and how there are a lot of resources to help with implementation. The data we receive back is solid too and gives us confidence in our analysis. **What do you dislike about Cookiebot by Usercentrics?** Nothing about the tool itself, but Usercentrics seem to have Cookiebot under multiple brands/domains which makes it confusing currently when first making sure you have the right one. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** It solves our cookie consent under GDPR laws and ensures we can still record the data we need as a marketing department **Official Response from Hanna Sternkopf:** > Hello, Thank you for your positive feedback! We're glad to hear that the ease of installation and the helpful resources made the implementation process smoother for you. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Cookiebot Team ### 10. A good option for implementing website cookies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Cookiebot by Usercentrics?** I like the report-sending feature. They were very open about the details of the trial period. **What do you dislike about Cookiebot by Usercentrics?** It could be made more user-friendly about implementing cookies - maybe adding a 'beginner integration' feature. **What problems is Cookiebot by Usercentrics solving and how is that benefiting you?** Maintaining compliance, which assists in our Google Ads performance. **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We also appreciate your suggestion regarding a more beginner-friendly integration process. We understand that implementing cookies can be complex, and we’re always looking for ways to improve usability. Your feedback is valuable, and we’ll share it with our team for future enhancements. It’s great to hear that Cookiebot CMP is helping you maintain compliance and optimize your Google Ads performance. If you ever need assistance, feel free to reach out—we’re happy to help! Kind regards, The Usercentrics CookieBot Team ## Cookiebot by Usercentrics Discussions - [What is Cookiebot by Usercentrics used for?](https://www.g2.com/discussions/what-is-cookiebot-by-usercentrics-used-for) - [Is Cookiebot GDPR compliant?](https://www.g2.com/discussions/is-cookiebot-gdpr-compliant) - [How does cookie bot work?](https://www.g2.com/discussions/how-does-cookie-bot-work) - [What is cookie management software?](https://www.g2.com/discussions/what-is-cookie-management-software) - [View Cookiebot by Usercentrics pricing details and edition comparison](https://www.g2.com/products/cookiebot-by-usercentrics/reviews?filters%5Bsentiment_snippet%5D=1818293&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A17%3A01+-0500&secure%5Bsession_id%5D=772aaf49-95cc-4658-a835-1162ac6eba4e&secure%5Btoken%5D=200f6bb4e98740c9b72126238b8c2428e7b34792d755964805da7aaa4bc22593&format=llm_user) ## Cookiebot by Usercentrics Integrations - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Cookiebot by Usercentrics Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Functionality** - Auto scans - Auto privacy policy update - Cookie notice report - Easy installation - Reporting ## Top Cookiebot by Usercentrics Alternatives - [CookieYes](https://www.g2.com/products/cookieyes/reviews) - 4.8/5.0 (299 reviews) - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [iubenda](https://www.g2.com/products/iubenda/reviews) - 4.4/5.0 (52 reviews)