SP
Saurabh P.
Workload Administrator
"Control-M (Workload automation giant)"
4.5/5
What do you like best about Control-M?

Control‑M has significantly improved the way our team manages workloads. It gives us clear visibility, reduces manual effort, and enables seamless integration across systems, making our operations more efficient and reliable overall. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

From a team perspective, Control‑M delivers strong automation capabilities, but onboarding new users and managing complex configurations can sometimes take extra effort. Ongoing improvements to usability and further simplification would make it even more efficient for the team. Review collected by and hosted on G2.com.

Venkata Ramesh N.
VN
Venkata Ramesh N.
Control-M Administrator
"Control-M is the easy and better way to automate the tasks"
5/5
What do you like best about Control-M?

Identifying the manual tasks and easy to understand the requirements. Once we schedule the identified manual tasks based on the application owner requirements then we no need to login to the server and perform it manually. Control-M will perform the tasks and notify us. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

The latest web version from Control-M v9.0.22. This is very complex and who are already familiar with Control-M desktop client may feel more confuse. Many more components are not available in web interface compared to Desktop client. Review collected by and hosted on G2.com.

Shaik A.
SA
Shaik A.
Learning Specialist
Enterprise (> 1000 emp.)
"Powerful Automation and Centralized Workflow Management with Control-M"
4/5
What do you like best about Control-M?

What I like best about Control-M is its powerful automation and centralized workflow management. It allows me to schedule, monitor, and manage jobs across multiple systems from a single interface, which makes operations much easier and more efficient.

I also appreciate its advanced scheduling capabilities, including handling dependencies and event-based triggers, which ensure that workflows run smoothly without manual intervention. �

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Another key benefit is its real-time monitoring and alerting, which helps quickly identify and resolve issues, improving overall reliability and reducing downtime. �

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Overall, Control-M significantly reduces manual effort, improves accuracy, and saves time, making it a reliable tool for managing complex data and business workflows. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

One of the main drawbacks of Control-M is its complex initial setup and learning curve, especially for beginners. It takes time to understand the interface and configure workflows effectively.

Additionally, the licensing and overall cost can be high, which may not be ideal for smaller organizations or teams with limited budgets.

Another area for improvement is the user interface, which can feel slightly outdated and less intuitive compared to modern tools.

Lastly, while Control-M is powerful, troubleshooting issues can sometimes be time-consuming, particularly when dealing with complex job dependencies. Review collected by and hosted on G2.com.

SB
Subrajit B.
Deputy Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Centralized Workflow Automation That Simplifies Complex Operations"
4.5/5
What do you like best about Control-M?

Control-m provides the centralized automated scheduling and orchestration of work flows in across different platforms and applications . Mostly I like how it simplify complex jobs dependencies and ensuring SLA must meets and integrate with cross cloud platforms making operation more efficient and reliable . Review collected by and hosted on G2.com.

What do you dislike about Control-M?

Below are some lists which i dislike in control-m .

1. Licensing cost relatively high comparing to other competitor of control-m .

2.GUI is looks outdated that can be upgraded .

3.Control-m is bit complex to configure for new users . Review collected by and hosted on G2.com.

IM
Italo M.
Analyste senior / Gestion des opérations
"Orchestration done the easily and effective."
5/5
What do you like best about Control-M?

It's simple to use to configure and manage job flows with its intuitive user interface be it the GUI client, Web client or API interface.

As an administrator, how easy it is to install and support. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

I have none. I have none. I have none. I have none. I have none. I have none. I have none. I have none. I have none. I have none. I have none. I have none. Review collected by and hosted on G2.com.

Verified User in Investment Banking
EI
Verified User in Investment Banking
Mid-Market (51-1000 emp.)
"Reliable Enterprise Orchestration with Centralized Visibility"
4.5/5
What do you like best about Control-M?

BMC Control-M is a highly reliable, enterprise-grade orchestration platform that can be used to automate and schedule legacy jobs, as well as model cloud-native workflows. The GUI offers centralized visibility and monitoring, which is very useful for administrators and helps deliver observability. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

I find the licensing and implementation costs exceptionally steep, which makes the product difficult to justify for smaller businesses. While the feature set is extensive, it often requires formal training to use effectively, and the legacy desktop interface can feel clunky especially when compared with the more modern web view. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Powerful Workflow Automation with a Learning Curve"
4/5
What do you like best about Control-M?

Centralized scheduling and monitoring of workflows makes it much easier to manage complex batch jobs. The interface offers clear visibility into job status and dependencies, which reduces manual effort, streamlines day-to-day operations, and helps improve overall reliability. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

The initial setup and configuration can be complex, especially for new users. The documentation could be more detailed in some areas, and troubleshooting certain issues may take longer than expected. The learning curve is steeper compared to some alternative solutions. Review collected by and hosted on G2.com.

Response from Claire Murphy of Control-M

Thank you for taking the time to share your feedback, we truly value both positive and constructive input, as it helps us continuously improve.

We’re sorry to hear that your experience with the setup and configuration of Control-M didn’t meet expectations. We understand how critical a smooth implementation is, and we recognize the frustration that can come with it.

At BMC, we’re actively working to make Control-M easier to deploy, configure, and adopt. Feedback like this is incredibly important, as it highlights where we need to continue simplifying the implementation experience and provide guidance along the way.

We’d really appreciate the opportunity to learn more about your specific experience so we can address it directly and help improve things moving forward. If you’re open to it, please reach out to your account team, or let us know the best way to connect, I would be happy to follow up and work toward a resolution.

Your perspective is invaluable in helping us improve both Control-M and the overall customer experience.

Thank you again for sharing your feedback and review, we hope to have the opportunity to make this right.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Efficient Scheduling with Room for Interface Improvements"
3.5/5
What do you like best about Control-M?

I like the interface of Control-M. It's pretty fast, especially the desktop interface. I also like the planning features, like getting an estimate for when a job will be completed. That's very useful. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

I feel like loading a lot of jobs is not that great. There's a lot of delay when I go into the monitoring section. It first renders a default view, then takes time to take its own shape. I also don't like dragging a lot. I have to drag towards the map quite a bit, and if I see a connection between two different jobs that are far apart, I have to scroll all the way through. There's no easy way to click back. Review collected by and hosted on G2.com.

Shivaji B.
SB
Shivaji B.
Project Lead
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Effortless Job Scheduling and Seamless Integration"
4.5/5
What do you like best about Control-M?

Control-M makes complex job scheduling simple. I love it's intuitive interface, strong automation capabilities, and the way it integrates seamlessly with multiple platforms. It saves time and reduces manual effort. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

The initial setup and configuration process can be somewhat complicated for new users. Additionally, the licensing costs are significantly higher compared to other tools. What I find most frustrating is the column width and sizing in the self-service section. While many features have been carried over from CCM to the web version, the configuration windows remain quite small, making them difficult and frustrating to use. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Control-M Streamlines Automation with Strong CI/CD and API Integration"
4.5/5
What do you like best about Control-M?

I like that Control-M integrates well with CI/CD pipelines and APIs, making it easier to automate application deployments and batch processes while improving visibility and reliability. Review collected by and hosted on G2.com.

What do you dislike about Control-M?

Control-M is a very capable enterprise workload automation tool, but it can be expensive and has a learning curve. Managing large environments often requires experienced administrators, and organizations can become dependent on the platform over time. Review collected by and hosted on G2.com.