Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Mid-Market (51-1000 emp.)
"Great product, but for larger organizations the UX for organization can become quite confusing."
3.5/5
What do you like best about Contract Logix?

There are countless benefits to the product: control, organization, efficiencies for business use. Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

UX for organizing is confusing as more contracts are added. More required fields would help with this organization. Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hello and thank you for leaving a review of Contract Logix. Your feedback is extremely valuable and we appreciate it. It's nice to hear you find many benefits in our CLM platform. Regarding the UX, we are continuously making improvements in our user experience and interface and I will relay your feedback to the team. If you have any additional feedback or questions please don't hesitate to contact your CSM or me directly.

Best,

Dave Parks

VP, Marketing

dparks@contractlogix.com

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Services"
5/5
What do you like best about Contract Logix?

Contract Logix is very easy to use. I can manage all of my contracts with ease. Customer support is very helpful in helping you, should you have any questions. Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

There is nothing I dislike. Everyone is very helpful. Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Thanks for your feedback on Contract Logix! I'm glad to hear you find our platform easy to use, especially when managing your contracts. It's also good to hear that our support is very helpful in answering your questions. As always, please don't ever hesitate to reach out to your Customer Success Manager or myself with any questions or issues.

Best,

David Parks

VP, Marketing

dparks@contractlogix.com

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Contract Logix"
4/5
What do you like best about Contract Logix?

I enjoy that you can have many filterabilities to run reports. I also love the fact that you can add additional fields based on the need of your agency. We were able to personally work with Contract Logix to make sure we could utilize this software to its greatest potential. Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

There are some glitches in the system. Being that this is a web browser, sometimes there are times where it doesn't work or it isn't as fast as preferred. However, like all web browsers, this is bound to happen from time to time. Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hello,

Thank you so much for your review and feedback. Our team greatly values it! It's wonderful to hear that you are getting value from our platform, especially with the reporting and configurability. Those are both important capabilities. It's also great that you are able to visualize your processes, contracts and contract data from one centralized dashboard. That's our goal! In terms of performance, we are always striving to be best in class when it comes to response times, availability, etc. so please don't hesitate to contact your Customer Success Manager or me directly with any additional feedback or questions.

Best regards,

Dave Parks

VP of Marketing

dparks@contractlogix.com

Verified User in Paper & Forest Products
UP
Verified User in Paper & Forest Products
Mid-Market (51-1000 emp.)
"I find it very tedious to enter documents into the system."
4/5
What do you like best about Contract Logix?

Being able to look- up the document (s). Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

Entering same info for more than 1 client Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Thank you for taking the time to leave a review. We really appreciate your feedback. I'm glad you find the document look-up and search functionality useful. It's a nice feature of the software when you are trying to track things down fast. In terms of your concern with entering documents into the software, I encourage you to reach out to your Customer Success Manager. There may be some things they can help you modify to make that process easier. If you need help getting in touch with them, please reach out to me directly.

Best regards,

Dave Parks

Vice President, Marketing

dparks@contractlogix.com

978.674.7095

Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"Review"
1/5
What do you like best about Contract Logix?

I appreciate a database of our contracts to easily track our risk levels, number of active contracts, and where contracts are in the review process Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

The user experience of the website is very clunky. Tasks and Workflows are confusing and not intuitive for how to go through the process. The website design itself is poor design. The homepage shows up Black with black text on "Welcome to Conttract Logix" and then the rest of the website is white background - so this seems like a design error - which concerns in a system that is supposed to securely host our contracts. The Save button and Generate Doc button on contract records have the exact same icon - which is a confusing design. Also, not sure why the Save button is in the middle of all the buttons - Save buttons are typically first or last - so again seems like cheap, poor website user experience design which leads to a lack of trust in the site itself. Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hello and thank you for taking the time to review Contract Logix. Your feedback is appreciated and valued. I'm glad you are benefiting from centralizing your contracts in our digital repository. As you mentioned, it's an excellent way to track contract risk levels, get visibility into where things are in your process, and improve negotiations with more transparency. We'd welcome the opportunity to have a discussion with you about the items you mentioned regarding tasks, workflows, and the color scheme. These UX items may be easy to resolve with some changes to your settings but we'd like to learn more so that we can give you the best recommendations. I encourage you to contact your Customer Success Manager to set up a call. If you need help getting in touch with them, please don't hesitate to reach out to me directly.

