NM
Natalie M.
Real estate manager
Real Estate
Small-Business (50 or fewer emp.)
"This centralized document organization improved our contract tracking"
4/5
What do you like best about ContractSafe?

The best thing, which I saw about ContractSafe is the search capabilities and how contracts can be easily managed. I can easily search for particular contracts because the search function is extremely fast even if we have many of them. We have integrated it to work with DocuSign and that actually helps in contract signing. I also enjoy the alert feature which notifies us of renewal dates, there is nothing like forgetting a due date again. It is convenient to use and helps us avoid a considerable amount of work. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

The biggest disadvantage of it is the ContractSafe dashboard is not customizable. It’s useful for the most basic tasks, though the ability to tailor it to how we work would be beneficial. What this lack flexibility implies is that we do not always structure our contracts in the most optimal manner. Another challenge is that the integration with some platforms demand extra work which makes some of our processes slower. Review collected by and hosted on G2.com.

BP
Ben p.
SAP Operations Manager
Small-Business (50 or fewer emp.)
"Great tool to manage contracts"
4.5/5
What do you like best about ContractSafe?

Very easy to use and sends reminder notices on contracts expiring. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I can't think of any at the moment. Great tool. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Ben, thanks so much for the fantastic review! We're thrilled to hear that ContractSafe is easy to use and that our renewal reminders are a big help. We always want to improve, so if any ideas or feedback come to mind, I'd love to hear them. Please feel free to reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com.

NB
Nazem B.
Senior Procurement Manager
Sports
Small-Business (50 or fewer emp.)
"Real game changer for effortless contract management and organization"
4/5
What do you like best about ContractSafe?

My favorite feature of ContractSafe is that it has a simple to use interface while being highly efficient in the searching department. The speed, ability to upload, sort and search for contracts has really improved handling tasks with our documents. I also like the fact that it integrates well with commonly used programs such as Google Drive and Microsoft office through which we can function well with our current programs. This integration is especially useful in order to have the same philosophy across all platforms and to organize us better. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Some of the drawbacks of using ContractSafe are that its reporting functionality options are somewhat restricted. It is often difficult for us to provide elaborate reports or adapt them according to the requirements of a task. This is a limitation in the analysis and utilization of contract data which may lead to slow down the decision making processes. Further, there are some performance anomalies observed in the software especially when dealing with very large datasets. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Nazem, thank you for taking the time to write a review! Good news for you: we are coming out with an update to our reporting tool that I would love to demo for you. Please email me at chris@contractsafe.com to set up some time for the demo. I look forward to meeting with you.

Vicki P.
VP
Vicki P.
Contract Manager / Sr. Corporate Paralegal
Mid-Market (51-1000 emp.)
"Great software and company"
5/5
What do you like best about ContractSafe?

Questions are answered very quickly via the Chat function. If needed they will set up a quick meeting to assist with any issues. I used this software daily, multiple times a day. Very user friendly! Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I found the auto generated contract information not so helpful. I like to insert my own data manually. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Vicki, thank you so much for your fantastic review! We're absolutely thrilled to hear that you find our chat support so responsive and the software so user-friendly. We truly appreciate your feedback on the auto-generated contract information; improving our AI capabilities is a top priority for us this year, and your input is incredibly valuable to that effort. I would love to schedule an account review with you to discuss our product roadmap and hear more of your thoughts, so please reach out to me, Chris Nordman, Director of Customer Success, at chris@contractsafe.com to set something up.

Kris  L.
KL
Kris L.
Supply Chain Procurement
Mid-Market (51-1000 emp.)
"Great Experience with Easy Implementation and Support"
4.5/5
What do you like best about ContractSafe?

Easy to use: Even users with no legal background find ContractSafe intuitive.

Cost-effective: Compared to other CLM solutions, ContractSafe offers competitive pricing.

Great customer support: Users consistently praise ContractSafe's responsive and helpful customer service team.

Key features: ContractSafe offers essential features like document storage, automated reminders, e-signature integration (DocuSign), searchable contracts, and reporting.

