--- title: Cookie Information Reviews meta\_title: 'Cookie Information Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Cookie Information works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- ### Cookie Information Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **best-in-class cookie compliance** that supports diverse business needs and integrates seamlessly with platforms. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659413&qs=pros-and-cons#reviews) Users commend the **best-in-class cookie compliance** of Cookie Information, appreciating its strong support and easy integrations. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659041&qs=pros-and-cons#reviews) Users value the **excellent customer support** and responsiveness to feedback within Cookie Information's compliance solution. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2028458&qs=pros-and-cons#reviews) Users praise the **excellent customer support** and active feedback incorporation that enhances their experience with Cookie Information. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659369&qs=pros-and-cons#reviews) Users commend the **design quality** of Cookie Information, ensuring excellent cookie compliance and seamless integrations. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659197&qs=pros-and-cons#reviews) Users find the **backend data presentation lacking** , making it difficult to extract consent level information efficiently. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659554&qs=pros-and-cons#reviews) Users report a **lack of mobile accessibility** , making it difficult to manage subscriptions effectively. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189749&qs=pros-and-cons#reviews) Users express frustration with **poor customer support** , facing difficulties with subscriptions and cancellation processes. [(1 mentions)](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189766&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Cookie Information ##### 1. Compliance Management Users praise the **best-in-class cookie compliance** that supports diverse business needs and integrates seamlessly with platforms. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659413&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 2. Cookie Management Users commend the **best-in-class cookie compliance** of Cookie Information, appreciating its strong support and easy integrations. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659041&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 3. Customer Satisfaction Users value the **excellent customer support** and responsiveness to feedback within Cookie Information's compliance solution. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2028458&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 4. Customer Support Users praise the **excellent customer support** and active feedback incorporation that enhances their experience with Cookie Information. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659369&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ##### 5. Design Quality Users commend the **design quality** of Cookie Information, ensuring excellent cookie compliance and seamless integrations. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659197&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you like about Cookie Information? Great solution with a best in class focus on cookie complaince for businesses of all sizes, great support and taking active feedback from customers an ### Top Cons or Disadvantages of Cookie Information ##### 1. Data Management Issues Users find the **backend data presentation lacking** , making it difficult to extract consent level information efficiently. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=1659554&qs=pros-and-cons#reviews) See Related User Reviews ![Rasmus Frølund T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rasmus Frølund T.") RT Rasmus Frølund T. Small-Business (50 or fewer emp.) 5.0/5 "Great CMP solution for all sizes of businesses" What do you dislike about Cookie Information? Backend data could have a better presentation, for users to extract information about consent levels. Could use a multi user login for partners and ag ##### 2. Lack of Mobile Accessibility Users report a **lack of mobile accessibility** , making it difficult to manage subscriptions effectively. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189749&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Deceptive subscription practices and expensive" What do you dislike about Cookie Information? The customer service is unhelpful. The subscription renews without warning. Cancelling is not as straight forward as it should be and they force you t ##### 3. Poor Customer Support Users express frustration with **poor customer support** , facing difficulties with subscriptions and cancellation processes. [ See 1 mentions ](https://www.g2.com/products/cookie-information/reviews?filters%5Bsentiment_snippet%5D=2189766&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Deceptive subscription practices and expensive" What do you dislike about Cookie Information? The customer service is unhelpful. The subscription renews without warning. Cancelling is not as straight forward as it should be and they force you t ## Top-Rated Alternatives [ ![Cookiebot by Usercentrics](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0cf6f44cac991012515f67ba6f9f21e9/cookiebot-by-usercentrics.png "Cookiebot by Usercentrics") Cookiebot by Usercentrics 4.2/5(180) ](https://www.g2.com/products/cookiebot-by-usercentrics/reviews) [ ![CookieScript](https://images.g2crowd.com/uploads/product/hd_favicon/7f8382aba8f05cf9e204081db883dc11/cookiescript.svg "CookieScript") CookieScript 4.6/5(522) ](https://www.g2.com/products/cookiescript/reviews) [ ![Twilio Segment](https://images.g2crowd.com/uploads/product/hd_favicon/2cc23fc6f4c2974f7ceb353c91b99af6/twilio-segment.svg "Twilio Segment") Twilio Segment 4.5/5(567) ](https://www.g2.com/products/twilio-segment/reviews) [ View All Alternatives ](https://www.g2.com/products/cookie-information/competitors/alternatives) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 11/16/2023 "Good and easy management" 4/5 What do you like best about Cookie Information? Easy to use and fast to learn. Good overview over the cookies and consents. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? It is a bit difficult to categorize "uclassified cookies" and the system does not help you a lot with that. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? I am using it for the cookie administration for several websites. It saves me a lot of time and ensures compliance. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8882948/official_response/edit) Hello, Thank you for your positive review of Cookie Information! We're thrilled to know that you find our platform easy to use and it's great to hear that our tool is saving you valuable time! Thank you also for your feedback about the categorization of "unclassified cookies" - we understand this can be a challenging area and will be looking into ways to improve this aspect of our service to make it more intuitive and helpful for our users. Thank you again for choosing Cookie Information and for sharing your experience! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jesper s. Small-Business (50 or fewer emp.) 8/17/2023 "Easy to make "my own"" 5/5 What do you like best about Cookie Information? CI provides all the features of a compliant cookie consent solution. Knowing this, I can focus on customizing the already excellent UI to match my sites look and feel, tone of voice. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? Backoffice could be more intuitive, especially if you dive deep into customization. But hey, I don't need to go there very often, so not really an issue. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? CI makes sure my Cookie Declaration is up to date and compliant with EU regulations. This lets me focus on more interesting tasks on my website. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8489080/official_response/edit) We appreciate your kind words! It's fantastic to hear that Cookie Information allows you the creative freedom to customize your site's UI while taking the hassle out of compliance. Your feedback about the back office is noted; we're always looking to improve the user experience. We're pleased to handle the nitty-gritty of cookie consent so you can focus on the more exciting aspects of managing your website. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 6/29/2023 "Provides the services need to inform users about cookies in use" 5/5 What do you like best about Cookie Information? It's easy to implement I don't have to think about beeing compliant I don't have to spend time updating and describing cookies manually There are multiple tempaltes to choose from Review collected by and hosted on G2.com. What do you dislike about Cookie Information? I can't think of any. Cookie Information delivers what's excpected and covers our needs. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? I don't have to ask the developers to list the cookies in use. They normally don't think or know about what cookies are in use. I'm not spending time updating and describing cookies manually. I don't have to be afraid of not beeing compliant about informing visitors about cookies. After implementing CookieInformation I sleep well at night :) Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8268506/official_response/edit) Hi, Thank you so much for taking the time to share your positive experience with Cookie Information! It's fantastic to hear that our service has allowed you to focus on your core work without worrying about updating and describing cookies manually or compliance issues. After all, that's what we're here for - to make the cookie handling process easier, compliant, and seamless for you. Your feedback about the ease of implementation and our varied templates has made our day. We always strive to make our platform as user-friendly and diverse as possible, and it's reassuring to know that we are succeeding in that aspect. It's equally wonderful to hear that you've found nothing to dislike about our service. We aim to meet and exceed our users' expectations, and it's always great to know when we've hit the mark! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 2/23/2024 "Adding Cookie Information Banner to a website app" 5/5 What do you like best about Cookie Information? Plugin available for Google Tag Manager. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? Quite complex to customize once it has been added to the code. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? GDPR compliance Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-9330493/official_response/edit) Hello, Thank you for taking the time to review Cookie Information. We're pleased to hear that the availability of our plugin for Google Tag Manager aligns well with your needs. We also take note of your feedback regarding the complexity of customization after implementation. We're constantly working to enhance our platform's user-friendliness, and insights like yours are invaluable in this process. Should you need any further assistance or have suggestions, please don't hesitate to reach out! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MH Margarethe H. Small-Business (50 or fewer emp.) 5/2/2023 "Very easy to set up and get going – surprisingly because pretty advanced engine" 5/5 What do you like best about Cookie Information? The whole onboarding was super easy. I got up and running on my own, but the sales rep called just to make sure I had all I need. Love that I can customize as I please. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? To make sure that the platform blocks cookies when needed, one has to do one more step when installing. I almost missed it. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? I'm not using a cookie banner just because of the legal requirements. But I want to be 100 percent transparent towards my leads and customers when they visit my site. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8017125/official_response/edit) Hi Margarethe, Thank you for your nice words! We're thrilled to hear that you found the onboarding process smooth. Personalized customer service is our top priority, and we're glad that the proactive support from our sales representative was helpful to you. We understand your worries about the cookie-blocking feature. We aim to make our platform as user-friendly as possible, and we appreciate your feedback. We'll certainly take your comments into consideration as we work to improve the user experience. Transparency is at the heart of what we do. We're glad to hear that our platform has helped you maintain a high level of transparency with your leads and customers. That's precisely what we hope to achieve! Current UserValidated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 8/16/2023 "We used it for our public corporate site. ok.dk" 4.5/5 What do you like best about Cookie Information? You get alot out of the box with Cookie information - but you are still able to make alot of customisation in the template and even in the javascript functions used in the consent modal. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? There has been some hickups during the transistion to the new interface which I think has been a bit buggy. But it's small issues. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Cookieinformation helps us compli with the cookie consent laws in the EU. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8447606/official_response/edit) Thank you for sharing your thoughts on using Cookie Information on your website. We're delighted that our platform's flexibility and customization options are delivering value for you. We're also grateful for your patience as we've transitioned to a new interface; your feedback on the minor hiccups helps us continually improve. Compliance with EU laws is crucial, and we're glad to be your partner in achieving it. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/16/2023 "Good experience" 4.5/5 What do you like best about Cookie Information? Easy product, functions well and decent pricing Review collected by and hosted on G2.com. What do you dislike about Cookie Information? little complicated to design to match the brand Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? to track and manager website cookies and retargetting Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8882379/official_response/edit) Hello, Thank you for sharing your experience with Cookie Information. We're pleased to hear that you are happy with the product! We also appreciate your feedback regarding the design aspect of our tool - it's something we take seriously and will use your feedback to improve our service. All the best, Cookie Information Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IS Ieva S. Small-Business (50 or fewer emp.) 3/24/2023 "Fast, easy and great support" 5/5 What do you like best about Cookie Information? The self-help section is excellent. Since my company is small and we don't have the resources to outsource, the do-it-yourself approach was what I had to do. The guides were super easy and I could set everything up nicely. Customer service quickly answers and checks if you have done a good job. Review collected by and hosted on G2.com. What do you dislike about Cookie Information? Nothing particular, but I am waiting for them to finish developing some improvements. And of course, the price could always be lower. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Provides the cookie consent as is needed by the law. The analyses that could be taken from the data are not useful for me as of yet. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-7864489/official_response/edit) Hi Ieva, Thank you for your feedback. We are happy to hear about your positive experiences with our self-help section and customer service. We strive to provide comprehensive and user-friendly guides and are thrilled to hear we have succeeded. We're also proud of our customer service team, and kind words like yours will undoubtedly motivate them further. We understand your anticipation for the forthcoming improvements. Our team is continuously working on improving the platform, and hopefully, the improvements you're waiting for will be ready soon. Compliance with cookie consent laws is indeed a crucial part of online business, and we're glad to hear that our platform has been able to help you in this regard! Current UserValidated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Small-Business (50 or fewer emp.) 8/15/2023 "Makes cookies easy" 4/5 What do you like best about Cookie Information? It is simple to drop in the script onto the website, and it just works out of the box. Good chat support Review collected by and hosted on G2.com. What do you dislike about Cookie Information? Had a few bugs every now and then, nothing major. Always quick support though Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? Cookie Information inserts a popup banner for us, so we can inform the user about cookies and let them select and deselect specific ones Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8477204/official_response/edit) Hello, Thank you for your positive review! We're glad to hear that you find Cookie Information simple to use and effective 'out of the box'. Your feedback on the occasional bugs is important to us, and we appreciate your understanding as we resolve them swiftly. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/6/2023 "Cookie compliance for our website" 4.5/5 What do you like best about Cookie Information? The level of control and customization that cookie information offers is unmatched. it allows us to easily sort and categorize different typs of cookies, providing a clear and comprehensive cookie policy to our website visitors. The solution's ability automaticaly block cookies until the user consents is a game -chager Review collected by and hosted on G2.com. What do you dislike about Cookie Information? I am very little to mention here as I'm very happy with the product. Review collected by and hosted on G2.com. What problems is Cookie Information solving and how is that benefiting you? cookie information has taken the stress out of cooke management and GDPR complance. Not only has it helped us avoid potential legal complcation,but it also instills the sense of trust in our users when they see how transparently we handle their data. This increased trust has indirectly boosted our brand image and customer loyality. Review collected by and hosted on G2.com. Show More Response from Oana Dobelis of Cookie Information [Editedit](https://www.g2.com/survey_responses/cookie-information-review-8289761/official_response/edit) Thank you very much for your feedback! We're grateful to know that our solution has helped mitigate your GDPR compliance concerns and helped to strengthen your brand image by fostering trust with your users. At Cookie Information, we consider data transparency as a cornerstone of our services, and it is heartening to see that reflected in your review! 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