UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/6/2022

"Easy Peasy"

4/5

What do you like best about ContractWorks, an Onit product?

ContractWorks is very user-friendly and intuitive. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

It would be nice to have skip-logic or nested tagging. Review collected by and hosted on G2.com.

AL

Verified User in Law Practice

Enterprise (> 1000 emp.)

7/1/2020

"Lean and mean"

5/5

What do you like best about ContractWorks, an Onit product?

This a simple, intuitive program that has proven itself extremely valuable. Makes the process of storing, retrieving and most importantly managing contracts and their ancillary documents easy and effective.

Features are well thought out, not just added for the sake of it. Signature process is easy, powerful, time saving. Reminders on contracts renewals and expiration's are exactly what everybody needs, without exception. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Upon completion of the signature process, the PDF's are distributed to all signatories automatically, which is excellent. The minor thing I don't like is the little advertising blurb CW adds to it. I would like it to be customizable and tailored to the client. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Ensure that you get C-level support to acquire the initial batch of documents. Expand user base and set up reminders at the beginning, people will follow. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

What is the benefit of knowing your agreements are safely stored and accessible yet secure? What is the return on having the ability to manage your fees timely instead of having a contract auto renew? What is the advantage of not having supplier agreement auto renew missing the window to cancel?

For all these questions, the answer is that CW delivers. Review collected by and hosted on G2.com.

AB

Verified User in Biotechnology

Small-Business (50 or fewer emp.)

1/31/2022

"ContractWork is a great CLM tool."

5/5

What do you like best about ContractWorks, an Onit product?

ContractWorks is a great tool. The implementation was simple, and the AI of the system is top-notch. Contracts are easily accessible and the links to Outlook easily, too. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

It takes a few steps to upload the documents to the final destination of where the final contract should reside. It would be great if there were more out-of-the-box standard reports available. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Cost-Effective Tool with easy implementation. They have lots of video tutorials along with 24/7 support. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We are setting up a centralized repository to house all executed contracts. ContractWorks is a powerful tool because it allows for different levels of security to give to each of the folders. The ability to control access levels is helpful when setting up different access levels for other departments for each contract or contract type. Review collected by and hosted on G2.com.

CM

Caitlin M.

Associate In-House Counsel

Enterprise (> 1000 emp.)

3/6/2019

"Excellent value with responsive, active developer"

5/5

What do you like best about ContractWorks, an Onit product?

The basic product is a great value with unlimited storage and users for a cloud-based document archive with strong tagging and reporting. If you are interested in using e-signature as well, this product is a great entry-level product and includes features that integrate signing and archiving. Since we began using the product, features have grown more and more sophisticated, including permitting internal approvals before signature. These features are typically rolled out one at a time, with clear educational videos, and we've adopted basically every feature to come our way. When we have had some questions, we asked the developers about features we might like, and they've been transparent about whether these things are coming or not. We have found that the user interface has been updated to become more and more user-friendly over time, and that updates are seamless for us. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Not much, especially given the price point. Would like to see integration with some project management software or Microsoft Teams in the future, but that doesn’t detract from the functionality of the product at all. I'd say that users using tablets or smartphones for more than just reviewing and signing documents will find that the product just performs better on a desktop or laptop computer, particularly from the point of view of the person who is creating new documents and sending them for signatures or approvals. We have a very large database at this point, and the search feature takes just a little longer than one might expect to load, although I think this is primarily because of the size of our own archive. There is a search feature that can be run from the reports menu that works with no or imperceptible latency. Finally, there are a handful of smallish features we'd like to see added: one is the ability to add reviewers to a packet already in process without canceling and restarting the packet. We can substitute reviewers, which is great, but sometimes we find out someone else might need to sign off too. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Think carefully about how you and your colleagues will be using any contract management software. The training required for a product like this can be quite extensive for some. ContractWorks is amazingly simple to use, and requires almost no training for signatories. For those who are tasked with the administrative functions associated with managing contracts, the interface is simple and familiar. Importing our old archive into the system was as simple as dragging and dropping it in. If you're in a department that will be completely new to contract management, I'd say that a product like this one is about as easy to adopt as you could want. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We are cataloguing our executed agreements in a much more useful way and mining them for useful insight, and ensuring that we don’t miss deadlines for auto renewals or holdovers. We are also minimizing the use of paper for signature and review and reducing bottlenecks that the paper-based process caused. We were immensely grateful that we had already begun using ContractWorks for some time before the pandemic hit and forced us to work remotely--we were able to pivot with just about no delay to a completely electronic process. Training users remotely has been a breeze too. Review collected by and hosted on G2.com.

GG

Greg G.

Insurance Advisor

Mid-Market (51-1000 emp.)

