--- title: Conversica Reviews meta\_title: 'Conversica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 187 reviews by the users' company size, role or industry to find out how Conversica works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 187 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Exceed.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Exceed.ai") Exceed.ai 4.6/5(88) ](https://www.g2.com/products/exceed-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/conversica/competitors/alternatives) # Conversica Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Conversica but has limited features. Are you part of the Conversica team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. * * * Seller [Conversica LLC](https://www.g2.com/sellers/conversica-llc) Discussions [Conversica Community](https://www.g2.com/products/conversica/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Overview by Anna Chiang Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fconversica%2Freviews) ## User Insights Average based on 187 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Conversica Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") IC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 2/18/2022 "Conversica Saves Rep's Prospecting Time" 5/5 What do you like best about Conversica? The sales reps can triage their time to focus on prequalified leads who request a contact. This Software works well with SalesForce. Compared to other AI Tools, this has been the most effective for our purposes. ROI has increased as a result of deploying marketing campaigns via Conversica Review collected by and hosted on G2.com. What do you dislike about Conversica? The rigid structure for Content development is sometimes limiting. On a few occasions, the AI can misinterpret a response and place the lead in an incorrect bucket. Retraining the AI on some key works can help. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Prior to utilizing Conversica, we were unable to reach a significant % of our prospect base. The Greatest Benefit is the cost savings on Full- Time employees, rep hours and reaching a wider audience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jay S. Service Manager Mid-Market (51-1000 emp.) 2/16/2022 "Conversica makes it easy." 5/5 What do you like best about Conversica? Easy to reach out to guests for recalls, declined services, etc., using Excel spreadsheet customer lists. Review collected by and hosted on G2.com. What do you dislike about Conversica? Don't have anything at this time that we dislike. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We are making better use of the BDC staff's time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 2/23/2022 "Great AI assistant!" 4.5/5 What do you like best about Conversica? Conversica is extremely helpful in connecting with customers regularly and keeps them in touch with our company consistently. Review collected by and hosted on G2.com. What do you dislike about Conversica? AI still has a slight learning curve. It's hard to read a customer's response when they use sarcasm. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? To keep in constant contact with thousands of people is hard to keep track of. Conversica is very good at doing this and notifying us when they want to contact us directly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Jill M. Demand Gen Manager Mid-Market (51-1000 emp.) 11/16/2021 "My favorite piece of MarTech" 5/5 What do you like best about Conversica? It's unique & works great. I can setup conversations/campaigns and know my leads are being followed up on. The creation of emails is brillant as well since I don't have to spend alot of time creating/writing email content. Review collected by and hosted on G2.com. What do you dislike about Conversica? At first, I didn't like how I had to set up every conversation but they have since released a cloning feature! This has saved me time especially year over year where we attend the same events where I just need to update the name and year. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Our nurturing efforts are being solved through Conversica. Instead of creating these massive nurture flows and constantly updating the emails, we set up conversations in Conversica based on the person's last activity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Small-Business (50 or fewer emp.) 11/15/2021 "Conversica is King" 4.5/5 What do you like best about Conversica? I enjoy the convenience of the lead feedback being sent in an email. As a sales manager, it makes it easy to follow up with each representative and see where in the process they are with the lead. Review collected by and hosted on G2.com. What do you dislike about Conversica? I dislike the challenge we have been a part of the same company as the LA Kings; we can't have our dashboard and some manual work is required. I also find that the grey area of how to handle each lead a little tricky. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We can filter through older leads more effectively instead of making thousands of cold calls. I realized that the benefit is that we can re-spark some old buyers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/14/2022 "The Conversica Customer Support is top tier" 4/5 What do you like best about Conversica? They are always willing to help set up a new conversation or just to hop on a call to discuss metrics. Review collected by and hosted on G2.com. What do you dislike about Conversica? Sometimes the ability to really customize the information in the outreach emails is limited. CS always has a solution. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? General outreach to tradeshow attendees to visit our booth or set up an onsite meeting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") AP Verified User in Publishing Small-Business (50 or fewer emp.) 2/14/2022 "Good product, good service when working with Conversica directly, not same experience with 3rd party" 3.5/5 What do you like best about Conversica? The product is perfect for what we're using it for. Allows for us to get hand raisers from a lot of current and past clients. Review collected by and hosted on G2.com. What do you dislike about Conversica? we have 2 accounts - the one direct with Conversica the our manager is great, the one for H&J is through your 3rd party team and they are not great communicators and we have had issues in getting issues resolved. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Not needing as many salespeople on the front end to filter out serious leads. Saved on money and time. Allows us to focus on quality leads. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Scott R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott R.") SR Scott R. Senior Director, Global Demand Marketing & ABM Enterprise (\> 1000 emp.) 2/17/2022 "Conversica automates lead management for higher efficiency and effectiveness" 5/5 What do you like best about Conversica? The excellent customer success team at Conversica is highly engaged and supportive. Review collected by and hosted on G2.com. What do you dislike about Conversica? Conversica does not currently support all languages needed. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We use Conversica's "Cultivate" skill set to nurture colder leads into qualified sales-ready leads. We're about to launch the "Re-engagement" skill set to re-engage closed qualified leads with unknown quality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tom R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom R.") TR Tom R. Sr. Digital Marketing Coordinator Mid-Market (51-1000 emp.) 11/15/2021 "Conversica has been very helpful for reaching out to our Leads and upselling current clients." 5/5 What do you like best about Conversica? I enjoy that it marks the hot leads and allows everyone a more precision use of their time. Review collected by and hosted on G2.com. What do you dislike about Conversica? currently, the UI takes a bit of time to load contacts/leads from reports. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: DO IT. It's everything you want it to be and more as new updates get rolled out. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We are getting more warmed leads to our sales team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachelle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachelle A.") RA Rachelle A. Director, Membership Sales - Colorado Avalanche Enterprise (\> 1000 emp.) 11/16/2021 "Conversica" 5/5 What do you like best about Conversica? Conversica has been an amazing tool to reach out to a broad range of leads. With a smaller staff, we were able to cast a wide net and the warmer leads have turned into great sales for our representatives. Review collected by and hosted on G2.com. What do you dislike about Conversica? At this time, I don't think there is much to improve. I would say if there was anything it would be to add more conversations/room for edits in the emails. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We are still able to do a wide outreach with a smaller staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Conversica? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Conversica ](https://www.g2.com/products/conversica/discussions/new) GU Guest User What is Conversica used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-conversica-used-for) [ View all Discussions ](https://www.g2.com/products/conversica/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/conversica/pricing) ## How much does Conversica cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. Get Price Estimate Conversica Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/conversica-vs-drift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fea925ec4eff957c560c9a3b813e52d7/exceed-ai.png "Product Avatar Image") Exceed.ai 4.6/5(88) [ Compare Now ](https://www.g2.com/compare/conversica-vs-exceed-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/conversica-vs-fin) ##### ##### Conversica Features Messenger Sequencing AI Customers Analytics Sales Conversion Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs [ View More Features ](https://www.g2.com/products/conversica/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[AI SDRs](https://www.g2.com/categories/ai-sdrs) [Show MoreShow Less](javascript:void(0);) ##### Explore More [AgencyBloc AMS+ vs NextAgency for an independent agency comparing life and health insurance agency management software: which gives the better combination of commission tracking, client management, and compliance reporting without requiring a dedicated IT team?](https://www.g2.com/discussions/agencybloc-ams-vs-nextagency-for-an-independent-agency-comparing-life-and-health-insurance-agency-management-software-which-gives-the-better-combination-of-commission-tracking-client-management-and-compliance-reporting-without-requiring-a-dedicated-it-tea)[Which is the most trusted energy management software by facilities managers reducing consumption based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-energy-management-software-by-facilities-managers-reducing-consumption-based-on-user-reviews)[Which civil engineering design software gives smaller firms the most value for money with professional-grade features at a price point that does not require an enterprise license?](https://www.g2.com/discussions/which-civil-engineering-design-software-gives-smaller-firms-the-most-value-for-money-with-professional-grade-features-at-a-price-point-that-does-not-require-an-enterprise-license) [Most reliable software for managing projects](https://www.g2.com/discussions/most-reliable-software-for-managing-projects)[Best software for terminology management in translation](https://www.g2.com/discussions/best-software-for-terminology-management-in-translation)[Pros and Cons Details](https://www.g2.com/products/conversica/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)