# Top Free Conversation Intelligence Software ## How Many Conversation Intelligence Software Products Does G2 Track? **Total Products under this Category:** 207 ### Category Stats (Jul 2026) - **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month _Last updated: July 31, 2026_ ## How Does G2 Rank Conversation Intelligence Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 121,400+ Authentic Reviews - 207+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Conversation Intelligence Software ![G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversation-intelligence/grids.png?focus%5B%5D=24724&focus%5B%5D=156120&focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=135441&focus%5B%5D=1333617&focus%5B%5D=5511&focus%5B%5D=1188166) Highlighted products: Gong, Fathom, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Substrata, Talkdesk, and Nooks. Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=substrata-substrata&focus%5B%5D=talkdesk&focus%5B%5D=nooks) **Sponsored** ### CallRail CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1567&secure%5Bchosen_at%5D=2026-07-31T21%3A26%3A02Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3326&secure%5Bresource_id%5D=1567&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversation-intelligence%2Ffree%3Fopen_modal_url%3D%252Fproducts%252Fconvin-ai%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fconversation-intelligence%25252Ffree%2526source%253Dcategory&secure%5Btoken%5D=43aac243ae5c16e06e3d11d076dd95c9b0ceeb5ce81a03e292e1862dbf2dc44e&secure%5Burl%5D=https%3A%2F%2Fwww.callrail.com%2Fbenefits%2F&secure%5Burl_type%5D=paid_promos) ### [Fathom](https://www.g2.com/products/fathom-video/reviews) Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. **Average Rating:** 5.0/5.0 **Total Reviews:** 6,949 #### How Do G2 Users Rate Fathom? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 9.3/10 (Category avg: 8.6/10) - **Customer Scoring:** 8.5/10 (Category avg: 8.5/10) - **AI Text Summarization:** 9.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Fathom? - **Seller:** [Fathom](https://www.g2.com/sellers/fathom) - **Company Website:** www.fathom.ai - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @fathomdotai 2,469 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fcf9473596531c5c005bb8583db88fe99076d56e48f7402d7f8ca288e8145e65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffathom-video&secure%5Burl_type%5D=linkedin_company_website) 184 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 78% Small, 20% Medium #### What Do G2 Reviewers Say About Fathom? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. - Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. - Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. - Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. - Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. ##### Cons - Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. - Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. - Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. - Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. - Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. #### What Are Recent G2 Reviews of Fathom? **["Accurate Summaries, Handy Action Items, and Smooth Tool Integrations"](https://www.g2.com/survey_responses/fathom-review-13189070)** **Rating:** 5.0/5.0 stars _— Oksana L._ [Read full review](https://www.g2.com/survey_responses/fathom-review-13189070) **["Accessible, Intuitive, and Incredibly Efficient—Fathom Delivers Real Value"](https://www.g2.com/survey_responses/fathom-review-13180410)** **Rating:** 5.0/5.0 stars _— Ma. Bless A._ [Read full review](https://www.g2.com/survey_responses/fathom-review-13180410) ### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management **Average Rating:** 4.4/5.0 **Total Reviews:** 24,679 #### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 8.7/10 (Category avg: 8.6/10) - **Customer Scoring:** 8.7/10 (Category avg: 8.5/10) - **AI Text Summarization:** 8.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Medium, 34% Large #### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Agentforce Sales, appreciating seamless access to all customer information in one location. - Users value the **feature-rich platform** of Agentforce Sales, enhancing seller efficiency and customer engagement. - Users value the **powerful lead management** features of Agentforce Sales, enhancing customer experience and team collaboration. - Users value the **extensive customization options** of Agentforce Sales, tailoring it to fit unique business needs effortlessly. - Users value the **extensive customizability** of Agentforce Sales, allowing tailored solutions for unique business needs. ##### Cons - Users find the **learning curve steep** , as configuration is time-consuming and report creation can be confusing. - Users find **customization limitations** and complexity frustrating, especially for smaller teams with simpler needs. - Users find the **missing features** in Agentforce Sales hinder their ability to manage complex issues easily. - Users find the **limited features** of Agentforce Sales require time and expertise for effective customization and reporting. - Users find the **pricing model expensive** , which can be prohibitive for smaller companies and those with limited budgets. #### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)? **["Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)** **Rating:** 4.0/5.0 stars _— Akshara G._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950) **["Scalable CRM for Modern Enterprise Sales Teams"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)** **Rating:** 5.0/5.0 stars _— 岡本 健太 O._ [Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005) #### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)? - [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments - [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments - [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments - [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment - [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments ### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,282 #### How Do G2 Users Rate HubSpot Sales Hub? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 7.7/10 (Category avg: 8.6/10) - **Customer Scoring:** 8.2/10 (Category avg: 8.5/10) - **AI Text Summarization:** 7.