--- title: Convirza Reviews meta\_title: 'Convirza Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Convirza works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 46 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Convirza Reviews & Product Details Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: \*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. \*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. \*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. \*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today! * * * Seller [Convirza](https://www.g2.com/sellers/convirza) Discussions [Convirza Community](https://www.g2.com/products/convirza/discuss) Languages Supported Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Jonah Wilson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 9 months [ View More Pricing Information ](https://www.g2.com/products/convirza/pricing) ## Top-Rated Alternatives [ ![CallRail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallRail") CallRail 4.5/5(1,835) ](https://www.g2.com/products/callrail/reviews) [ ![Invoca](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Invoca") Invoca 4.5/5(967) ](https://www.g2.com/products/invoca/reviews) [ ![CallSource](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallSource") CallSource 4.3/5(33) ](https://www.g2.com/products/callsource/reviews) [ View All Alternatives ](https://www.g2.com/products/convirza/competitors/alternatives) ## User Insights Average based on 46 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 8/2/2019 "Helpful Call Analytic Tool" 4.5/5 What do you like best about Convirza? The call analytic tool is very helpful in giving us the information about call performance, customer service and expectations established of our sales organization. Review collected by and hosted on G2.com. What do you dislike about Convirza? I liked when I had regular contact with an account manager but that somewhat changed after the first year; now its as needed which is ok but things tend to lag if there is no on-going interaction between support and me the client. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Don't cut corners to save money. Give the program it's undivided attention and get all buy-in from management before implementing. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? We are using Convirza for all of our locations and the recorded calls are analyzed by their algorithms for specific standards we've set and used in on-going training with store personnel. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/3/2019 "Effective Call Tracking / Difficult Reporting" 3/5 What do you like best about Convirza? Convirza is very effective for the basics of call-tracking. Setting up a call tracking number, the options provided to customize the tracking experience, etc. are all efficient and easy to use. Review collected by and hosted on G2.com. What do you dislike about Convirza? Convirza frequently crashes or freezes, especially when running reports. I have found that scheduling reports is the best way to get the necessary data on a regular basis, but for the one-off reporting needed, it is often a lengthy and frustrating process. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Request an onboarding/training at the very start to eliminate some of the questions that you may face in the beginning. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? Convirza allows me to better provide data-based ROI to customers that are unsure of which marketing channels are proving most successful. (Being able to show that newspaper ads are less effective than direct mail campaigns, for example.) This is invaluable in helping customers to better allocate their marketing dollars and select effective marketing channels. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/28/2019 "Very happy with Convirza call tracking and analytics integration!" 5/5 What do you like best about Convirza? Extensive selection of local area codes, even the rare ones. Also, very easy to create new campaigns and request numbers. Review collected by and hosted on G2.com. What do you dislike about Convirza? Not working properly in firefox browser. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Great value for money. Easy to scale. Comprehensive user management. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? Tracking leads and sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Eric P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric P.") EP Eric P. Owner Financial Services Mid-Market (51-1000 emp.) 5/11/2018 "I AM CONVIRZA FOR LIFE. They are the #1 Ranked Toll Free Number on this Planet. I Can Prove this. " 5/5 What do you like best about Convirza? I Can Prove That This Company is the Most Ethical and Greatest Company of the 21st Century....Seriously I Am a Convirza for Life! •THE DEAL THEY PROMISED ME IS SET IN STONE FOR LIFE, I will Never go with another Company for my 800 Number. Convirza will you marry me? I Am About To Write the Greatest Review ever about this company. I Will Come back and do it as soon as I can, but in the meantime; You won't believe how astonishing this company truly is, I plan on writing such an astounding write up about my Excellent services and the experiences I have had since I have been working with CONVIRZA for over 3 years now. I ALMOST LEFT, But then I realized something....Special. Something they had done for me, that made me realize that I can't live without their services. What can I say to give such a ethical company a perfect review? I am