SI

Sam I.

Small-Business (50 or fewer emp.)

7/20/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"A reasonably priced and powerful testing tool"

5/5

What do you like best about Convert Experiences?

- Easy to use reporting interface. Convert is easily the most readable of all the platforms that I've used.

- Reasonably priced compared to many other tool providers on the market. Optimisation tools are often only as good as the people using them - so the money saved on tools can go to building a better optimisation team that will get results, rather than a tool with loads of features that you'll rarely use!

- The Javascript based test creation is great for creating more advanced tests.

- Custom audience creation using JS for for advanced targeting.

- The support team is very good.

- Easy "click and go" integration with a number of tools including GA, Hotjar and Mouseflow. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There's not really anything to dislike.

The only useful addition would be the option to change the statistical method. I.e. choosing one-tailed or two-tailed tests and having an in-built sample size calculator. Review collected by and hosted on G2.com.

LT

Luong Quang T.

mVAS and Youtube Team Manager

Mid-Market (51-1000 emp.)

12/1/2020

"A great tool for CRO"

5/5

What do you like best about Convert Experiences?

The customer support is fast and helpful. The support is on point. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There's not really anything to dislike. The learning curve may need some improvements Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

10/12/2020

"Great product and immediate customer service"

5/5

What do you like best about Convert Experiences?

Convert Experiences allows me to set up all A/B-Test in an easy drag & drop environment. When one of my tests wasn't tracking the results as expected, I asked the customer service for help. I got a reply within a few minutes and we were able to implement the test correctly. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

So far I haven't discovered any issues with the tool. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

We are testing different variations of our website to increase engagement and add-to-cart goal completion. As we are still running most of the experiments, we are still waiting for the final results. The experiments already interesting insights and I am curious to try to more variations. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

2/5/2020

"Powerful, flexible testing at an affordable price."

5/5

What do you like best about Convert Experiences?

Convert has something to offer all skill levels. Beginners and experts will both find features they can configure out of the box. There is great support for audience creation, enhanced personalization and more. Convert's customer support team is also excellent, going above and beyond to help us use the tool to its maximum potential. They even developed a workaround to help address Safari's recent ITP 2.2 tracking changes. All of this at an industry low price means convert is a must try. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

I'd like to be able to segment the visitor data in the tool instead of relying on GA which has a time delay. Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

Consider your options, if you don't need all the new bells and whistles then get convert. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

Convert allows me to implement and run tests to a large amount of traffic, easily and without relying on lengthy development build times. Review collected by and hosted on G2.com.

MB

Matt B.

Partner - Conversion Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/4/2019

"Convert Experiences: The price friendly A/B testing platform that works"

5/5

What do you like best about Convert Experiences?

Convert was selected based on price point, feature set, and UI/UX. All three are very friendly to new testers and small to mid-market size companies. Their UI and tool workflow is the best out of all of the non-enterprise solutions that I have tried. It is very quick to pick up for a first time user, and the under-the-hood development capabilities for building experiments is easy for even a junior level developer to handle. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Convert lacks built-in features that would be useful to large-scale, enterprise-level teams, such as project management, result segmentation, robust user administration. There are some technical limitations for power users/developers, a few small UI quirks/inconsistencies, and the experiment coding capabilities could be streamlined a little bit more (specifically the difference between the "code editor" and "custom JavaScript" for a variation). Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

Convert is an excellent split testing tool for companies that are in the low and middle range of the experimentation maturity model. They have specifically differentiated themselves from other split testing tools by having a lower price point that is much more friendly to those venturing into conversion optimization for the first time. Convert is well suited for individuals and small teams but lacks built-in features, and I personally think that this is a point in Convert's favor though. Many other split testing tools are moving upmarket to focus on enterprise level service, pricing themselves out of the small and mid-market space. The mid-market space is Convert's niche and they serve it well. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

Consistent yearly 5% - 15% revenue lift for clients, on average.

Enables data-driven decision making; solves the HiPPO problem (Highest Paid Person's Opinion).

