--- title: Rio Reviews meta_title: 'Rio Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Rio works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 9 scale: '5' date_modified: '2026-06-30' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Rio Reviews **Vendor:** Convergentis **Category:** [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) **Average Rating:** 4.8/5.0 **Total Reviews:** 9 ## About Rio Rio, a digital team member, integrates across email and messaging networks and natively into SAP to automate procurement. Rio ensures compliance, shortens cycle times, and streamlines operations for faster and easier purchasing . As stated by one CIO, "Rio was selected to manage automated invoice processing for more than 40,000 invoices, eliminating the need for extensive manual handling. The first 200+ invoices were processed with minimal issues, achieving a success rate close to 100%." Rio has since achieved 85% automation in vendor invoice processing. ## Rio Pros & Cons **What users like:** - Users commend Rio for its **automation efficiency** , simplifying procurement management with swift implementation and high user satisfaction. (2 reviews) - Users praise the **ease of use** of Rio, which streamlined processes and facilitated quick adoption with minimal training. (2 reviews) - Users commend the **easy setup** of Rio, praising its quick implementation and user-friendly interface. (2 reviews) - Users highlight the **easy implementation and intuitive design** of Rio, facilitating efficient procurement management and quick adoption. (2 reviews) - Users praise the **implementation ease** of Rio, experiencing swift deployment and minimal training needs. (2 reviews) - Time-saving (2 reviews) - Users praise Rio's **seamless accounting integration** , enabling efficient, automated invoice processing and rapid deployment. (1 reviews) - Easy Implementation (1 reviews) - Users value Rio's **easy integrations** with SAP, ensuring swift deployment and minimal disruption during transition projects. (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users find the **implementation challenging** due to time zone differences with the systems integrator, complicating the process. (1 reviews) - Users find the **implementation process challenging** due to time zone differences with the systems integrator. (1 reviews) ## Rio Reviews ### 1. ConvergentIS Rio Streamlined Our Invoice Processing with 98% Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Rio?** We've been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our invoices and we’ve tried quite a few. We’re seeing 98% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it's become a go-to part of our AP operations. **What do you dislike about Rio?** No dislikes; vendor is responsive to issues and changes. **What problems is Rio solving and how is that benefiting you?** Invoice and Entry Sheet automation to streamline AP processes. Pricing model where we pay for the service, which our small/local vendors love. ### 2. Rio Centralized Our Procurement Intake with Clear Visibility and Ownership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Rio?** The Rio intake and orchestration solution helped us bring structure and visibility to our procurement intake process. Requests that once came through multiple channels are now centralized, making it easier to track status and ensure the right processes are followed. The solution has improved clarity for both the business and procurement teams, increasing engagement and making it clear who needs to take action at each step. The team was also great to work with—collaborative, thoughtful, and focused on solving real problems for our organization. **What do you dislike about Rio?** The tool was meeting expectations when I left the business. Feedback should come from those still in the organizaiton. **What problems is Rio solving and how is that benefiting you?** We used Rio to build an intake and orchestration solution for our business unit. Our main goal was to streamline our processes and save time, and Rio helped us move toward that in a more organized way. ### 3. Exceptional Automation: Streamlined Invoice Processing with Rio **Rating:** 5.0/5.0 stars **Reviewed by:** Darren H. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Rio?** Rio was introduced as part of a strategic transition programme during the divestment of two mining assets from a global mining company. The transition period was highly demanding, and the newly formed organisation sought to automate processes and maintain a lean workforce. Rio was selected to manage automated invoice processing for more than 40,000 invoices, eliminating the need for extensive manual handling. For large-scale transition projects with compressed timelines, integration often poses significant risk. Thanks to Rio’s out-of-the-box integration capability with SAP, this risk was effectively mitigated, ensuring a smooth and rapid deployment. The implementation was exceptionally successful, with only a handful of minor enhancements and initial adjustments required. These were addressed promptly and professionally by Rio’s highly capable team, demonstrating strong expertise and commitment. Within just six weeks, the solution was fully operational. The first 200+ invoices were processed with minimal issues, achieving a success rate close to 100%. As a direct result, the business reduced procurement staffing requirements from six employees in the previous organisation to just two, delivering significant efficiency gains. User feedback—both internal and external—has been overwhelmingly positive. Rio’s intuitive design meant that change management and training needs were minimal, accelerating adoption and reinforcing the solution’s value. **What do you dislike about Rio?** To date there is nothing to not like about Rio **What problems is Rio solving and how is that benefiting you?** Automated invoice processing ### 4. Streamlined Procurement Management and Effortless Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Garry Newton, P. | SAP Program Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Rio?