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind HubSpot Sales Hub? - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** hubspot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, Massachusetts, United States - **Twitter:** @HubSpot 784,270 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website) 12,158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About HubSpot Sales Hub? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations. - Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly. - Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making. - Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes. - Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity. ##### Cons - Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating. - Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app. - Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity. - Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations. - Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility. #### What Are Recent G2 Reviews of HubSpot Sales Hub? **["Highly Customisable, but Easy to Underutilise Without Training"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13127671)** **Rating:** 4.5/5.0 stars _— Samuel M._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13127671) **["User-Friendly, Highly Customizable, and Complete—Covers Everything I Need"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027)** **Rating:** 5.0/5.0 stars _— Genesis A._ [Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027) #### What Are G2 Users Discussing About HubSpot Sales Hub? - [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments - [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments - [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments - [How do I use HubSpot for sales?](https://www.g2.com/discussions/how-do-i-use-hubspot-for-sales) - 3 comments - [What can you do with free HubSpot?](https://www.g2.com/discussions/what-can-you-do-with-free-hubspot) - 2 comments ### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) Note: GTM Studio is the upgraded version of ZoomInfo Marketing and ZoomInfo Operations. GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace so plays fire automatically, moments aren't missed, and reps always know what to do next. Designed for RevOps and marketing teams, GTM Studio eliminates tool sprawl by connecting CRM, marketing, sales, and third-party data into a single live canvas - giving every team a complete, AI-ready view of their market. At the core of GTM Studio is built-in waterfall enrichment that automatically fills in missing contact and account data across 25+ vendors, so the data powering every play is always complete and actionable. AI-powered insights surface buying signals in real time, helping teams respond to in-market buyers in under five minutes - before competitors have even pulled a list. Every insight is grounded in your ICP, so GTM decisions are faster, sharper, and more informed. GTM Studio is built for speed to execution. A library of pre-built plays - including inbound acceleration, champion tracking, and competitive displacement - can be launched in a single click, with no tickets, no engineering support, and no waiting. Custom plays can be designed, tested, and scaled without code or developer involvement, compressing what used to take weeks into minutes. Specialized AI agents handle enrichment, scoring, routing, and message creation automatically, so teams stay focused on results rather than operations. GTM Studio integrates with the tools revenue teams already rely on - Salesforce, HubSpot, Salesloft, Gong, Slack, and 50+ more - ensuring signals flow freely across the stack and execution happens without friction. Built-in analytics measure what's working in real time, while automated workflows and alerts keep teams responsive to every change in GTM data. The result is a GTM motion that runs on its own - where top-performing teams launch more than 50 plays per quarter, expansion campaigns that once took three weeks go live in 30 minutes, and every seller always knows exactly where to focus next. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,395 #### How Do G2 Users Rate GTM Studio - Powered by ZoomInfo? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 8.2/10 (Category avg: 8.6/10) - **Customer Scoring:** 8.4/10 (Category avg: 8.5/10) - **AI Text Summarization:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind GTM Studio - Powered by ZoomInfo? - **Seller:** [ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706) - **Company Website:** www.zoominfo.com - **Year Founded:** 2000 - **HQ Location:** Vancouver, WA - **Twitter:** @ZoomInfo 23,515 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website) 4,221 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Medium, 24% Large #### What Do G2 Reviewers Say About GTM Studio - Powered by ZoomInfo? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accurate B2B contact data** and intuitive filtering options, enhancing targeted prospecting and campaign efficiency. - Users appreciate the **accuracy of data and intent signals** , enhancing their lead generation and targeting efforts effectively. - Users find **GTM Studio easy to use** , enhancing lead enrichment with simple segmentation and sorting options. - Users value the **reliable and accurate B2B contact data** from GTM Studio, enhancing campaign targeting and efficiency. - Users value the **reliable and accurate B2B contact data** offered by GTM Studio, enhancing their targeting and campaign efficiency. ##### Cons - Many users find the **pricing too high** for small teams, making it less accessible for their needs. - Users experience **data inaccuracy** , with outdated information and missing data for niche roles affecting reliability. - Users note that the **high pricing** may not be suitable for smaller teams with limited budgets. - Users find the **learning curve steep** initially due to the platform's complexity and extensive features. - Users find the **complex interface** of GTM Studio challenging initially, requiring training to navigate effectively. #### What Are Recent G2 Reviews of GTM Studio - Powered by ZoomInfo? **["Amazing Platform That Helps