Hi Ray,

Thank you so much for the thoughtful and detailed review! We're thrilled to hear that Contractor Foreman is helping you keep your projects organized, on schedule, and all in one place. It’s great to know the daily logs, budget tracking, and communication tools are saving you time and streamlining your workflow.

We also appreciate your honest feedback about the mobile app performance and report customization. Both are areas we’re actively working to enhance, and your input helps guide those improvements.

If you ever have specific suggestions or feature requests, our team would love to hear them! Thanks again for being a valued user and for taking the time to share your experience.

Thank you for taking the time to share your experience! We truly appreciate your feedback.

We’re glad to hear that Contractor Foreman’s customizability and customer service have stood out to you. Helping contractors tailor the system to their workflows while providing responsive support is something we work hard to deliver every day.

We also appreciate your honest mention of past glitches and downtime. Stability and performance are top priorities for us, and we’re proud that the platform has been running smoothly and consistently for you. Continuous improvement is always a focus for us.

Thank you again for being a valued user and for trusting us with your operations.

Thank you for taking the time to share your experience with Contractor Foreman. We truly appreciate your honest feedback, and we’re very sorry to hear that the platform’s speed issues have been causing frustration for you and your team. That’s definitely not the experience we want for our users.

Performance and reliability are top priorities for us, and we take concerns like yours seriously. While we continuously work on optimizing system speed and responsiveness, we understand that delays in loading projects and navigating between tabs can have a significant impact on productivity.

We also completely understand and share your frustration regarding the slow loading speed, especially with the Project module. While it may seem like we are not actively addressing this, that is far from the truth.

Since November 2024, we have been working on a major server migration to a new, more powerful server environment. This upgrade will bring significant speed improvements, allowing us to execute PHP threads and MySQL queries much faster compared to the EC2 instances and RDS database currently in use.

But we’re not stopping there. As you may have noticed, we have been gradually rolling out UI improvements across the system. While the Project module already has the new UI, it is still running on older PHP code. We are currently in the process of rewriting it from PHP to React, which will provide a major boost in performance by optimizing the way data is fetched.

These two enhancements—server migration and the React rewrite, are expected to eliminate the loading issues that large accounts with high project volumes, like yours, have been experiencing.

What’s Next?

-The server migration is expected to be completed within the next 45-60 days.

-The Project module rewrite will begin in the coming weeks and could be part of the Spring update.

-We are also evaluating whether to release the Project module update as a separate update to speed up improvements.

-Given that your account has more projects than most, our team is reviewing its performance to identify any immediate optimizations.

We’d love the opportunity to work directly with you to troubleshoot and explore interim solutions that might help alleviate some of the performance concerns while these major updates are underway. Our Director of Customer Success will be reaching out to you shortly to gather more details and ensure we’re addressing your concerns as effectively as possible.

We sincerely appreciate your patience and want to earn back your trust by delivering the improvements you deserve. Thank you again for your feedback, and please keep an eye out for our follow-up. If there’s anything urgent in the meantime, feel free to reach out to support@contractorforeman.com.

We truly value you as a customer and appreciate the opportunity to make things right!

Hi Joyce,

Thank you so much for sharing your feedback! We’re glad to hear that Contractor Foreman is helping you bring everything together in one place, from employee scheduling to overall project administration. Making daily operations easier and giving teams a truly all-in-one system is precisely what we strive for, so it’s great to know the platform is supporting your workflow.

We also appreciate your note regarding the mobile version's fewer features compared to the web version. This is a valuable point, and our team is continually working to enhance the mobile experience, enabling field teams to accomplish more without needing to switch devices. Your feedback helps guide those improvements.

Thank you again for taking the time to leave a review. We’re grateful to have you as part of the Contractor Foreman community, and we’re here to provide support whenever you need it or to hear your suggestions on how to make the platform even better.

Hi Devin,

Thanks so much for your thoughtful review and for being a valued Contractor Foreman user. We're glad to hear that features like Change Orders, job cost tracking, report customization, and file uploads have helped your team stay organized and efficient. It's great to know that daily use of the platform is making a real impact on your projects.

We appreciate your feedback regarding customization and mobile limitations. You're right—while core tools like scheduling, clock-in/out, and plans work well on the app, there’s room to improve accessibility for other features. Our development team is actively working on expanding mobile capabilities and increasing system flexibility.

We're excited to continue supporting your success and grateful for your insight—it helps shape the future of Contractor Foreman.

Thank you for the thoughtful and detailed review! We're thrilled to hear how Contractor Foreman has helped streamline your remodeling projects by bringing everything into one place. Reducing miscommunication, saving time, and improving client satisfaction are exactly what we aim to deliver.

We appreciate your feedback about the mobile app. Our team is actively working on performance improvements and sync reliability to make it more seamless for field use. Your input is incredibly valuable as we continue enhancing the platform.

Thanks again for choosing Contractor Foreman. We’re here to support you every step of the way!

Thank you for sharing your feedback. We’re glad to hear that the time-tracking improvements have made a positive impact on your team, which is critical to managing projects efficiently.

We also appreciate your honest input on the cost-tracking and estimating modules. Feedback like this is extremely valuable, as it helps guide our ongoing product enhancements. We’re continuously refining these areas to improve accuracy, usability, and overall workflow.

If you’re open to it, we’d love to better understand what specific improvements would make those modules stronger for your team. Our support team is always available to review your setup and explore ways to optimize your experience.

Thanks again for taking the time to share your thoughts!

Hi Monica,

Thank you for sharing your feedback and for being part of the Contractor Foreman community! We're glad to hear that you find the Service Ticket portal helpful for storing photos, SOWs, invoices, and tracking customer data; that’s precisely what it’s built to simplify.

We understand your point about customization. Contractor Foreman offers hundreds of adjustable forms, templates, and reports, but we also believe in improving based on feedback that benefits the majority of users. That’s why our community-driven feature request system allows everyone to vote on upcoming updates, ensuring the most impactful improvements are prioritized.

We truly appreciate you taking the time to share your experience, and your suggestions help us continue making Contractor Foreman better for everyone!

Thank you for taking the time to leave this detailed review and for recognizing both the pace of improvement and the ease of use of the platform. We are glad to hear that Contractor Foreman is helping your team centralize project information and keep everyone working from the most up-to-date data.

Regarding photos, you are correct that images are currently optimized to reduce storage costs and improve speed, especially for field users in low-signal areas. That said, we understand there are cases where higher-resolution images are important for detail review, and this is something that has been discussed internally as part of our long-term media management roadmap.

You also mentioned having a dedicated space for drawings rather than them being stored as files. This is another popular request and one we are actively evaluating. Any structural change in how files are handled must be done carefully so it aligns with existing project financial and document workflows.

We truly appreciate your feedback ,please keep it coming as it helps shape future releases. Thank you again for being a Contractor Foreman user.

Hi Senol,

Thank you for your fantastic review and for sharing how Contractor Foreman has helped streamline your operations. We're especially glad to hear that our all-in-one platform has improved your team’s efficiency and communication between the office and field, and that unlimited users at a flat rate have added meaningful value for your growing business.

We also appreciate your honesty regarding the initial learning curve. With so many features packed into one platform, we understand that getting started can feel a bit overwhelming. We're actively working on UI/UX improvements and expanding our help resources to make onboarding even smoother.

It’s great to know Contractor Foreman is helping reduce tool fragmentation and simplify project management for your team. Thanks again for your feedback—it truly helps us continue to improve.

The Contractor Foreman Team