Streamlined workflows: Simplifies contract approvals, forms, intake, signatures, and reporting. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Limited customization: While offering some customization options, ContractSafe may not cater to highly specific contract needs.

Fewer integrations: Compared to some competitors, ContractSafe offers a smaller range of integrations with other business applications. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Thank you for your review, Kris! We would love to hear more about your feedback on customization and which integrations you want to see. Please email me at chris@contractsafe.com to set up some time.

Verified User in Mental Health Care
IM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Contract Safe Makes My Job Easier"
5/5
What do you like best about ContractSafe?

ContractSafe is easy to use and navigate. It makes me job so much more simple as I can easily download my client's contracts and send them out. It puts me at ease knowing that the important information in a contract is kept in a secure place. I also have to mention how seamless it was to create an account in ContractSafe! Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I truly feel that there is not a single aspect of ContractSafe that I dislike. Review collected by and hosted on G2.com.

Tracy W.
TW
Tracy W.
Senior HR Director
Small-Business (50 or fewer emp.)
"ContractSafe is a life saver!"
5/5
What do you like best about ContractSafe?

We had our agreements, vendor contracts and other documents all over the place. Our early-stage biotech company has numerous important NDA's, and many of them began expiring at the end of last year. We knew that our lack of tracking important expiration dates could cause issues in the near future if we didn't do something to automate this process.

In comes ContractSafe. I met with Charles to do a demo, and I was so impressed with the features, especially the AI function that automatically identifies the start and expiration dates, the company, counterparties, and any other important information you need to identify. You can even set up notifications to alert you to upcoming expiration dates.

ContractSafe is one of the most intuitive services I've ever used. I signed up about a month ago, and I've already uploaded over 150 documents. I especially love the ability to tag each document, create links, and set up folders and subfolders to easily organize our documents.

There onboarding process was easy, and I have all the support I needed. Their security is top-notch as well.

I highly recommend ContractSafe for any organization that wants to improve tracking of important contracts and agreements. You won't regret it!

Tracy Ward

Sonder Research X

Senior HR Director Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

Nothing! I love everything about it so far. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Tracy, thank you for taking the time to write a review! I hope you have a great rest of your week :)

MW
Maurica W.
Executive Assistant to the President and CEO
Mid-Market (51-1000 emp.)
"Excellent product with superior customer service"
4.5/5
What do you like best about ContractSafe?

Ease of use and Ease of Implementation - adding contracts can be done by anyone in the company by using an company specific email address Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

AI contract process - it doesn't always get the information correct. I normally bypass this and just update the info manually Review collected by and hosted on G2.com.

Pam C.
PC
Pam C.
Mid-Market (51-1000 emp.)
"A great platform to organize your contracts, deadlines, and additional documents."
4.5/5
What do you like best about ContractSafe?

The platform is easy to use and allows you to share important information with the appropriate person in your organization. It also helps you maintain the ending or renewal of your contracts. The ability for people to download the contract from the platform has been a saving grace for our organization. Customer service is also great. ContractSafe is worth the investment. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

There are a few fields that are not useful to my organization but are not removable. I believe the fields could better be used for other things. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Hi Pam, thank you for completing the review. We always love hearing from our customers. I am happy to hear you appreciate our support. We take a lot of pride in it. If we want to follow up on the unuseful fields, could we contact you to set up a discussion?

Walter C.
WC
Walter C.
Operations Financial Analyst
Small-Business (50 or fewer emp.)
"User-Friendly Interface"
5/5
What do you like best about ContractSafe?

ContractSafe has a very User-Friendly interface, it's easy to navigate, and the search functionality is so powerful. I like to use the automated alerts and reminders option so I can send them to our Customer Success team. Review collected by and hosted on G2.com.

What do you dislike about ContractSafe?

I enjoy using ContractSafe, however, I would like to have an AI implementation to fill in the blanks automatically based on what's in the contract. Review collected by and hosted on G2.com.

Response from Chris Nordman of ContractSafe

Thank you so much for leaving your review. Our product team is doubling down on its efforts and investment in AI. We will keep you updated on advancements!