Marketers Bridge the Gap with your Audience"](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370) **["Account Exectuive"](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)** **Rating:** 5.0/5.0 stars _— Alex P._ [Read full review](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756) #### What Are G2 Users Discussing About GTM Studio - Powered by ZoomInfo? - [What impact has Chorus by ZoomInfo had on the enhancement of sales conversations and customer insights?](https://www.g2.com/discussions/what-impact-has-chorus-by-zoominfo-had-on-the-enhancement-of-sales-conversations-and-customer-insights) - [What is Chorus.ai used for?](https://www.g2.com/discussions/what-is-chorus-ai-used-for) - [What is ZoomInfo MarketingOS used for?](https://www.g2.com/discussions/what-is-zoominfo-marketingos-used-for) - [What are ZoomInfo scoops?](https://www.g2.com/discussions/what-are-zoominfo-scoops) - [What information does ZoomInfo provide?](https://www.g2.com/discussions/what-information-does-zoominfo-provide) ### [Substrata](https://www.g2.com/products/substrata-substrata/reviews) Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,098 #### How Do G2 Users Rate Substrata? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 9.6/10 (Category avg: 8.6/10) - **Customer Scoring:** 9.6/10 (Category avg: 8.5/10) - **AI Text Summarization:** 9.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Substrata? - **Seller:** [Substrata](https://www.g2.com/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea) - **Company Website:** www.substrata.me - **Year Founded:** 2020 - **HQ Location:** Tel Aviv, Israel - **Twitter:** @SubstrataHQ 517 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a52ceae0c10051c0684d9809a4ca491659604e05cb588ada06d0642e2f54ba79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsubstrata-company%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Development Representative, Project Manager - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 45% Small, 41% Medium #### What Do G2 Reviewers Say About Substrata? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy** of Substrata in enhancing communication clarity and strategic messaging for stakeholders. - Users find Substrata **invaluable for project management** , enhancing communication, coordination, and decision-making efficiency in solar projects. - Users highly value the **clarified and actionable communication** enabled by Substrata's advanced tools for effective outreach. - Users value the **strategic communication enhancement** from Substrata, empowering them to engage clients effectively with tailored messages. - Users value the **time-saving capabilities** of Substrata, enabling efficient prospect tracking and streamlined outreach efforts. ##### Cons - Users find the **initial learning curve** of Substrata challenging, needing time to master its features and insights. - Users desire more **customization options** for improved usability, especially for C-level executives managing diverse metrics. - Users find the **initial setup and complex interface** of Substrata overwhelming, impacting the overall user experience. - Users find the **time-consuming setup** and analysis process of Substrata challenging, creating hurdles in quick data access. - Users find the **dashboard overwhelming** initially, needing time to learn and customize advanced features effectively. #### What Are Recent G2 Reviews of Substrata? **["The best way to coach reps on maintaining control in multi-party meetings"](https://www.g2.com/survey_responses/substrata-review-13141232)** **Rating:** 5.0/5.0 stars _— Malene S._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13141232) **["Caught a silent deal-breaker using Q for Email and SoundWave"](https://www.g2.com/survey_responses/substrata-review-13135490)** **Rating:** 5.0/5.0 stars _— Chetan H._ [Read full review](https://www.g2.com/survey_responses/substrata-review-13135490) ### [Nooks](https://www.g2.com/products/nooks/reviews) Nooks is the Agent Workspace for intelligent outbound. We pair human judgment with AI execution so reps spend less time on busywork and more time building real relationships that turn into pipeline. Nooks brings signals, account history, and next-best actions into one multi-channel system for AI sequencing so outbound stays relevant as you scale. Over 100 teams have switched from legacy sequencing tools to Nooks, more than doubling email-sourced pipeline, cutting research time by 90%, and consolidating multiple vendors into one platform. Over 1200 customers, including sophisticated sales orgs at HubSpot, Deel, ZoomInfo, and Rippling use Nooks to generate more pipeline with less context switching. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,649 #### How Do G2 Users Rate Nooks? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 10.0/10 (Category avg: 8.6/10) - **Customer Scoring:** 9.4/10 (Category avg: 8.5/10) - **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Nooks? - **Seller:** [Nooks](https://www.g2.com/sellers/nooks) - **Company Website:** www.nooks.ai - **HQ Location:** San Francisco, California - **Twitter:** @JoinNooks 390 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0985ff2b8e1083fcf100fe495e371b10ac44dcc8c0a734662629503f74b014e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnooksapp&secure%5Burl_type%5D=linkedin_company_website) 390 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** SDR, Business Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Medium, 25% Small #### What Do G2 Reviewers Say About Nooks? _AI-generated summary from verified user reviews_ ##### Pros - Users find that Nooks offers **time-saving** features, enhancing efficiency and allowing for more calls in less time. - Users find Nooks to be exceptionally **easy to use** , with a beginner-friendly interface and intuitive navigation. - Users find Nooks enables **exceptional efficiency** with faster dialing and intuitive features that enhance productivity. - Users love the **efficient parallel dialing** feature of Nooks, boosting their call volume and enhancing conversations. - Users value the **efficient lead generation** capabilities of Nooks, enhancing productivity and enabling targeted outreach effectively. ##### Cons - Users face frequent **call issues** with Nooks, including slow