--- title: Conversica Reviews meta\_title: 'Conversica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 187 reviews by the users' company size, role or industry to find out how Conversica works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 187 scale: '5' date\_modified: '2026-08-12' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Exceed.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Exceed.ai") Exceed.ai 4.6/5(88) ](https://www.g2.com/products/exceed-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/conversica/competitors/alternatives) # Conversica Reviews & Product Details Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. * * * Seller [Conversica LLC](https://www.g2.com/sellers/conversica-llc) Discussions [Conversica Community](https://www.g2.com/products/conversica/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fconversica%2Freviews%3Flogin_required%3Dtrue%26page%3D6) ## User Insights Average based on 187 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Conversica Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More AB Amy B. Appointment Coordinator Small-Business (50 or fewer emp.) 2/14/2022 "Useful Software" 5/5 What do you like best about Conversica? Client reminder is a wonderful tool. Most people appreciate the gentle reminders to schedule service and/or inspection. Notifications are immediate so it's easy to stay on top of client needs. Review collected by and hosted on G2.com. What do you dislike about Conversica? Depending upon a business's needs, it may be important to note that some people may prefer to be aware that Conversica is a software program rather than believe they are speaking to a person who they later ask to meet in person. Even so, this is easily remedied by customizable messages. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Reminders for services and inspections due assist greatly with keeping customers' vehicles properly maintained with regular visits. Some people rely on these reminders in their busy lives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 8/26/2022 "Great for filling in the cracks" 5/5 What do you like best about Conversica? Conversica helps fill in the gaps between routine follow-up. Their servers also reach more guests than our CRM provider due to our emails hitting spam. Review collected by and hosted on G2.com. What do you dislike about Conversica? Sometimes guests get confused due to multiple parties reaching out, however, the pros of the program far outweigh the instances when this happens. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? NA Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alvin F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alvin F.") AF Alvin F. Marketing Specialist Mid-Market (51-1000 emp.) 11/15/2021 "Expand your Sales, Marketing, and Customer Success teams" 5/5 What do you like best about Conversica? Conversica expands our Sales, Marketing, and Customers success teams, allowing us to contact more leads/prospects in a shorter amount of time. Review collected by and hosted on G2.com. What do you dislike about Conversica? Some of the pre-written conversations can be a bit restrictive at times, not allowing you to easily craft the perfect message. It would be nice if there was one conversation that could be heavily modified. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: I would recommend Convesica to any team wanting to reach out to more leads at a faster rate. Conversica is both persistent enough to get a response and intelligent enough to understand when a lead does not want to be bothered. Conversica allows our team to concentrate on those who have expressed a clear interest in our products, making our sales department more efficient. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica allows our company to reach out to leads who would have not been a high priority in the past, increasing our overall engagement levels, hot leads, and opportunities created. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VC Vicksburg C. Director of Internet and Marketing Small-Business (50 or fewer emp.) 2/14/2022 "Conversica - BEST AI for Dealership" 5/5 What do you like best about Conversica? Best AI for your $$$! Easy to work with and the dashboard is simple even for those that are NOT computer savvy! Their customer service is excellent as well! Review collected by and hosted on G2.com. What do you dislike about Conversica? There really isn't too much I don't like. Not everyone likes AI programs, but, this one is really great! Review collected by and hosted on G2.com. Recommendations to others considering Conversica: You won't be disappointed! You can set it and leave it or you can customize it all to fit your needs and wants! The reps we have had have been outstanding!!!! Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? The problems we have always had was getting customers to respond to emails. With Conversica, for some reason, the simplicity of the emails make customers RESPOND! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Walter G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Walter G.") WG Walter G. Chief Business Officer Mid-Market (51-1000 emp.) 5/16/2022 "Conversica Helps us Manage Leads" 5/5 What do you like best about Conversica? The immediate Conversica bot response to website inquiries allows us to outperform our competitors. The ability to intercept the communication and respond as Assistant allows us to be strategic with our responses when automatic responses won't suffice. Review collected by and hosted on G2.com. What do you dislike about Conversica? Resolving email bounces using suggested work arounds create manual steps. An admin function to clean up 'bad' emails would be helpful. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica helps us respond immediately to website inquiries, nurture previously engaged leads, and drive attendance to events. Conversica has replaced the traditional BDR role within our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Damian Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damian Z.") DZ Damian Z. Sales and Management Mentor Mid-Market (51-1000 emp.) 5/16/2022 "Conversica - 3 year Partnership" 5/5 What do you like best about Conversica? We appreciate how they listen to us the client and develop future products that help meet our needs. Review collected by and hosted on G2.com. What do you dislike about Conversica? I have not had any major issues in our 3-year partnership... Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We worked on a feature request to get customizations and from that conversation, the comment editor was born. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RH Rachel H. Marketing Program Specialist Mid-Market (51-1000 emp.) 12/16/2021 "It is just - okay." 4/5 What do you like best about Conversica? Conversica is great for the day to day conversations with leads if you need the help. I highly suggest you watch the AI carefully because sometimes the direction in conversation matters with leads. Review collected by and hosted on G2.com. What do you dislike about Conversica? The AI and how it learns. Its not bad, just sometimes really robotic and that can cause issues when you are trying to have a conversation over time with a possible lead. I would suggest watching those conversations closely to see how its doing and step in if need be. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We are solving the problems using Conversica by talking with leads directly. We currently are rebuilding an SDR team and this has helped in the meantime. If your sales team needs the extra boost use this program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jessica E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica E.") JE Jessica E. BDC Manager Mid-Market (51-1000 emp.) 5/19/2022 "BDC Manager" 5/5 What do you like best about Conversica? Easy to use, helps me find customers that fell through the cracks. Review collected by and hosted on G2.com. What do you dislike about Conversica? Dashboard could be easier-like the overall function. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: Continue to make it as quick and user-friendly as possible! Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Finding customers, that's the most important part of my job. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AF Alex F. Manager, BI and CRM Mid-Market (51-1000 emp.) 12/1/2021 "Powerful AI robot that will transform the way you look at your sales and service department" 5/5 What do you like best about Conversica? The biggest upside is that Conversica has almost completely removed the need for a sales person in the sales process. This, in turn, has led to higher efficiency across our sales' floor as well as a different approach when it comes to positions and roles needed. The ability to expand beyond just B2C outreach and into the business and servicing world will be key for our business as we head into the stretch of the season. Review collected by and hosted on G2.com. What do you dislike about Conversica? While we have seen great success from emailing, texting is gaining seed and preference. I know there are legality challenges that texting and opting-in present, but would love to see the ability to also text or use this platform to text folks. A few other smaller items would be a bit more flexibility, ie scheduling lists to be activated and items of that nature. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? The biggest problem we are solving is how to effectively hit everyone who has engaged with our product/team. Conversica has provided the platform to effectively work through thousands of folks that we do not have the bandwidth to reach out to. We have seen greater conversions and revenue generated from those leads that come from Conversica. Also, we have realized that the traditional sales and service structure can be redone as these assistants have essentially taken the place of many reps that are needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Mid-Market (51-1000 emp.) 2/15/2022 "Hot Lead Machine" 4.5/5 What do you like best about Conversica? The best part about Conversica is the support. Mitch at Conversica makes this partnership go. In large part to his help we are seeing great results and great ROI. Review collected by and hosted on G2.com. What do you dislike about Conversica? There are a few minor technical things I would prefer have been set up differently but overall, I have very few critiques. An example is the way leads are distributed; they are distributed before qualified as opposed to after. Distributing afterwards could distribute qualified leads more evenly. As I said, this is an insignificant complaint considering how much success we have seen. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: I encourage everyone to learn more about this product. We were concerned about applying this product to the way our business is structured and it has only enhanced our productivity and hasn't cut into it at all. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Our sales reps are spending more time on sales appointments rather than trying to complete touchpoint processes to set appointments. This is huge for streamlining our sales process for the reps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Conversica? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Conversica ](https://www.g2.com/products/conversica/discussions/new) GU Guest User What is Conversica used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-conversica-used-for) [ View all Discussions ](https://www.g2.com/products/conversica/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/conversica/pricing) ## How much does Conversica cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. Get Price Estimate Conversica Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/conversica-vs-drift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fea925ec4eff957c560c9a3b813e52d7/exceed-ai.png "Product Avatar Image") Exceed.ai 4.6/5(88) [ Compare Now ](https://www.g2.com/compare/conversica-vs-exceed-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/conversica-vs-fin) ##### ##### Conversica Features Messenger Sequencing AI Customers Analytics Sales Conversion Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs [ View More Features ](https://www.g2.com/products/conversica/features) ## Work at Conversica LLC? 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