--- title: ContractWorks, an Onit product Reviews meta\_title: 'ContractWorks, an Onit product Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how ContractWorks, an Onit product works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 95 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# ContractWorks, an Onit product Reviews & Product Details

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ContractWorks, part of Onit's portfolio, is a secure, centralized contract repository that simplifies contract execution, storage, and management. With fast implementation and an intuitive interface, teams can quickly organize, search, and access agreements in one place. Key features include built-in e-signature, full-text search, customizable reporting, automated alerts, and AI Contract Extract, which automatically captures key contract data to reduce manual effort and improve visibility. Customers also benefit from dedicated support and quarterly product releases, ensuring continuous innovation and long-term success.

* * *

Product Website
ContractWorks, an Onit product
Seller
[Onit, Inc.](https://www.g2.com/sellers/onit-inc)
Discussions
[ContractWorks, an Onit product Community](https://www.g2.com/products/contractworks-an-onit-product/discuss)
Languages Supported

English

Solution Type

All-in-One

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## Pricing

Pricing provided by ContractWorks, an Onit product.

### ContractWorks

Starting at $600.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/contractworks-an-onit-product/pricing)

## ContractWorks, an Onit product Integrations
(1)

What do users say about integrations?

Verified by ContractWorks, an Onit product

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Service Management

](https://www.g2.com/products/servicenow-it-service-management/reviews)

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 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
AE

Verified User in Electrical/Electronic Manufacturing

Enterprise (\> 1000 emp.)

6/17/2020

"ContractWorks is a great repository for contracts. I primarily use it for this fact."

5/5

What do you like best about ContractWorks, an Onit product?

It is easy to download contracts. The e-signature is also a great tool to use. It makes the signature process quick and efficient. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I haven't found anything that I dislike at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

I would definitely recommend ContractWorks to anyone who has multiple contracts that need a place to live. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

The e-signature has been great during the quarantine time. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/13/2020

"Does what it says. Good customer support."

5/5

What do you like best about ContractWorks, an Onit product?

It is intuitive and easy to use. Fairly flexible to use. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Searching for text in documents is not as intuitive as other aspects of product. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Having a central repository for all contracts. Also useful to assist in due diligences. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Wireless](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wireless")
AW

Verified User in Wireless

Mid-Market (51-1000 emp.)

2/25/2020

"ContractWorks at a Hospital"

5/5

What do you like best about ContractWorks, an Onit product?

Very easy to use the system and meet compliance standards. The biggest challenge for any software deployment would be user buy in and the training and onboarding was easy. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

It did not have a comprehensive approach to our requirements, and would require a document management system and another e-sign software to meet all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Develop and enforce policies and procedures for document management, including evaluations. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

A centralized place for contracts and legal documents, and moving from a paper process to electronic database. Review collected by and hosted on G2.com.

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3/19/2020
Validated ReviewerSource: Organic

 ![Jean F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean F.")
JF

Jean F.

Director IT Contracts & Strategic Sourcing

Insurance

Enterprise (\> 1000 emp.)

11/27/2019

"ContractWorks - They get it"

5/5

What do you like best about ContractWorks, an Onit product?

Ease of use - introduction and adoption is immediate. Very easy interface, and the functionality is easy to configure. For example, the ease of creating tags for capturing metadata. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Slow to release new features, but the features are well thought out and tested. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Ease of constructing a terms library from tags and a template for playbook. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Smart data base for the management of key alerts, capture of meta data for reports, ease of upload/download, search and signature routing. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Enterprise (\> 1000 emp.)

4/3/2020

"Great product that the whole company (in addition to legal) can utilize"

4.5/5

What do you like best about ContractWorks, an Onit product?

Reports feature, once all the data is inputed; our monthly parking team loves the E-sign function Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

The AI feature does not actually help and causes more work. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Not missing critical deadlines Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Lynn T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynn T.")
LT

Lynn T.

Contracts Manager

Financial Services

Mid-Market (51-1000 emp.)

3/18/2019

"Absolutely no issues; Great product"

5/5

What do you like best about ContractWorks, an Onit product?

I like that I've never had an issue. Easy to setup, easy to use, friendly staff, plenty of webinars and trainings available, custom webinars if requested, followups by staff, always improving the product per customer requests. AND they offer a flat rate. No hidden fees. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

I would like to be able to print a document within the system without having to download it first. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Worlds better than Dropbox or just using a Shared Drive. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We are mainly using it for storage and organization of contracts but the e-sign and alerts have already been very helpful. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

1/18/2019

"Incredible Value for Top of the Line Functionality"

5/5

What do you like best about ContractWorks, an Onit product?

