--- title: ControlUp Reviews meta_title: 'ControlUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how ControlUp works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # ControlUp Reviews **Vendor:** ControlUp Technologies **Category:** [Digital Employee Experience (DEX) Management Software](https://www.g2.com/categories/digital-employee-experience-dex-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 11 ## About ControlUp ControlUp is an end-to-end Digital Experience Monitoring & Optimization platform that allows you to see the overall health status of your entire EUC environment, end-to-end, in real time, from any workspace and from any location.. It delivers rapid root cause analysis and remediation, as well as powerful historical views of complex IT infrastructure. ControlUp’s advanced alerts and automations trigger-and-alert system arms you with incredible power and flexibility to set up alerts and automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way.that are tailored for your organization's specific needs, so you’re able to target the exact failure states that are important to you. But ControlUp doesn’t just stop at alerting. ControlUp can take automated actions that will clean up temp directories, or expand disk size, log off idle users, and more, depending on your needs. ControlUp makes it easy to spot and solve your issues before your users’ productivity is hampered in any way. Designed with the Enterprise in mind, ControlUp lets you easily drill down to see detailed metrics for a particular aspect of your infrastructure, all the way down to the users’ session process level. ControlUp works for organizations of any size and to be used by any audience, from IT admin to help desk employee. Real-time data is at the core of our solution, but sometimes you need to see what’s happened in the past to be able to understand and effectively troubleshoot issues. ControlUp offers a one-click, three-day historical view for select metrics from its real-time dashboards. Our proactive monitoring application is cloud-based solution that uses continuous synthetic transaction testing to proactively alert you when the availability of your apps, desktops and network resources are impacted, no matter if these are virtual apps and desktops delivered through Citrix, VMware Horizon, and Microsoft AVD or if you want to monitor your network resources and web apps. From keeping systems running smoothly, keeping users happy and productive, and minimizing cost to the business, ControlUp can set you up for success. ## ControlUp Reviews ### 1. Emerging player in the DEX / EUC space **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen W. | Senior Consultant, End User Computing & End User Experience Management (EUC / DEX), Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ControlUp?** ControlUp impressed us overall, with PowerShell scripting and Trigger customization being the strongest of capabilities at the time of our review (Dec '22). Virtual Expert was a nice surprise as it offers excellent and applicable troubleshooting steps for individual PCs. The registry comparison tool puts ControlUp above the competition when it comes down to figuring out why someone is having a negative experience. Out of the box dashboards save you months of time figuring out your environment and are are easy to interpret. Another impressive feature about the product was the ability to make RESTful API requests WITHOUT learning a new language for ITSM integration. Overall, lots of potential here. **What do you dislike about ControlUp?** Unfortunately, at the time of the review, ControlUp has some features that need maturing before large enterprise deployment, as functionality and security need to co-exist. Regardless, there is a ton of potential here once these details are ironed out! **What problems is ControlUp solving and how is that benefiting you?** Visibility into the environment and the ability to resolve issues. All DEX tools provide value in some way, ControlUp's advantage is customization and VDI capabilities. ### 2. My review on ControlUp **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul Q. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about ControlUp?** I like how easy the software is to use. Very user friendly. Most importantly does the job well as advertised. No gimmicks. **What do you dislike about ControlUp?** Perhaps script based automation can be all in one package rather than buying it separately **Recommendations to others considering ControlUp:** Try the trial version before you buy and see if the product fits your needs. **What problems is ControlUp solving and how is that benefiting you?** We are using it to monitor employee experience. The software is providing our IT dept a more in depth look into any vulnerabilities that the user may experience. ## ControlUp Discussions - [Thanks for the support](https://www.g2.com/discussions/45436-thanks-for-the-support) - 1 comment, 1 upvote - [What is ControlUp console?](https://www.g2.com/discussions/controlup-what-is-controlup-console) - 1 comment - [What is ControlUp console?](https://www.g2.com/discussions/what-is-controlup-console) - 1 comment - [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/controlup-what-are-the-main-components-of-the-controlup-cloud-architecture) - 1 comment - [What are the main components of the ControlUp cloud architecture?](https://www.g2.com/discussions/what-are-the-main-components-of-the-controlup-cloud-architecture) - 1 comment - [View ControlUp pricing details and edition comparison](https://www.g2.com/products/controlup-technologies-controlup/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+08%3A15%3A58+-0500&secure%5Bsession_id%5D=d6295cf1-b981-4e4f-a39d-e78d3678b900&secure%5Btoken%5D=a6b7bfe11605cfde2ad379b2f8e91b6ec3c6e79365366b4b8105925baaf83dcd&format=llm_user) ## ControlUp Features **Experience** - Telemetry Collection - Feedback **Management** - Digital Experience Score - Alerts - Budget Analysis - Remediation - Optimization **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring ## Top ControlUp Alternatives - [Nexthink](https://www.g2.com/products/nexthink/reviews) - 4.6/5.0 (353 reviews) - [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) - 4.5/5.0 (79 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,060 reviews)