--- title: Convirza Reviews meta\_title: 'Convirza Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Convirza works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 46 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Convirza Reviews & Product Details

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: \*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. \*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. \*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. \*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today!

* * *

Seller
[Convirza](https://www.g2.com/sellers/convirza)
Discussions
[Convirza Community](https://www.g2.com/products/convirza/discuss)
Languages Supported

Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Jonah Wilson

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

\<1 month

### Return on Investment

9 months

[
View More Pricing Information
](https://www.g2.com/products/convirza/pricing)

## Top-Rated Alternatives

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Invoca

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[

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CallSource

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[
View All Alternatives
](https://www.g2.com/products/convirza/competitors/alternatives)

## User Insights

Average based on 46 real user reviews.

Implementation Time

\<1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Joe G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe G.")
JG

Joe G.

Operations Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/20/2015

"Cumbersome but usable. "

2.5/5

What do you like best about Convirza?

I like that Convirza gives me relatively quick access to gross calls by route, group, and over reasonable time periods, with some limited analytics. Also, purchasing new numbers is straightforward and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The UX loads slowly and takes a long time to accomplish even basic tasks. Changing ringto numbers for groups of routes and moving routes between groups is painstaking, editing (or even viewing) notification emails and webhooks is much harder than it should be, and the lack of control with user permissions has caused us some problems in the past. We've worked with a developer to create our own webapp that uses the Convirza API, but the API itself is also fairly limited (the inability to manage webhooks with the API is particularly annoying.) Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

Conrviza is good for top-level management of a large number of routes, but the granular controls are cumbersome at best. If you don't want to use webooks, change your ringto numbers or notification emails often, or create users that can access multiple, specific groups throughout your account, then Conrviza will work fine. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

We needed a single consolidated platform to manage a large number of routes to show the effectiveness of our marketing efforts for our clients. While we used three different providers before, switching to one provider has allowed us to better develop our own applications using your API, as well as better manage numbers as they are repurposed for other clients. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/5/2016

"Convirza - Unethical or illegal business practices"

0/5

What do you like best about Convirza?

Not much. Worst customer service and interface we've dealt with. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The user interface is confusing and hard to work with. We've been trying to move to another call tracking company for the last 2 months, and Convirza has been stalling and continuing to bill us. Which to me is unethical and we'll see if the FCC thinks it's illegal.

Either way dealing with Convirza has been a nightmare and I highly recommend you avoid them at all costs. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

Avoid this company like the plague. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

Online interface worst in the industry. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Mark N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark N.")
MN

Mark N.

Chief Digital Officer

Mid-Market (51-1000 emp.)

11/20/2015

"Inexpensive Phone tracking solution"

3.5/5

What do you like best about Convirza?

Convirza is the easiest and one of the less expensive phone tracking solutions out there. Its great especially for smaller businesses that don't have high volume calls but still need call tracking. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

We have had some issues with robo calls hitting some of the numbers we were assigned but that may have simply been some bad phone numbers in the pool that were assigned to us. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

This has helped us report effectiveness of various marketing channels like click to call from search, and other types of media. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Justin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin T.")
JT

Justin T.

Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/8/2015

"This product gives YOU the power!"

5/5

What do you like best about Convirza?

Interface allows you to make the changes to your account. Previous call providers required their approval for certain parts of the service. Log My Calls make the listening and finding of new numbers extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The web app can be a little slow. But once you see the amount data they are processing, it is understandable. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

If you want to start to capture data from your call system, LogMyCalls has the solution for you. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

They make changing and updating phone routes really easy. The ability to export reports to excel to dive deeper into the analytics makes Log My Calls more suitable for a wide range of business. The insights derived from their analytics are great! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Matthew G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew G.")
MG

Matthew G.

President

Facilities Services

Mid-Market (51-1000 emp.)

11/20/2015

"Solid with great reporting"

4.5/5

What do you like best about Convirza?

Responsive support team and personal service. Flexible reporting Review collected by and hosted on G2.com.

What do you dislike about Convirza?

