--- title: Conversica Reviews meta\_title: 'Conversica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 187 reviews by the users' company size, role or industry to find out how Conversica works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 187 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Exceed.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Exceed.ai") Exceed.ai 4.6/5(88) ](https://www.g2.com/products/exceed-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/conversica/competitors/alternatives) # Conversica Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Conversica but has limited features. Are you part of the Conversica team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. * * * Seller [Conversica LLC](https://www.g2.com/sellers/conversica-llc) Discussions [Conversica Community](https://www.g2.com/products/conversica/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Overview by Anna Chiang Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fconversica%2Freviews%3Fopen_modal_url%3D%252Fproducts%252Fconversica%252Fwishlists%253Fhost_path%253D%25252Fproducts%25252Fconversica%25252Freviews%2526source%253Dpdp_avatar) ## User Insights Average based on 187 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Conversica Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More MO Mohammed O. Business process executive Mid-Market (51-1000 emp.) 9/9/2025 "ITried Conversica. Here’s What Surprised Us" 5/5 What do you like best about Conversica? Honestly, what I like best about Conversica is how it takes the pressure off the sales and marketing teams. The AI assistant doesn’t just send out generic emails but it actually engages leads in real conversations, follows up consistently, and even knows when to loop in a human rep. It’s a huge time-saver and helps make sure no opportunity slips through the cracks. Review collected by and hosted on G2.com. What do you dislike about Conversica? While Conversica is great at automating conversations, one thing I don’t love is how rigid it can feel at times. The AI is smart, but it still has limitations when it comes to handling more nuanced or unexpected responses from leads. Also, the setup and training process can be a bit time-consuming, especially if your CRM isn’t perfectly clean. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica is solving one of the biggest headaches in sales and marketing consistent follow-up. Before we started using it, a lot of leads were slipping through the cracks just because reps were too busy or forgot to follow up. Now, the AI assistant handles that automatically, reaching out to leads, keeping the conversation going, and even escalating hot prospects to the team. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.") RM Rob M. Director, Business Strategy Mid-Market (51-1000 emp.) 11/14/2024 "Conversica enables our sales team to reach more potential customers" 4.5/5 What do you like best about Conversica? My organization has been using Conversica for about six months. The process of implemenatation and integration with Salesforce was simple and included well-documented instructions. It has really helped our sales team to reach out to a large volume of prequalified leads that were typically left untouched in the sales process. Review collected by and hosted on G2.com. What do you dislike about Conversica? Conversica works best when trying to sell a single item or when the goal is to book an appointment with a sales representative. However, in our use case we are often trying to sell a vareity of items at the same time but we are currently limited to only including one sales url in the emails. The statistics and KPIs displayed on the main dashboard do not seem to always match up with the results in Conversica's reporting or Salesforce reports. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We have a large volume of customers with a history of small purchases. Conversica helps us to reach out to all of these past customers and determine which customers are interested in higher priced products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Christina M. Service Receptionist Enterprise (\> 1000 emp.) 11/13/2024 "New and improved AI-Conversica's going right" 4/5 What do you like best about Conversica? Using Conversica has not only freed up a lot of my time, but also helps with customer retention. Instead of having 25-30 active conversations, the AI assistant makes it easy to check in, and see who needs a little extra assistance. The help center has just about anything you need a walkthrough on, and the help center is quick to reply. It's been easy to check daily, if any customers are at risk, or if they have complex questions-everything is on the dashboard on login. Review collected by and hosted on G2.com. What do you dislike about Conversica? Some small downsides: while the AI is evolving, sometimes things are a little too complicated to just let the AI Assistant take over. Sometimes, customers who have opted out will be contacted again; customers marked sold will get an occastional email. