Edit

JB

Jamie B.

Director of Health Information Management

Mid-Market (51-1000 emp.)

5/6/2024

"Hands Down Winner for Customer Support"

4.5/5

What do you like best about ContractSafe?

The support materials for training and self-problem-solving are superior to any other vendor I have used. The chat reps are knowledgeable, patient, and attentive. Implementation was painless, and it does almost everything we need it to. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Can be a little glitchy when using anything other than Chrome. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Jamie, thank you for taking the time to write a review! As the head of the customer success team, I am delighted to hear that you are satisfied with the support you are receiving. I appreciate your feedback regarding the other browsers, and I will make sure to pass it along. I hope you have a great rest of your week :)

ED

Emily D.

Small-Business (50 or fewer emp.)

3/8/2024

"Quick & easy onboarding; straightforward to use"

4.5/5

What do you like best about ContractSafe?

ContractSafe was incredibly quick and easy to learn how to use, get all of our data uploaded, and begin using/relying on the tool. It doesn't overcomplicate the process and was very easy to get our team up and running. Their team was incredibly supportive throughout the process and are there for whatever we need. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The only minor thing I would say is there are occasional glitches in the system that require refreshing, etc. Not often and don't make me lose trust in the tool. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Hi Emily, Thank you for the kind words! I am glad you had a good onboarding experience. Being easy is one of our main goals, and I am glad to hear we accomplished that! You are in great hands, but let me know if you need anything. - Chris Nordman (Director of Customer Success - chris@contractsafe.com)

AC

Verified User in Chemicals

Mid-Market (51-1000 emp.)

8/23/2024

"Very Good Platform for Saving Contracts"

5/5

What do you like best about ContractSafe?

It's flexible to meet our company's needs, and a great good to save all of our contracts and important documents. They have great customer support and quick response time to answer any questions. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I wish there was a better way to view subfolder content. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Hi, thank you for taking the time to leave a review! We would love to hear more about your feedback on viewing subfolders. Please email me at chris@contractsafe.com so we can schedule a meeting. Thank you!

CP

Chase P.

Mid-Market (51-1000 emp.)

2/2/2024

"User Friendly and Proactive"

4.5/5

What do you like best about ContractSafe?

We recently integrated ContractSafe as our contract management system for our Association. The implementation process was seamless, and we received exceptional support from our Customer Success Manager, Zach. Among the many features our team appreciates about ContractSafe, we find its proactive email notifications and reminders for upcoming contract renewals particularly valuable. The system's user-friendliness pleasantly surprised and impressed our team. I highly recommend this contract management software. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

As of this review our team does not have any dislikes around this sytem as we believe it has met and continues to meet alll of our needs. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Thank you for your feedback, Chase! We've passed on your positive remarks to Zach. We're doubling down on our AI efforts and will keep you updated on new features. Thanks again!

BM

Bob M.

Mid-Market (51-1000 emp.)

5/15/2024

"Contract Safe Best Contract Repository"

5/5

What do you like best about ContractSafe?

the contract software is so easy to use and the customer service and training is second to none! Contract Safe has simplified our process and procedures. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Nothing to dislike. It works great and my team loves it. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Thank you so much for leaving your review. I am thrilled to hear how much you enjoyed the training and support!

AR

Aly R.

Mid-Market (51-1000 emp.)

5/6/2024

"All-In-One Contract/Lease/Agreement Management Tool"

5/5

What do you like best about ContractSafe?

The ability to create custom notifications and modify them as needed. I also like that you can easily swap out contracts or amendments as new one's come in. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The standard fields are just ok. You can modify them if you choose to upgrade to the next product but I've learned to work with them. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Aly, thank you for taking the time to post this review! I will pass along the feedback on standard fields. I hope you have a great rest of your week :)

JD

Joshua D.

Mid-Market (51-1000 emp.)

11/22/2023

"Procurement Manager"

4.5/5

What do you like best about ContractSafe?

ContractSafe offers various benefits, including improved efficiency in creating, editing, and storing contracts and other documents. It has assisted our organization in ensuring compliance, reducing errors, and provides easy access to vital documents. However, I would say the most valuable aspect of ContractSafe is the ability to effectively track contract expiration and renewal dates, ultimately streamlining the entire contract lifecycle. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

There is nothing I dislike about Contract Safe. This program is user friendly and very efficient. In addition, the program is very customizable, which allows our organization to taylor it to our neeeds. Review collected by and hosted on G2.com.

What problems is ContractSafe solving and how is that benefiting you?

ContractSafe helps organize and centralize contract documents, preventing the chaos of scattered files and versions. It treamlines the contract lifecycle, reducing the time and effort required for drafting, editing, reviewing, and approval processes. It provides real-time visibility into contract status, key dates, and milestones, enabling better tracking and management accross our organization. Lastely, it identifies and mitigates risks by monitoring contract terms, obligations, and potential deviations from agreed-upon terms. Overall, ContractSafe enhances organizational efficiency, reduces risks, and contributes to a more streamlined and effective contract management process. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Thank you for providing us with your valuable feedback, Joshua! We are delighted to have you as our customer, and we appreciate your business.

JM

Joel M.

Director of Broadband Technologies

Mid-Market (51-1000 emp.)

8/22/2024

"The best software to manage contracts"

5/5

What do you like best about ContractSafe?

There are great features as contract expiration dates, monthly cost per contract, being able to organize contracts in categories and more. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Not dislike, but the AI feature is not there yet Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Thank you, Joel! We have some exciting new AI features coming out. Let me know if you want a sneak peek! Please email me at chris@contractsafe.com

KA

Kassidy A.

Assistant Risk Manager

Mid-Market (51-1000 emp.)

5/24/2024

"Easy Implementation and Love the Customization"

5/5

What do you like best about ContractSafe?

I love that ContractSafe is customizable. It is also very user friendly. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I think that the OCR and AI capabilities could be better. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

edit

Thank you so much for leaving your review. Our product team is doubling down on its efforts and investment in AI. We will keep you updated on advancements!

JC

Jim C.

Mid-Market (51-1000 emp.)

11/7/2023

"Exceptional Company with Exceptional People"

5/5

What do you like best about ContractSafe?

Our Customer Success Manager does not give up! Their Development Team does not give up! Their Sales Manager does not give up! Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

In the end, nothing. All my questions and concerns were all worked out, so there is nothing I dislike. Review collected by and hosted on G2.com.

What problems is ContractSafe solving and how is that benefiting you?

Legal uses ContractSafe for whatever Legal does with Contracts. However, our Global Employee community needs specific information about which Customers have or don’t have a specific type of Contracts with us. In the past, if someone needed to know this, they would have to contact Legal. Someone in Legal would have to drop everything, look up the information, and reply to the request with a simple Yes or No. This caused disruptions in the workday for Legal and, depending on circumstances, significant delay in servicing our Customer. Working with ContractSafe’s Customer Success Manager, Development Team, and Sales Manager they were able to orchestrate a couple of changes to their product so I could provide an efficient, secure, and self-service solution to our Global Employee community, all without breaking the bank. Review collected by and hosted on G2.com.