One thing Id like about it is the interface. It's easy to see data and user friendly. Review collected by and hosted on G2.com.

Nothing much yet all features are helpful. Review collected by and hosted on G2.com.

They are very professional and thorough. They have very great customer support and also technical support. I like that they have a knowledge center that is also easy to use.

In comparison to all predictive dialers. they have amazing customer service. Great tutors to teach how to use the dialer and they have an amazing knowledge center that is easy to use Review collected by and hosted on G2.com.

They dont really have that many cons. but pricing could be better. Review collected by and hosted on G2.com.

Using Convoso was a smooth and efficient experience, quickly elevating me amongst competitors and making sure our phones were always connecting and busy.The back office was easy to understand and complie data and lead generation. Review collected by and hosted on G2.com.

Making a three-way phone call and transferring clients proved to be difficult, as I struggled to manage the connections and ensure everyone stayed on the line without interruption as well as navigating the application to do so. Review collected by and hosted on G2.com.

Convoso’s project management team, especially Drake Larson, Virgilio Beltran, and Caitlyn Harris, has been phenomenal. They guided me every step of the way, ensuring a seamless implementation process. Their attention to detail and expertise made the transition effortless. Our company growth has been exponential because of their team and software. Highly recommend! Review collected by and hosted on G2.com.

Need help better understanding how calls get routed to queues that DID are not assigned to. Review collected by and hosted on G2.com.

Things that I like the most about Convoso, is being able to access all of my miss calls with ease. That is the first thing that I check every morning when I get into the office. Great feature. Review collected by and hosted on G2.com.

There's nothing that I dislike about convoso. Recently there's been some issues with the calls dropping but it is very rare. Review collected by and hosted on G2.com.

User Interface is best, You can costomize the features that is the best part, User Friendly UI, Supporting Custommer support, The best Part is we can integrate with the CRMs. Easy to imliment at any time as you required. You can the tool frequently. Review collected by and hosted on G2.com.

Some how I feel the price of service go higher as aspected. Technical Glitches in report but know it will fixed. Convoso can add more feature. Review collected by and hosted on G2.com.

I like its user friendly interface, convoso was simple and easy to navigate. I also like how it showed various data like my conversion rate which kept me on track. Review collected by and hosted on G2.com.

customer support was terrible. they were slow to respond. sometimes I had technical issues and they barely helped to resolve any of them Review collected by and hosted on G2.com.

I use this application all day, every day. The web-based solution is user friendly. The implementation is smooth and they offer integration with other solutions in support of call center operations. There are too many great features to mention from admin to agent interface. Interacting with their customer support was an easy process, as well. Review collected by and hosted on G2.com.

CC agents have to clear web browser cache data daily and sometimes several times a day to avoid glitches with the application. Review collected by and hosted on G2.com.

Convoso is self explanatory and easy to use. I liked the fact that I am able to search for a client through the data base. Review collected by and hosted on G2.com.

That it automatically place you in ready without giving you time to document your call if you forget to place yourself in acw. Review collected by and hosted on G2.com.

I've worked with 6 different CMS but I must say, Convoso isn’t just a hype. The whole program has an indemand future for Customer Management including noise filter which is a plus. Review collected by and hosted on G2.com.

Popup delay due to low network coverage. Review collected by and hosted on G2.com.