Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy out of the box solution"
5/5
What do you like best about ContractWorks, an Onit product?

ContractWorks support is the BEST. Setup and use is pretty straightforward, but if I do ever have a question, ContractWorks support team is always available to answer any questions. Having readily available support has made implementation and use an easy experience. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

There is very little to dislike about ContractWorks. It is everything we have been looking for in a contract repository. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent Product!!"
5/5
What do you like best about ContractWorks, an Onit product?

Faster contract approvals, less processing time, easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Well, I never used the product but gone through lot of reviews which shows the product works seemlessly Review collected by and hosted on G2.com.

Tessa  K.
TK
Tessa K.
Small-Business (50 or fewer emp.)
"ContractWorks has been an excellent tool for my company."
4.5/5
What do you like best about ContractWorks, an Onit product?

ContractWorks is very user friendly and extremely efficient. We have thousands of documents, and it is very easy to organize all of them. The ability to tag documents makes it easy to find necessary documents quickly, and the built-in e-signature feature has also made signing contracts super simple and quick. One of my favorite features is the reporting feature, which has allowed me to schedule a report every time I need reminder about when to renew or terminate contracts.

Overall, it's great to be able to organize all of our legal files easily in one secure location. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Auto-tagging doesn't always work for all fields so manual tagging is usually required, which can become tedious. Review collected by and hosted on G2.com.

Response from Dena Watkins of ContractWorks, an Onit product

Hi Tessa,

Thanks so much for taking the time to share your experience with ContractWorks! I'm thrilled to hear that ContractWorks has helped you get your contracts organized so you can find the information you need faster and with less hassle. We appreciate your feedback and we'll be sure to share amongst our team. Thanks again for your support!

Best,

Dena from ContractWorks

SM
Sherrill M.
Mid-Market (51-1000 emp.)
"ContractWorks covers our business needs at an affordale price"
4/5
What do you like best about ContractWorks, an Onit product?

I use it most for signing documents, but our organization also uses it as a contract depository. I have also used it to find contracts. Both of these functions work well for us. I believe other staff members are using the tagging option to allow us to follow up on contracts as the expire. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I wish that you could select multiple documents to sign at once. I also wish you could include questions to answer or alternate fields to fill in before or after a signer signs. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"We are a user of this software and it's extremely user friendly for initial set-up."
5/5
What do you like best about ContractWorks, an Onit product?

I like the ease of uploading documents and the quick circulation of approval for multiple signers. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I would like to ability to add more information like a cost center code for example. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Contractworks"
4/5
What do you like best about ContractWorks, an Onit product?

Easy to use and priced reasonably. It's very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

The AI functionality is very basic but for the price I guess I can't complain. Review collected by and hosted on G2.com.

TA
Timothy A.
Small-Business (50 or fewer emp.)
"A Mighty Powerhouse"
5/5
What do you like best about ContractWorks, an Onit product?

ContractWorks is not only incredibly easy to implement it is even easier to use. They system is extremely simple to navigate around with minimal training. We use it across our organization and traditionally when rolling out a new application there is a slew of dissatisfaction. With CW we have had nothing but positive feedback, and easy adoption across our organization. If there has been any question or issue that we need addressed, the support desk at CW is eager and always quick to respond. We rolled CW out over two years ago, and I'm still just as pleased with our decision to move forward with them today as I was back then. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

The only downside that I have come across on the platform is some basic system limitations. For example you are unable to rotate a document that has been loaded and this must be done prior to uploading to the system. Some of the AI that is within the system could be a bit more robust, but it is nothing that causes problems. Lastly, sometimes the folders are not incredibly user friendly for how you would traditionally think they would move around and flow. Review collected by and hosted on G2.com.

Response from Dena Watkins of ContractWorks, an Onit product

Hi Timothy,

We're thrilled that you and the rest of your organization are benefiting from ContractWorks! Thank you for taking the time to write a review of the product. Your feedback helps us to continuously improve our offerings and ensure we are meeting the needs of our customers. As always, we are available any time if you ever need assistance.

Best,

Dena from ContractWorks

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great product! Works exactly as advertised."
4/5
What do you like best about ContractWorks, an Onit product?

This solution brings visibility across all of our contracts and automates date management and signatures in one place. Very flexible in how you want to house your contracts. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

When signatures are needed you need to send to a specific address. If that is not correct, signers struggle to reassign. It is usually rejected and has to be reassigned. The AI can be be kind of hit or miss sometimes. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Friendly User Platform - Easy to share with co-workers"
5/5
What do you like best about ContractWorks, an Onit product?

The filters is a wonderful tool for easy search between the team. Also, the reminders for agreement's expiration dates is great to work ahead of time on renewals, etc. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Will be great to have more than one room in the same account (without to pay additional annual fee for an extra room) in order to maintain certain privacy for affiliated companies or different divisions under the same head quarter umbrella. Our company manage to create different folder for divisions with restrictions depending the case. Review collected by and hosted on G2.com.

YS
Yuma S.
Mid-Market (51-1000 emp.)
"User friendly Contract Repository"
5/5
What do you like best about ContractWorks, an Onit product?

Easy to Navigate, drag and drop, and stellar Help Resources. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Limited Auto-Tagging capabilities, so some manual tagging is required Review collected by and hosted on G2.com.

Response from Dena Watkins of ContractWorks, an Onit product

Hi Yuma,

Thanks so much for taking the time to share your review of ContractWorks! I'm glad to hear you're benefiting from increased contract visibility and the system's ease-of-use. I have included a couple of links on auto-tagging settings and tag templates in case there are some additional options you aren't already aware of. Thanks again for sharing your honest review and if you ever need assistance you can contact us 24/7 at 866.700.7975.

Sincerely,

Dena from ContractWorks

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