--- title: Conversica Reviews meta\_title: 'Conversica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 187 reviews by the users' company size, role or industry to find out how Conversica works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 187 scale: '5' date\_modified: '2026-08-09' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Exceed.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Exceed.ai") Exceed.ai 4.6/5(88) ](https://www.g2.com/products/exceed-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/conversica/competitors/alternatives) # Conversica Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Conversica but has limited features. Are you part of the Conversica team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. * * * Seller [Conversica LLC](https://www.g2.com/sellers/conversica-llc) Discussions [Conversica Community](https://www.g2.com/products/conversica/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Overview by Anna Chiang Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fconversica%2Freviews) ## User Insights Average based on 187 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Conversica Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") AP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 2/14/2022 "Conversica to increase Funnel Creation" 5/5 What do you like best about Conversica? The best feature for us was the sheer volume of Leads the Assistants could work through as Conversica uses AI technology. Alongside new product launches, we find the AI's generate many new opportunities for us. As well as the actual technology we also really like is the excellent customer service from the team working for Conversica. They are always so helpful and give great advice. Also, their support team helps quickly and efficiently as well. Review collected by and hosted on G2.com. What do you dislike about Conversica? We understand that it can be a challenge using AI technology and having these AI's always analyse answers correctly. Therefore the the only thing which created extra manual work for our team was, when the AI's were giving answers to the customers, which didnt match their responses. However we do always report these and the team constantly retrains the AI's which is great. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? The biggest problem for us was that we generated such a large amount of marketing leads; we werent able to work through these manually to pick out the gold in a large pot. Using Conversica and its automated lead response system, we were able to increase the number of leads we are working through and pick out just the ones which needed further follow-up. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MF Mary F. Business Development Director Mid-Market (51-1000 emp.) 2/14/2022 "Great for generating revenue" 5/5 What do you like best about Conversica? That the A.I. works all the time, no sick days, vacation, etc.. I also like that we can upload revenue-generating campaigns. Review collected by and hosted on G2.com. What do you dislike about Conversica? That all of the dealerships are not combined. It takes too much work to deactivate reps. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: You should try it—the A.I. is intelligent and can have conversations with your consumers without having the overhead of employees to do it. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? There are fewer emails for the reps; they can focus on phone calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LS Lauretta S. Service Manager Small-Business (50 or fewer emp.) 5/17/2022 "Conversica" 5/5 What do you like best about Conversica? I love the simplicity of using Conversica. This software does the majority of the work for me; which gives me the time to focus on other important items. Thank you for partnering well!! Review collected by and hosted on G2.com. What do you dislike about Conversica? Nothing about this software that I do not like Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? The benefits are you have a constant connection with your customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Mid-Market (51-1000 emp.) 5/27/2022 "conversica in theory is great but I feel that the messaging can be overkill" 1.5/5 What do you like best about Conversica? promptness of lead contact if I forget.. Review collected by and hosted on G2.com. What do you dislike about Conversica? badgering of leads with too many emails. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: stay on top of it and stop or start depending on if you like your leads contacted by anyone else Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? none at the moment as I'm up to date with lead reach out Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Matt D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt D.") MD Matt D. S Mid-Market (51-1000 emp.) 12/1/2020 "Top quality customer success and account manager help" 4/5 What do you like best about Conversica? It is very easy to use and quick to set up. I am most impressed with the support from purchase through to activation from the account managers and customer success teams. In my opinion the AMs and CSMs being at the end of the phone/email to answer any question about setup (which can the most stressful and time consuming thing) is one of the most important facets of a good product. Success is more likely with a fully engaged AM and CSM. Review collected by and hosted on G2.com. What do you dislike about Conversica? It has a few lags in the UI when saving and setting up. The converstation editor is built to be as simple and easy for the user to use with dynamic fields. But sometimes you need more flexibility so there should be an override on conversation editor so you can change the tone of voice or some words which are un-editable. I haven't come across any other faults or dislikes apart from these two. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: I'd recommend speaking and liaising with your entire company to work out if an IVA is right for and how it fits into your sales team as a compliment rather then being seen a competitor (within your teams) Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica is perfect if you have thousands of leads that a human doesn't have the capacity to reach out to. Being able to switch Conversica on for certain campaigns that the human sales team don't have the capacity to work on is very useful. Review collected by and hosted on G2.com. Show More 8/13/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 5/16/2022 "Had it a few years now and love it" 5/5 What do you like best about Conversica? Reaches customers that do not answer me. Review collected by and hosted on G2.com. What do you dislike about Conversica? honestly nothing that i dislike about the product it has been a god send. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Reaching out to hard to reach customers some people never talk to me and call to talk to Mia thats my assistant. Has made me several appointments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EN Edward N. Director of Business Development Mid-Market (51-1000 emp.) 2/14/2022 "Helpful AI Platform" 5/5 What do you like best about Conversica? I get updates every morning, afternoon, and night of people that have provided emails, phone numbers, and have questions regarding their sales leads. Make Life Easy... Review collected by and hosted on G2.com. What do you dislike about Conversica? Nothing, the platform is very user friendly and provides me with great insight! Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Missed inquires, leads without phone numbers or proper information, whether they were contacted or not Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay S.") JS Jay S. Marketing Communications & Demand Generation Enterprise (\> 1000 emp.) 2/21/2022 "Industrial Software Provider using Conversica" 4.5/5 What do you like best about Conversica? Intuitive software that is easy to deploy using our current Eloqua database integration Review collected by and hosted on G2.com. What do you dislike about Conversica? We recently had a price increase, so I would prefer the previous price point we enjoyed. But still reasonable Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Easy timely follow up with prospects, reinforcing brand messaging and getting new leads to meetings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Noe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noe M.") NM Noe M. Senior Director Of Marketing Mid-Market (51-1000 emp.) 11/22/2021 "Best AI powered email tool out to get results" 5/5 What do you like best about Conversica? The different types of conversations available and how easy it is to setup. Also, the customer service is top notch. Review collected by and hosted on G2.com. What do you dislike about Conversica? Nothing that I can think of at the moment. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Ability to touch leads multiple times with no effort. Being able to email a prospect or a client for a very specific area up to 7 times increases responses exponentially. A sales person or a customer rep would only follow up up to 2 or 3 times but we see people responding after the 4th, 5th or 6th touch. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Mid-Market (51-1000 emp.) 5/24/2022 "Conversica helps with lead followup" 2.5/5 What do you like best about Conversica? I love that Conversica will reach out to customers right away with new leads if I am falling behind. Review collected by and hosted on G2.com. What do you dislike about Conversica? Sometimes the outreach is overkill and comes off as really needy. I often turn the messaging off and take over. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? I appreciate that customers are hearing from our company right away and buys me a little time to reach out and introduce myself later, or let Conversica schedule a follow-up call for me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Conversica? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Conversica ](https://www.g2.com/products/conversica/discussions/new) GU Guest User What is Conversica used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-conversica-used-for) [ View all Discussions ](https://www.g2.com/products/conversica/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/conversica/pricing) ## How much does Conversica cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. Get Price Estimate Conversica Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/conversica-vs-drift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fea925ec4eff957c560c9a3b813e52d7/exceed-ai.png "Product Avatar Image") Exceed.ai 4.6/5(88) [ Compare Now ](https://www.g2.com/compare/conversica-vs-exceed-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/conversica-vs-fin) ##### ##### Conversica Features Messenger Sequencing AI Customers Analytics Sales Conversion Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs [ View More Features ](https://www.g2.com/products/conversica/features) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[AI SDRs](https://www.g2.com/categories/ai-sdrs) [Show MoreShow Less](javascript:void(0);) ##### Explore More [AgencyBloc AMS+ vs NextAgency for an independent agency comparing life and health insurance agency management software: which gives the better combination of commission tracking, client management, and compliance reporting without requiring a dedicated IT team?](https://www.g2.com/discussions/agencybloc-ams-vs-nextagency-for-an-independent-agency-comparing-life-and-health-insurance-agency-management-software-which-gives-the-better-combination-of-commission-tracking-client-management-and-compliance-reporting-without-requiring-a-dedicated-it-tea)[Which is the most trusted energy management software by facilities managers reducing consumption based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-energy-management-software-by-facilities-managers-reducing-consumption-based-on-user-reviews)[Which civil engineering design software gives smaller firms the most value for money with professional-grade features at a price point that does not require an enterprise license?](https://www.g2.com/discussions/which-civil-engineering-design-software-gives-smaller-firms-the-most-value-for-money-with-professional-grade-features-at-a-price-point-that-does-not-require-an-enterprise-license) [Most reliable software for managing projects](https://www.g2.com/discussions/most-reliable-software-for-managing-projects)[Best software for terminology management in translation](https://www.g2.com/discussions/best-software-for-terminology-management-in-translation)[Pros and Cons Details](https://www.g2.com/products/conversica/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)