Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Cookies, clear, complaint, and convenient!"
5/5
What do you like best about Cookie Information?

I appreciate Cookie Information's thoroughness in managing all aspects of cookie consent.

The software is reliable, ensuring our website complies with the latest regulations. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

The only minor issue was that it took a while to understand the extent of its functionalities fully. However, their detailed guidance and help center helped me out a lot. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Automatically collect and store user consent.

It's been invaluable in maintaining legal compliance and enhancing our website's user experience by providing transparency. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Thank you for your kind words, and we are grateful for your rating. We do our best to keep the Support Center up to date, so you can get answers to (most of) your questions directly there. And for more specific questions or additional clarifications, we are, as always, more than happy to chat!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable solution for managing Cookies consents"
5/5
What do you like best about Cookie Information?

It makes our lives easier when it comes to compliance and respecting the regulations. The software is easy to implement and use, and the communication with them has always been smooth. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Nothing comes to mind. If there is anything I dislike about cookies in the future,I will write a review on it.

. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Peace of mind- we know we are compliant and that's a great benefits. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Thank you very much for your feedback!

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Seamless integration & useful tool"
4/5
What do you like best about Cookie Information?

Easy to implement on our Wordpress site, takes the pain out of cookie management Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Can't think of any downsides, does what we need it to do Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Takes the pain from our cookie management on our Wordpress site Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Thank you for your feedback!

It's wonderful to hear that our solution was easy to implement on your WordPress site and is effectively easing your cookie management process. We're committed to keep delivering what you need and continue to exceed your expectations. Thank you for sharing your experience!

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Adaptive to Change"
3/5
What do you like best about Cookie Information?

With the ever-changing need for privacy where data is the centre, updates are made regularly to stay ahead. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

The UI can be made more colourful since the concept of the product is a bit on the serious side. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Since technology companies are complaint and have to follow the cookie guidelines, it helps us achive compliance. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Thank you for your feedback!

We're grateful to be a key part of your compliance journey. Your suggestion on enhancing the UI with more color is noted; it's feedback like yours that helps us refine our user experience. We'll certainly look into it!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Efficient tool"
4/5
What do you like best about Cookie Information?

It's an easy to use tool that boasts an array of useful features to help you. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

The interface, I think it could be easier to read. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Our cookie consent popup and how we then handle it together with GTM. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hey there,

Thanks so much for sharing your thoughts. It's fantastic to hear that you're finding our tool easy to use and that the array of features is helpful. That's precisely what we aim for!

We hear you about the interface, and your feedback is super valuable to us. We're always looking to make improvements and putting your point about readability at the top of our list.

We're happy to hear that our tool is helping manage your cookie consent popup and handling it with GTM. That's a core part of our process - making cookie management simple and efficient.

Thanks again for taking the time to share your feedback!

PH
Patrick H.
Mid-Market (51-1000 emp.)
"Great support, average auto-block"
4/5
What do you like best about Cookie Information?

Their support are amazing, always precise, fast, understandable and most important actionable answers to questions. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Their auto-blocking feature does not always work as it should in my opinion. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Providing a clean and nicely looking cookie pop-up and keepting track of our consents. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hi Patrick,

Thank you for taking the time to share your feedback. We're happy to hear we've been able to help you get a visually pleasing cookie banner, and we are glad to hear that you have had a positive experience with our customer support team!

We're sorry to hear about your experience with the auto-blocking feature. We're continuously improving our platform; your feedback is valuable and will be attended to.

TA
Trine A.
Small-Business (50 or fewer emp.)
"CookieInformation is not only a solution but also a way to get great expertise."
5/5
What do you like best about Cookie Information?

Cookie Information gives personal help with compliance and support to set up the right solution for you.

You can contact their experts who can help you with compliance knowledge and what is right for you to do. Furthermore, they know which banner performs the best so you can both become compliant and use the suitable banner in terms of UX and in terms of getting the best conversion. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

It requires a bit of technical knowledge to implement the solution. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

They helped me become cookie compliant and understand what I needed to be aware of. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hi Trine,

Thank you for your kind words! We're thrilled to hear that you've found the personal assistance and expertise by us valuable. Our aim is not only to offer a compliance solution but also to ensure that our customers receive the support and knowledge they need, and it's nice to hear we've succeeded in doing this for you!

We understand that implementing our solution may require some technical know-how, and we apologize for any challenges you've faced. We're constantly working to improve our implementation process and provide resources to make it easier for everyone. Your feedback is important to us, and we'll certainly consider it as we enhance our user experience and support materials.

We're delighted to have been able to assist you in becoming compliant and providing you with the necessary knowledge!

SK
Søren K.
Enterprise (> 1000 emp.)
"Good and easy to use solution"
5/5
What do you like best about Cookie Information?

It integrates well with GTM and the usability is great. Also, their support is excellent and they help find the best solutions for you. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Cost money, and it requires some technical skills to set up and integrate with other tag services, but this is the same for all vendors/ solutions. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Insures GDPR compliance Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hi Søren,

Thank you for sharing your feedback. We're thrilled to hear that you love how well it integrates with Google Tag Manager and that you've found the overall usability good. Our team is dedicated to providing excellent support and finding the best solutions for our customers, and it's great to hear we've been able to do this for you.

We understand that cost and the need for technical skills to set up and integrate with other tag services can be a concern. We strive to continuously improve the platform and evaluate our pricing so we can offer the best value for your investment. We appreciate your understanding that this is a common challenge across vendors and solutions in our industry.

KH
Katrine H.
Mid-Market (51-1000 emp.)
"Easy to keep up to date with being GDPR compliant"
4.5/5
What do you like best about Cookie Information?

Easy to understand platform and suggestions. Straight forward editing and publishing changes. Fast and friendly chat support. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

It can sometimes be hard to translate texts to Danish in a way that they still live up to laws. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Living up to GDPR Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hi Katrine,

Thank you for your feedback! We're glad to hear that you find our platform easy to use and that it helps you stay up-to-date with GDPR compliance. We're also happy to hear you've had good experiences with our chat support!

We understand that translating texts to Danish while still ensuring compliance with laws can be challenging at times. We appreciate your feedback, and we're continuously working to improve our language support and provide resources that assist in addressing these challenges.

Thommy T.
TT
Thommy T.
Administrerende direktør
Small-Business (50 or fewer emp.)
"It just works"
5/5
What do you like best about Cookie Information?

The best is that you Are secured compliant with GDPR. Review collected by and hosted on G2.com.

What do you dislike about Cookie Information?

Nothing That i can remember. It just works. Review collected by and hosted on G2.com.

What problems is Cookie Information solving and how is that benefiting you?

Automatisk colleting consent. Review collected by and hosted on G2.com.

Response from Oana Dobelis of Cookie Information
Edit edit

Hi Thommy,

Thank you for your review! We appreciate your positive feedback and are glad to hear that you find our service secure and compliant with GDPR. Maintaining compliance with data protection regulations is of utmost importance to us, and we're thrilled that it has been beneficial for you.

We're also delighted to hear that you have yet to encounter any issues or dislikes with our product. Our goal is to provide a seamless and hassle-free experience, and it's great to know that our service "just works" for you.