MB
Marlena B.
Mid-Market (51-1000 emp.)
"Great customer service"
4.5/5
What do you like best about ContractSafe?

The access for multiple users and the permissions allowed. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Not having templates stored.

AI is not always accurate. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Great experience, easy to use!"
5/5
What do you like best about ContractSafe?

Easy access to boxes and files. detailed information Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I really can't find anything that I don't like. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

I wanted to express my gratitude for your review of ContractSafe. Your feedback is incredibly valuable to us and drives us to constantly improve our services. We hold your opinion in high regard and appreciate your continued support.

DO
Desiree O.
Executive Assistant
Mid-Market (51-1000 emp.)
"Very effective tool."
5/5
What do you like best about ContractSafe?

ContractSafe is user-friendly and effective. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

There is nothing that I dislike. Everything does as intended. Review collected by and hosted on G2.com.

LJ
Lee J.
Strategy and Operations Director
Mid-Market (51-1000 emp.)
"A fantastic, simple-to-use solution for keeping contracts to hand"
5/5
What do you like best about ContractSafe?

I like the simplicity of ContractSafe. It's easy to administer and simple enough for end-users to adopt with minimal training. The licensing model also works for us; it's great that I can add as many users as I like. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Nothing. It fits our needs perfectly. I had a false start and started working with a different provider. It was way too complex and the UX awful. ContractSafe is a far superior solution. Review collected by and hosted on G2.com.

Response from Delia Perez of ContractSafe

Thank you so much for taking the time to leave us a review, Lee. It's wonderful to read that you and your team members are finding ContractSafe easy to use and that we are fitting your needs. Thank you again!

Michelle H.
MH
Michelle H.
Business and People Operations Manager
Small-Business (50 or fewer emp.)
"Contract Safe keeps our contracts organized and current!"
4.5/5
What do you like best about ContractSafe?

My favorite feature is the ability to set automatic reminders when a contract is about to expire. Before Contract Safe, it was really challenging to keep track of this. Plus, it's great to have all of our contracts in one place for searching, sharing, and organizing. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I don't personally find much value from the AI feature. It's faster for me to just enter the information than to wait for the AI to pull it, and the AI is not always accurate. Review collected by and hosted on G2.com.

Response from Delia Perez of ContractSafe

Thank you so much for taking the time to leave us a review, Michelle! We are so glad to read that ContractSafe is helping you keep track of your contract expiration dates. Thank you for your feedback on our AI feature. We wanted to share that we have some enhancements planned for AI for later this year. Thank you again!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Changed the way our company managed contracts"
5/5
What do you like best about ContractSafe?

The capability to convert PDFs to readable/searchable text is extremely helpful when trying to find certain clauses of contracts we may not have looked at in months/years. Having the ability to attach the contract with the email reminders speeds up the approval/renewal process. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Sometimes the AI does not pull data from fields correctly. I think this may be an issue with the formatting of our contracts and not the system itself. It would probably work well with a standardized legal contract format. Review collected by and hosted on G2.com.

Response from Delia Perez of ContractSafe

Thank you so much for taking the time to leave us a review. We are glad to read that the automated email reminders are helping to speed up your approval/renewal process. We appreciate your feedback on our AI feature and wanted to share that we have some enhancements planned for later this year. Thanks again!

JM
Joie M.
Compliance Operations Manager
Mid-Market (51-1000 emp.)
"The Hits Just Keep Coming!"
5/5
What do you like best about ContractSafe?

I liked ContractSafe from the start. It's incredibly user-friendly and intuitive. Some recent improvements are game-changers for me. Often our clients send me parts of policies in separate files. I can now upload the main contract and attach all other related documents. And that's not even the best part. I can then download the policy and all related documents as ONE FILE. Genius! This has been a huge time-saver, and it keeps everything all nice and tidy. ContractSafe has a fan in me. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The search capabilities in ContractSafe could be improved. Review collected by and hosted on G2.com.

Response from Delia Perez of ContractSafe

Thank you so much for the wonderful review Joie! We are so glad to read that ContractSafe is helping to keep your contracts and the related documents organized in our repository. We're glad your scrambling days are over! Thanks again.

JB
John B.
Paralegal
"Limited Utility; Problems with version control among multiple users."
1.5/5
What do you like best about ContractSafe?

It permits a preview of the contractsafe side-by-side to the metadata on the contract. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

There is a lack of customer service and there are significant glitches in the platform. I inherited this platform and the person who bought never used it. Review collected by and hosted on G2.com.

Maggie F.
MF
Maggie F.
VP
"Partner of ContractSafe"
5/5
What do you like best about ContractSafe?

ContractSafe provides companies great value for their price point plus can provide services if needed. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I do not have a negative on the software, it does what it is set out to do! Review collected by and hosted on G2.com.

Keval P.
KP
Keval P.
Mid-Market (51-1000 emp.)
"Simple and functional"
3.5/5
What do you like best about ContractSafe?

ContractSafe is easy to use and the integration with DocuSign makes contract storage easy. ContractSafe customer service is also incredibly responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Sometimes parts of the tool can be a bit laggy. That said, no major issues to report here! Review collected by and hosted on G2.com.