--- title: Cookie Information Reviews meta\_title: 'Cookie Information Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Cookie Information works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### Cookie Information Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **best-in-class cookie compliance** that supports diverse business needs and integrates seamlessly with platforms. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659413&qs=pros-and-cons#reviews) Users commend the **best-in-class cookie compliance** of Cookie Information, appreciating its strong support and easy integrations. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659041&qs=pros-and-cons#reviews) Users value the **excellent customer support** and responsiveness to feedback within Cookie Information's compliance solution. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2028458&qs=pros-and-cons#reviews) Users praise the **excellent customer support** and active feedback incorporation that enhances their experience with Cookie Information. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659369&qs=pros-and-cons#reviews) Users commend the **design quality** of Cookie Information, ensuring excellent cookie compliance and seamless integrations. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659197&qs=pros-and-cons#reviews) Users find the **backend data presentation lacking** , making it difficult to extract consent level information efficiently. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659554&qs=pros-and-cons#reviews) Users report a **lack of mobile accessibility** , making it difficult to manage subscriptions effectively. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189749&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , facing difficulties with subscriptions and cancellation processes. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189766&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cookie Information ##### 1. Compliance Management Users praise the **best-in-class cookie compliance** that supports diverse business needs and integrates seamlessly with platforms. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659413&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 2. Cookie Management Users commend the **best-in-class cookie compliance** of Cookie Information, appreciating its strong support and easy integrations. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659041&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 3. Customer Satisfaction Users value the **excellent customer support** and responsiveness to feedback within Cookie Information's compliance solution. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2028458&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 4. Customer Support Users praise the **excellent customer support** and active feedback incorporation that enhances their experience with Cookie Information. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659369&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 5. Design Quality Users commend the **design quality** of Cookie Information, ensuring excellent cookie compliance and seamless integrations. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659197&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ### Top Cons or Disadvantages of Cookie Information ##### 1. Data Management Issues Users find the **backend data presentation lacking** , making it difficult to extract consent level information efficiently. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659554&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you dislike about Cookie Information? Backend data could have a better presentation, for users to extract information about consent levels. Could use a multi user login for partners and ag ##### 2. Lack of Mobile Accessibility Users report a **lack of mobile accessibility** , making it difficult to manage subscriptions effectively. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Deceptive subscription practices and expensive" What do you dislike about Cookie Information? The customer service is unhelpful. The subscription renews without warning. Cancelling is not as straight forward as it should be and they force you t ##### 3. Poor Customer Support Users express frustration with **poor customer support** , facing difficulties with subscriptions and cancellation processes. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189766&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Deceptive subscription practices and expensive" What do you dislike about Cookie Information? The customer service is unhelpful. The subscription renews without warning. Cancelling is not as straight forward as it should be and they force you t ## Top-Rated Alternatives [ ![Cookiebot by Usercentrics](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0cf6f44cac991012515f67ba6f9f21e9/cookiebot-by-usercentrics.png "Cookiebot by Usercentrics") Cookiebot by Usercentrics 4.2/5(180) ](https://www.g2.com/products/cookiebot-by-usercentrics/reviews) [ ![CookieScript](https://images.g2crowd.com/uploads/product/hd_favicon/7f8382aba8f05cf9e204081db883dc11/cookiescript.svg "CookieScript") CookieScript 4.6/5(522) ](https://www.g2.com/products/cookiescript/reviews) [ ![Twilio Segment](https://images.g2crowd.com/uploads/product/hd_favicon/2cc23fc6f4c2974f7ceb353c91b99af6/twilio-segment.svg "Twilio Segment") Twilio Segment 4.5/5(567) ](https://www.g2.com/products/twilio-segment/reviews) [ View All Alternatives ](https://www.g2.com/products/cookie-information/competitors/alternatives) ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/14/2023 "Efficient Privacy Solutions" 5/5 What do you like best about Cookie Information? Comprehensive cookie control options, including preset categories and customizable API integration, with excellent customer service. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? The admin interface still needs improvement, although recent updates show progress Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Cookie Information: Ensuring compliance, protecting privacy, and building trust through robust solutions and customizable API integration. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8319578/official_response/edit) Thank you so much for your review, and we're glad you're happy with the product. We are working constantly on the admin interface, both in terms of design and functionality, and we'll keep doing so as our customers' needs are evolving. It's great to hear you already see the positive impacts of the new updates! Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 7/3/2023 "Cookie Information" 4/5 What do you like best about Cookie Information? Makes sure we have the right policy on our site about cookie storing and provacy. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? I think it just works very well on the site Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? It allows us to get permission to store personal details from our visitors or let them opt out Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8279460/official_response/edit) Thank you for your positive review! It's great to know that our solution is helping you ensure proper cookie storing and privacy policies on your site. Your satisfaction is our priority and we're thrilled to hear that we've been able to meet your needs effectively. We appreciate your feedback and your trust in Cookie Information. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rasmus T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus T.") RT Rasmus T. Small-Business (50 or fewer emp.) 2/22/2023 "Great solution" 4/5 What do you like best about Cookie Information? Been working with the CI solution across a large range of clients an implementation, and has always found the solution to be stable and easy to implement. The customer service team has been helpful on more complex implementations. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? The solution lacks integrations to server side services like Elevar on Shopify. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Help manage consent for our clients webshops and websites. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-7747113/official_response/edit) Hi Rasmus, Thank you for your kind words! We're thrilled to hear that you've found our solution stable and easy to implement across a wide range of clients. It's great that our customer service team has been helpful, especially during more complex implementations. We understand that you would like to see integrations with server-side services. We appreciate your feedback, and while we may not have that specific integration at the moment, we are continuously working on expanding our integrations to provide more comprehensive solutions. Your input is valuable insight as we prioritize and develop future integrations to enhance our platform. Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Small-Business (50 or fewer emp.) 6/27/2023 "Easy to use solution to manage cookies and consents" 4.5/5 What do you like best about Cookie Information? Good templates to choose from. Comprehensive cookie text that require only little tweaking to suite your needs. Many languages supported. Detects all cookies. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? Adding your custom cookies could beeasier. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Manage cookie consent. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8259129/official_response/edit) Thanks a ton for sharing your experience with Cookie Information! We're thrilled to hear that you're finding our templates valuable and comprehensive and that you appreciate the multiple language support and our cookie detection feature. We've taken note of your point about the ease of adding custom cookies. We're always striving to make our tool as user-friendly as possible, and your feedback is a big help in that regard. We'll definitely be considering this in our ongoing improvement efforts. It's great to know that our tool is helping you manage cookie consent effectively. That's precisely what we're here for! Thanks again for your feedback! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") UG Verified User in Government Administration Enterprise (\> 1000 emp.) 5/2/2023 "Professional and focused on the Customers needs" 5/5 What do you like best about Cookie Information? They always seem to be a step ahead, and have a solution or answer all the challenges from understanding, implementing to the legistration. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? It is a company in fast growth, which can give some problems finding the favorite employees. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? They secure that we are comlient. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8023925/official_response/edit) Hi there, Thank you for your feedback! We're thrilled to hear that we've been able to offer you the right solution or expertise right when you've needed it. Our team is committed to staying ahead of the curve and providing comprehensive solutions to address challenges related to understanding, implementing, and navigating legislation -- it's rewarding to hear we've been able to do this for you. We understand that being a fast-growing company can sometimes present challenges in finding your favorite employees. As we continue to expand, we value feedback like yours and are constantly working to attract and retain top talent to provide the best possible service to our customers. We appreciate your understanding and assure you that we're dedicated to building a strong team that consistently delivering exceptional support. 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