connections and frustrating glitches during calls. - Users face **dialer issues** with incorrect numbers being dialed and challenges in connecting with intended contacts. - Users find the **missing features** in Nooks limiting, particularly lacking sorting options and multi-tab operation. - Users face **dialer limitations** with Nooks, including issues with task triggers and double calls to prospects. - Users report **connection issues** with Nooks, including delays and drops during calls, impacting communication quality. #### What Are Recent G2 Reviews of Nooks? **["Nooks Supercharged My Outbound Prospecting With a Fast, Intuitive Dialer"](https://www.g2.com/survey_responses/nooks-review-13172157)** **Rating:** 5.0/5.0 stars _— Deep K._ [Read full review](https://www.g2.com/survey_responses/nooks-review-13172157) **["Significant Boost in Connect Rates with Seamless CRM"](https://www.g2.com/survey_responses/nooks-review-13124572)** **Rating:** 5.0/5.0 stars _— Laura N._ [Read full review](https://www.g2.com/survey_responses/nooks-review-13124572) ### [CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,738 #### How Do G2 Users Rate CallRail? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 8.1/10 (Category avg: 8.6/10) - **Customer Scoring:** 8.3/10 (Category avg: 8.5/10) - **AI Text Summarization:** 7.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind CallRail? - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail 6,067 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency. - Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility. - Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns. - Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies. - Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights. ##### Cons - Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs. - Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections. - Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features. - Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges. - Users often face **number issues** , including spam calls and concerns about billing based on call minutes. #### What Are Recent G2 Reviews of CallRail? **["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/survey_responses/callrail-review-11188871) **["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/survey_responses/callrail-review-12646622) #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### [Otter.ai](https://www.g2.com/products/otter-ai/reviews) Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023. **Average Rating:** 4.4/5.0 **Total Reviews:** 498 #### How Do G2 Users Rate Otter.ai? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 8.6/10 (Category avg: 8.6/10) - **Customer Scoring:** 7.7/10 (Category avg: 8.5/10) - **AI Text Summarization:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Otter.ai? - **Seller:** [Otter.ai](https://www.g2.com/sellers/otter-ai) - **Company Website:** otter.ai - **HQ Location:** Mountain View, California - **Twitter:** @otter\_ai 17,074 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d7cf63698d850ec5f00e57a8e5c58280f4f621c4ee2cf05bd271c2460181b71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F35593855%2F&secure%5Burl_type%5D=linkedin_company_website) 282 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 70% Small, 20% Medium #### What Do G2 Reviewers Say About Otter.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions. - Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries. - Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities. - Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings. - Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points. ##### Cons - Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead. - Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations. - Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers. - Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality. - Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability. #### What Are Recent G2 Reviews of Otter.ai? **["Effortless Meeting Notes with Searchable Transcripts and Action Items"](https://www.g2.com/survey_responses/otter-ai-review-13040224)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/otter-ai-review-13040224) **["A Great Time-Saving Tool for Automated Meeting Notes and Summaries with Otter.ai"](https://www.g2.com/survey_responses/otter-ai-review-13136196)** **Rating:** 5.0/5.0 stars _— Kayreal P._ [Read full review](https://www.g2.com/survey_responses/otter-ai-review-13136196) #### What Are G2 Users Discussing About Otter.ai? - [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) - 2 comments, 1 upvote - [How good is Otter AI?](https://www.g2.com/discussions/how-good-is-otter-ai) - [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) - 1 comment, 1 upvote - [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) - 1 comment, 1 upvote - [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) - 2 comments, 1 upvote ### [Aircall](https://www.g2.com/products/aircall/reviews) Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,599 #### How Do G2 Users Rate Aircall? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 9.6/10 (Category avg: 8.6/10) - **Customer Scoring:** 5.0/10 (Category avg: 8.5/10) - **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Aircall? - **Seller:** [Aircall](https://www.g2.com/sellers/aircall) - **Company Website:** www.aircall.io - **Year Founded:** 2014 - **HQ Location:** New York - **Twitter:** @aircall 4,964 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7be761d7fbad3da0454753d90f07916cd3a958959f851b5be97356e1913a0ca2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5013970%2F&secure%5Burl_type%5D=linkedin_company_website) 849 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales Development Representative, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small, 40% Medium #### What Do G2 Reviewers Say About Aircall? _AI-generated summary from verified user reviews_ ##### Pros - Users find Aircall to be **easy to use** , allowing seamless communication and efficient workflow management without issues. - Users commend the **easy integration** of Aircall with CRM and helpdesk platforms, enhancing communication and workflow efficiency. - Users value the **reliability** of Aircall, praising its ease of use