Ken H.
KH
Ken H.
Product Manager
Computer Software
Small-Business (50 or fewer emp.)
"Go as deep and technical as you need to go"
5/5
What do you like best about Convert Experiences?

I've got 2 "bests":

1. Their support is personable and head and shoulders above every other experimentation suite I've used.

2. The depth and capabilities of their tools for experimentation just blew me away. They knew that one size does _not_ fit all, and have provided so many places to inject a script at runtime to be able to decide when and how to run an experiment. This is so huge for me because the app I experiment on is written with wildly changing view layers. The specific feature I'm describing is called "JS Conditions" or DMP Profiling. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There's honestly not much I dislike. If you want to get into the DMP stuff, it can be a bit intimidating if you're not a Javascript programmer, but their support and documentation are stellar. Review collected by and hosted on G2.com.

Guido X J.
GJ
Guido X J.
Global CRO Lead (Interim)
Small-Business (50 or fewer emp.)
"Great product and fast support"
5/5
What do you like best about Convert Experiences?

I like Converts SmartInsert (flicker-free testing) and integration with Google Analytics. Because they don't have post-test segmentation features (which we don't use, we do test analysis in GA) their app is much cheaper than other alternatives. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

For more advanced tests you would need to have a javascript developers, but that's true for all other competitors too. Review collected by and hosted on G2.com.

Lee P.
LP
Lee P.
Conversion Rate Optimisation Consultant
Small-Business (50 or fewer emp.)
"More functionality for the money, less flicker."
5/5
What do you like best about Convert Experiences?

- It's easy to use

- There is barely any flicker, compared to other tools we've used in the past

- You get more features / functionality for your money (e.g. javascript triggering of experiments)

- Claudiu and George on the support team are quick and very thorough, they won't fob you off.

- Also, we're on Convert's partnership scheme. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

- Can't segment within the reporting, but we use other tools to do this.

- Experiments sometimes 'call' themselves which is a feature I'd like to have turned off by default. Review collected by and hosted on G2.com.

Lukas B. S.
LS
Lukas B. S.
Founder & President
Small-Business (50 or fewer emp.)
"Excellent, Fast Platform"
4.5/5
What do you like best about Convert Experiences?

We've used Optimizely, VWO, and others - of them Convert.com was the fastest to setup tests and execute them. It's our preferred platform for conversion rate optimization. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Nothing to dislike here - some small differences vs. other platforms, and all editors are subject to weird code issues, but otherwise pretty easy to use. Review collected by and hosted on G2.com.

Auke V.
AV
Auke V.
Owner
Internet
Small-Business (50 or fewer emp.)
"Perfect tool for high volume, e-commerce testing with great support"
5/5
What do you like best about Convert Experiences?

For sure the great service and the many data points you get with each plan. This is especially useful for high-volume e-commerce shops who want to do a lot of continues testing. Their amazing Magento plugin really adds to that.

Next to that their system is extremely fast, bringing flicker to a minimum. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Their statistical engine is a bit more time to reach statistical significance than i.e. Optimizely's or VWO's, but depending on how you look at this it's actually a good thing.

Besides that, the only thing I`m really missing is segmentation during or after testing of the results by device, new users etc. within the results page. Targeting of users based on segments is obviously possible.

There are also a few inconsistencies in their user interface that I would have liked to see different. This could be personal taste though. Review collected by and hosted on G2.com.

Francis T.
FT
Francis T.
Director, eCommerce Growth
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Convert Experiences - Superior A/B Testing Software"
5/5
What do you like best about Convert Experiences?

Convert Experiences (previously Convert Experiments) is, in my opinion, the best A/B testing software on the market right now. It is my go-to recommendation for any A/B testing requirement.

First off, the support is top-notch. It is easy to get hold of the founder/SEO Dennis and if you run into any significant trouble, it's easy to get hold of the senior developers.

We are advanced A/B testers and Convert is the only piece of software that has these critical features that I have not been able to find anywhere else. I will touch on those elements that are more unique to Convert.