not very good at these things, but I am human, and I must say that as a customer of this company, that I haven't felt so good about investing in something in a long time. I mean like since the late 80's and early 90's, have I felt so happy. You ever felt like that? Like you wish you could go back in time, when You thought the things were better? I know I have, and I would have to say that Jeremiah Wilson, as the CEO of Convirza, is among one of the most Sincere and Honest men I have seen in the past 29 years or so. He Makes Living in the 2018 era as good as the 90's. I Never thought real deals like this existed in this day and age. To and fro, these customer service reps are genius, just like their Leader, they really work hard to help you get the spot on information, that you need. But they don't stop there. I have seen and worked with many hundreds of different businesses out there, I could be a expert on frauds and quality test manager critic; LOOK NO FURTHER, This company is the Quality Toll Free Number Company in the Game. You got a number you want, want it at a reasonable price, you won't have any downtime, no flaws, and all the additional goodies and bundle plans That You could ever dream of, but they beat the rest with the Affordable luxury special! HANDS DOWN, THE VERY BEST! I don't want to make this longwinded, but they gave me a deal for life, that I will always be grandfathered in and I will never regret making the choice to stick with the VERY BEST Toll Free Number Company on this planet. I Am a Convirza for Life! HOW COULD I EVER LEAVE CONVIRZA? No Way! They Made me feel really special and I haven't felt so happy since the day I opened my business up and started making sales. The real reward for my company, was when I worked up to build the business to the point where We needed a 1 800 Number. The first company we found was CONVIRZA and we have been with them since. They are like our Family and they have helped us save many thousands of people worldwide, if it wasn't for them, our expansions wouldn't have been possible. They have enhanced our services to get closer to our customers, and the functionality of their other applications allows phone recordings, tracking, and multiple 800 numbers for analytic tracking; I mean this ROCKS! I Checked out many other company's and none met up to our strict quality standard; like CONVIRZA. We grew up together as ethical hardworking people, and they are providing services for the working class, blue collar, men and women today. They have not let the lockstep Bureaucratic Corporatist mentality hinder the old soul, down to earth charitable love, of doing REAL DEAL BUSINESS. No Bullcrap Gets in the way. They are a Even Flow, and the Realest people I have seen in quite a long time. I mean it, they are freaking boss when it comes to what they do. Solid Ethics and Moral code. I Am a Happy Camper with my favorite 1800 NUMBER! Thanks Jeremiah, you guys run a sweet ship and know what you guys are doing. As they say, "Let The Experts do their Job". Stop Chasing your Dreams and be Life. PS: I can't wait to finish my review. Love You CONVIRZA, You made my Summer 2018 the BEST! Who cares enough about a small business owner, like my self, enough to help us when we were down and out and couldn't pay our bill, CONVIRZA helped out in the end, and made a way, when there was none. This company will work with you, it only starts out at 29.99, you really can't afford to miss out on a deal like this. They are practically giving their services away for Free; what are you waiting for. THESE SORT OF DEALS AND COMPANY'S Come around every blue moon, and don't last forever; but CONVIRZA is here to STAY! I Am a Convirza for Life! ~Eric Geoffrey von Leonard Plott~ Harvard Researcher Plant Based Nutritionist Cornell Review collected by and hosted on G2.com. What do you dislike about Convirza? I Dislike that I Didn't upgrade and take advantage of the complete program plan much earlier than I did. I Would have had more success if I would have just jumped in and started at the highest plan they had. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: I have been through it all with Toll Free 800 number company's, you name the situation, the services, the applications and the goodies in the plans; there is no better, more efficient, smoother functionality, and basic simple online experience. I would say if you are consider leaving your toll free company, or you are not completely satisfied or happy with your current services, don't think twice about this, the best choice you will make is making the switch over to CONVIRZA. If you are looking for a better services or you want the BEST Services at the better price, make the switch; it is the best choice I ever made and I know what to look for and the standard with these types of functions. I am considered and expert in critiquing quality with web site designs and other online service company functions; this is a 10 out of 10 star business that will leave you feeling happy each and every month that you allow them to be your service provider for toll free 800 numbers. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? No problems, but only efficient business services and awesomely kind representatives. BEST PRODUCT/SERVICE. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Glenn J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glenn J.") GJ Glenn J. Director of Marketing Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 3/14/2018 "Convirza Support" 5/5 What do you like best about Convirza? I'm not sure if you are cloning your own really nice people... but if you are, keep it up! Review collected by and hosted on G2.com. What do you dislike about Convirza? Nothing. These people are fantastic. Love the Product and Service!!! Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Cammie is brilliant! Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? Assisted conversions, product ordering, hardline telephone constraints HR constraints Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") CI Verified User in Internet Small-Business (50 or fewer emp.) 11/27/2013 "Company changed a lot over the past few years." 1/5 What do you like best about Convirza? LogMyCalls was a good company in the beginning. There were some glitches but great staff. Review collected by and hosted on G2.com. What do you dislike about Convirza? We had a lot of issues with numbers being ported out without our permission and the customer service worked hard but had to cover for a lot of issues that we were not happy with. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? We needed Review collected by and hosted on G2.com. Show More 4/17/2017 Validated ReviewerSource: Organic ![Susan M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan M.") SM Susan M. President Marketing and Advertising Mid-Market (51-1000 emp.) 12/4/2015 "Secure more sales with proven data showing clients the effectiveness of our advertising programs " 5/5 What do you like best about Convirza? Easy to use website to analyze data. I am able to show the value of my services to potential customers by providing data to them showing results from the advertising programs that I sell. Review collected by and hosted on G2.com. What do you dislike about Convirza? i would like the ability for clients to receive an email, where they can listen to calls directly from the email, rather than go to the website to listen Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? One of my largest clients had no way to track how effective the advertising program we were doing for him was working. Now he can instantly rattle off the number of phone calls we generate for him monthly. We were able to show him that new customer calls were generated even in the months that he chose not to advertise by doing a month to month comparison . We tracked the months for previous years when he advertised monthly to the years when he was not consistently advertising every month and showed him an increase in calls. In this way, we were able to provide a benefit to the customer and increase the total dollars spent on advertising. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ravishankar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravishankar S.") RS Ravishankar S. Group Product Manager Information Technology and Services Mid-Market (51-1000 emp.) 11/20/2015 "Efficient to setup, good ongoing support, and ability to optimize to meet evolving success metrics." 5/5 What do you like best about Convirza? The product road map that readily incorporates feedback from the clients who are using it in the field to develop subsequent v2 features. Additionally the customer support with the existing version has been outstanding to meet evolving business requirements as soon as possible within current constraints. Review collected by and hosted on G2.com. What do you dislike about Convirza? Some of the original features were inflexible to meet custom needs of our business model which caused some ambiguity among our clients regarding the true value of the service. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Have as much clarity regarding how you intend to use the service and do a trial setup to confirm requirements are met end-to-end. Although simple on the outset, call-tracking can be a pretty confusing concept for SMBs to readily comprehend off the bat and significant coaching maybe needed before they see the value from the service and decide to persist with it. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? Solving the attribution problem using call tracking as one of the means to convey the lead generating value of our marketing programs to enrolled SMBs. Early preliminary results indicate that this service maybe a critical component of a host of such activities in communicating the value of some of the key utilities to a subset of our customers. We are investing in related activities to increase adoption. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 6/7/2016 "Not ready for prime time! " 0.5/5 What do you like best about Convirza? They worked with me to ensure a good cut over from CallRail. Having worked in the telephone industry a number of years, I know the cutover can be problematic. Review collected by and hosted on G2.com. What do you dislike about Convirza? We switch from CallRail to Convirza to try their call scoring. After two months with Convirza and not seeing the value of the call scoring we decided to switch back. They charged us almost $400 more because we did not send a formal cancellation. To them, the port request is not enough. Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Make sure there is total communication from beginning to end. I found thing misconstrued against us continuously. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? We thought call scoring would be of value. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 12/1/2015 "The product and service were good, but it was fatally unreliable for us." 2/5 What do you like best about Convirza? The people at Convirza were very helpful and the service they offered was easy to use, both during setup and afterward in the online control panel. I was initially very pleased with the experience. However, during our trial (of just a few days), we experienced a major problem. I'll discuss that in the next section. Review collected by and hosted on G2.com. What do you dislike about Convirza? One day, a few hours into the business days, we began to realize that all our calls were being dropped after 30 seconds. We spent a lot of time looking at our internal phone systems and working with AT&T to make sure it wasn't our problem. Then we thought, "What if it was LogMyCalls?" (Convirza's old name). We disabled call tracking and the problem IMMEDIATELY went away -- all calls were back to normal. I sent a ticket to them, they looked into it and confirmed that it was a problem. It was fixed a few hours later. This meant that for a better part of 3-4 business hours, we could not maintain communications with our customers. We had to quickly ask for their phone number (within the 30-second drop limit) and hope we could get it all, and then manually call them back. We spent the next two days tracking down everyone we might've missed and apologizing to them. So the problem was fixed in the end, true, but the whole thing was unacceptably handled. What's wrong with this scenario? 1) We received no warning of any sort that there was a service outage. 2) We had to manually debug the issue and inform THEM that they were experiencing an outage. 3) There was no debriefing afterward, no "this is how it happened and this is what we'll do to prevent it in the future". Their only response was "That is a very rare occurrence." Be that as it may, with something as business-critical as phone lines, it's unacceptable to have a failure of this magnitude without any warning and without any postmortem. I cannot have faith in "rarity" alone when the technical problem that caused it was never made public... how could I know the underlying issue was identified, much less fixed for the future? Is it going to simply happen again on some indeterminate future date? Review collected by and hosted on G2.com. Recommendations to others considering Convirza: Please be sure you talk to them about reliability and downtime, what plans they have in place to deal with outages, how you will be notified of downtime, and any reimbursements your business could receive in case it happens. If they cannot satisfactorily answer these questions, I would find another call-tracking company that could. Review collected by and hosted on G2.com. What problems is Convirza solving and how is that benefiting you? Call tracking still seems like a very valuable service to us, but we'll have to go with another company when we try it again -- preferably one with a good SLA and a documented disaster-recovery procedure. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Convirza? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Convirza ](https://www.g2.com/products/convirza/discussions/new) GU Guest User What is Convirza used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-convirza-used-for) [ View all Discussions ](https://www.g2.com/products/convirza/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 9 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/convirza/pricing) Convirza Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e90f804c2657749825f68807ea7c193/callrail.png "Product Avatar Image") CallRail 4.5/5(1,835) [ Compare Now ](https://www.g2.com/compare/callrail-vs-convirza) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee580f9e8db49622e42cab38cf12e866/callsource.png "Product Avatar Image") CallSource 4.3/5(33) [ Compare Now ](https://www.g2.com/compare/callsource-vs-convirza) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_67a0c56efc52b62414d9237d57d7f52a/invoca.png "Product Avatar Image") Invoca 4.5/5(967) [ Compare Now ](https://www.g2.com/compare/convirza-vs-invoca) ##### ##### Convirza Features Phone Number Management Local Phone Numbers Analytics Call Data Call Recording Advanced Reporting [ View More Features ](https://www.g2.com/products/convirza/features) ##### Categories on G2 [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking) ##### Explore More [Is a dedicated on-premise data integration platform worth it for a mid-size data team?](https://www.g2.com/discussions/is-a-dedicated-on-premise-data-integration-platform-worth-it-for-a-mid-size-data-team)[Best sales engagement software](https://www.g2.com/discussions/best-sales-engagement-software)[Which earned wage access apps have the most transparent pricing and no hidden fees for employers who are tired of surprise charges showing up in invoices?](https://www.g2.com/discussions/which-earned-wage-access-apps-have-the-most-transparent-pricing-and-no-hidden-fees-for-employers-who-are-tired-of-surprise-charges-showing-up-in-invoices) [What are the best M&A software platforms for organizations transitioning from legacy systems and infrastructure?](https://www.g2.com/discussions/what-are-the-best-m-a-software-platforms-for-organizations-transitioning-from-legacy-systems-and-infrastructure)[What are the top-rated DataOps solutions for large-scale deployments?](https://www.g2.com/discussions/what-are-the-top-rated-dataops-solutions-for-large-scale-deployments)[What are the hardware requirements and adoption considerations for enterprise VR collaboration implementations?](https://www.g2.com/discussions/what-are-the-hardware-requirements-and-adoption-considerations-for-enterprise-vr-collaboration-implementations) [Show MoreShow Less](javascript:void(0);)