** Streamlined and automated our management of third party procurement management and communications. Was very quick and easy to implement. Our end users found it super simple to use. **What do you dislike about Rio?** Was a little tricky to implement as we were operating in the opposite time zone to the systems integrator. **What problems is Rio solving and how is that benefiting you?** We had no systems to support a large quanitity of small to medium size bedors meaning we had a very large team processing and supporting manually. This was very inefficient. ### 5. Rio has enabled our highly manual invoice payment process to be fully automated seamlessly from E2E. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Rio?** We've been using ConvergentIS Rio to manage invoice processing, it’s the only tool we’ve found that could handle our complex invoices and we’ve tried quite a few. We’re seeing 99+% accuracy which exceeded our expectations. It’s helped us streamline approvals, reduce delays, and stay on top of billions in invoice volume. The team keeps making it better, and it's become a go-to part of our AP operations. This sustained new business process change has allowed our team to shift to other high value-added work while eliminating manual processes, improving overall controls, and reducing audit time for the business **What do you dislike about Rio?** Works as we designed. No issues to report here. **What problems is Rio solving and how is that benefiting you?** We have a highly complex and extremely manual process for vendor invoice payments that was partially automated previously but with very low reliability and many performance issues. The new ConvergentIS RIO solution enabled us to redesign and implement a fully automated E2E solution from the extraction, translation, reconciliation, posting, and saving key attachment stages in our ERP system with very high reliability and hit rates across the solution that we could not get to before. ### 6. Super Tile **Rating:** 4.5/5.0 stars **Reviewed by:** Nedys M. | Vendedora, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Rio?** Super Tile is an application that allows you as a user to reduce the way of navigating between systems and browsers to elaborate or develop your tasks, thanks to its unified portal configuration. **What do you dislike about Rio?** I have nothing negative to say about Super Tile. Take advantage of showing you everything in one view to accomplish tasks or objectives. **What problems is Rio solving and how is that benefiting you?** I can say that Super Tile, allows you to save the task of navigating through multiple applications since it is not necessary to open them one by one individually but to have the tranquility of being able to interact with each one of them. ### 7. My Tax Forms made my job so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2021 **What do you like best about Rio?** It was very user friendly and let me download many T220S forms at one time. **What do you dislike about Rio?** It would be helpful to be able to search by employee number **What problems is Rio solving and how is that benefiting you?** We have over 100 requests for T220S. My Tax Forms saved me so much time. If I were to do these manually it would have taken hours compared to minutes using this system. ### 8. Simple PR creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about Rio?** Very userfriendly, totally configurable to our internal needs **What do you dislike about Rio?** The Simplified Requisitioning is working fine **What problems is Rio solving and how is that benefiting you?** Purchase Requestors are satisfied. The quality of PRs significantly improved, which allowed automatic conversion of PR. The PO processors saved time for a more added value activity. ### 9. Recommendation on Simplified Requisitioning **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Rio?** It is easy to use and friendly user interface **What do you dislike about Rio?** A bit tricky to find the root cause of the error in the app. **What problems is Rio solving and how is that benefiting you?** Simple to use. ## Rio Discussions - [What is Simplified Requisitioning used for?](https://www.g2.com/discussions/what-is-simplified-requisitioning-used-for) - [View Rio pricing details and edition comparison](https://www.g2.com/products/convergentis-rio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+08%3A59%3A54+-0500&secure%5Bsession_id%5D=af8835ab-af9d-4029-b194-04f7ddd355dd&secure%5Btoken%5D=caf0928d2a80728c5d9620efe58a56cb58b78aa18e52f0ff08b66853a158fd89&format=llm_user) ## Rio Integrations - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Rio Features **Planning** - Processes - Contracts - Content - Requisition **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Management** - Approval - Communication - Documents - Receipt of Goods **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Execution** - Sourcing - Purchasing - Invoicing **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking **Planning** - Processses - Contracts - Content - Requisition **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Analytics** - Visibility - Performance - Spend **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Invoice Management** - Capture - Supplier Portal - Repository **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Supplier Management** - Evaluation - Selection - Risk Management **Agentic AI - Procure to Pay** - Multi-step Planning **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Mobile Time Tracking** - Time Tracking **Supplier Information** - Profiles - Qualifications - History **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Integration** - Accounting - Payments - ERP - Procurement **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing **Agentic AI - Purchasing** - Proactive Assistance - Decision Making ## Top Rio Alternatives - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - 4.1/5.0 (741 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,951 reviews)