It's clean, simple and very user-friendly. The online chat support staff are accommodating and explains everything in detail. The system has minimal issues or downtime; everything is simple to understand. By far the best USA dialler I've used. Review collected by and hosted on G2.com.

That I cannot clones statuses when creating a list mix would be nice if that feature could be added. Review collected by and hosted on G2.com.

The customer service is excellent always there when I need it and helps in a professional and friendly manner Review collected by and hosted on G2.com.

Could be a little bit challeging if you're not a little bit tech savvy Review collected by and hosted on G2.com.

What I like best about Convoso is its user-friendly interface and the convenience it provides for my daily tasks. With Convoso's auto-dialing feature, I can quickly connect with potential clients and follow up on leads efficiently. The lead management system allows me to organize and categorize leads easily, and the reporting and analytics tools provide valuable insights into my team's performance and the success of our campaigns. Review collected by and hosted on G2.com.

don't have any specific dislikes about Convoso. However, some users have reported occasional technical issues, but the support team has been prompt and helpful in addressing these concerns. Additionally, some users have mentioned that the pricing model could be more flexible and accommodating for smaller businesses. Despite these minor concerns, I find Convoso to be a reliable and efficient platform for my needs. Review collected by and hosted on G2.com.

As a marketing manager, I highly recommend CONVOSO's dialer. It has increased our team's productivity and efficiency with intelligent call routing, advanced reporting and analytics, and seamless integration with our CRM. Its user-friendly interface and valuable insights make it an indispensable tool for any sales team looking to maximize their performance. Review collected by and hosted on G2.com.

It was a little complicated to set up at first, but the support team was extremely helpful. Review collected by and hosted on G2.com.

I like best that the system is easy to use and navigate. I appreciate the accuracy of information that comes into our system. I'm not sure about how this compares with other websites, but for this being my first outbound call site, it's pretty cool! Review collected by and hosted on G2.com.

Convoso has some lag issues, as well as dialing the same numbers over and over even though the correct "not interested" (or others of that nature) Dosposition is beig used. Also, sometimes the system gives out on us for unknown reasons. Review collected by and hosted on G2.com.

I like that you can redisposition a lead if you accidentally selected the wrong disposition. Review collected by and hosted on G2.com.

I dislike the audio connectivity issues. Many times, you"ll take calls to where the lead cannot hear you. I also dislike that the dialer at times picks up the call on the agent's end in a delayed manner to the point where the lead has said hello 3-4 times, and by this point, the leads are annoyed and/or frustrated. Review collected by and hosted on G2.com.

The platform leads . The notes on the side do help when used by other agents . The many dispositions help to regulate and identify what callers inbound and outbound need . Review collected by and hosted on G2.com.

I dislike the inconsistency with callers . Some claim they can't hear . I've switched headsets that are connected to the Ethernet and they still say both inbound and outbound callers it's hard to hear sometimes . Convoso will kick agents out randomly in mid call . Review collected by and hosted on G2.com.

Convoso is very user friendly, and it doesn't have a lot of cliches, like I had when I used Chase software that I was previously on. The inbound, outbound and transfer calls were very good features that worked smoothly. Review collected by and hosted on G2.com.

One cliche I didn't like was when I received their notification alerts for call returns I would schedule. If I didn't get to those callbacks in time for that day, the customer's information would be removed from my calendar, and I had to go through my call history to try and find those calls again. The system should provide me with more time to get to my scheduled calls before removing them. Review collected by and hosted on G2.com.

Excellent and helpful staff, as well as an excellent and useful product. Convoso has allowed our company to level up our less successful sales reps and showcase our sales superstars. Stellar product at a great price. Would definitely recommend for any company with a sales department Review collected by and hosted on G2.com.

no cons! The product may be confusing to work with for those new to auto dialing software, but the staff are extremely helpful and offer plenty of assistance across every aspect of the convoso software. Review collected by and hosted on G2.com.

The user-friendly platform is great for start-up environments. When you are looking to ramp up agents quickly, Convoso is quick, simple, and easy. Compare to others it is one of the better options. Review collected by and hosted on G2.com.

Some challenges you face are call distributions and frequency in the auto-dialer to prospects. Regardless of my dispositioning calls with scheduled callback times, Convoso will still call out to the lead. Review collected by and hosted on G2.com.