Thanks,

Dave Parks

VP, Marketing

dparks@contractlogix.com

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Contract Logic review"
4/5
What do you like best about Contract Logix?

Automisation of contract process. Non need for lot of paper, over the app business can negotiate contract without being physically there. Good for Management of contract Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

I Just dislike the price and the fact we can't use all the feature in the free version. Need to be compatible with other internet browser other than Internet explorer Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hi, thank you so much for taking the time to review Contract Logix. We greatly value your feedback on our product and your experience. Glad to hear you are having success automating your CLM process! It's also great that you are digitizing your contracts and able to leverage our negotiation and collaboration capabilities. In terms of the browser flexibility, our new SaaS products support all modern browsers, not just IE. If you are having any difficulty with that, please don't hesitate to contract your Customer Success Manager or me directy.

Best regards,

Dave Parks

VP of Marketing

dparks@contractlogix.com

Verified User in Medical Devices
AM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"CL is very intuitive"
4/5
What do you like best about Contract Logix?

Easy to search documents and upload documents Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

I haven't encountered any issues to date Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Thanks for your review! It's great to hear you are getting value from Contract Logix, especially when it comes to searching for information, uploading contracts, and the software's ease of use. We always appreciate customer feedback. If you ever need any assistance, please don't hesitate to contact your Customer Success Manager or me directly.

Best,

Dave Parks

VP, Marketing

dparks@contractlogix.com

Verified User in Paper & Forest Products
UP
Verified User in Paper & Forest Products
Mid-Market (51-1000 emp.)
"Some work still to be done"
1/5
What do you like best about Contract Logix?

Repetition and getting used to using the same form over and over helps Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

Some of the required fields seem not-necessary. Other areas lack dropdown menus Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hello,

Thank you for your review of Contract Logix. It's good to hear that you are able to keep up with contracting activities using our platform and that you've taken the important step of centralizing your contracts. We are constantly working to improve our product and greatly value your feedback. If you have any specific requests for new features, please don't hesitate to let your Customer Success Manager or me know.

Best regards,

Dave Parks

VP of Marketing

dparks@contractlogix.com

CM
cody m.
Risk Manager
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Contract Logix?

it's easy to use. doesn't take long to set up Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

i don't like that you have to pay per licensed user Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Hi Cody, thanks for your review of Contract Logix. We always appreciate and value feedback. It's good to hear you find the product easy to use and that it is helping you keep track of expirations and notifications. If you ever need anything, please don't hesitate to reach out.

Best,

Dave Parks

VP of Marketing

dparks@contractlogix.com

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User friendly and efficient contract management system"
4/5
What do you like best about Contract Logix?

The system is very easy to use and we were able to customize as per our needs. Tutorials are very useful too. Perfect for storing and organizing contracts and easy to run reports. Also great support from the Contract Logix team to help in resolving issues. Review collected by and hosted on G2.com.

What do you dislike about Contract Logix?

System lags at times but not a big issue. Review collected by and hosted on G2.com.

Response from David Parks of Contract Logix
Edit edit

Thank you so much for your review! We greatly appreciate your feedback and are glad to hear the system is easy to use and tailor to your specific needs. It's also good to know that you find the tutorials useful and that our repository and reporting capabilities are valuable. Please don't hesitate to reach out to your CSM or me directly if you ever need anything.

Regards,

Dave Parks

Vice President, Marketing

dparks@contractlogix.com