and excellent call quality for support communications. - Users find Aircall's **intuitive setup** and user-friendly interface essential for efficient communication and operations. - Users appreciate the **automatic call recording and transcription** features of Aircall, enhancing record-keeping and workflow efficiency. ##### Cons - Users often experience **connection issues** with Aircall, affecting call quality and requiring frequent app restarts. - Users report **call issues** with Aircall, including uneven distribution and connection problems that disrupt communication. - Users often face **dialer issues** with Aircall, affecting call distribution, connectivity, and user experience. - Users note the **lack of text handling and extension features** in Aircall, impacting their overall experience. - Users notice the **slow loading** of Aircall, particularly with syncing call logs and mobile app performance. #### What Are Recent G2 Reviews of Aircall? **["Aircall: Powerful Cloud Phone System with Excellent Support"](https://www.g2.com/survey_responses/aircall-review-13051826)** **Rating:** 5.0/5.0 stars _— mark.reed@abaxhealth.com R._ [Read full review](https://www.g2.com/survey_responses/aircall-review-13051826) **["Facilitate Telemarketing with Great Efficiency"](https://www.g2.com/survey_responses/aircall-review-13122992)** **Rating:** 5.0/5.0 stars _— Omar M._ [Read full review](https://www.g2.com/survey_responses/aircall-review-13122992) #### What Are G2 Users Discussing About Aircall? - [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) - 1 comment, 1 upvote - [How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?](https://www.g2.com/discussions/how-are-you-dealing-with-reporting-that-feels-too-shallow-or-rigid-for-real-world-team-tracking) - 1 comment, 1 upvote - [Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?](https://www.g2.com/discussions/is-anyone-else-struggling-with-the-new-workspace-and-having-to-juggle-multiple-aircall-apps) - 1 comment, 1 upvote - [How do you handle Aircall lagging, freezing, or needing frequent restarts during heavy use?](https://www.g2.com/discussions/how-do-you-handle-aircall-lagging-freezing-or-needing-frequent-restarts-during-heavy-use) - 1 comment, 1 upvote - [Unstable calls and connectivity issues reduce my confidence when speaking with customers](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) - 1 comment, 2 upvotes ### [Claap](https://www.g2.com/products/claap/reviews) Claap records every sales conversation and automatically structures it into rich, labeled data - speakers, objections, pain points, next steps, and more. That structured context becomes the fuel for AI agents to take over the rest: updating your CRM, drafting follow-up emails and sales decks, surfacing coaching insights, and triggering workflows across your stack. Claap delivers agent-ready conversation intelligence: pre-labeled, structured for retrieval, and open to any AI agent via MCP (Model Context Protocol). Video calls, phone calls, all captured in one platform without bots or friction. On average, sales reps save 30 minutes after each meeting with workflow automations, and revenue leaders increase their win rate up to 30% with deal insights and AI-assisted coaching. Claap is part of the lemlist group, and trusted by 1,000+ companies including Revolut, Qonto, 360Learning, Figures, and OpenClassrooms. **Average Rating:** 4.6/5.0 **Total Reviews:** 441 #### How Do G2 Users Rate Claap? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.5/10) - **Artificial Intelligence:** 9.1/10 (Category avg: 8.6/10) - **Customer Scoring:** 9.1/10 (Category avg: 8.5/10) - **AI Text Summarization:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Claap? - **Seller:** [Claap](https://www.g2.com/sellers/claap) - **Year Founded:** 2021 - **HQ Location:** Hempstead, New York - **Twitter:** @claap\_io 335 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1bfc15d2126c0a47c94891f68e82694259182c8c4be45c49090ec37f2f040163&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclaap-io%2F&secure%5Burl_type%5D=linkedin_company_website) 52 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Small, 38% Medium #### What Do G2 Reviewers Say About Claap? _AI-generated summary from verified user reviews_ ##### Pros - Users find Claap's **effortless usability** enhances communication and streamlines tasks with intuitive features and a clean interface. - Users find Claap's **time-saving features** invaluable for efficient communication and reducing unnecessary meetings. - Users highlight the **effortless recording** experience with Claap, enabling seamless communication and quick video updates. - Users find Claap to be **intuitive and efficient** , seamlessly integrating video updates and collaboration into their workflow. - Users appreciate the **efficiency** of Claap, enabling smooth communication and reducing time spent on meetings. ##### Cons - Users face **slow performance** , experiencing delays in video processing and interface lagging during use, affecting usability. - Users often face **slow loading times** that hinder their ability to quickly access videos and meeting notes. - Users experience **processing limitations** with longer meetings, affecting the speed of sharing insights immediately after calls. - Users often face **recording issues** like slow processing and glitches that hinder the overall experience with Claap. - Users often face **delays** in video processing and uploads, impacting their overall experience with Claap. #### What Are Recent G2 Reviews of Claap? **["Transforms Meeting Data into Valuable Insights"](https://www.g2.com/survey_responses/claap-review-11936149)** **Rating:** 4.0/5.0 stars _— Pavithra L._ [Read full review](https://www.g2.com/survey_responses/claap-review-11936149) **["Great tool for asynchronous team communication"](https://www.g2.com/survey_responses/claap-review-12975710)** **Rating:** 4.0/5.0 stars _— Prem K._ [Read full review](https://www.g2.com/survey_responses/claap-review-12975710) ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.5/10) - **Customer Scoring:** 9.4/10 (Category avg: 8.5/10) - **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Jiminny](https://www.g2.com/it/products/jiminny/reviews) Jiminny è la piattaforma di intelligenza conversazionale