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SR

Scott R.

Managing Partner

Small-Business (50 or fewer emp.)

10/19/2021

"Convert Experiences wins hands down in terms of functionality, support and transparent pricing!"

5/5

What do you like best about Convert Experiences?

Support! The support team at Convert is incredible! Whenever anyone on my team has a question, the Convert team is always highly responsive, knowledgeable, and helpful! Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

To be 100% honest, there isn't anything about Convert that I would change. Convert is an excellent example of a company that is client-focused with everything they do! Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

Look no further if you are deciding which A/B testing platform company to partner with! In our opinion, Convert leads the pack! Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

We work with Convert Experiences because the platform empowers our team to efficiently and confidently perform A/B tests for our clients. Since we started using Convert, our testing process has sped up due to the efficiencies gained in terms of functionality, ease of use, and customer support. Convert is our go-to platform for A/B testing for the long haul! Review collected by and hosted on G2.com.

AL

Andres L.

Founder & CEO

Small-Business (50 or fewer emp.)

5/14/2021

"A powerful tool for SMBs to grow to the next level"

5/5

What do you like best about Convert Experiences?

We've recommended Convert Experiences exclusively since 2018, as it's a powerful tool that sits right at the intersection of utility, affordability, and ease of use for our SMB clients. Convert's visual editor allows non-technical teams to test through marketing ideas quickly, while the advanced code editor supports the development of complex experiments and multi-page experiences. Support is top-notch and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There can be a steep learning curve for uninitiated developers who want to create more than a simple A/B test. It takes some time to fully understand how the platform works, how changes execute in the browser, etc. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

In addition to testing new page designs, images, and marketing copy, we've helped our clients build complex funnels and have even used Convert as a "bridge" to send data between separate systems. Because it runs on every page of the site, Convert effectively provides us with a "programmability layer" we can use without touching the server-side code at all. This flexibility has led to increased efficiency in deploying new projects for our team and increased revenue for the client. Review collected by and hosted on G2.com.

Response from Trina Moitra of Convert

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Hi Andres, Delighted that you are fully leveraging the flexible nature of the Convert Experiences platform.

We've taken your suggestion of simplifying how the platform works into account and will be sure to focus on it as we keep improving the quality of your interactions with our team & our tool.

AG

Adrian G.

Owner

Small-Business (50 or fewer emp.)

6/14/2021

"If you're looking for improvements to your CRO campaigns, this tool is for you!"

5/5

What do you like best about Convert Experiences?

When we first started to look into Convert.com we were having issues with the "flicker" effect in some of our tests. We were used to running tests with Google Optimise and we had worked on VWO. We've now been using Convert.com and we think it's one of the best tools around. It's flexible from a development point and the goals are easy to set up and unlimited, the reporting is great for clients, and the support is always friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The reporting is great and useful although can be basic and could do with improvements. Review collected by and hosted on G2.com.

Response from Trina Moitra of Convert

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Hi Adrian,

Thank you for the thorough and positive break-down of your experience with us. We're sure this will help other testers choose an A/B testing tool that fits their needs.

Flickering is something that we've been committed to eliminate. Glad the work's paid off. Rest assured that our Dev team is on the lookout to negate other such validity threats.

We are paying extra attention to our reporting now. We hope it will delight you in future.

CL

Christopher L.

CEO

Small-Business (50 or fewer emp.)

2/17/2022

"Does what it says it does!"

5/5

What do you like best about Convert Experiences?

Simple and cost-effective. It does what other software does, but for a fraction of the cost. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Sometimes the preview links take a few tries. Review collected by and hosted on G2.com.

KH

Kier H.

CRO Lead

Mid-Market (51-1000 emp.)

1/30/2021

"Feature-rich, but not excessively priced."

4.5/5

What do you like best about Convert Experiences?

The ability to run multiple client accounts within one hub, under one fee and the ease of developing and deploying within the tool. Also, the JS delivers loads that don't impact the experience - which is key. The tool is keenly priced in the industry as well. Where there used to numerous tools available at this price range, most have moved to premium pricing. Convert stands out as the value option, but without cutting key features. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Reporting isn't always as intuitive as I'd like, but the GA integration makes that less of a concern. Also, miss the opportunity to assign tests to specific IPs which is really handy for testing without having to add parameters to URLs. A ten for me would come from more of a partnership approach. I've had support when I've asked, but we only scrape the surface of the tool and I'd like Convert to proactively work with us to get more out of the service. Review collected by and hosted on G2.com.