8/31/2021

"Onit is a lifesaver!"

5/5

What do you like best about ContractWorks, an Onit product?

Being able to customize workflows with ease. Also it is straightforward to provide essential insights at the dashboard and provide ease of use to our clients. This is like Grammarly on steroids! Being able to work at a pace and have an AI system make sure I'm using the correct legal format or wording is crucial. Any business owner who deals in contracts, NDA's, or anything legally binding needs this. The Precedent Intelligence Platform is a unique platform that puts the machine learning and everyday language to your organization and it feels as if you have a legal team within your business. Even after signatures Onit Review AI will review, prepare and make sure things your documents are in the correct order and format. They have this product called "Audit Compliance" that reviews the document completely. I am a big supporting of Onit Review AI. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Onboarding was a bit tough at first, but once I got through the training and used it for a couple of projects, I overcame. The only issue we had after onboarding was that the programs was so robust with options. It was easy to get lost in what we are trying to accomplish. But again with the excellent customer service it was easy to move past and overcome. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

The reward outweighs the risk with Onit Review AI. It takes minutes to review and has Microsoft Word integration along with a customizable clause library. Onit Review AI will save you time and money. Implementation, when set with the proper expectations, is ready to go as soon as it downloads. One of the exciting parts is that it will reword your writing and write like a lawyer. Onit Review AI is like having a legal administrator in your company. The advice I would recommend to anyone interested in Onit Review AI is to get a demo. The demo team uses accurate life data and applications to provide real-life examples. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

The biggest problem I am solving is not sure how to format a contract or agreement. Onit Review Ai gives me the correct format and reviews it to make sure it is being presented correctly. The most significant benefit is not paying for a lawyer or overtime for an employee to sit and go over the documents. Onit Review Ai allows my business to run efficiently as possible. Review collected by and hosted on G2.com.

UC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

5/12/2022

"Amazing software."

4.5/5

What do you like best about ContractWorks, an Onit product?

User friendly, manageable and Accurate for all the documents. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I don't find anything which I can dislike but actually it works so good. Review collected by and hosted on G2.com.

CC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/18/2021

"Quick and easy way to review your legal contracts and more"

5/5

What do you like best about ContractWorks, an Onit product?

I like the simplicity and intuitiveness of the AI engine. It is easy to manage and very accurate for all types of legal documents, including SOA, LOA, LOI, etc Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Seeing that AI is still in its infancy stages I see alot of potentional for the engine to get better and faster the more data is retained. Having said that I don't see any major issues with the AI engine at this time. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Review Ai acts as a virtual assistant in that you no longer have to take the time to review contracts and spend countless manual hours reviewing clauses and terms. The Ai engine will learn what terms and clauses are most commonly used and auto-correct or make suggestions based on previous corrections Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/3/2021

"Best software for organization and tagging key phrases."

5/5

What do you like best about ContractWorks, an Onit product?

The tagging and signing functions, makes it easier and streamlined. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Unable to tag % signs, unable to reverse pages that are upside down. Not able to apply across multiple users. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

ContractWorks is wonderful if you manage a lot of agreements, titles, contracts, etc. It allows you to house them however you choose and do with them what you want. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Not necessarily problems, just in using ContractWorks, we are able to tag key phrases and go back to them quickly without having to read the entire agreement/contract. We are able to keep our contracts in specific folders, so the organization has improved tremendously. The signing function for others is quick and simple to use. Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Enterprise (> 1000 emp.)

5/30/2018

"Straight-forward, useful, and a great value"

5/5

What do you like best about ContractWorks, an Onit product?

I like that the core functionality is basic document management and electronic signatures without overly complicated or useless added "features". However, ContractWorks continues to add very useful features, including improvements to the electronic signature process. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

There are small tweaks that would be helpful, but are not limiting in the product. ContractWorks seems to be making these improvements, but not necessarily as quickly as I would like. Tagging can get a bit cumbersome, but is still functional and useful. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

This is a product that does what is needed. Too many "features" of other products can distract from getting work done or creates more complications that you need to sign, store, and maintain an organization's documents. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We keep signed agreements organized and backed-up through ContractWorks. Providing access to uploaded documents makes it easier for the organization to search and find documents on each individuals own. Time savings, especially with regard to having agreements signed electronically. It allows me to maintain control over the signature and storage process, however, also provides members of other departments to search for, view, and download stored documents. Review collected by and hosted on G2.com.

KS

Kent S.

Small-Business (50 or fewer emp.)

7/9/2020

"Simple and Thorough"

5/5

What do you like best about ContractWorks, an Onit product?

I like the simplicity with which you can start using the program. Just drop and drag your existing contracts into the program and you're already on your way. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

There are not any big downsides that I can think of. Review collected by and hosted on G2.com.