Conversocial Alternatives & Competitors
(69)4.4 out of 5
Looking for alternatives to Conversocial? Tons of people want Conversational Customer Engagement Software to help with sentiment scoring, social reporting, and social listening. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Conversational Customer Engagement Software that reviewers voted best overall compared to Conversocial. Based on reviewer data you can see how Conversocial stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Sprout Social, Sprinklr Modern Engagement, Clarabridge Engage, and Zendesk Support Suite are the most popular alternatives and competitors to Conversocial.
Top Alternatives to Conversocial
- Sprout Social
- Sprinklr Modern Engagement
- Clarabridge Engage
- Zendesk Support Suite
- Freshdesk
- Hootsuite
- Falcon.io
- Drift
- Sprout Social(1,415)4.3 out of 5
Sprout Social’s all-in-one social management solution empowers our customers to do more with their social media strategy. Better connect with audiences, streamline publishing workflows, collaborate in real time and turn social data into meaningful insights—at scale.
Categories in common with Conversocial: - Sprinklr Modern Engagement(699)4.0 out of 5Optimized for quick response
Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.
Categories in common with Conversocial: - Clarabridge Engage(170)4.2 out of 5
Clarabridge Engage helps companies to effectively engage with all their customers on social media.
Categories in common with Conversocial: - Zendesk Support Suite(2,277)4.2 out of 5Optimized for quick response
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with Conversocial: - Freshdesk(2,343)4.4 out of 5Optimized for quick response
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with Conversocial: - Hootsuite(2,975)4.1 out of 5Optimized for quick response
With Hootsuite, you can monitor keywords, manage multiple Twitter, Facebook, LinkedIn, Foursquare, Ping.fm and WordPress profiles, schedule messages, and measure your success.
Categories in common with Conversocial: - Falcon.io(631)4.1 out of 5Optimized for quick response
Falcon.io enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).
Categories in common with Conversocial: - Drift(489)4.3 out of 5
Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.
Categories in common with Conversocial: - Intercom(1,258)4.4 out of 5Optimized for quick response
Intercom allows you to communicate personally with every single customer.
Categories in common with Conversocial: - Reputation.com(483)4.4 out of 5Optimized for quick response
Manage business reviews with enterprise reputation management software
Categories in common with Conversocial: - Salesforce Service Cloud(1,533)4.1 out of 5Optimized for quick response
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Conversocial: - Zoho Desk(2,686)4.4 out of 5Optimized for quick response
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with Conversocial: - LiveAgent(1,309)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Conversocial: - Meltwater(832)3.7 out of 5Optimized for quick response
Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Categories in common with Conversocial: - AgoraPulse(541)4.5 out of 5
AgoraPulse is a Social Media Marketing and CRM suite that helps agencies, business owners and marketers to manage their Facebook page, Twitter and Instagram accounts.
Categories in common with Conversocial: - Sendible(693)4.5 out of 5Optimized for quick response
Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.
Categories in common with Conversocial: - Podium(1,105)4.6 out of 5Optimized for quick response
Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.
Categories in common with Conversocial: - Front(617)4.6 out of 5Optimized for quick response
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Categories in common with Conversocial: - Birdeye(975)4.8 out of 5Optimized for quick response
Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.
Categories in common with Conversocial: - Mention(423)4.3 out of 5
Mention is a social media marketing suite enabling brands & agencies to drive the conversation: be in the know with Listen, our online monitoring tool, and spread the word with Publish.
Categories in common with Conversocial:
#1
ZT
I really like that the software is very feasible for any kind of marketing, whether it's mail marketing, social networking, digitalization, content management. It's actually very complete and...Read more
Reviewers say compared to Conversocial, Sprout Social is:
Easier to admin
#2
JR
The dashboard makes engagement so simple and straightforward.
Reviewers say compared to Conversocial, Sprinklr Modern Engagement is:
Slower to reach roi
#3
#4
LJ
Zendesk is a very simple and state of art technology tool that offers me various features to get connected with my customers and to build strong relations with them. This application is time saving...Read more
#5
AP
The simplicity of the suite and how they are linked together. Easy to use and configure.
Reviewers say compared to Conversocial, Freshdesk is:
Easier to admin
#6
#7
AH
The ability to scheduled and share calendar with clients has been a great feature and very useful for our business
#8
AC
For someone who's utilizing the free account. It is efficiently helpful to share video recordings.
#9
TK
The amazing features that help our team;
The interface is simple to use.
Resolution Bots
Custom Bots
Intercom's Customer Service
Conversation tagging
The Metrics in the "Reports" section.
Reviewers say compared to Conversocial, Intercom is:
Easier to admin
#10
AM
It is an incredible platform that takes care of the evaluations that your organization acquires in order to assess the effectiveness of your services, with quite controversial and incredible...Read more
Reviewers say compared to Conversocial, Reputation.com is:
Easier to admin
Better at meeting requirements
#11
PM
The quality of Service cloud automation allows users to manage their own self-service operations, greatly streamlining the process of reviewing plug-ins in the Service cloud Exchange app and...Read more
#12
CT
I have enjoyed the use of tickets and the many integrations s it can do to other products such as JIRA and Slack. Its customer portal customization is fantastic and I feel allows ease of access for...Read more
#13
CO
the overview and simplicity to answer all your mails at the same place
Reviewers say compared to Conversocial, LiveAgent is:
Easier to admin
Easier to do business with
#14
UT
You can quickly find news and social media posts that mentioned your brand
#15
MB
This software has it root in my heart as it is very reliable, friendly and simple to use. Through this application I am capable of engaging my customers in the best possible ways and it never leave...Read more
Reviewers say compared to Conversocial, AgoraPulse is:
Easier to admin
Easier to set up
Easier to do business with
#16
LC
Easy to plan, create and schedule social media posts
Easy to collaborate with other team members
Excellent support team
Proactive support - short webinar sessions on specific features and product...Read more
Reviewers say compared to Conversocial, Sendible is:
Easier to admin
#17
SB
I worked primarily with Eli and Jen throughout our Podium experience. The best part of working with them is their capacity to mix efficient and professional business practices with sincere human...Read more
Reviewers say compared to Conversocial, Podium is:
Easier to admin
Easier to do business with
Easier to set up
#18
UC
I do like the shared drafts. The is very helpful for what we do and I like the integration of the texts which make it easier to have multiple forms of communication.
Reviewers say compared to Conversocial, Front is:
Easier to do business with
Easier to admin
Better at support
#19
RS
I am happy and satisfied customer of Birdeye who has equipped me with the basic knowledge of how I can bring modification to my product by reading what my customers think about it. It has helped me...Read more
Reviewers say compared to Conversocial, Birdeye is:
Easier to admin
Easier to do business with
Better at meeting requirements
#20
SF
Mention allows me to act quickly and ensure the veracity of the information available. Its tools are complementary to any of your current platforms that allow you to monitor, it keeps you updated...Read more
Reviewers say compared to Conversocial, Mention is:
Easier to admin
By proceeding, you agree to our Terms of Use and Privacy Policy