Helped maintain the current cost of service when other split testing software increased in price.

Proves revenue gains greater than combined costs of software and consulting fees. Review collected by and hosted on G2.com.

AR

Abby R.

Co-Founder and CMO

Insurance

Small-Business (50 or fewer emp.)

9/16/2019

"The best testing environment we've used"

5/5

What do you like best about Convert Experiences?

There are so many features that we love, like:

-The frontend Javascript-based tests are very easy to setup and run, with some of our simpler tests going up in 30mins or less.

-The backend tests (though a little more time consuming) allow for greater flexibility and utility for testing larger UI/UX changes

-Built in audiences make it easy for us to capture mobile vs desktop users or even only test during weekdays or business hours.

-Customizeable goals allow us to set up our tests to give relevant data about what our AB test is trying to achieve.

-The data captured is easy to read and gives us the assurance that what we are testing is/isn't moving us towards our goals. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There's nothing we dislike, except maybe the price. It's a bit spendy but in the end completely worth it. Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

This is a great product if you're looking for advanced features, and the support is amazing! Great people over there. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

Using Convert allows us to get data on what our users want and respond to (or don't want or respond to negatively), no more arguments about opinion, it's all based on data. Review collected by and hosted on G2.com.

SC

Scot C.

Senior Consultant

Computer Software

Small-Business (50 or fewer emp.)

9/6/2019

"Great testing platform and easy to use"

5/5

What do you like best about Convert Experiences?

I appreciate the fact that I can get in and set up many different types of tests without developer assistance. The Support team is really great too; very responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Occasionally a little bit of flicker as the test version loads in the browser but that seems to be common with most A/B test platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

Definitely give it a try and reach out to the Support team with any questions. They really helped us get off to a great start. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

Convert has been indispensable for creating and launching tests quickly so the iterative process can be reduced to the shortest time possible. Review collected by and hosted on G2.com.

AD

Alexa D.

Demand Generation Manager

Mid-Market (51-1000 emp.)

2/5/2020

"Great A/B testing tool!"

4.5/5

What do you like best about Convert Experiences?

This a/b testing tool is very easy to use without any training. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

For the most part it has been a great platform, sometimes support is slow. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/9/2019

"Powerful & easy to use testing platform"

5/5

What do you like best about Convert Experiences?

First, I appreciated the transparency in pricing and the free trial. Having looked into a few similar solutions, it took weeks of back and forth with demos, multiple phone calls, etc. before the other companies would finally quote me a price. In the end, the other solutions were 2-3X the cost and required 12-month commitment. Convert publishes their pricing, let's you run through the entire interface with the free trial and offers month-to-month subscriptions.

I love the testing tool and interface. You can easily set up A/B, split URL and multivariate tests and get them live instantly! It's amazing how easy the WYSIWYG editor is to use. The reporting, customization, interface and organization of projects are all top notch.

Finally, their customer support is very responsive and eager to help, both reaching out proactively as well as responding almost instantly to any questions I have had. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The one thing I would like to add is to be able to see segment-type data for all tests. For example, I would like to be able to set up a test for all audiences and then be able to pull out the stats by new vs returning, device type, browser, time of day, etc. I believe you can set up individual tests for each segment using Convert's "Audience" feature but that would be impossible to do for every segment. Review collected by and hosted on G2.com.

MT

Michaela T.

CRO Specialist

Mid-Market (51-1000 emp.)

6/20/2019

"Not the best testing tool, but great value for money"

3.5/5

What do you like best about Convert Experiences?

The price cannot be beat, definitely the cheapest solution if you have multiple websites.

Customer support is great, very responsive and really trying to help. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The interface is not very user-friendly and intuitive.

Reporting is lacking, some goals should be default ones.

We've had issues with the interface not always loading and/or saving changes. Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

It's easy to set up tests, and it's cheap. So especially if you're just starting out in testing, Convert can be a great solution for you. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

We use it for AB testing and serving out test winners. Review collected by and hosted on G2.com.