progettata per aiutare i leader delle entrate a catturare e analizzare informazioni critiche di go-to-market attraverso video, voce ed email. Questa soluzione innovativa automatizza l'integrazione di queste informazioni nel tuo CRM, consentendo ai team di prendere decisioni informate e guidare la crescita delle entrate in modo efficace. Jiminny beneficia l'intero team delle entrate. Per i rappresentanti di vendita, automatizza le attività amministrative di routine, permettendo loro di concentrarsi maggiormente sulla vendita e migliorare le loro prestazioni. Questo non solo semplifica il loro flusso di lavoro, ma aumenta anche la loro produttività, consentendo loro di chiudere affari in modo più efficiente. I manager beneficiano di Jiminny ottenendo accesso a informazioni utili che li aiutano a sviluppare i loro team, promuovendo un ambiente di miglioramento continuo e costruzione della fiducia. Gli esecutivi possono fare affidamento su Jiminny per fornire una fonte affidabile di dati per prendere decisioni strategiche basate sui dati. La piattaforma trasforma il CRM in una base di lancio affidabile per la crescita delle entrate, garantendo che la leadership possa monitorare i progressi e identificare le aree di miglioramento con facilità. Questo approccio completo all'intelligenza conversazionale GTM consente a tutti i livelli dell'organizzazione di lavorare collaborativamente verso gli obiettivi di entrate. Le caratteristiche principali di Jiminny includono la sua capacità di analizzare le conversazioni in tempo reale, fornendo feedback e informazioni istantanee che possono essere immediatamente messe in atto. Il processo di onboarding rapido della piattaforma e l'interfaccia user-friendly assicurano che i team possano adattarsi rapidamente e iniziare a raccogliere i benefici senza tempi morti significativi. Vendi in modo più intelligente, cresci più velocemente e, in definitiva, chiudi più affari con Jiminny. La piattaforma non solo migliora le prestazioni individuali, ma coltiva anche una cultura basata sui dati che supporta una crescita e un successo sostenuti in tutta l'organizzazione. **Average Rating:** 4.6/5.0 **Total Reviews:** 928 #### How Do G2 Users Rate Jiminny? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.5/10) - **Intelligenza Artificiale:** 8.3/10 (Category avg: 8.6/10) - **Valutazione del cliente:** 8.2/10 (Category avg: 8.5/10) - **Riassunto del testo AI:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Jiminny? - **Venditore:** [Jiminny](https://www.g2.com/it/sellers/jiminny) - **Sito web dell'azienda:** www.jiminny.com - **Anno di Fondazione:** 2016 - **Sede centrale:** London, England - **Twitter:** @JiminnyInc 384 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e86eec5ff0a3343529fa2c04b02fe8f708c054fec6bcaa1d908e00183b026df1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10815921%2F&secure%5Burl_type%5D=linkedin_company_website) 60 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, Customer Success Manager - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 63% Medium, 31% Small #### What Do G2 Reviewers Say About Jiminny? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti amano Jiminny per la sua **facilità d'uso** e per le preziose intuizioni, migliorando efficacemente i loro processi di vendita. - Gli utenti lodano Jiminny per la sua **facilità d'uso** , migliorando le riunioni quotidiane con una navigazione senza sforzo e funzionalità automatiche. - Gli utenti apprezzano i **riassunti delle chiamate automatizzati** di Jiminny, che aiutano in revisioni delle conversazioni rapide ed efficaci. - Gli utenti trovano Jiminny uno **strumento che fa risparmiare tempo** , semplificando le revisioni delle chiamate e migliorando l'efficienza della comunicazione. - Gli utenti apprezzano le **funzionalità di registrazione delle chiamate efficaci** di Jiminny, migliorando i processi di revisione e fornendo approfondimenti utili. ##### Cons - Gli utenti segnalano **problemi di chiamata** come problemi con le registrazioni e impostazioni difficili, che influenzano la loro esperienza complessiva. - Gli utenti segnalano **imprecisione dell'IA** , con problemi come trascrizione errata delle parole e interpretazione sbagliata del contesto della conversazione. - Gli utenti riscontrano **problemi di accuratezza** con le trascrizioni delle chiamate, spesso incontrando parole errate e incomprensioni nelle conversazioni. - Gli utenti trovano **inesattezze con accenti e lingue** nell'IA di Jiminny, limitandone l'efficacia per utenti diversi. - Gli utenti affrontano **problemi di registrazione** con tempi di elaborazione imprevedibili e limitazioni nell'aggiunta di registrazioni alle chiamate interne. #### What Are Recent G2 Reviews of Jiminny? **["Approfondimenti sulle chiamate potenziati dall'IA con evidenziazioni accurate, riepiloghi e integrazione CRM"](https://www.g2.com/it/survey_responses/jiminny-review-12917847)** **Rating:** 4.5/5.0 stars _— Luciana S._ [Read full review](https://www.g2.com/it/survey_responses/jiminny-review-12917847) **["L'eccellente registrazione e chat AI di Jiminny rendono il coaching un gioco da ragazzi"](https://www.g2.com/it/survey_responses/jiminny-review-12694816)** **Rating:** 4.5/5.0 stars _— Mathilde L._ [Read full review](https://www.g2.com/it/survey_responses/jiminny-review-12694816) #### What Are G2 Users Discussing About Jiminny? - [A cosa serve Jiminny?](https://www.g2.com/it/discussions/what-is-jiminny-used-for) - 1 comment ### [Salesken](https://www.g2.com/it/products/salesken/reviews) Salesken.ai è una piattaforma di intelligenza artificiale per le vendite progettata per migliorare le prestazioni dei team di vendita riducendo i costi di acquisizione. Offrendo suggerimenti in tempo reale durante le conversazioni, lo strumento consente ai rappresentanti di vendita di interagire in modo più efficace con i clienti. Salesken fornisce anche ai leader e ai rappresentanti una visibilità completa su ogni chiamata attraverso analisi avanzate delle chiamate, catturando emozioni, obiezioni, intenzioni e altro. Salesken offre soluzioni su misura per Leader e Rappresentanti di Vendita, guidando il successo dei ricavi attraverso: - Gestione del Pipeline: Previsioni accurate basate su approfondimenti delle conversazioni. - Monitoraggio delle Trattative: Riepiloghi