Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to use, strong AI support, and customer support"
4/5
What do you like best about ContractHero?

Easy to use, with lots of AI support and strong customer support. We use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

It is not connected with other software providers that we use. Review collected by and hosted on G2.com.

Response from Niklas Gröbel of ContractHero

Hello,

Thank you for your feedback.

We’re glad to hear that ContractHero is helping make contract management easier and more efficient for your team.

We really appreciate you taking the time to share your feedback.

Best regards

claudi l.
CL
claudi l.
Mid-Market (51-1000 emp.)
"Clear contract management without training effort"
4.5/5
What do you like best about ContractHero?

I like the clarity of ContractHero. The user interface is tidy, and almost no training is necessary. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

Nothing detected so far. Review collected by and hosted on G2.com.

Response from Niklas Gröbel of ContractHero

Hello,

thank you for your feedback.

We’re glad to hear that you’re having a positive experience with ContractHero and that the clarity and ease of use stand out.

We really appreciate you taking the time to share your feedback.

Best regards

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Better overview thanks to central contract storage"
3.5/5
What do you like best about ContractHero?

The possibility exists to store all contracts in one system and manage them in a central location. This ensures a significantly better overview. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

Adding new templates is not intuitive. It is often necessary to navigate through other layouts to find the desired template. Review collected by and hosted on G2.com.

Response from Niklas Gröbel of ContractHero

Hello,

Thank you for your feedback.

We’re glad to hear that ContractHero helps provide a better overview through central contract storage.

We continuously work on improving the product and truly value feedback like yours.

Please feel free to reach out to our Customer Success team to discuss your points in more detail. We’d be happy to help.

Best regards

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Clear, easy to use, and strong AI features"
4/5
What do you like best about ContractHero?

The clear view, the ease of function, and the AI features, as well as the always friendly and reliable support. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

There are no major flaws for me, but I do wish that the homepage could be freely customizable and that a dark mode would be introduced. Review collected by and hosted on G2.com.

Response from Niklas Gröbel of ContractHero

Hello,

Thank you for your feedback. We’re happy to hear that you have a positive experience with ContractHero. Thank you for your kind words and for choosing us.

Best regards

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Overall a good experience"
4/5
What do you like best about ContractHero?

What I like best about ContractHero is its user-friendly interface, which makes navigating and managing contracts easy and efficient. The task & reminder feature and notifications helps to ensure that important deadlines are never missed. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

The app's design is quite nice; however, sometimes the small symbols and titles can make it more difficult to navigate all of the app's features. Despite its good functionality, sometimes it's a struggle, to locate specific features. An additional improvement could be the inclusion of an archive folder, which will enable users to separate ongoing contracts from terminated or canceled ones, within minimizing the overview of the contracts. Moreover, the customer support is exceptional, and always provides support immediately and effectively. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good, could be better"
4/5
What do you like best about ContractHero?

ContractHero offers several standout features that make it a top choice for managing contracts.

Firstly, their customer support is incredibly friendly and responsive, ensuring that users feel supported throughout their contract management journey.

Secondly, the platform provides a clear and intuitive overview of contracts, making it easy to track important details and deadlines.

Lastly, the reminder option for contracts ensures that you never miss a critical date. Overall, ContractHero is a reliable and user-friendly solution for contract management. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

While ContractHero offers several useful features, there are some limitations to be aware of. Unfortunately, basic features are not included in the tool’s basic subscription plan. To access these essential features, users must pay additional fees. This pricing structure can be a downside for those seeking a more budget-friendly solution. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Manage Contracts Efficient and with Ease"
5/5
What do you like best about ContractHero?

With ContractHero we are able to store and view all contract related information at one spot. The simple overview through customizable list views, helps us to get the right information needed for invoicing, support and customer care.

Possibility of direct editing fields in list views saves us a lot of time and is as easy as working with Excel. It's just the right amount of flexibility when adapting contract data fields to your individual needs. Round up by the integrated digital signatures feature for contracts makes our life easier.

Thanks to the personal efforts by Customer Success Manager Lina, the implementation and onboarding process was with ease and little learning effort for all of the involved members of our team. We wouldn't miss ContractHero in our day-by-day business any more and were able to integrate it in our processes easiely. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

Currently there is no public API available to automate the generation of new contracts. Review collected by and hosted on G2.com.

Response from Niklas Gröbel of ContractHero

Thank you for sharing your positive experience with ContractHero. We're glad to hear that the customizable list views and direct editing fields have saved you time and provided the flexibility you need. We understand the importance of automation and we are exploring options for providing a public API in the near future.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Intuitively usable software"
5/5
What do you like best about ContractHero?

The software is intuitively usable in no time. It is easy to understand and apply. The various tools significantly simplify contract management and make it always readily available. The team at ContactHero is very friendly and helpful, and the onboarding is quick and uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

When using multi-tenancy, I would like contracts to be able to be copied between teams. So far, they can only be moved and must be re-uploaded and processed in another team if the contract is to be visible in two teams. Review collected by and hosted on G2.com.

Abdul W.
AW
Abdul W.
Technical Sales Representative
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"its a great software i would definately recomment it to my friends"
4.5/5
What do you like best about ContractHero?

its very useful in dailylife and daily routine work Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

sometimes it carshes on main screen and software errors

r Review collected by and hosted on G2.com.

AN
Verified User in International Trade and Development
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Efficient contract management made easy and transparent"
5/5
What do you like best about ContractHero?

ContractHero is easy to use and provides a great overview of all company contracts. The ability to sign contracts electronically directly from the app is a huge advantage ad is nice, because the signed contract is directly fed back into the system (ContractHero). I particularly like the focus on contract management, which sets it apart from other e-signature providers - they dont offer the management of contracts which is in my opinion essential. Review collected by and hosted on G2.com.

What do you dislike about ContractHero?

An automatic contract renewal function would be helpful and contract templating would be a good addition. Review collected by and hosted on G2.com.