When we evaluated CMS solutions for our business, we found ContractWorks to be superior both in functionality and price. We are also excited to work with a small company who has a refreshing enthusiasm for its customers. The customer service is amazing! The search functionality is excellent. Finally, I like how there are additional features that we are not currently using, but have access to (and will hopefully use later) for the same price. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

One shortcoming we've experienced with ContractWorks is the index feature. The exportable XLS is not as user-friendly as standard data rooms (the presentation is more like a text file than an XLS with multiple tiers reflecting folders and subfolders). Also, the reporting functionality and tagging is not as intuitive, and needs some pre-planning in order for the reports to be useful. Finally, when tagging templates are first created and then later improved, it's not clear how these changes impact the reporting functionality. We hope to see improvements in the future! Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

The search functionality within ContractWorks is excellent and helps us gain efficiencies when looking for specific documents and understanding contractual relationships laterally. We are working towards using ContractWorks as our single portal for all legal documents, not just contracts. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

AH

Allison H.

Procurement Officer 

Mid-Market (51-1000 emp.)

1/3/2019

"Ease to Use Software for Document Management "

5/5

What do you like best about ContractWorks, an Onit product?

How simple and modern the technology is. Very user friendly. Very effective. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Like it all. One thing I suggest to all vendors I work with is... staying in touch. Reaching out to us at a minimum semi-annually to discuss whether or not our needs have changed/ grown and making sure we are still getting the most out of the software. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We use Contract Works in our municipality. One of the major issues that all government agencies deal with is endless paperwork and a need to retain that paperwork in an effective manner. Contractworks is the solution. It's simple, yet effective, software has overhauled our document management. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services")
UF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

4/25/2019

"Streamline your process"

5/5

What do you like best about ContractWorks, an Onit product?

Our process is far more organized and streamlined than when we operated without ContractWorks Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

Nothing comes to mind - very happy with product Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

Our customers get their renewals quickly and the return rate of finalized process has been reduced by several weeks Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/4/2018

"Excellent value "

4.5/5

What do you like best about ContractWorks, an Onit product?

CW provides excellent value for the price, particularly for those who have an offline contract management system and are looking to move to a cloud-based system. Tagging is simple, importing is easy, and generating reports is very user-friendly. Documents are easily accessible from any device, and storage is unlimited. Review collected by and hosted on G2.com.

What do you dislike about ContractWorks, an Onit product?

CW makes signing straightforward documents very simple, which means that not all documents are suitable for this process. Any kind of document review process that involves multiple reviewers who might make changes before signature won't work in CW--it is not possible to revise a document in process for signature. You'll have to cancel the whole thing and start again. This is not the product's primary feature, but it is so easy to use for simple contracts that it makes me wish I could use it for more complex ones. Review collected by and hosted on G2.com.

Recommendations to others considering ContractWorks, an Onit product:

Great choice for those transitioning to document management from a directory-based system. Works very well if existing documents are appropriately catalogued and titled. Import is very simple, and can be accomplished without much lead time. Tagging a large directory full of documents can be cumbersome, but customer support was excellent in this regard during onboarding. Training modules are short and easily accessible online, and are simple for members of my team to access. This is an excellent product overall. Review collected by and hosted on G2.com.

What problems is ContractWorks, an Onit product solving and how is that benefiting you?

We're finding it's much easier to track recurring documents, gather signatures for those kinds of documents, and follow up with signatories who may take awhile to execute. We're saving administrative time on printing and mailing, and worry much less about things being "lost in the mail." Best of all, we're slowly turning our archive into usable information that can inform business decisions. Review collected by and hosted on G2.com.

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9/5/2018
Current UserValidated ReviewerSource: Organic

## Questions about ContractWorks, an Onit product? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ContractWorks, an Onit product
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GU

Guest User

What is Onit Review AI used for?

0 Upvotes

0

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Join the conversation
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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity about 6 years ago

Tell me more about Electronic Signature

1 Upvote

2

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## Pricing Options

Pricing provided by ContractWorks, an Onit product.

### ContractWorks

Starting at $600.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/contractworks-an-onit-product/pricing)

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##### 
##### ContractWorks, an Onit product Features

Contract Management Platform Features

Contract Attachments

Contract Collaboration

Approval Process

Platform Basics 

Data Extraction

Contract Comparisons

Artificial Intelligence Capabilities

Text Analytics

Contract Data

Data Import

[
View More Features
](https://www.g2.com/products/contractworks-an-onit-product/features)

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[Contract Management](https://www.g2.com/categories/contract-management)[Contract Lifecycle Management (CLM)](https://www.g2.com/categories/contract-lifecycle-management-clm)[Contract Analytics](https://www.g2.com/categories/contract-analytics)

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