istantanei, identificazione delle lacune BANT e chiari passaggi successivi. - Coaching del Team: Coaching personalizzato per ogni rappresentante e ogni trattativa, su richiesta. - Approfondimenti di Marketing: Approfondimenti attuabili estratti dalle conversazioni di vendita. - Assicurazione della Qualità: Valutazione del 100% delle chiamate di vendita con QA guidato dall'IA, offrendo coaching personalizzato e riducendo gli sforzi manuali migliorando la qualità e la coerenza complessiva delle vendite. Per i Rappresentanti di Vendita, Salesken offre: - Suggerimenti in Tempo Reale: Fornisce suggerimenti live e schede di battaglia per aiutare i rappresentanti a perfezionare i loro discorsi. - Arricchimento CRM: Automatizza l'inserimento e l'aggiornamento dei dati CRM. - Outreach Personalizzato: Semplifica e automatizza l'outreach, risparmiando tempo e aumentando l'efficienza. Salesken è l'IA di riferimento per l'intero team di vendita. Prenota una demo e scopri altre funzionalità e capacità. **Average Rating:** 4.9/5.0 **Total Reviews:** 386 #### How Do G2 Users Rate Salesken? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.8/10 (Category avg: 9.5/10) - **Intelligenza Artificiale:** 9.8/10 (Category avg: 8.6/10) - **Valutazione del cliente:** 9.8/10 (Category avg: 8.5/10) - **Riassunto del testo AI:** 9.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Salesken? - **Venditore:** [Salesken](https://www.g2.com/it/sellers/salesken) - **Anno di Fondazione:** 2018 - **Sede centrale:** New York, New York - **Twitter:** @SaleskenAi 117 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fb9dc6b45a86b1b361839781d7770408bad8a99922bdd7136d7b704424c5506&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesken%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 84 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Sales, Sales Executive - **Top Industries:** Gestione dell'istruzione, E-Learning - **Company Size:** 57% Medium, 37% Large #### What Do G2 Reviewers Say About Salesken? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti beneficiano del **feedback in tempo reale e dei dati attuabili** che migliorano significativamente le prestazioni del team di vendita. - Gli utenti apprezzano il **feedback in tempo reale** di Salesken, migliorando significativamente la produttività e le prestazioni dei team di vendita. - Gli utenti elogiano Salesken per i suoi **approfondimenti guidati dall'IA** che migliorano la produttività delle chiamate e potenziano i team di vendita per avere successo. - Gli utenti apprezzano le **funzionalità di automazione** di Salesken, che migliorano significativamente la produttività e l'efficienza del team di vendita. - Gli utenti evidenziano l' **efficienza migliorata** di Salesken, consentendo ai team di vendita di sfruttare dati utili per migliorare le prestazioni. ##### Cons - Gli utenti richiedono **una migliore connettività delle chiamate** poiché i problemi con le chiamate che non si connettono ostacolano la loro esperienza complessiva. - Gli utenti desiderano una **migliore connessione delle chiamate** e una maggiore personalizzazione, poiché i problemi occasionalmente ostacolano la loro esperienza con Salesken. - Gli utenti esprimono frustrazione per la **scarsa qualità della trascrizione** , che influisce negativamente sulla loro esperienza complessiva con Salesken. - Gli utenti sperimentano frustranti **problemi di registrazione** con Salesken, ostacolando la loro soddisfazione e funzionalità complessive. - Gli utenti riscontrano frequentemente **problemi di accuratezza** con le trascrizioni, influenzando la loro soddisfazione complessiva con Salesken. #### What Are Recent G2 Reviews of Salesken? **["Trasforma i tuoi rappresentanti di vendita in rock star."](https://www.g2.com/it/survey_responses/salesken-review-10386293)** **Rating:** 5.0/5.0 stars _— Madhan k._ [Read full review](https://www.g2.com/it/survey_responses/salesken-review-10386293) **["Approfondimenti in tempo reale sulle chiamate e coaching AI che migliorano le prestazioni di vendita"](https://www.g2.com/it/survey_responses/salesken-review-12599904)** **Rating:** 5.0/5.0 stars _— Anup K._ [Read full review](https://www.g2.com/it/survey_responses/salesken-review-12599904) #### What Are G2 Users Discussing About Salesken? - [A cosa serve Salesken?](https://www.g2.com/it/discussions/what-is-salesken-used-for) ### [ZoomMate](https://www.g2.com/it/products/zoommate/reviews) ZoomMate è uno spazio di lavoro AI integrato in Zoom Workplace, progettato per migliorare la produttività trasformando le discussioni in risultati concreti. Questa soluzione innovativa funge da compagno di squadra AI personale che comprende, apprende e agisce sui tuoi compiti quotidiani. Colmando il divario tra conversazione ed esecuzione, ZoomMate assicura che le decisioni prese durante le riunioni e le chat siano seguite efficacemente, permettendo agli utenti di concentrarsi sulle loro responsabilità principali. Il pubblico target di ZoomMate include professionisti e team che si affidano a strumenti collaborativi per gestire i loro flussi di lavoro. Sia in ambienti aziendali, team remoti o istituzioni educative, gli utenti beneficiano di un'integrazione senza soluzione di continuità delle capacità AI nel loro ecosistema Zoom esistente. ZoomMate è particolarmente utile per individui che spesso si trovano a destreggiarsi tra più compiti e strumenti, poiché semplifica il processo di monitoraggio e completamento del lavoro avviato durante le discussioni. Una delle caratteristiche distintive di ZoomMate è la sua capacità di operare nel contesto delle conversazioni in corso. A differenza degli assistenti AI tradizionali che richiedono agli utenti di inserire comandi specifici, ZoomMate si impegna attivamente nel flusso di lavoro comprendendo le sfumature delle discussioni e identificando i passi successivi senza bisogno di istruzioni esplicite. Questo approccio proattivo non solo fa risparmiare tempo ma riduce anche il carico cognitivo sugli utenti, permettendo loro di concentrarsi sulle decisioni strategiche piuttosto che sui seguiti amministrativi. Inoltre, ZoomMate consolida varie funzioni in un'unica piattaforma, eliminando la necessità di applicazioni e licenze multiple. Questa integrazione migliora la sicurezza dei dati mantenendo le informazioni