--- title: Conversica Reviews meta\_title: 'Conversica Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 187 reviews by the users' company size, role or industry to find out how Conversica works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 187 scale: '5' date\_modified: '2026-08-12' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Exceed.ai](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Exceed.ai") Exceed.ai 4.6/5(88) ](https://www.g2.com/products/exceed-ai/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/conversica/competitors/alternatives) # Conversica Reviews & Product Details Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. * * * Seller [Conversica LLC](https://www.g2.com/sellers/conversica-llc) Discussions [Conversica Community](https://www.g2.com/products/conversica/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fconversica%2Freviews%3Flogin_required%3Dtrue%26page%3D10) ## User Insights Average based on 187 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Conversica Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) Show More ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") EH Verified User in Higher Education Enterprise (\> 1000 emp.) 11/15/2021 "High volume, education marketing" 5/5 What do you like best about Conversica? performance, dashboard, customer service Review collected by and hosted on G2.com. What do you dislike about Conversica? Nothing, service has always met our needs. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Lost contact communication. Reminders. Qualification. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 12/15/2020 "Conversica - An Elegant Solution to Lead Flow Problems" 4.5/5 What do you like best about Conversica? Conversica allows myself and my direct supervisor to assist our admissions team in honing in on those students most likely to enroll, making their efforts on the phone the most effective with the least amount of time wasted. Review collected by and hosted on G2.com. What do you dislike about Conversica? Currently there is no lead uploader integration with Velocify, the CRM which we use. I would also like to see the more "macro" timing adjustments available in the app. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: Ensure that you have a member of your team, or a supervisor, comfortable with software systems management. It certainly helps that in my role I am a dedicated admin for Conversica and our other systems. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? The problem primarily being solved is that of lead glut - in other words, there are many, many high school students that express an interest in a PVA College, but a far smaller number that are both able to attend and likely to succeed. Conversica allows us to establish rapport and get an understanding of where a student is on their journey before ever a rep picks up the phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jared N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared N.") JN Jared N. Enterprise Renewal Specialist Enterprise (\> 1000 emp.) 12/15/2020 "Solid tool" 4/5 What do you like best about Conversica? Conversica has allowed us to provide scaled touchpoints to our lead base as we nurtured leads into our sales funnel. we have been using Conversica for the better part of 4 years or so. We have been able to leverage Conversica to hand off leads through our automatinos to our humans for further development. We have also been increase the speed of response dramatically with Conversica as we at times struggled with speed to lead with iterations of our team. IN our effort to get better information for our team this has been a useful tool to help with our scaled touch strategy in our digital marketing efforts. One thing I really like is that my reps are able to respond as Conversica free hand - to make handoffs to themself as a way of keeping a human continuity through the handoff. Review collected by and hosted on G2.com. What do you dislike about Conversica? You really need to train it well for it to be effective and not feel like a bot. We learned early on that we needed more responses at the ready to prevent a feel of looping and exposing her as a bot. It was important for us to give the responses some life and have a voice that matched our style and one we had that, it has been far improved. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? We are maniacal about getting better leads for our sales dev teams. We are scaling our outreach with Conversica as a way to give a more human feel to some portions of our outreach and have set up a hand off from the tool to our sales development reps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/10/2020 "Works Great When You Have Buy-in from Both Sales and Marketing" 3/5 What do you like best about Conversica? Automation and Salesforce integration are great features. The AI is very natural. Our customers have always assumed they are communicating with an actual member of our team. The conversations are also pretty easy to set up. Our sales team works their contacts in Salesforce so it is great to have all the Conversica data appear on a contact record. Conversica can save your team a lot of time if they will let it do their work for them. The team did like that they had the ability to take control of a conversation at any point in the sequence/conversation. Review collected by and hosted on G2.com. What do you dislike about Conversica? There is not a lot of flexibility in designing the email conversations. I know their systems are well tested and based on data, but we have had trouble getting our sales team to adopt the system because they have been uncomfortable with the language or cadence of the conversations. To provide ROI, Conversica needs to be a permanent part of the sales process. Our team was not comfortable turning over that much of the process to automation. We did a few campaigns that were quite successful and if there was a less expensive version that you could use a few times a year, we would probably continue to use the system. There's no way to control how customers will respond, and they would often respond to Conversica communications months later and ask for CS. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica works best for us as an upsell tool. It has freed time for our reps to pursue new leads while the AI sorts out customers who might be interested in discussing upsells. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vinny P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinny P.") VP Vinny P. Co-Founder & Head of RevOps Mid-Market (51-1000 emp.) 5/15/2017 "Great AI tool to assist with Account Executive follow-up" 4.5/5 What do you like best about Conversica? Simple to understand tool that allows our sales team to focus on selling and let's Conversica handle the outreach for inbound top of funnel leads. Review collected by and hosted on G2.com. What do you dislike about Conversica? Would like to be able to do a bit more with Conversica fields and layer on SFDC flows when needed. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: Go into this tool with a plan. Know which leads you want to the tool to reach out to. Be sure to have your database clean and not include clients on this outreach as will cause headaches for your CSM team. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Great email assistant to reach those top of funnel leads that are your virtual tire kickers to keep reps focused on prospecting and dealing with bottom of funnel leads. Review collected by and hosted on G2.com. Show More 12/1/2020 Current UserValidated ReviewerSource: Organic CW Caroline W. Mid-Market (51-1000 emp.) 12/15/2020 "Marketing Director" 4/5 What do you like best about Conversica? Prompt response in following up with leads. Helps further qualify leads so our sales reps can prioritize their time with leads who have a higher chance of converting. Review collected by and hosted on G2.com. What do you dislike about Conversica? Opportunity reporting is not an accurate picture - data is skewed. Review collected by and hosted on G2.com. Recommendations to others considering Conversica: Conversica is helpful if you're looking for an efficient solution for following up with leads quickly and further qualifying leads. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Gathering phone numbers and best time/day to connect. Engaging with a high volume of leads. Persistency pays off. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BR Ben R. Small-Business (50 or fewer emp.) 12/8/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Brevity with levity" 4.5/5 What do you like best about Conversica? Conversica saves time. Instead of weeding through a large pile of cold leads, our AI brings the most promising prospects to the top. Review collected by and hosted on G2.com. What do you dislike about Conversica? Conversica isn't always accurate in the evaluation of the prospect's response. For example, there are numerous times where an auto reply will be constituted as a "hot lead." Review collected by and hosted on G2.com. Recommendations to others considering Conversica: Make sure you have a good IT guy to troubleshoot. AI can only go so far as your IT department allows. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Organizational capacity. We saved many hours (days/weeks/months, etc.) for our small staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/22/2020 "Demand Gen Automation that scales" 5/5 What do you like best about Conversica? The ability to scale demand generation knowing that every lead is followed up on. Conversica's virtual assitants have been instrumental in our nurturing in the absence of a large inside sales team. Review collected by and hosted on G2.com. What do you dislike about Conversica? The automation set up for each campaign/conversation and making sure every lead campaign has the appropriate follow up. You need to be on top of it. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Ability to virtualize and automate our lead follow up. Conversica takes the arduous follow up that our ISR team simply doesn't have the time to do. Review collected by and hosted on G2.com. Show More 12/3/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Yolanda C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yolanda C.") YC Yolanda C. Mid-Market (51-1000 emp.) 12/3/2020 "Increase Lead Responses with Conversica" 4.5/5 What do you like best about Conversica? I like the ease of use and automation of Conversia and the AI that communications with prospects. Review collected by and hosted on G2.com. What do you dislike about Conversica? There is not a lot of text customization. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? Conversica helps us increase productivity with our sales reps because conversica allows them to contact leads when they are hot. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/10/2020 "Don't let leads slip through the cracks" 4/5 What do you like best about Conversica? Quick response to inbounds leads, doesn't let leads slip through the cracks Review collected by and hosted on G2.com. What do you dislike about Conversica? Inflexibility with the conversation, sometimes you can tell it's a bot Review collected by and hosted on G2.com. Recommendations to others considering Conversica: If you're integrating with Salesforce, ensure that your or somebody within your organization has experience with process builder. Review collected by and hosted on G2.com. What problems is Conversica solving and how is that benefiting you? It means no inbound leads slip through the cracks Review collected by and hosted on G2.com. Show More 12/22/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Conversica? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Conversica ](https://www.g2.com/products/conversica/discussions/new) GU Guest User What is Conversica used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-conversica-used-for) [ View all Discussions ](https://www.g2.com/products/conversica/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/conversica/pricing) ## How much does Conversica cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. Get Price Estimate Conversica Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5155ef6198d17f22b7ba1ceb2a9db6fa/drift.png "Product Avatar Image") Drift 4.4/5(1,255) [ Compare Now ](https://www.g2.com/compare/conversica-vs-drift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fea925ec4eff957c560c9a3b813e52d7/exceed-ai.png "Product Avatar Image") Exceed.ai 4.6/5(88) [ Compare Now ](https://www.g2.com/compare/conversica-vs-exceed-ai) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/conversica-vs-fin) ##### ##### Conversica Features Messenger Sequencing AI Customers Analytics Sales Conversion Lead Facilitation Customer-facing Chatbot Lead Qualification Lead Follow-up Organization Opportunity and Pipeline Management Data Entry Integrations / APIs [ View More Features ](https://www.g2.com/products/conversica/features) ## Work at Conversica LLC? 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