Ease of use, speed and the ability to customise reports Review collected by and hosted on G2.com.

Data does not seemed to be accurate. Not sure if it is due to source. Review collected by and hosted on G2.com.

Ease of use, ease of implementation, customer support and many new insights Review collected by and hosted on G2.com.

Some of Conviva's metrics and processing rules are not fully transparent. Review collected by and hosted on G2.com.

Conviva is a great platform for tracking all the important metrics and understand the streams performance across various devices. The granularity provided by the tool is high appreciable. Review collected by and hosted on G2.com.

Implementing custom tags in capturing the user metrics is little complex. Mostly the limit 60 for custom tags and no solution to increase this is not helping business introduce new metrics to understand the user experience. Review collected by and hosted on G2.com.

I think the interface is very relatable and easy to use. Review collected by and hosted on G2.com.

I would love to be able to see titles as well as PIDs on this platform. This would make it easier to identify which IDs are correct. Review collected by and hosted on G2.com.

Responses are accurate and reliable. Easy to use Review collected by and hosted on G2.com.

Data viewing can be simplified more for the ease of support. Review collected by and hosted on G2.com.

Conviva is a mature product pretty easy to use, with multiple features that can cover tha majority of use cases, it allows to deep dive and to perform real time monitoring or analysis based on trends, so it will become your main tool for all the activities related operation Review collected by and hosted on G2.com.

Cost is high compared to other products and because it's a big company features requests are slow to be completed or considered. Customer support sometimes is not the best Review collected by and hosted on G2.com.

The option to choose what we want to monitor or what we want to visualize is really good,

The dashboards creations with the selected filter saves a lot of time

The AI alerts is another good one to have, Review collected by and hosted on G2.com.

In the saved dashboards, the time selection should have more option like last 30 days last 7 days which includes current time as well would be good. Review collected by and hosted on G2.com.

Continued improvement and addition of features that are beneficial to my day-to-day.

Simple UX, easy to do deep analysis Review collected by and hosted on G2.com.

Occasion outages, but most always short and without data loss. Review collected by and hosted on G2.com.

It's easy to create filters over data even without platform knowledge Review collected by and hosted on G2.com.

Missing the A/V details (codecs, channels, real resolution of playback on the devices, fps, HDR info, etc) Review collected by and hosted on G2.com.

The operational aspect is very well managed, thanks to the tools provided by Conviva. It helps us with troubleshooting when there is a problem. Review collected by and hosted on G2.com.

I would have liked to love having a little Manuel Review collected by and hosted on G2.com.