1. "Blink" handling. Convert takes great pains to reduce or eliminate the "blink" that comes with any javascript rewrite based A/B testing software. AFAIK they are the only ones who do this. Any blinking might cause instrumentation bias in the tests that we certainly don't want.

2. Advanced editing. Unlike a lot of their competitors, Convert allows you to edit the variation code directly. This means that you can basically test any website (including AJAX and highly dynamic sites). This is not the case with some other competitors.

3. Easy breakdown and visualization of daily conversion patterns. Surprisingly, this is not available with a lot of A/B testing platforms. We want to see the conversion rate daily so that we can see if there are any validity threats in the test. Most platforms only provide an aggregate of data up to that day.

I strongly recommend Convert Experiences. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The user permissions handling can be improved, right now it's a bit clunky. Review collected by and hosted on G2.com.

Louisa N.
LN
Louisa N.
Senior Interactive Designer
Education Management
Mid-Market (51-1000 emp.)
"Perfect solution at a great value!"
4/5
What do you like best about Convert Experiences?

Having used other A/B split testing software in the past, I like how similar it was in function to others so the learning curve was non-existent after my first test. Specifically to Convert, I like how we can setup custom goals to measure our tests and the reporting adjusts per goal. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

As with any A/B split testing software, it's not as easy to create tests as a salesperson might make you think it is. It takes a trained professional to help you design and develop the tests as well as define variations, goals, and benchmarks in testing. Convert is one of the easiest tools I've ever used though! Review collected by and hosted on G2.com.

David F.
DF
David F.
Senior UX Strategist
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Excellent Customer Service & Easy to Use"
4/5
What do you like best about Convert Experiences?

It is very easy to set up the front-end variation of your experiment in a short amount of time as well as to set up custom segments and specific goals you want to track. All-in-all will only take a few minutes to set up a basic A/B test. Furthermore, although it is more challenging setting up tests that aren't minor Front-End variations, our developers haven't had too much difficulty finding a way to add JS to the test to get the desired effect. Lastly, the customer service is relatively quick if you're having issues with your tests and I haven't had a question unanswered yet. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

I believe their dashboard to preview your test works on an emulator and I always get an out-of-date banner in this view so I'm not sure what software their emulator is running with. It'd be nice to see more preview options in that regard. Additionally, I wish I could preview the entire code of the page so I could edit existing code versus only being able to add JS code to an experiment. Review collected by and hosted on G2.com.

Gabrielle L.
GL
Gabrielle L.
Marketing Officer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Value for Your Money"
5/5
What do you like best about Convert Experiences?

We are using it now for a campaign so I’m relatively new to A/B testing. We selected Convert because of the consulting services they offered on top of the tool. They basically developed our variations for us based on our mock-ups. We had a training but we really on check the dashboard and reports once the experiments are done. We don’t have that many developers on the team available now so this worked out well. So I love their interface but I like the service part best. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

It’s not super clear how all the math works so it would be good if that was clearer stated somewhere. Review collected by and hosted on G2.com.

Sudipta C.
SC
Sudipta C.
Director Transportation Coordination Products
Information Technology and Services
Small-Business (50 or fewer emp.)
"Convert Experiments - A Value Add & a handy A/B Tool"
5/5
What do you like best about Convert Experiences?

Convert is more an agency tool and it's focus is clear helping us with the tool without installing to many client website tags. I love it because it saves us time communicating back and forth with clients. One example is the collision detector or however they call it. We can setup test that do not conflict with each-other. Handy.

We moved from another tool because of two reasons: Pricing and Blinking. The pricing of Convert is great compared to other enterprise tools and if you go for performance and not A-brand this is the way to go. Now what helped in the switch was also that they don't blink as much as other tools we tried. Unless you use bigger images Convert makes the swap of original and variation fast. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

It takes a bit of time to get used to it's like a hybrid of VWO (wizard style) and Optimizely hiding everything in menu's, documentation is to much to handle so went for chat and they gave us onboarding training. Review collected by and hosted on G2.com.