Response from Trina Moitra of Convert

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Hi Kier,

CRO agencies are our focus. We've developed several features geared to help them work with a diverse range of clients, without worrying about basic test management hassles.

We are glad that you have found these useful.

We also firmly believe that successful testing programs start with expertise - folks like you. And its our goal to be the best possible support to grow both you, and your clients.

Thank you for the feedback about wanting closer association with Convert. I've shared your comment with the people who can process this.

DP

Daniel P.

UX Designer / User Researcher

Mid-Market (51-1000 emp.)

10/22/2020

"A great tool to get your experimentation (testing) workflow going!"

4.5/5

What do you like best about Convert Experiences?

Convert's customer support team is fast, knowledgable and solution oriented. They are patient enough to help you understand and tackle your doubts.

Once you manage to set-up your test, it's quite nice to see in real time the status of what is happening. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

There is some learning curve to the tool with regards to setting up your experiments and goals. It's a matter of learning how to work with the tool and then you can easily create more and more tests. Review collected by and hosted on G2.com.

Response from Trina Moitra of Convert

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Hi Daniel, Lovely that the ability to read real time results is pushing you and your team forward.

That's our #1 goal - be the right kind of support to scale your optimization program.

Please do check out our 100+ integrations. We're sure you'll love data from the rest of your stack to inform your research and your pre/post test analysis.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/20/2020

"Integral part of our CRO process"

5/5

What do you like best about Convert Experiences?

Convert makes it extremely easy for us to run and keep track of CRO tests across all of our websites. The customer service team has also been very helpful in answering questions and solving any issues that have come up. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

The reporting could be improved -- specifically with post-test segmentation. This was added on after we started using it but for an additional fee. It definitely has all the basics that you need, but it would be helpful if we were able to gather more insights. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/7/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"The reasons that I use Convert.com / Convert Experiences and why I'm a happy user."

4/5

What do you like best about Convert Experiences?

The platform is good vaue for money comparing it's features and prices to some of the bigger players

The tool is very flexible and can be used for simpler tests right through to much more challenging and rewarding testing but does require a more thorough knowledge of the platform.

Their support team is always available and always responsive, not resting until resolutions are met. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

We are agressive testers and have demanding clients, and if there was any part of the convert platform where I'd like to see improvement, it would be in the reporting section where I feel a vertical report could present in a more readable fashion to the users. Review collected by and hosted on G2.com.

Recommendations to others considering Convert Experiences:

The platform is good vaue for money comparing it's features and prices to some of the bigger players

The tool is very flexible and can be used for simpler tests right through to much more challenging and rewarding testing but does require a more thorough knowledge of the platform.

Their support team is always available and always responsive, not resting until resolutions are met. Review collected by and hosted on G2.com.

What problems is Convert Experiences solving and how is that benefiting you?

We use convert.com to provide Conversion Rate Optimisation services to our portfolio of clients which operate in multiple verticals such as high street restaurants, Internet Service Providers, Charities, Virtual Assistant services and Travel.

Our goal is to increase conversion rate, reduce friction in user experience and increase our clients revenue as well as baseline current site usage, convert.com is the perfect tool with great flexibility for users at novice status right through to experienced conversion rate optimization developers.

Over the years we've seen ROI on behalf of our clients above £25,000,000 which is a fantastic return. Review collected by and hosted on G2.com.

TG

Travis G.

Director of Product Management

Small-Business (50 or fewer emp.)

2/10/2021

"Great A/B testing tool. Affordable yet still enterprise worthy"

5/5

What do you like best about Convert Experiences?

The dashboard is easy to understand and follow your different tests. It is also easy to turn on and off tests. Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

Sometimes the snapshot preview is in correct although the test is. Review collected by and hosted on G2.com.

MM

Meni M.

Marketing Project Manager

Mid-Market (51-1000 emp.)

11/27/2020

"Best A/b Test Price-per-Value Tool in the Market"

5/5

What do you like best about Convert Experiences?

Very powerful tool yet so easy to operate Review collected by and hosted on G2.com.

What do you dislike about Convert Experiences?

no complaints. would like to customize UI, but that's non issue really Review collected by and hosted on G2.com.