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica AI agents really take a chunk of time for customer corespondence off my hands. Something that used t take up 2-3 hours of a workday has been streamlined down to 20-30 minutes, Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nathan W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan W.") NW Nathan W. Senior Manager, Public Sector Markeeting Enterprise (\> 1000 emp.) 11/12/2024 "Great marketing automation tool! Looking forward to future expandability." 4.5/5 What do you like best about Conversica? The ability to have so many different templates with customized variables smoothly integrated into Salesforce is fantastic. A campaign can be dynamic and constantly evolving in SF, and Conversica will make sure that each new lead drops into the correct flow. Really, really useful platform. Integrating a campaign is easy, and I can easily see the respondents directly in my Salesforce dashboard. I use Conversica weekly because it's so well integrated and easy to use. Review collected by and hosted on G2.com. What do you dislike about Conversica? The templates have customized variables but I feel limited in how much customization I can do to those variables. I sometimes feel that I'm forcing a template to do what I need it to do, but these are fringe cases. It's also tricky to find a particular conversation once you've created multiple different voices and conversations. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? I have a very small sales team covering a large territory. As an effective marketer, I am often generating a volume of leads that becomes overwhelming for the sales team to follow up on. Conversica takes over the early follow-up burden and ensures that even the lower-tier leads re receiving the proper follow-up. I can deliver my sales team hot, hand-raising leads rather than lukewarm MQLs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") IT Verified User in Telecommunications Enterprise (\> 1000 emp.) 11/18/2024 "Conversica: personalized automation takes the lead from being nurtured to readly to purchase" 4/5 What do you like best about Conversica? Conversica can be customized to fit your brand, voice, product, tone, and is more attentive than a human seller. Review collected by and hosted on G2.com. What do you dislike about Conversica? I think the reporting back to internal MarTech platforms is where there is a dropoff of wow factor. There is great integration with Salesforce, but if the lead is not already a customer and being cross sold to, then Conversica is better served connecting deeper to the Marketing platform (or should be a better option). In addition, since it is an outside software emailing on behalf of a company, there is much tracking of unsubscribes, bounces, opens, and clicks that should be sent cleanly to multiple MarTech options and should include the Marketing software as well as Data Lakes like Snowflake. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica offers a great product where the marketer and the seller can shine while personalized automation takes the lead from being nurtured to readly to purchase. We however use it more often on cold leads that haven't had much nurturing- however, this can also produce some sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller MB Mark B. Internet Sales Manager Mid-Market (51-1000 emp.) 11/13/2024 "Great Responses to Increase Buisness!" 5/5 What do you like best about Conversica? The friendly helpful way Eve greets the customers. Gives me a minute to gather thoughts and write a good response, or call with information. Very easy to use, gives me notifications when I have a lead or response. I use it multiple times a day! Review collected by and hosted on G2.com. What do you dislike about Conversica? That people think Eve is a real person and come in the store asking for her. People will try to have full on conversations with her when we are closed. Then get offended when they learn it's AI. Same templates used for same customer at times. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica helps me respond to customers in a timely fashion. It engages customers when offices are closed. It helps facilitate responses Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SB Sara B. Director of New Business Mid-Market (51-1000 emp.) 11/12/2024 "AI Gamechanger" 3.5/5 What do you like best about Conversica? Conversica has reduced our time to lead from 16 hours to under a minute. They have also allowed us to scale follow up with scored leads and conferences. They have been very helpful in onboarding despite the difficulties we had with our in house operations team. Review collected by and hosted on G2.com. What do you dislike about Conversica? The AI doesn't always respond well, but I haven't watched the recording yet on the new answer feature. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Improves time to lead and ability to scale lead follow up. We have reduced time to lead by 98% and improved time to meeting by 50%. We have also reduced cost of sale by 600k Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JD Jeffrey D. Marketing & BDC Director Mid-Market (51-1000 emp.) 11/12/2024 "Conversica is highly recommended from our Honda/Acura store" 5/5 What do you like best about Conversica? Their ability to use AI to contact and reengage with customers is top notch. It's impossible to follow up with hundreds of customers month in and month out, so their help is always appreciated. They're able to renew interest with customers weeks back and assist with our follow up. ROI is definitely high with this company and we've used them for over 10 years. Highly recommended for any dealership out there that needs help with their BDC/Sales Processes. Review collected by and hosted on G2.com. What do you dislike about Conversica? There is nothing that I dislike about Conversica. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We have a small BDC team handling over 2000 leads/phone calls a month so Conversica helps us with our follow up process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 11/14/2024 "Simple and Effective" 5/5 What do you like best about Conversica? My favorite part is the ease of use and implementation. I can advise the AI to continue the conversation on my behalf if they are not responding and then jump in once the time is right. I can also submit messages on behalf of the AI, which is a cool feature. I use it frequently and love it! Customer support is great, as well. Review collected by and hosted on G2.com. What do you dislike about Conversica? Little to none. Occasionally, some messages seem that they ar obviously written by AI, but I may be biased because I KNOW it is written by AI. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica is solving the problems surrounding mass outreach and account attention. This benefits me because I am making touchpoints in my sleep and once a connection has been made, I can reach out and spend more time on that account while not wasting time on accounts that are unressponsive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MC Melissa C. Account Manager Enterprise (\> 1000 emp.) 11/12/2024 "Game Changer" 5/5 What do you like best about Conversica? Having a tool to help generate hot leads for sales is a game changer. It is so hard making cold calls to places that do not have interest in any new tools so to have AI generate actual leads for potential customers is a huge time saver. It really brings out the customers that are ready for a new service. Review collected by and hosted on G2.com. What do you dislike about Conversica? There are some chances you can receive a duplicate leads when there is multiple contacts reaching out but not a deal breaker Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? It takes the time out of cold calling to generate solid leads! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Conversica? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Conversica ](https://www.g2.com/products/conversica/discussions/new) GU Guest User What is Conversica used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-conversica-used-for) [ View all Discussions ](https://www.g2.com/products/conversica/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/conversica/pricing) ## How much does Conversica cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. Get Price Estimate Conversica Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/conversica-vs-drift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fea925ec4eff957c560c9a3b813e52d7/exceed-ai.png "Product Avatar Image") Exceed.ai 4.6/5(88) [ Compare Now ](https://www.g2.com/compare/conversica-vs-exceed-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/conversica-vs-fin) ##### ##### Conversica Features Messenger Sequencing AI Customers Analytics Sales Conversion Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs [ View More Features ](https://www.g2.com/products/conversica/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[AI SDRs](https://www.g2.com/categories/ai-sdrs) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which .NET IDE platforms have the easiest setup and configuration options for teams that want to be productive from day one?](https://www.g2.com/discussions/which-net-ide-platforms-have-the-easiest-setup-and-configuration-options-for-teams-that-want-to-be-productive-from-day-one)[What platform integrates screen capture with cloud storage?](https://www.g2.com/discussions/what-platform-integrates-screen-capture-with-cloud-storage)[Which secure data room providers offer the best collaboration tools for legal teams?](https://www.g2.com/discussions/which-secure-data-room-providers-offer-the-best-collaboration-tools-for-legal-teams) [Which recruitment marketing platform offers the highest applicant conversion rates?](https://www.g2.com/discussions/which-recruitment-marketing-platform-offers-the-highest-applicant-conversion-rates)[Wipro vs Capgemini Services vs Fujitsu Consulting for a large enterprise selecting an Oracle E-Business Suite reseller: which brings the deepest EBS-specific implementation expertise with the strongest project delivery track record?](https://www.g2.com/discussions/wipro-vs-capgemini-services-vs-fujitsu-consulting-for-a-large-enterprise-selecting-an-oracle-e-business-suite-reseller-which-brings-the-deepest-ebs-specific-implementation-expertise-with-the-strongest-project-delivery-track-record)[Pros and Cons Details](https://www.g2.com/products/conversica/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)