I have often had to call the team to attention of small glitches in reports and features rather than the other way around Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

We track all our calls in order to define our most profitable marketing and the cost per lead of each marketing channel Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

ML

Michael L.

Owner

Management Consulting

Small-Business (50 or fewer emp.)

5/18/2015

"Voice algorithms and data analytics"

5/5

What do you like best about Convirza?

Over the past 8 months, LogMyCalls voice algorithms has become a critical part of our data analytics and market analysis. Their technical staff has tweaked its algorithms to support our HVAC & plumbing industry contractors with greater than 95% accuracy.

We rely on their APIs to automated data mining, reporting and analysis for our clients. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Missed Opportunities notifications do not get turned around quickly enough to save missed opportunties. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

By deploying the technology across our customer base we are able to provide uniform call data metrics across the HVAC & Plumbing industry. The result is more accurate information on ROI, agent bookings, Lead Score and sales skills. You get what you measure. The first step towards better ROI and increased revenue begins with accurate, unbiased measurement. Thats what Log My Calls gives us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Lori P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori P.")
LP

Lori P.

Private Consultant Business Development

Mid-Market (51-1000 emp.)

11/20/2015

"Convirza"

5/5

What do you like best about Convirza?

The increased production results and customer service provided. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

We have not discovered and issues with the product. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

Call tracking, conversion rate, customer care improvement, optimizing marketing expense through success tracking. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller invite

 ![Alex F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex F.")
AF

Alex F.

Internet Marketing Manager and Sales Advisor

Automotive

Small-Business (50 or fewer emp.)

3/30/2015

"LogMyCalls has greatly increased the amount of quality leads we receive each day"

4.5/5

What do you like best about Convirza?

One of the best features of LogMyCalls is the ability to analyze each call, and rate the quality of the lead. In this way, Log MyCalls provides data and valuable insight that we use in determining the best place for our ad spend budgets. Another great aspect is the interface itself, very user friendly as well as aesthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The only downside is that its not Free. But if it was, it wouldn't be anywhere near the product that it is! Great service! Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

By analyzing data from our phone conversations, we have been able to cut down on wasteful Adword spend budgets. We also, once a month, sit down and listen to a few of the 'good' and 'bad' calls, and this gives our sales team insight to make the needed adjustments for a positive shift in handling our leads. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
CA

Verified User in Automotive

Small-Business (50 or fewer emp.)

11/23/2015

"Great Product, Not So Great Support"

3/5

What do you like best about Convirza?

Ability to create customized scorecards to evaluate y clients sales calls Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Have gone through multiple account managers and each one is like starting over adding time and frustration. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

Discuss the support you will receive in detail, specifically what will happen if/when your account manager leaves. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

Ability to measure sales call performance of client representatives. Good tracking, okay reporting Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller invite

 ![Iriapa W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iriapa W.")
IW

Iriapa W.

Recruiter

Staffing and Recruiting

Mid-Market (51-1000 emp.)

3/26/2015

"Log my calls is a great way to keep track of calls made and received"

4.5/5

What do you like best about Convirza?

I like that any calls received and placed are tracked well and all metrics are well displayed, letting you see exactly how you are doing. It also saves time when trying to figure out exact statistics. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Nothing really, I have no complaints so far, everything is perfectly functional and practical. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

If you need call tracking, this is the way to go. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

I am primarily using it to track my activity for the day to make sure I am meeting my personal goals. The benefits I have realized are in being able to analyze my progress and see where I need to improve. Review collected by and hosted on G2.com.

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3/30/2015
Validated ReviewerIncentivizedSource: G2 invite

## Questions about Convirza? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Convirza
](https://www.g2.com/products/convirza/discussions/new)

GU

Guest User

What is Convirza used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-convirza-used-for)

[
View all Discussions
](https://www.g2.com/products/convirza/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

\<1 month

### Return on Investment

9 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/convirza/pricing)

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##### 
##### Convirza Features

Phone Number Management

Local Phone Numbers

Analytics

Call Data

Call Recording

Advanced Reporting

[
View More Features
](https://www.g2.com/products/convirza/features)

##### Categories on G2

[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking)

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