sensibili all'interno dell'ambiente Zoom, riducendo il rischio associato all'uso di strumenti disparati. Le capacità di orchestrazione di ZoomMate gli permettono di gestire compiti attraverso diversi sistemi, assicurando che tutti i membri del team siano allineati e informati sugli sviluppi del progetto. In sostanza, ZoomMate ridefinisce il modo in cui i team collaborano ed eseguono i compiti integrando l'AI direttamente nel flusso di lavoro. La sua capacità unica di apprendere dalle interazioni e fornire assistenza contestuale lo rende un bene prezioso per qualsiasi organizzazione che desideri migliorare la produttività e semplificare le operazioni. Concentrandosi sul seguito delle conversazioni, ZoomMate consente agli utenti di raggiungere i loro obiettivi in modo più efficiente, trasformando le riunioni in risultati tangibili. **Average Rating:** 4.6/5.0 **Total Reviews:** 259 #### How Do G2 Users Rate ZoomMate? - **Ritiene che the product sia stato un valido partner commerciale?:** 8.9/10 (Category avg: 9.5/10) - **Intelligenza Artificiale:** 7.5/10 (Category avg: 8.6/10) - **Valutazione del cliente:** 7.5/10 (Category avg: 8.5/10) - **Riassunto del testo AI:** 7.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind ZoomMate? - **Venditore:** [Zoom](https://www.g2.com/it/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Sito web dell'azienda:** www.zoom.com - **Anno di Fondazione:** 2011 - **Sede centrale:** San Jose, CA - **Twitter:** @zoom 1,042,714 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 41% Small, 34% Medium #### What Do G2 Reviewers Say About ZoomMate? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di ZoomMate, che consente conferenze e condivisione dello schermo senza problemi anche su dispositivi a bassa velocità. - Gli utenti trovano il **Zoom AI Companion** inestimabile per registrare i verbali e migliorare la produttività attraverso un'integrazione senza soluzione di continuità. - Gli utenti trovano l' **facilità d'uso** di Zoom AI Companion inestimabile per migliorare la produttività e semplificare la comunicazione. - Gli utenti trovano che **l'utilità dell'AI Companion per registrare i verbali delle riunioni** aumenti significativamente la produttività e semplifichi la comunicazione. - Gli utenti apprezzano l' **efficienza** di ZoomMate nell'organizzare i compiti e creare riassunti chiari, migliorando la produttività durante le riunioni. ##### Cons - Gli utenti si sentono limitati dalle **funzionalità mancanti** di ZoomMate, richiedendo strumenti aggiuntivi per funzioni essenziali come i sottotitoli. - Gli utenti segnalano **inesattezze** nei riassunti delle riunioni, mancanza di sfumature e generazione di domande generiche che mancano di profondità e contesto. - Gli utenti trovano le **funzionalità limitate** di ZoomMate insufficienti poiché spesso richiede strumenti aggiuntivi per una funzionalità completa. - Gli utenti riscontrano **problemi di accuratezza** con Zoom AI Companion, notando parole mancanti e contenuti irrilevanti nei riassunti e nelle domande. - Gli utenti sperimentano **problemi con Zoom** in aree con bassa copertura e affrontano difficoltà audio a causa delle recenti modifiche all'interfaccia utente. #### What Are Recent G2 Reviews of ZoomMate? **["Zoom AI Companion aumenta la produttività con riassunti intelligenti delle riunioni e compiti da svolgere"](https://www.g2.com/it/survey_responses/zoommate-review-12924533)** **Rating:** 5.0/5.0 stars _— Utente verificato in Gestione dell'istruzione_ [Read full review](https://www.g2.com/it/survey_responses/zoommate-review-12924533) **["Riepiloghi delle riunioni e aggiornamenti rendono facile rimanere concentrati"](https://www.g2.com/it/survey_responses/zoommate-review-12933710)** **Rating:** 5.0/5.0 stars _— Utente verificato in Organizzazione civica e sociale_ [Read full review](https://www.g2.com/it/survey_responses/zoommate-review-12933710) ### [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews) InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos. This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment. To learn more, visit inmoment.com **Average Rating:** 4.7/5.0 **Total Reviews:** 314 #### How Do G2 Users Rate InMoment Experience Improvement (XI) Platform? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.5/10) #### Who Is the Company Behind InMoment Experience Improvement (XI) Platform? - **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta) - **HQ Location:** Salt Lake City, Utah - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e56037fcec61d213a1f4229eb926938e0c1373395be6ee138691fc922b14a1dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweareinmoment%2F&secure%5Burl_type%5D=linkedin_company_website) 411 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small, 39% Medium #### What Are Recent G2 Reviews of InMoment Experience Improvement (XI) Platform? **["Seamless integration with POS for survey"](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)** **Rating:** 5.0/5.0 stars _— Lakshay D._ [Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685) **["Easy to use tools. Supportive Visionary Staff."](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)** **Rating:** 5.0/5.0 stars _— Beth W._ [Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822) #### What Are G2 Users Discussing About InMoment Experience Improvement (XI) Platform? - [What is InMoment Experience Intelligence (XI) Platform used for?](https://www.g2.com/discussions/what-is-inmoment-experience-intelligence-xi-platform-used-for) - ‹ Prev‹ Prev - 1 - [2](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=5#product-list) - [6](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=6#product-list) - [7](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=7#product-list) - [Next ›Next ›](/categories/conversation-intelligence/free?open_modal_url=%2Fproducts%2Fconvin-ai%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fconversation-intelligence%252Ffree%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Payroll Software](https://www.g2.com/categories/payroll) [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Outbound Call Tracking](/categories/outbound-call-tracking) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Conversation Intelligence Themes](/categories/conversation-intelligence/themes)